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Summary of reviewsONOMO Hotel Douala, situated in the tranquil Bonanjo district of Douala, enjoys a strategic location that offers both convenience and serenity, earning high praise from its guests. The hotel is easily accessible, being just 10 to 15 minutes from the airport, and its proximity to cultural sites enhances the travel experience. This, combined with its clean and modern decor, makes it a comfortable choice for visitors. The professional airport shuttle service further ensures stress-free commuting, adding to the hotel's appeal.
Guests consistently commend the hotel for its hearty and diverse breakfast buffet, which features a wide selection of both sweet and savory dishes. High-quality food, particularly the fresh seasonal fruits, enhances the dining experience. Although there are minor suggestions for improvements in variety, the friendly and professional staff make the breakfast experience enjoyable.
The rooms are highly praised for their cleanliness and comfort, with excellent soundproofing ensuring restful nights. While there is feedback regarding room size and bed dimensions, the overall arrangement is practical and contributes to a pleasant stay. The hotel's high standards of cleanliness extend to the entire property, enhanced by helpful staff who maintain the well-kept environment. Although there's some room for improvement in common areas, daily housekeeping receives positive mentions for its efficiency.
The hotel staff at ONOMO Hotel Douala stand out for their exceptional service. Friendly and professional, they create a welcoming atmosphere, consistently attending to guests' needs efficiently. Despite a minor critique on a lack of warmth from some staff members, the overwhelming positivity highlights their dedication to guest satisfaction.
WiFi service at the hotel offers a mixed experience, with reports of both excellent connectivity and some stability issues. However, improvements have been noted on certain floors, highlighting the hotel's efforts to enhance internet services.
The hotel's gym provides basic facilities for fitness-minded guests, though there is room for improvement. Some equipment needs maintenance, but customer service remains attentive. The pool area is a notable highlight, praised for its cleanliness and design, offering a pleasant spot for relaxation. Complementing this is the attractive poolside terrace and rooftop bar, which provides a relaxing ambiance.
Overall, ONOMO Hotel Douala is recognized for its convenient location, cleanliness, comfortable rooms, and professional staff, making it a preferred choice for travelers visiting Douala.
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