The Holiday Inn Express Naperville by IHG is consistently praised for its prime location, excellent breakfast, inviting rooms, and exceptional staff service. The hotel is well-situated in a safe and pleasant area, offering easy access to major highways and a range of dining and shopping options nearby. This convenience extends to its ample parking and close proximity to local attractions, making it ideal for both leisure and business travelers.
Guests frequently commend the hotel’s breakfast offerings, describing them as diverse and satisfying. The breakfast area is both inviting and comfortable, providing a welcoming environment to start the day. The selection includes popular items like cinnamon rolls and pancakes, along with a variety of hot and cold options, making it a standout feature of the stay.
The rooms are spacious, clean, and well-appointed, further enhancing the guest experience. The beds are highlighted for their exceptional comfort, contributing to restful nights. Modern decor and a thoughtful layout add to the ambience, while amenities meet the needs of both families and individual travelers.
Cleanliness is another strong point, with well-maintained facilities and stylish decor consistently noted by guests. The property's common areas and rooms are appreciated for their neatness, offering a refreshing atmosphere despite the occasional minor issue in specific areas.
The hotel’s staff sets a welcoming and accommodating tone, consistently going above and beyond to ensure guest satisfaction. This friendliness and professionalism contribute significantly to the positive experiences reported by visitors.
The pool, although small, is clean and well-maintained, providing families with a delightful spot for relaxation. The heated water is a particular plus, offering a warm and inviting experience.
Families find the hotel particularly accommodating, with spacious suites and family-friendly amenities, including a popular pool. The warm atmosphere and thoughtful touches, like nightly fresh cookies, enhance the familial appeal.
Overall, the Holiday Inn Express Naperville by IHG stands out as a commendable choice for travelers seeking comfort, convenience, and a welcoming environment, making it a reliable option for a pleasant stay in Naperville.
Ramada by Wyndham Glendale Heights/Lombard is ideally situated for travelers, offering convenient access to major roadways, nearby highways and key local attractions such as Masjid, Glenn Ellyn and several good restaurants. Guests appreciate its proximity to shopping, dining and entertainment options, as well as its competitive pricing compared to other accommodations in the area. Positive reviews frequently note the friendly and helpful staff, who contribute significantly to a comfortable stay.
The breakfast provided at the hotel generally receives favorable feedback for its quality and variety with particular praise for options like hot coffee, eggs and pancakes. While some guests found the breakfast area to be a highlight of their stay, there were occasional criticisms regarding limited seating, running out of items and lack of variety over several days.
The rooms are appreciated for their spaciousness and cleanliness with comfortable beds being a common highlight. However, some guests reported inconsistencies, including bad smells, mold in the bathrooms and outdated furnishings. Maintenance issues like noisy refrigerators and sinking floors were also mentioned. Despite a few cleanliness concerns, the hotel overall is viewed as maintaining a decent level of upkeep for its price point.
Cleanliness reviews are mixed with several guests commending clean beds and rooms, while others noted specific issues like moldy bathrooms, dirty restaurant areas and signs of neglect such as cracked sinks and torn curtains.
The staff receive consistent acclaim for their friendly and helpful nature, particularly those at check-in and reception, contributing positively to the overall guest experience.
The pool area has received mixed reviews as well with some praising its cleanliness and maintenance, while others reported issues like cold water, chipped paint, mold and occasional closures.
Beds at the hotel are generally seen as comfortable and clean, though there are mixed reviews with a few guests noting discomfort due to old or hard mattresses.
Overall, the Ramada by Wyndham Glendale Heights/Lombard offers satisfactory accommodations with notable strengths in location, staff friendliness and breakfast quality. However, there are several areas for improvement, particularly in terms of room maintenance and cleanliness, to better meet the expectations associated with the Ramada brand. It serves as a functional, budget-friendly option but may not fully satisfy those seeking higher standards of comfort and quality.
Comfort Suites Lombard - Addison generally receives positive reviews, particularly for its location, breakfast, rooms, and staff. Situated in a quiet yet central area, the hotel's strategic placement offers guests easy accessibility to shopping centers and attractions while providing a peaceful retreat away from the city's hustle. Visitors appreciate the convenience and cleanliness of the environment despite ongoing construction.
The complimentary breakfast is highly praised for its quality and variety, with guests enjoying the well-stocked selection and daily changing options that contribute to a satisfactory start to the day. The breakfast area is welcoming and adds positively to the overall dining experience.
Guests frequently commend the rooms for being clean, spacious, and aesthetically appealing, with large bathrooms and high ceilings enhancing the sense of openness. Families particularly enjoy the generous room size, noting ample space and comfort despite occasional remarks about bed firmness. The lack of a microwave is noted, yet the spaciousness and cleanliness remain highlights.
Cleanliness throughout the hotel receives mixed reviews; however, many guests laud the tidiness and comfortable environment, often noting the fresh condition of the rooms. The welcoming staff further enhances the experience, with frequent mentions of friendly and accommodating service. Special recognition is given to staff members like Anna at the front desk for outstanding service.
