ONOMO Hotel Douala
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Summary of reviewsONOMO Hotel Douala, situated in the tranquil Bonanjo district of Douala, enjoys a strategic location that offers both convenience and serenity, earning high praise from its guests. The hotel is easily accessible, being just 10 to 15 minutes from the airport, and its proximity to cultural sites enhances the travel experience. This, combined with its clean and modern decor, makes it a comfortable choice for visitors. The professional airport shuttle service further ensures stress-free commuting, adding to the hotel's appeal.
Guests consistently commend the hotel for its hearty and diverse breakfast buffet, which features a wide selection of both sweet and savory dishes. High-quality food, particularly the fresh seasonal fruits, enhances the dining experience. Although there are minor suggestions for improvements in variety, the friendly and professional staff make the breakfast experience enjoyable.
The rooms are highly praised for their cleanliness and comfort, with excellent soundproofing ensuring restful nights. While there is feedback regarding room size and bed dimensions, the overall arrangement is practical and contributes to a pleasant stay. The hotel's high standards of cleanliness extend to the entire property, enhanced by helpful staff who maintain the well-kept environment. Although there's some room for improvement in common areas, daily housekeeping receives positive mentions for its efficiency.
The hotel staff at ONOMO Hotel Douala stand out for their exceptional service. Friendly and professional, they create a welcoming atmosphere, consistently attending to guests' needs efficiently. Despite a minor critique on a lack of warmth from some staff members, the overwhelming positivity highlights their dedication to guest satisfaction.
WiFi service at the hotel offers a mixed experience, with reports of both excellent connectivity and some stability issues. However, improvements have been noted on certain floors, highlighting the hotel's efforts to enhance internet services.
The hotel's gym provides basic facilities for fitness-minded guests, though there is room for improvement. Some equipment needs maintenance, but customer service remains attentive. The pool area is a notable highlight, praised for its cleanliness and design, offering a pleasant spot for relaxation. Complementing this is the attractive poolside terrace and rooftop bar, which provides a relaxing ambiance.
Overall, ONOMO Hotel Douala is recognized for its convenient location, cleanliness, comfortable rooms, and professional staff, making it a preferred choice for travelers visiting Douala.
Categories
Guests consistently commend the hotel for its hearty and diverse breakfast buffet, which features a wide selection of both sweet and savory dishes. High-quality food, particularly the fresh seasonal fruits, enhances the dining experience. Although there are minor suggestions for improvements in variety, the friendly and professional staff make the breakfast experience enjoyable.
The rooms are highly praised for their cleanliness and comfort, with excellent soundproofing ensuring restful nights. While there is feedback regarding room size and bed dimensions, the overall arrangement is practical and contributes to a pleasant stay. The hotel's high standards of cleanliness extend to the entire property, enhanced by helpful staff who maintain the well-kept environment. Although there's some room for improvement in common areas, daily housekeeping receives positive mentions for its efficiency.
The hotel staff at ONOMO Hotel Douala stand out for their exceptional service. Friendly and professional, they create a welcoming atmosphere, consistently attending to guests' needs efficiently. Despite a minor critique on a lack of warmth from some staff members, the overwhelming positivity highlights their dedication to guest satisfaction.
WiFi service at the hotel offers a mixed experience, with reports of both excellent connectivity and some stability issues. However, improvements have been noted on certain floors, highlighting the hotel's efforts to enhance internet services.
The hotel's gym provides basic facilities for fitness-minded guests, though there is room for improvement. Some equipment needs maintenance, but customer service remains attentive. The pool area is a notable highlight, praised for its cleanliness and design, offering a pleasant spot for relaxation. Complementing this is the attractive poolside terrace and rooftop bar, which provides a relaxing ambiance.
Overall, ONOMO Hotel Douala is recognized for its convenient location, cleanliness, comfortable rooms, and professional staff, making it a preferred choice for travelers visiting Douala.
Dog Friendly Hotel
ONOMO Hotel Douala allows pets and offers amenities such as an outdoor swimming pool, a fitness center, and a restaurant. These features make it a suitable option for guests traveling with dogs.
Business Hotel
ONOMO Hotel Douala offers a large meeting room of 220 m2 that is bathed in natural light. It can be divided into three rooms. The hotel also has a cocktail bar called Tong'O on the top floor which can be used to discuss business.
Hotel with Parking
ONOMO Hotel Douala provides parking for guests. It also offers convenient amenities and services suitable for both business and leisure travelers.
Accessible Hotel
ONOMO Hotel Douala provides accessible facilities and is located near the city center. It offers an outdoor swimming pool, fitness center, and a shared lounge.
Hotel with Gym
Includes a gym. It is a popular choice for its modern facilities and convenient location, catering to both business and leisure travelers.
3-Star Hotel
ONOMO Hotel Douala is well-regarded for its accessibility and features such as an outdoor swimming pool, fitness center, and complimentary airport shuttle. Guests consistently praise the friendly staff, dependable transportation, and cleanliness of the property.
Hotel with Outdoor Pool
ONOMO Hotel Douala features an outdoor swimming pool with pool views from each room. The hotel also has a poolside bar and a 24-hour fitness center. It offers a free airport shuttle and is located in the safe and accessible Bonanjo district.
Hotel with Swimming Pool
Outdoor Pool
Guest Reviews
Nestled in the heart of Douala's Bonanjo district, ONOMO Hotel Douala boasts a strategic position that is widely praised by its guests. The location is not only central but also known for its tranquility, offering a serene escape from the bustling city. Being just 10 to 15 minutes away from the airport makes it highly convenient for travelers. Guests appreciate its proximity to cultural sites, enhancing the overall experience. The neighborhood is regarded as one of the nicest in Douala, providing a safe and welcoming environment. Alongside its superb location, the hotel is noted for its cleanliness, modern decor, and stable internet connection, making it a functional and comfortable choice for visitors. An added bonus is the professional airport shuttle service, ensuring ease of access and stress-free commuting. The hotel's calm setting with a clean pool further contributes to its appeal, making ONOMO Hotel Douala a top choice for those visiting the city.
