Best Western Palm Beach Lakes

West Palm Beach 26.72110400, -80.08697400 , 1800 Palm Beach Lakes Boulevard (Show on Map)
7.8
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Best Western Palm Beach Lakes offers a compelling mix of attributes that contribute to a positive guest experience, particularly excelling in several key areas. Nestled in a prime location near I-95, the hotel provides easy access to beaches, downtown West Palm Beach, shopping outlets and essential services, making it ideal for both leisure and business travelers. The hotel's strategic placement near the airport and major highways further enhances its appeal for efficiency and accessibility.

Guests find the complimentary breakfast to be a strong point, benefiting from varied options including pancakes, scrambled eggs, bacon and the delight of making fresh waffles. The outdoor breakfast area, often set by the pool, adds to the enjoyable ambiance, complemented by the friendly and attentive breakfast staff. Although there are occasional critiques regarding variety and crowding, the breakfast is generally viewed as a good start to the day.

Rooms at the hotel receive praise for their spaciousness, cleanliness and comfort. Many guests appreciate the modern amenities, comfortable beds and updated interiors, despite occasional mentions of outdated bathrooms and minor maintenance issues. The hotel's commitment to cleanliness is consistently highlighted with many reviews emphasizing the daily upkeep of rooms and facilities.

The hotel staff are frequently described as friendly, attentive and professional, contributing significantly to the welcoming atmosphere. While there are isolated mentions of less positive interactions, the overall impression is one of excellent service.

Amenities, such as the reliable free Wi-Fi and the well-equipped gym, are commonly praised. The pool stands out as a major highlight, admired for its cleanliness, size and serene ambiance. Guests enjoy the picturesque surroundings and resort-like feel of the pool area, making it a key feature of the hotel.

Guests generally find the beds to be comfortable and clean, ensuring a restful sleep. While there are minor mentions of outdated mattresses, the majority of reviews express satisfaction with the beds.

As a three-star hotel, Best Western Palm Beach Lakes meets expectations with its spacious rooms, nice pool, convenient location and satisfactory breakfast, offering a favorable price-performance ratio. The hotel is also noted for its high levels of accessibility, specifically catering to mobility needs and offering well-equipped facilities, although the parking situation and elevator availability may require verification.

Overall, Best Western Palm Beach Lakes provides a well-rounded and enjoyable stay, marked by its convenient location, comfortable rooms, excellent service and appealing amenities.
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Categories
Hotel near Golf Courses
Best Western Palm Beach Lakes is explicitly listed as a golf hotel, making it a relevant option for users seeking accommodations with golf access or proximity.

Dog Friendly Hotel
This hotel welcomes two pets with a combined weight up to 80 lbs in designated rooms for an additional fee of $25 per night, plus a $100 refundable security deposit. There is a grassy pet relief area near the pet-friendly rooms.

Hotel with Swimming Pool
Features an outdoor pool. The pool area provides a basic but functional space for guests to cool off.

  Heated Pool    Outdoor Pool  


3-Star Hotel
This hotel offers a reliable stay with essential amenities, providing good value for the price.

Hotel with Heated Pool
This hotel features a lovely outdoor heated swimming pool. It provides a comfortable option for guests looking for a heated pool during their stay.

Hotel for Honeymoon

Business Hotel

Accessible Hotel

Hotel with Gym

Hotel with Outdoor Pool

Room Types
Queen Room with Two Queen Beds - Downstairs - Non-Smoking This double room has air conditioning, cable TV, refrigerator and microwave.

Queen Room with Two Queen Beds - Upstairs - Non-Smoking This double room has a refrigerator, microwave, tea/coffee maker and air conditioning.

King Suite with Sofa Bed - Non-Smoking This double room features a dining area, full size refrigerator, microwave, cable TV and seating area. This unit has a separate bedroom with one king size bed, as well as a pull out sleeper sofa in the living room area.

King Room - Downstairs - Non-Smoking The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a hairdryer. The double room offers a wardrobe, a carpeted floor, heating and a flat-screen TV with cable channels. The unit has 1 bed.

King Room - Upstairs - Non-Smoking This double room features a tea/coffee maker, refrigerator, microwave and air conditioning.

Queen Suite with Two Queen Beds - Non-Smoking This non-smoking suite has two bathrooms, air conditioning, refrigerator, microwave and sofa.

Queen Room with Two Queen Beds and Courtyard View - Downstairs/Non-Smoking This double room features air conditioning, refrigerator, microwave and tea/coffee maker.

Queen Room with Two Queen Beds - Pet Friendly/Downstairs - Non-Smoking This double room features air conditioning, refrigerator, microwave and cable TV.

Queen Rooms with Two Queen Beds and Courtyard View - Upstairs - Non-Smoking This double room features air conditioning, tea/coffee maker, refrigerator, microwave, and a view.

King Room with Courtyard View - Downstairs - Non-Smoking Offering free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a carpeted floor as well as pool views. The unit has 1 bed.

