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Summary of reviewsThe Westin Chicago Lombard is favorably positioned in the Chicago suburbs, offering guests a strategic and convenient location. Proximity to shopping venues like Yorktown Mall, various dining options, and swift access to major interstates enhances the experience for both leisure and business travelers. The ease of reaching downtown Chicago further adds to its appeal as a versatile destination.
Guests frequently commend the hotel for its spacious, modern rooms, emphasizing cleanliness, comfort, and updated amenities. The luxurious beds are especially noted for their heavenly comfort, contributing to restful stays. The hotel maintains high standards of cleanliness, creating a serene and inviting environment complemented by the modern design and ample amenities like mini-fridges and microwaves.
While the breakfast offerings receive mixed reviews, many appreciate the delicious meals at the on-site Holy Mackeral restaurant and the convenience of having a Starbucks on-premises. Some guests expressed a desire for a buffet-style breakfast, but the overall dining experience is enhanced by varied options.
The Westin Chicago Lombard's staff receive high praise for their friendliness, professionalism, and attention to guest needs. Their warm hospitality significantly enhances the visitor experience, making the stay welcoming and relaxing.
The pool area is a popular feature, particularly praised for its generous size, perfect water temperature, and cleanliness. The indoor pool, hot tub, and workout room provide enjoyable leisure options, especially appreciated by families.
Parking is another strong point, with guests benefiting from spacious, accessible, and often free parking, facilitating a hassle-free experience. This amenity adds convenience to the overall stay, aligning well with the hotel's accessible location.
In summary, The Westin Chicago Lombard stands out for its convenient location, modern and comfortable accommodations, exemplary staff service, and welcoming atmosphere for families. With its excellent amenities and pleasant ambiance, the hotel emerges as an attractive choice for travelers seeking a well-rounded, enjoyable stay. Show more
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Categories
Hotel with Swimming Pool
The Westin Chicago Lombard offers an indoor heated pool and hot tub, ensuring a comfortable and relaxing swim regardless of the season. It provides a good option for both leisure and business travelers.
Heated Pool Indoor Pool Pool Lap Lanes
Business Hotel
The Westin is known for catering to business travelers, and its Lombard location is convenient for those working in the area. The hotel likely has business facilities and services.
Hotel with Parking
This hotel is included in the list of properties offering parking facilities for guests.
Accessible Hotel
The Westin Chicago Lombard offers accessible rooms and amenities. Westin hotels generally include accessible entrances, elevators, and adapted rooms with roll-in showers.
Hotel with Gym
Westin hotels are known for their focus on wellness, and this location likely offers a modern fitness studio with high-quality equipment. WestinWORKOUT fitness studios are standard.
4-Star Hotel
The Westin Chicago Lombard offers a comfortable stay with a focus on wellness, featuring a WestinWORKOUT Fitness Studio and healthy dining options. It also has a pool and bar.
Hotel with Pool Lap Lanes
Westin hotels often focus on wellness, suggesting the pool is suitable for lap swimming. The Westin's focus on health makes it a decent option.
Hotel with Indoor Pool
The hotel provides a heated indoor lap pool perfect for swimming laps or enjoying a refreshing dip. Guests can also relax in the hotel's hot tub.
Hotel with Heated Pool
The Westin Chicago Lombard features a heated indoor pool, providing a relaxing amenity for guests. The hotel focuses on wellness and comfort, with well-appointed rooms and excellent service.
Hotel near Ski Resorts
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Room Types
King RoomThis double room has a sofa and tea/coffee maker.
Queen RoomThis double room features a tea/coffee maker, and bathrobe.
Queen Room with Two Queen BedsThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The double room has carpeted floors, a seating area with a flat-screen TV with satellite channels, a safe deposit box, a sofa, as well as heating. The unit has 2 beds.
Queen Room with Two Queen Beds - Club LevelThis double room features air conditioning and executive lounge access.
King Room - Club Level/High FloorThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room features carpeted floors, a seating area with a flat-screen TV with satellite channels, executive lounge access, a safe deposit box, as well as a sofa. The unit offers 1 bed.
Queen Room with Two Queen Beds - Club LevelThis double room features executive lounge access and air conditioning.
