If you're looking for a hotel with a welcoming atmosphere, then Westport Woods Hotel & Spa may be just the ticket. The staff always go out of their way to make guests feel at home, being described as "friendly", "lovely" and "fantastic" in multiple reviews. Some people even gave a "big shout out" to individual staff members who had been especially helpful during their stay.
Of course, there were a few negative comments mixed in - some mentioned that certain staff members were rude or unorganized, while others complained that the wait staff weren't properly trained. However, these were definitely the exception rather than the rule. Most guests found the hotel's employees to be "exceptional", "experienced and professional" and "attentive and efficient".
Overall, it seems the hotel performed very well when it came to staffing - from the friendly front desk staff to the efficient bar and dining teams, guests felt like they were being well taken care of. While there were a few minor bumps in the road, the majority of visitors left feeling like they'd had a pleasant experience thanks in large part to the helpful and welcoming staff.