ONOMO Hotel Douala consistently provides guests with a satisfying breakfast experience, marked by a varied and extensive buffet. The breakfast buffet earns praise for its wide selection of both sweet and savory dishes, offering something for every palate. Many guests highlight the delicious and high-quality food, with special mentions of the fresh and exquisite seasonal fruits available. The breakfast is described as hearty and comprehensive, ensuring that diners find plenty of choices to suit their tastes. While most visitors are pleased with the breakfast, some suggest improvements, such as adding fresh juices to the menu and enhancing the variety of main courses like noodles or rice. The professional and welcoming staff further enhances the breakfast experience, adding to the overall enjoyment of guests' stays at the hotel.
Nestled in a convenient location, ONOMO Hotel Douala offers a comfortable stay for guests with its well-equipped and clean rooms. Many reviews highlight the exceptional cleanliness and upkeep of the rooms, ensuring a pleasant experience for visitors. The bedding receives particular praise for its cleanliness and comfort, contributing to restful nights. Guests also appreciate the soundproofing, which effectively shields them from outside noise. Some rooms boast lovely views of the city, adding to the appeal of the accommodation. Despite some mentions of the small size of the rooms and narrow beds, the overall arrangement and practicality make them effective for a comfortable stay. The property itself is praised for being clean and accessible, enhancing its appeal to travelers exploring Douala.
ONOMO Hotel Douala is frequently praised for its high standards of cleanliness. Guests consistently describe the hotel as very clean and well-maintained, highlighting the cleanliness of both the rooms and the overall property. The modern and elegant decor adds to the allure, creating a clean and airy atmosphere that guests appreciate. The staff's friendliness and helpfulness further enhance the experience, as they contribute to maintaining the cleanliness of the hotel. While some feedback indicates that the cleanliness of common areas could be improved, the daily housekeeping is commended for its thoroughness and efficiency. Additionally, the hotel's excellent location and quick laundry service are noted positives. Overall, the hotel's commitment to cleanliness is recognized and valued by its guests.
The ONOMO Hotel Douala is frequently praised for its outstanding team of professionals who go above and beyond to create a welcoming environment for guests. The staff is noted for their friendly and helpful demeanor, consistently showing kindness and attentiveness across all levels, from management to housekeeping. Their professionalism is frequently mentioned, with guests appreciating their efficient and solution-oriented approach.
Receptionists and restaurant staff are highlighted for their remarkable service, while the availability and willingness of the entire team to assist with any needs do not go unnoticed. The hotel also offers a professional airport shuttle service, contributing to a seamless guest experience. While there was a minor mention of a lack of smiles in some interactions, the overwhelmingly positive feedback emphasizes the team’s commitment to ensuring guest satisfaction with friendliness and proven professionalism. The warm and welcoming nature of the staff greatly contributes to the hotel’s reputation as a hospitable stay in Douala.
ONOMO Hotel Douala presents a mixed experience when it comes to wifi connectivity. Guests have reported challenges, such as unstable internet and connection issues, which impact activities like video meetings and professional work. However, positive feedback also highlights instances of excellence, where guests experienced very good or excellent wifi, particularly noting improved internet on certain floors, like the fourth. While the internet connection is seen as suitable for Douala, there's room for enhancement, especially in terms of speed. Overall, guests experience varying levels of satisfaction with the hotel's wifi service.
The gym at ONOMO Hotel Douala receives a mix of reviews from guests. While some patrons found it to be well-equipped and clean with attentive service, others felt that it could benefit from renovation and enhanced maintenance. Several guests noted that some equipment had been out of order for a considerable time, with only one working treadmill available. The need for additional services and more functional machines like a rower and multi-trainer was also mentioned. Despite these issues, the gym's helpfulness remains a positive aspect, suggesting customer service efforts to assist patrons. Overall, while there is room for improvement, the gym provides a basic option for fitness-minded travelers.
The pool at ONOMO Hotel Douala receives positive feedback for its cleanliness and appealing design. Guests appreciate the pool's aesthetic and have enjoyed taking a refreshing dip in it. While some note that the pool may not be ideal for swimming laps due to its size, it serves as a pleasant spot to relax and unwind. The pool's allure is complemented by a nice terrace bar, adding to the overall experience. Together with the hotel's location and dining areas, the rooftop bar, known for its airy and relaxing atmosphere, contributes to the hotel's inviting ambiance.
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Location
Breakfast
Rooms
Cleanliness
Staff
Receptionists and restaurant staff are highlighted for their remarkable service, while the availability and willingness of the entire team to assist with any needs do not go unnoticed. The hotel also offers a professional airport shuttle service, contributing to a seamless guest experience. While there was a minor mention of a lack of smiles in some interactions, the overwhelmingly positive feedback emphasizes the team’s commitment to ensuring guest satisfaction with friendliness and proven professionalism. The warm and welcoming nature of the staff greatly contributes to the hotel’s reputation as a hospitable stay in Douala.
Wi-Fi
Gym
Pool
Yes, ONOMO Hotel Douala has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at ONOMO Hotel Douala.
Yes, ONOMO Hotel Douala welcomes dogs.
Yes, parking facilities are available at ONOMO Hotel Douala.
Yes, ONOMO Hotel Douala has a gym.
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