Deluxe Junior Suite - Club LevelThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room features carpeted floors, a seating area with a flat-screen TV with satellite channels, executive lounge access, a safe deposit box, as well as a sofa. The unit offers 1 bed.
Deluxe Corner King RoomThis double room has a bathrobe and tea/coffee maker.
Corner King RoomThis double room features a satellite TV and seating area.
Premium King Room - High FloorThis double room features a seating area and air conditioning.
Traditional King Room with Adapted Tub - Mobility AccessibleThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room features carpeted floors, a seating area with a flat-screen TV with satellite channels, a safe deposit box, a sofa, as well as heating. The unit offers 1 bed.
Traditional Queen Room with Two Queen Beds and Adapted Tub - Mobility AccessibleThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The double room has carpeted floors, a seating area with a flat-screen TV with satellite channels, a safe deposit box, a sofa, as well as heating. The unit has 2 beds.
Traditional Queen Room with Two Queen Beds and Roll-in Shower - Mobility AccessibleOffering free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room offers air conditioning, a tea and coffee maker, a seating area, a safe deposit box, as well as a flat-screen TV with satellite channels. The unit has 2 beds.
Guest Reviews
8.2
Very Good
Location
Nestled in the suburbs of Chicago, The Westin Chicago Lombard offers an outstanding location for guests seeking convenience and variety during their stay. The hotel's proximity to numerous shopping venues, including the Yorktown Mall, Target, and AMC theater, provides excellent opportunities for retail therapy and entertainment. With a wealth of dining options nearby, guests can savor a wide variety of cuisines without having to travel far. Whether visiting family, attending events like the O Scale Train Show, or simply enjoying a staycation, the location stands out for its accessibility. The hotel's easy access to major interstate routes and swift connections to downtown Chicago make it a strategic spot for both leisure and business travelers. Its safe and centralized placement, combined with a well-maintained property, ensures that guests can relax and enjoy all the facilities in the vicinity while being just a short drive away from the bustling city life.
Breakfast
Breakfast at The Westin Chicago Lombard receives mixed feedback from guests, with many appreciating different aspects of it. Guests who enjoyed the breakfast experience praised the meals as amazing and delicious, especially at Holy Mackeral, the on-site restaurant. For those seeking variety, the on-site Starbucks is noted as a convenient spot, adding to the overall positive dining atmosphere.
However, some guests were expecting a buffet-style breakfast rather than sit-down service. Others felt the included breakfast options were basic considering the price, with an expressed desire for a complimentary or grab-and-go buffet setting. While there was some dissatisfaction with specific items like eggs, a 15 percent discount for breakfast provides some value for guests. Despite the mixed reviews, the presence of a Starbucks and the restaurant does enhance the dining options available.
Rooms
The Westin Chicago Lombard offers a consistently pleasant stay with its spacious and modern rooms. Guests appreciate the clean and comfortable accommodations, highlighting the ample space even for groups of three and more. The junior suites and corner suites are particularly noted for their luxurious and roomy feel, complemented by modern amenities and lovely views. The beds are frequently praised for their comfort, providing a restful night's sleep. The bathrooms receive commendations for their design, with options like shower/tubs highlighted in some positive reviews.
The property itself is well-maintained, and the updated rooms contribute to an inviting and fresh ambiance. Cleanliness is a strong point, with guests often describing the rooms as really clean and updated nicely. Additionally, rooms are equipped with conveniences such as mini-fridges and microwaves, adding to the overall comfort and practicality of the stay. Despite a few criticisms regarding dust and sticky cabinets, the overall guest experience leans heavily positive, underscored by a professional staff and convenient location, making the hotel a favored choice for travelers seeking spacious and modern accommodations.
Beds
At The Westin Chicago Lombard, guests frequently praise the hotel beds, emphasizing their exceptional comfort. The term "heavenly" is consistently used to describe the bedding, reflecting satisfaction with the luxurious sleeping experience. Many guests express that the beds provide next-level comfort, allowing for a restful night's sleep akin to sleeping like a baby. With repeated remarks about the super comfortable and clean beds, it is evident that the hotel prioritizes comfort and cleanliness, making it a standout feature of the stay. While there are occasional mentions of discomfort, the overwhelming sentiment highlights the quality and appeal of the beds, making them a key attraction for visitors seeking relaxation and comfort during their travels.