King Room with Courtyard View - Upstairs - Non-Smoking This double room has a garden view, tea/coffee maker, refrigerator and microwave.

King Room - High Floor/Non-Smoking This double room features a refrigerator, microwave, air conditioning and tea/coffee maker.

Queen Room with Two Queen Beds and Roll-In Shower - Mobility Accessible/Non-Smoking The family room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a hairdryer. This family room has a wardrobe, heating and a flat-screen TV with cable channels. The unit has 2 beds.

Queen Room with Two Queen Beds and Walk-In Shower - Disability Access/Non-Smoking Featuring free toiletries, this quadruple room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned quadruple room features a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe and heating. The unit has 2 beds.

Guest Reviews
7.8
Good
Location
Nestled in a prime spot, the Best Western Palm Beach Lakes boasts an incredibly convenient location that puts guests within easy reach of various attractions and amenities. Situated near the I-95, the hotel offers a quick and hassle-free drive to the nearby beaches and downtown West Palm Beach. Guests rave about its proximity to an array of shops and restaurants with the Palm Beach Outlets, Target and Best Buy just a stone's throw away.

For those in town for events, its central placement is ideal, being close to the IThink Amphitheater and other local attractions. Visitors appreciate the ease of access to essential services, from dining options to gas stations and pharmacies, all conveniently within walking distance. Whether in town for shopping, dining or exploring, the hotel's strategic position makes it a perfect hub. The proximity to the airport and major highways further adds to its appeal, making it a popular choice for both leisure and business travelers looking for efficiency and accessibility.

Breakfast
Best Western Palm Beach Lakes offers a breakfast experience that generally receives positive feedback from guests. Many guests appreciated the complimentary breakfast, often describing it as very good, plentiful and varied with options like pancakes, toast, scrambled eggs, bacon and potatoes. The inclusion of hot and cold food items was particularly noted and the ability to make fresh waffles was a highlight for some.

The breakfast area, sometimes situated by the pool, provided a pleasant outdoor space which guests found enjoyable. The staff attending breakfast were frequently mentioned as friendly and attentive, contributing positively to the overall experience. Guests also appreciated the quality of the coffee and the convenience of the breakfast location near the front office.

However, there were several critiques about the breakfast as well. Some guests felt that the variety was limited with repetitive menu items and occasional poor quality. Others mentioned that the breakfast area could become crowded and that the service and organization could be improved. In some instances, guests felt that the breakfast offerings were basic or subpar, noting that the selection did not always meet their expectations.

Despite these critiques, many still found the breakfast to be a good start to the day, especially given its inclusion in the room fee. Overall, while there are areas for improvement, the breakfast at Best Western Palm Beach Lakes remains a largely positive aspect of the stay for many guests.

Rooms
Best Western Palm Beach Lakes offers rooms that cater to various preferences, boasting spaciousness and comfort. Many guests appreciated the large, clean and well-kept rooms, noting the comfortable beds, clean linens and modern amenities as highlights of their stay. The rooms are more spacious than those found in other hotels and several rooms offer beautiful views with contemporary furnishings adding to the aesthetic appeal.

However, certain aspects may need attention, as a number of guests mentioned issues like outdated rooms, particularly the bathrooms and occasional problems with odors ranging from musty to more serious concerns. Some rooms had a damp or humid smell due to air conditioning issues and a few reported maintenance problems such as broken fixtures and mildew smells.

Despite these drawbacks, the overall impression is that the rooms are clean and comfortable with many guests finding them more than adequate for their needs. The hotel’s central location and close proximity to shopping outlets also add to its appeal. While there are areas for improvement, especially in terms of updates and thorough maintenance, the majority of guests found the room experience pleasant and satisfactory.

Beds
When it comes to resting at Best Western Palm Beach Lakes, guests generally highlight the comfort and cleanliness of the beds. Described frequently as comfortable, super comfortable and even the best, the beds leave a positive impression. Guests appreciate the cleanliness, noting the fresh and tidy linens. The beds are often complimented for being spacious and cozy with some mentioning them as firm yet comfy, providing a good balance for physical support.

Despite the overarching positive comments, there are small notes of critique; a few guests mentioned the mattresses could use some updating, citing issues with firmness or describing them as too old and lumpy. Additionally, there were minor mentions of saggy beds and a worn-out feel in some instances.

Nevertheless, the majority of the feedback leans towards satisfaction with guests enjoying their stay on clean, plush and comfortable beds, ensuring a restful night's sleep.

Cleanliness
The Best Western Palm Beach Lakes consistently receives praise for its cleanliness. Guests repeatedly highlight the rooms as clean, spacious and comfortable with some mentioning that the property itself is beautiful. The hotel ensures that rooms are cleaned daily, maintaining the freshness of towels and linens. Visitors appreciate the clean and updated rooms, often describing them as homely yet resort-like. The overall cleanliness of the hotel, from the rooms to the facilities, is highly commended.

