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Alishan Hotel

Xianglin , No. 16, West Alishan (Show on Map)

8.4

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsAlishan Hotel, nestled in the heart of Alishan National Park, offers guests an alluring combination of modern comfort and romantic charm against a backdrop of stunning natural beauty. Its prime location provides easy access to the park's scenic hiking trails and landmarks, allowing for effortless exploration of Alishan's wonders. Guests consistently praise the hotel for its peaceful setting, complemented by mesmerizing views and sunsets from multiple vantage points, including a rooftop terrace perfect for a romantic getaway.

The dining experience receives mixed feedback, though the breakfast buffet is widely recognized for its plentiful and diverse selection of local and international dishes. While dinner offerings provide variety, some guests note room for improvement regarding consistency and refinement. The hotel's kitchens still manage to exceed expectations with flavorful dishes and generous portions, catering to various dietary preferences.

Accommodations at Alishan Hotel cater to a range of guests with modern and historically charming rooms. Guests particularly enjoy the spacious, family-friendly settings with amenities designed for comfort. Rooms in the newer sections are preferred for their cleanliness and elegant furnishings, although some older areas highlight the need for updates to align with the hotel's prestigious reputation.

The friendly and attentive staff is a standout feature, consistently enhancing the guest experience with professional service across all departments, from the front desk to the dining areas. The convenient shuttle service is particularly appreciated, enabling easy travel around the park.

While some areas experience lapses in cleanliness and WiFi connectivity, the staff’s quick response and the location's overall serene atmosphere often mitigate these concerns. The hotel does face challenges in meeting its four-star expectations in some respects, but the stunning setting and luxurious touches, such as high-quality amenities and a welcoming environment, still provide a compelling stay.

Overall, Alishan Hotel offers a romantic, convenient, and largely positive experience, with its incredible location and friendly service being key highlights for anyone looking to explore one of Taiwan's most beautiful natural settings.
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Categories

Luxury Hotel

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel with Free Wi-Fi

Business Hotel

Accessible Hotel

Hotel with Gym

4-Star Hotel

Room Types

Superior Double Room - Historical Building This double room features air conditioning and cable TV. Please note that this room is located at the Historical House.

Superior Family Room - Historical Building This quadruple room feature cable TV and air conditioning. Please note that this room is located at the Historical House.

Deluxe Double Room - Modern Building This double room features air conditioning and cable TV. Please note that this room is located at the Modern House.

Deluxe Family Room - Modern Building This quadruple room has a balcony, cable TV and air conditioning. Please note that this room is located at the Modern House.

European-Style Suite - Modern Building This quadruple room has 1 living room,a balcony, cable TV and air conditioning. Please note that this room is located at the Modern House.

Superior Suite - Historical Building This quadruple room feature cable TV and air conditioning. Please note that this room is located at the Historical House.

Minister Suite - Historical Building This quadruple room feature cable TV and air conditioning. Please note that this room is located at the Historical House.

Japanese-Style Suite - Modern Building Guests will have a special experience as this suite provides a fireplace. This spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This air-conditioned suite features a dining area, a flat-screen TV with cable channels a minibar and a balcony. The unit offers 1 bed and 2 futons.

Japanese-Style Room - Historical Building Providing free toiletries and bathrobes, this family room includes a private bathroom with a shower, a hairdryer and slippers. This family room features air conditioning, a minibar, flat-screen TV with cable channels, as well as chocolate for guests. The unit offers 1 bed.

About Alishan Hotel

License: 89329127

Guest Reviews

8.4

Very Good

Location

Nestled within the heart of Alishan National Park, Alishan Hotel enjoys an enviable location that draws praise from guests for its unparalleled accessibility to all the major attractions and picturesque hiking trails. The hotel's prime position allows visitors to conveniently explore the reserve's natural wonders, with many trails and scenic spots right at their doorstep. The surroundings offer a serene environment, free from the noise of urban life, with the soothing aroma of cypress adding to the overall charming experience. Guests can also enjoy mesmerizing views and sunsets directly from the hotel, further enhancing their stay. For those interested in the cultural side of Alishan, the hotel is in close proximity to significant landmarks, including the divine tree and historical sites. The convenient transportation options, including shuttle services, make it easy for visitors to move around and fully enjoy the breathtaking beauty of this forested paradise. With the added comforts of abundant breakfasts and dinners, Alishan Hotel stands out as a perfect base for both relaxation and exploration in one of Taiwan's most stunning natural environments.

