To whom is your hotel/accommodation accessible? People who use a wheelchair
Is there level-access route (might include lifts) from the road to the rooms?Yes, to all rooms
Are there any facilities that guests who use a wheelchair cannot reach?No
Are there designated parking spaces for people with disabilities?Yes
If you offer free transfers to guests, do you have a wheelchair accessible vehicle?No
Are assistance/guide dogs allowed in the hotel/accommodation?No
In the rooms, is there a level-access (roll-in) shower?Yes, in certain rooms
In the rooms, does the toilet have support handrails?Yes, in certain rooms
Are wheelchairs offered to guests who do not come with their own?Νο
Is there anything that you would like to highlight, add or clarify? We have built a special wet room about 10 metres away from our lodges. It was designed by a wheelchair user within my family and covers both shower, toilet, wash hand basin needs of a wheelchair user. It has both visual and audio alarms and a private key.
Accessible HotelSummary of reviews related to the 'Accessible' categoryThe Sandman Signature London Gatwick Hotel provides a generally accessible environment for guests with disabilities, supported by positive feedback on accessibility. The hotel features accessible parking options, including blue badge parking bays, which is highly appreciated by guests requiring such services. The WiFi connectivity is also praised, aiding in a convenient stay.
However, several reviews indicate that some accessible rooms require attention to cleanliness and maintenance. Issues such as dirty bathrooms, sightings of earwigs and faulty shower cubicles that fail to contain water were reported in disabled rooms. Additionally, the overall cleanliness of some rooms was questioned, citing dusty furniture.
Guests have mentioned that the hotel is in an accessible location, although it could be challenging due to the lack of a shuttle bus service from Gatwick Airport, essential for seamless transportation. Another minor drawback is the non-availability of windows to open in certain rooms, restricting air exchange.
Overall, while the hotel excels in accessible parking and internet services, there are areas, particularly in room cleanliness and maintenance, where improvements could enhance the experience for guests with disabilities. Show more
Accessible HotelSummary of reviews related to the 'Accessible' categoryThe Avisford Park Hotel offers easy access to its well-planned layout, making it a great choice for travelers with disabilities. However, travelers should be aware that there are no lifts, which could be a challenge for those with mobility issues. Elderly guests had to struggle up two flights of stairs to reach their appointed rooms, while disabled guests found that there were no disabled facilities available. Although some accessible rooms were available, there were no walk-in shower facilities and some guests reported that the hotel was cold with no heating in their rooms. Additionally, guests were disappointed to find that the pool was closed without prior warning on booking.com. Despite these drawbacks, the hotel does offer accessible twin bedrooms with disabled-friendly bathrooms. Show more
Accessible HotelSummary of reviews related to the 'Accessible' categoryThe Birch Hotel boasts a prime location, offering easy access to both East and West Sussex, Gatwick Airport and the coast, making it a suitable choice for travelers looking to explore these areas. Reviews frequently highlight the excellent and easy parking facilities, alongside convenient and accessible car parks that simplify arrival and departure for all guests.
For guests with disabilities, the hotel's downstairs rooms are notably accessible, well-adapted and cater well to their needs. Many reviews appreciate the ease of access and the hotel’s willingness to accommodate disabilities by providing accessible room allocation and ensuring that carers are allowed into the breakfast area.
While there is no elevator to the upper floors, the downstairs rooms are designed with accessibility in mind, featuring walk-in showers and modern en-suite bathrooms in excellent condition. The reception area is also conveniently located a short distance from the car park, which is easily navigable.
Some drawbacks mentioned include the lack of elevator access to upstairs rooms and the occasional unavailability of wheelchair-accessible rooms. Additionally, certain technological issues such as the inability to secure a mobile signal on some networks and challenges with online ordering for dinner were noted. Despite these minor inconveniences, the overall accessibility and well-thought-out amenities make The Birch Hotel a largely positive experience for guests with disabilities. Show more
This 5-star boutique holiday mension is located within 120 acres of the beautiful Sussex countryside, just about an hour from London. It offers individually designed rooms and suites with luxurious touches, an award-winning spa and a selection of extraordinary restaurants.
Accessible HotelSummary of reviews related to the 'Accessible' categoryThe Maple Manor Hotel offers a mixed experience in terms of accessibility for guests with disabilities. While the hotel offers wheelchair-accessible rooms and has an approachable entrance suited for the elderly, there are a few challenges to note. The location is easily accessible for those arriving by taxi, which is necessary as the hotel is far from the nearest public transportation stops and pedestrian pathways. The rooms themselves are spacious and quiet, contributing to an overall level of comfort and cleanliness.
However, guests should be aware that the hotel lacks an elevator, which can make stairs difficult, especially with luggage. Assistance may be needed for people with heavy bags. Additionally, potential visitors should plan ahead as it can be difficult to contact the accommodation before arrival. Despite these drawbacks, some ground-floor suites are available, catering to those with mobility issues and providing a feasible option for a convenient and comfortable stay. Show more
Accessible HotelSummary of reviews related to the 'Accessible' categoryThe Tollgate Bed & Breakfast boasts a prime location that's easily accessible from Brighton and the surrounding areas. Nestled in a picturesque village, it offers a serene environment with great facilities. Guests appreciate the convenience of ample parking, including specific provisions for disabled parking.
The disabled rooms are noted to be superbly appointed, ensuring comfort for guests with disabilities. The B&B’s location strikes an admirable balance between tranquility and accessibility with nearby attractions such as the Downs and the coast within easy reach.
While the general disability access is commendable, some challenges exist. Although there is a good ramp leading to the door, a high step at the threshold can pose some difficulty for those with mobility issues. Guests have also encountered occasional service hiccups, such as having to request basic amenities like toilet roll and facing unresponsiveness to pre-confirmed room requests.
Nevertheless, The Tollgate Bed & Breakfast remains a favorable choice for guests seeking accessible accommodations in a charming, peaceful setting. Show more