Overall, Comfort Suites Lombard - Addison stands out for its convenient location, pleasant breakfast service, spacious and well-maintained rooms, and friendly staff, creating a favorable impression for many guests seeking comfort and ease during their stay.
The Westin Chicago Lombard is favorably positioned in the Chicago suburbs, offering guests a strategic and convenient location. Proximity to shopping venues like Yorktown Mall, various dining options, and swift access to major interstates enhances the experience for both leisure and business travelers. The ease of reaching downtown Chicago further adds to its appeal as a versatile destination.
Guests frequently commend the hotel for its spacious, modern rooms, emphasizing cleanliness, comfort, and updated amenities. The luxurious beds are especially noted for their heavenly comfort, contributing to restful stays. The hotel maintains high standards of cleanliness, creating a serene and inviting environment complemented by the modern design and ample amenities like mini-fridges and microwaves.
While the breakfast offerings receive mixed reviews, many appreciate the delicious meals at the on-site Holy Mackeral restaurant and the convenience of having a Starbucks on-premises. Some guests expressed a desire for a buffet-style breakfast, but the overall dining experience is enhanced by varied options.
The Westin Chicago Lombard's staff receive high praise for their friendliness, professionalism, and attention to guest needs. Their warm hospitality significantly enhances the visitor experience, making the stay welcoming and relaxing.
The pool area is a popular feature, particularly praised for its generous size, perfect water temperature, and cleanliness. The indoor pool, hot tub, and workout room provide enjoyable leisure options, especially appreciated by families.
Parking is another strong point, with guests benefiting from spacious, accessible, and often free parking, facilitating a hassle-free experience. This amenity adds convenience to the overall stay, aligning well with the hotel's accessible location.
In summary, The Westin Chicago Lombard stands out for its convenient location, modern and comfortable accommodations, exemplary staff service, and welcoming atmosphere for families. With its excellent amenities and pleasant ambiance, the hotel emerges as an attractive choice for travelers seeking a well-rounded, enjoyable stay.
Hyatt Place Chicago - Lombard/Oak Brook generally garners positive reviews with its location being one of the standout features. Guests appreciate its convenient position near shopping centers like Yorktown and OakBrook, providing a variety of dining and shopping options. The proximity to the Downers Grove train station and easy access to both Chicago and surrounding areas enhance its appeal. Visitors enjoy the quiet, safe environment, making it suitable for trips to local attractions and nearby professional centers like Loyola Clinics. Ample parking and a hearty breakfast offering further boost the hotel's attractiveness.
The breakfast service is well-regarded, often praised for its variety and quality with a wide selection of options, including hot items and Muslim-friendly choices. The clean and well-stocked breakfast area, coupled with friendly staff, contributes to a pleasant start to the day, despite a few mentions of early closing times and occasional cold food.
Rooms at the hotel are frequently described as large, spacious and comfortable, ideal for families and groups. Guests usually find the accommodations clean and well-maintained with comfortable beds and a quiet atmosphere conducive to restful stays. There are occasional comments about the rooms being dated or needing maintenance, but the overall sentiment remains positive.
Cleanliness is a consistent theme with guests highlighting the modern, stylish and spotless rooms. Staff members are often commended for their friendliness and helpfulness, enhancing the guest experience. While there are minor issues like infrequent odors or isolated unclean areas, the hotel generally maintains a high standard of cleanliness.
The staff at Hyatt Place stands out for their courteousness and professionalism with many reviews emphasizing their friendly and helpful nature. Descriptions such as "exceptional" and "super friendly" are common, reflecting the warm environment created by the employees. Efficient check-in and check-out processes and the attentiveness of the morning and housekeeping staff are also frequently praised.
Free WiFi is available throughout the hotel, receiving mixed reviews. Guests appreciate the convenience and stability of the connection, although some report issues with slow or unstable connections in certain areas, notably the rooms.
The gym is positively reviewed for its cleanliness, spaciousness and availability of equipment, offering a versatile space for fitness enthusiasts. The parking situation is generally positive as well with ample free parking space noted as a significant advantage.
Families find the hotel accommodating with clean, spacious rooms and a friendly staff contributing to an enjoyable stay. However, the hotel could enhance its family-friendly offerings with more children's entertainment options.
Guests report largely positive experiences with the beds, finding them comfortable and conducive to a good night's sleep, despite some occasional comments on size and firmness.
For a three-star property, the hotel offers good value. Guests appreciate the quality of the breakfast and the overall accommodations, finding the experience satisfactory for the rating.
Business travelers benefit from the hotel's facilities, which cater well to meetings and professional gatherings. The quiet, clean environment provides a suitable space for work-related activities.
Accessibility features are well-implemented, making the hotel convenient for guests with disabilities. Despite slow elevators, the property offers accessible rooms and parking, contributing to a positive stay for all guests.
Lastly, the hotel is noted for its dog-friendly services, providing accommodations for guests with pets. However, some concerns about pet fees and room conditions have been mentioned.
Overall, Hyatt Place Chicago - Lombard/Oak Brook is lauded for its convenient location, cleanliness, comfortable rooms and friendly staff, making it a favorable choice for both leisure and business travelers.