Breakfast

Nestled in a beautiful location, Alishan Hotel provides guests with plentiful and diverse dining options. The breakfast buffet offers a satisfying selection with numerous choices, combining local and international dishes that allow guests to sample a range of delicacies. Despite some reviews indicating room for improvement, particularly regarding variety and refinement, most guests enjoyed the rich and delicious offerings. The generous spread includes steaming hot dishes and delightful local specialties. Some guests mentioned that breakfast could be better compared to other meals, but the overall dining experience is consistently praised for its quality and abundance. The dining environment is comfortable and relaxing, enhancing the enjoyment of the meal. With both breakfast and dinner included in reservations, guests can indulge in flavorful and copious servings that largely meet hotel standards. Though opinions varied, the food is fresh and generally well-received, promising a delightful start and end to a day exploring the hotel's scenic surroundings.

Dinner

The dining experience at Alishan Hotel offers mixed reviews, highlighting both positive aspects and areas for improvement. Guests have appreciated the dinner buffet for its variety and the inclusion of many options, including vegetarian dishes. Many found the flavors enjoyable, with some meals exceeding expectations, particularly the beef and a special menu on offer. The general consensus is that the dinner is plentiful, with some guests praising the freshness and quality of the dishes, particularly the fish and poultry. However, several reviews mention inconsistency in quality, with some dishes perceived as salty, average, or lacking freshness relative to the price. The dining experience leans on the traditional side, primarily offering Chinese cuisine with hints of Western fare. Despite providing abundant choices, some guests felt the menu could be more diverse and match the expectations set by the hotel's reputation and pricing. While many meals were satisfying, there were reports of health concerns, and some felt that greater emphasis on quality could enhance the dining experience further. Overall, the abundant dining options are appreciated, but there's room for Alishan Hotel to elevate its culinary offerings to better fit its tranquil mountain setting.

Rooms

The rooms at Alishan Hotel offer a mix of modern and historical charm, with a notable preference for the newer accommodations. Guests frequently highlight the spaciousness of the rooms, making them ideal for families. Many rooms boast large windows that provide stunning views of the surrounding mountains and forests, enhancing the overall stay. Despite some dated decor in the historical building, rooms in the modern building are described as clean, elegantly furnished, and comfortable. Thoughtful amenities, separate bathrooms, and cozy heating keep guests comfortable during colder seasons. However, some reviews mention that the furnishings in certain areas appear old and worn, and the hotel has been critiqued for steep pricing that doesn't always match the quality offered, suggesting room for improvement. Overall, the accommodation experience at Alishan Hotel is largely positive, offering cozy comfort and beautiful scenery.

Beds

The bed situation at Alishan Hotel is quite a mixed experience for guests. Many have found the beds to be very large and comfortable, with some rooms even offering king-sized options that accommodate multiple people. The pillows generally received praise for being soft, although opinions varied on their supportiveness. There are rooms with two huge king-sized beds, providing ample space for relaxation. However, comfort is not universally experienced, as some guests have mentioned issues with hard, firm mattresses that make it difficult to get a good night's rest. Others reported being able to feel the metal springs beneath them, which detracts from the comfort. While some guests pointed out that the beds were too soft or uneven due to being made up of two twin mattresses pushed together, others found the bedding and comforters to be quite comfortable. Overall, Alishan Hotel offers a variety of experiences with their bedding, with ample room size and bedding options not always translating into a uniformly restful night.

Cleanliness

Alishan Hotel presents a mixed picture when it comes to cleanliness, receiving both commendation and critique from guests. Many reviews praise the spacious and comfortable rooms, which are generally described as clean and well-maintained, creating a pleasant environment for visitors. Guests express satisfaction with the neat, orderly presentation of interiors, appreciating the comfort provided by full amenities and friendly staff service. The spacious bathrooms, accompanied by high-quality toiletries, are highlights for some, contributing positively to the hotel experience.

However, certain areas show room for improvement. Common areas such as balconies, carpets, and some bathroom fixtures have been noted for needing more thorough cleaning and occasional renovations to enhance their appearance and functionality. Additionally, isolated reports mention issues such as hair left in bathrooms, dusty surfaces, and unpleasant odors, suggesting that attention to detail in housekeeping could be more consistent.

While the overall atmosphere of the hotel exudes cleanliness and serene beauty, especially aided by its scenic surroundings, some guests feel that the hotel's maintenance and housekeeping should be more comprehensive to align with its appealing environment. Despite shortcomings like outdated spaces and occasional lapses in cleaning, the prompt and satisfactory handling of housekeeping errors helps alleviate some concerns. Overall, Alishan Hotel offers a generally clean and amiable stay but might benefit from increased attention to detail in certain areas to fully optimize guest satisfaction.

Staff

Alishan Hotel is highly praised for its exceptional staff who consistently deliver friendly and attentive service, enhancing the overall guest experience. The service across various departments, including the front desk, shuttle service, and dining areas, is described as professional and enthusiastic. Guests often mention the staff's eagerness to assist, providing accurate information and thoughtful gestures, which ensures a comfortable stay. The shuttle service is highlighted as particularly convenient, with friendly drivers contributing to an effortless travel experience. Despite a few mentions of less proactive or warm encounters, the majority of reviews emphasize the staff's great service attitude, professionalism, and dedication. The hotel prides itself on its friendly staff, with many guests feeling welcomed and well cared for during their visit.