However, there are occasional concerns about certain areas needing improvement. A few guests reported issues with mold in the bathroom, dirty carpets and floors and a door that did not close properly. Despite these isolated incidents, the majority of reviews emphasize the hotel's commitment to cleanliness and the pleasant, clean environment it offers.

Staff
The staff at Best Western Palm Beach Lakes consistently receive high praise from guests for their friendliness, attentiveness and professionalism. Many reviews highlight the helpful and accommodating nature of the employees with particular mentions of the front desk and cleaning staff. The service is frequently described as excellent with interactions characterized by politeness and charm. However, there are occasional mentions of less friendly experiences, suggesting some variability in individual performances. Overall, the staff create a welcoming atmosphere and are often lauded for going above and beyond to ensure a pleasant stay for guests.

Wi-Fi
The Wi-Fi at Best Western Palm Beach Lakes is widely praised for its reliability and performance. Many guests found the Wi-Fi to be excellent with strong and steady connectivity consistently available throughout their stay. Positive mentions include the good Wi-Fi signal and overall solid internet experience. However, a few reviews indicate occasional issues such as spotty coverage and slow speeds, suggesting there is room for improvement. Despite these minor drawbacks, the general consensus highlights a satisfactory and dependable Wi-Fi service that contributes to a comfortable stay.

Gym
The gym at Best Western Palm Beach Lakes receives generally positive feedback from guests. Many describe the gym facilities as great and well-equipped, providing a satisfactory workout experience. Guests appreciate its convenient location and find it quite nice overall. However, there are some mentions of the gym needing more equipment and minor upgrades. Despite this, the general sentiment suggests that the gym is a beneficial amenity for guests seeking fitness options during their stay.

Pool
The pool at Best Western Palm Beach Lakes garners substantial praise from guests, who appreciate its thoughtful design and inviting atmosphere. Many highlight the pool’s cleanliness and upkeep, noting that it consistently appears well-maintained. Guests describe the pool area as very nice, mentioning its calming feel and excellent ambiance, contributing to a relaxing and enjoyable experience.

The pool area is noted for being large, clear and beautifully decorated, often described as having a resort-like feel. The surrounding garden further enhances the aesthetic appeal, providing a picturesque backdrop for a swim. The presence of pool lights adds a serene touch in the evenings, making the area not only practical but also beautiful at any time of the day.

Safety and cleanliness are recurring themes with numerous guests emphasizing that the pool is not only safe but also perfect for children. The areas around the pool—including the garden and terraces—are described as sublime and well-serviced with ample poolside lounges available for sunbathing and relaxation.

While one review mentioned the pool water being cloudy, the overall sentiment affirms the pool’s high standards. Guests enjoy the extended hours, allowing for a late-night dip if desired. The pool's impressive size, reaching depths of 7 feet, caters to a range of swimming activities, making it versatile for all visitors.

In summary, the pool at Best Western Palm Beach Lakes is a standout feature with its clean, safe and beautifully designed space leaving a lasting positive impression on guests.

3 Star
Best Western Palm Beach Lakes is a well-maintained hotel that meets the expectations of a three-star establishment. Guests found the rooms to be spacious and quiet with the added benefits of a nice pool and a great location, particularly convenient for shopping at the nearby outlet. The breakfast received positive remarks, adding to the overall favorable price-performance ratio. While the hotel offers typical three-star amenities and services, some guests felt it was somewhat overrated. Additionally, be prepared for a deposit that may take up to 30 days to be refunded to your card. Overall, it performs well within its category, making it a solid choice for travelers seeking standard three-star accommodations.

Accessible
Best Western Palm Beach Lakes stands out for its high levels of accessibility. Reviewers consistently highlight the hotel's convenient and accessible location, making it a practical choice for travelers with disabilities. The property itself is described as being very accessible with features that cater to a range of mobility needs. Moreover, facilities such as the business center are both clean and accessible.

While there are mixed comments regarding the availability of elevators with some stating there are no elevators and others confirming their presence, the overall sentiment leans towards the property being well-equipped for accessibility. However, there is a mention of the parking lot being packed, which could be a minor inconvenience.

In summary, Best Western Palm Beach Lakes is praised for its accessible layout, location and clean facilities, although the parking situation and ambiguity regarding elevator availability might require further verification before booking.

Outdoor Pool
The outdoor pool at Best Western Palm Beach Lakes is a highlight among guests, described as large, beautiful and perfect for relaxation. The pool is nestled within a well-decorated garden area, offering a serene and aesthetically pleasing environment. The courtyard surrounding the pool is frequently noted for its beauty, providing a secluded space that ensures quiet relaxation. Guests also appreciate the availability of outdoor tables, enhancing the overall experience by the poolside. The combination of a picturesque courtyard and a relaxing pool makes this an inviting spot for visitors.


Yes, Best Western Palm Beach Lakes has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

No, a spa isn't available at Best Western Palm Beach Lakes.

Yes, Best Western Palm Beach Lakes welcomes dogs.

No, parking facilities aren't available at Best Western Palm Beach Lakes.

Yes, Best Western Palm Beach Lakes has a gym.

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