Cleanliness
Nestled just outside the bustling metropolis of Chicago, The Westin Chicago Lombard shines as an oasis of comfort and cleanliness. Guests frequently commend the hotel for its remarkably clean and well-maintained rooms, often describing them as immaculate and comfortable, providing a serene space with pleasant views for a restful night’s sleep. The property itself is admired for its overall beauty, with many highlighting it as both clean and well-kept.
Visitors appreciate the diligence of the cleaning staff, whose efforts consistently ensure that rooms and common areas are in pristine condition, and they praise the availability and replenishment of necessities such as towels. The bathrooms receive particular mention for their cleanliness, notably featuring nice rainfall showers that enhance the experience. While some facilities, like the pool, have attracted mixed reviews regarding upkeep, the promptness and politeness of the maintenance team are noted positively.
Beyond cleanliness, the hotel’s beautiful surroundings and easy, plentiful parking add to a smooth and enjoyable stay. The friendly staff, combined with appealing dining options, round out the highly regarded experience at this attractive property in Lombard.
Staff
'The Westin Chicago Lombard' receives high praise for its staff, who are frequently described as friendly, helpful, and accommodating. Guests often mention the warm and welcoming atmosphere created by the team, with specific commendations for exceptional customer service experiences delivered by individuals like David and Spencer at the front desk. The staff's professionalism and attentiveness stand out, contributing to a positive and relaxing stay for visitors. Although there are occasional mentions of inconsistency among staff, the overwhelming majority of feedback highlights their dedication to fulfilling guests' needs. The hotel's clean and well-maintained environment further complements the friendly and polite demeanor of the staff, making the establishment a desirable destination for travelers seeking excellent service.
Pool
The Westin Chicago Lombard features a pool area that generally receives high praise from guests. Visitors frequently highlight the pool's generous size, ideal for lap swimming, and the indoor pool is often described as fantastic. The pool area, including the hot tub and workout room, is noted for its cleanliness and maintenance, contributing to a pleasant experience for those seeking relaxation or enjoyment. The water temperature is typically regarded as perfect, adding to the appeal of the pool for guests of all ages. Additionally, many enjoy moments of tranquility, finding opportunities to have the pool to themselves. Families often appreciate the friendly staff and the enjoyment children find in the pool area. However, there are some mixed impressions, with occasional mentions of the pool room's condition. Despite this, the overall ambiance and amenities around the pool make it a popular choice for visitors staying at the hotel.
Parking
When choosing accommodations, parking can often be a key factor in decision-making, and The Westin Chicago Lombard stands out with its parking amenities. Guests frequently highlight the spacious and accessible parking, which adds convenience to their stay. The availability of free parking is a significant advantage, providing both ease and cost-saving benefits. Guests appreciate the ample parking space, ensuring that finding a spot is never a hassle. The proximity of the parking, whether in open lots or covered garages, is noted for being both convenient and close to the hotel premises. This attribute is especially appreciated by those who value hassle-free experiences upon arrival. While some reviews mention the associated parking fee, many guests emphasize the benefit and convenience of free parking during their stay. The hotel ensures a smooth experience in terms of parking, which complements the overall comfort and accessibility of the location.
Family
The Westin Chicago Lombard emerges as a family-friendly destination, ideal for guests traveling with children. Visitors frequently praise the spaciousness of the accommodations, providing ample room for families to relax and enjoy their stay. The hotel's staff are commended for their welcoming nature, ensuring families were comfortable and attended to throughout their visit. Many guests note the pleasant pool area, which is a hit with the kids, turning it into a favored spot for leisure and recreation.
The convenient location of the hotel allows for easy access to downtown attractions, making it appealing for families looking to explore the surrounding area. Additionally, the proximity to a variety of shops and dining options offers a plethora of activities for all ages. Although some reviews mention minor issues with breakfast voucher allocation for larger families, the overall experience remains positive, with many families reporting a great stay filled with memorable moments. The Westin Chicago Lombard stands out as a comfortable and convenient choice for family stays.
Yes, The Westin Chicago Lombard has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Pool Lap Lanes.
No, a spa isn't available at The Westin Chicago Lombard.
Yes, The Westin Chicago Lombard welcomes dogs.
Yes, parking facilities are available at The Westin Chicago Lombard.