Wi-Fi

Alishan Hotel offers a convenient location for travelers wanting to explore the natural beauty of Taiwan. However, guests have frequently pointed out issues with the WiFi, describing it as slow, unstable, and sometimes completely unusable. Some rooms lack WiFi entirely, requiring guests to request a sharing device from the front desk to stay connected. While connection speed and strength are deemed decent by some, the overall feedback indicates the WiFi is unreliable. Despite these technological drawbacks, the hotel maintains a certain charm through its location, although it could benefit from updating its facility and amenities.

Family

Alishan Hotel is a welcoming destination for families, offering a pleasant stay that accommodates both children and the elderly. The hotel's location is ideal for families who enjoy hiking, providing easy access to outdoor adventures. The hotel is particularly praised for its thoughtful amenities, with spacious rooms that can comfortably house a family of four. The layout of the rooms, including dual sinks separated from the bathroom and shower area, enhances convenience for family wash-ups. Families appreciate the buffet's delicious offerings, making meals a memorable experience. The hotel occasionally provides complimentary room upgrades, adding to the satisfaction of many guests. Although there are some limitations, such as limited bathroom facilities in some suites and concerns about sound insulation, the overall experience is positive. Alishan Hotel is deemed very suitable for those traveling with elders and children, thanks to its family-friendly accommodations and supportive staff.

4 Star

Alishan Hotel receives mixed feedback regarding its four-star rating and value for money. Some guests feel that it meets the standards expected of a four-star establishment, particularly appreciating the comfortable and pleasant dining environment which adds to the hotel's appeal as a luxury destination. However, there are significant concerns about the high room rates in comparison to the perceived quality, with several reviews pointing out that the hotel does not live up to four-star expectations. The need for upgrades and renovations is noted, as well as suggestions for improving the dining experience, such as by offering more options like iced milk. While the hotel offers a relaxing atmosphere overall, the price-performance ratio leaves some guests disappointed, indicating potential areas for improvement to better align with its star rating.

Accessible

The Alishan Hotel stands out for its convenient accessibility, particularly for guests exploring the nearby attractions. Its strategic location makes it easy to reach various sites on foot, and the shuttle service further enhances mobility. Running every half hour, the frequent shuttle bus is lauded for its convenience, with an enthusiastic driver adding a pleasant touch to the journey. While the hotel's historical charm adds cultural interest, it could benefit from more handrails and ramps to better accommodate non-ambulant guests. The semi-open bathroom design might also be less ideal for groups of non-family travelers. Nonetheless, with efficient transportation connections and its unique museum-like ambiance, Alishan Hotel offers a noteworthy stay for visitors.

Luxury

Nestled in the scenic beauty of Alishan, Alishan Hotel offers a mixed bag of experiences where modern luxury meets the charm of an older establishment. While the hotel is considered the best option within the park, guests have noted that the older building's facilities are somewhat outdated, which doesn't quite match the steep prices. However, those who stay in the new building enjoy a more contemporary experience, featuring high-quality tea sets and excellent toiletries from luxurious brands like L’Occitane and Bulgari.

The hotel is described as the Shangri-La of Alishan, making it the fanciest place some visitors encountered during their travels in Taiwan. The luxurious buffet adds an extra layer of indulgence, complementing the enchanting mountain surroundings. Despite the expensive price tag, the unique location and offerings like gourmet food maintain a sense of luxury.

For those seeking modern luxury amidst a natural backdrop, booking a room in the new building offers the most rewarding experience. Although the cost may seem high relative to the facilities, the exotic setting in Alishan presents a subjective cost-performance ratio, leaving some to consider the splurge worthwhile.

Romantic

Nestled in an idyllic location, Alishan Hotel offers an exquisite blend of romance and natural beauty. Guests are treated to breathtaking views of the sunset directly from various vantage points throughout the property, such as the inviting rooftop terrace and multiple observation decks. The terrace is the perfect setting for relaxing with a tea or beer while the sun dips below the horizon.

The romantic atmosphere is enhanced by amenities like bathtubs strategically placed in front of windows, providing an intimate view as guests unwind. As night falls, the hotel continues to captivate with its observation deck that offers a front-row seat to a brilliant starry sky, making for an enchanting end to the day.

Conveniently situated, the hotel not only allows for easy access to surrounding activities but also stands as a destination where the serenity of a stunning sunset and glittering night sky create a perfect backdrop for a romantic getaway.

No, Alishan Hotel doesn't have any pool.

No, a spa isn't available at Alishan Hotel.

No, Alishan Hotel doesn't allow dogs.

No, parking facilities aren't available at Alishan Hotel.

Yes, Alishan Hotel has a gym.

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