Hotel with SpaThis hotel is a resort with spa facilities. As a resort, it likely offers a comprehensive spa experience.
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Summary of reviews related to the 'Spa' categoryThe spa of the Copthorne Hotel & Resort Bay of Islands has garnered mixed feedback from guests with opinions varying significantly. On the positive side, many guests appreciated the spa, describing it as amazing, awesome and wonderful. The spa pool often received compliments for being nice, warm and relaxing and it was highlighted as one of the hotel's most attractive features. Some guests found the facilities excellent and especially enjoyed the scenic views from the spa area. Families also appreciated the large size of the spa pool and both adults and children alike enjoyed their time there.
However, there were frequent complaints about the spa pool being dirty, lukewarm and occasionally out of order. Several reviews mentioned maintenance issues, such as non-functional spa jets and peeling paint, which detracted from the overall experience. The spa area sometimes felt unwelcoming and not thoroughly cleaned according to some guests. Additionally, there were instances of the spa being closed or unavailable for use, leading to disappointment. Despite these issues, the positive experiences suggest that when the facilities are functioning well, they significantly enhance the stay at the hotel.
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