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Summary of reviewsThe Hyatt Place West Palm Beach is widely celebrated for its prime downtown location, making it a central hub for convenience and exploration. Guests appreciate being within walking distance to key landmarks, dining, shopping and entertainment spots, as well as the proximity to the beach and notable areas like Clematis Street and Rosemary Square. The hotel's modern decor, spacious rooms and exceptional cleanliness contribute to its high ratings. The staff's warm and professional demeanor significantly enhances the guest experience, further solidifying the hotel's reputation.
Breakfast at Hyatt Place West Palm Beach generally receives positive feedback for its variety and quality with many guests finding it delicious and filling. Other dining options are also well-received with the in-house restaurant praised for its varied menu and reasonable prices, adding convenience for guests who prefer not to venture out.
The rooms are described as large, comfortable and well-maintained with many appreciating the recent renovations and modern amenities. The cleanliness of the entire facility stands out with guests frequently noting the spotless condition of their rooms and common areas.
Despite some minor issues such as slow WiFi, occasional maintenance concerns and the lack of microwaves, the overall consensus highlights a comfortable and accommodating stay. The gym's availability has been noted as inconsistent, but the 24/7 access is appreciated when functional.
Parking is convenient and secure, though it involves an additional fee. Families find the hotel adequate for their needs with amenities like the free trolley adding to the convenience.
The beds receive high praise for their comfort, contributing to restful stays and the overall three-star experience is deemed commendable with strong facilities and excellent service. The Hyatt Place West Palm Beach provides a pleasant and well-situated base for visitors, making it a highly recommended option for those exploring this vibrant city. Show more
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Dog Friendly Hotel
This hotel allows 1 dog up to 50 lbs or 2 dogs with a combined weight of up to 75 lbs for an additional fee of $100 for stays of 1 to 6 nights and $200 for longer stays. Dogs must be housebroken and crated when unattended in guest rooms.
Business Hotel
Hyatt Place hotels typically offer business-friendly amenities such as free Wi-Fi and meeting spaces. Its location in West Palm Beach provides accessibility to business districts.
Hotel with Parking
This hotel offers parking for its guests and is conveniently located in West Palm Beach.
Accessible Hotel
This hotel is committed to providing equal access and opportunity for individuals with disabilities. It offers accessible guest rooms with mobility features, including doorways with 32 inches of clear width. The hotel also provides accessible hotel parking and transportation, including self-parking for cars, accessible transportation, and van-accessible self-parking.
Hotel with Gym
Offers a fitness center for guests to maintain their exercise routine. The hotel provides spacious accommodations and convenient amenities for a comfortable stay.
3-Star Hotel
Hyatt Place in West Palm Beach/Downtown offers a stylish and modern stay with spacious rooms. Its downtown location provides easy access to attractions and dining, making it a convenient and comfortable choice.
Hotel for Honeymoon
Room Types
One-Bedroom King Suite with Sofa BedThis suite includes a 55-inch flat-screen TV, a sofa bed, and separate work space with a dining/meeting table that seats 6 people. A microwave, wet bar, a safe and small refrigerator are provided.
King Room with Sofa Bed - High FloorThis king room is located on a high level and includes a dry bar, sofa bed, and a small refrigerator.
Queen Room with Two Queen Beds and Sofa Bed - High FloorThis queen room is located on a high level and includes a dry bar, a small refrigerator, a safe and separate sleeping and living spaces.
King Room with Sofa BedThis king room includes a sofa bed, 55-inch flat-screen TV, and a dry bar.
Queen Room with Two Queen Beds and Sofa BedThis queen room includes a 55-inch flat-screen TV, a dry bar, and a sofa bed.
King Room with Sofa Bed and Roll-In Shower - Disability AccessThis disability accessible room includes a 55-inch flat-screen TV, a small refrigerator, a safe and a roll-in shower or bathtub.
Queen Room with Two Queen Beds and Roll-In Shower - Disability AccessThis disability accessible guestroom includes a 55-inch flat-screen TV, a small refrigerator, a safe and a roll-in shower or bathtub.
One-Bedroom King Suite with Sofa Bed and Roll-in Shower - Mobility AccessibleThe spacious suite provides air conditioning and a tea and coffee maker, as well as a private bathroom featuring a hairdryer.
Guest Reviews
8.0
Very Good
Location
Nestled in the heart of downtown West Palm Beach, Hyatt Place is lauded for its prime location. Guests frequently appreciate its close proximity to essential landmarks such as the courthouse, Downtown and the Brightline Station, making it an ideal hub for both convenience and exploration. The hotel is a short walk away from notable spots like Clematis Street, Rosemary Square and the city center, where a plethora of shopping, dining and entertainment options await.
The waterfront and municipal beach are also within easy reach with many guests highlighting how you can comfortably walk to the beach in under five minutes. This central positioning makes exploring the charming neighborhood of downtown West Palm Beach effortless, whether on foot or via a quick drive.
In addition to its stellar location, the hotel itself garners praise for cleanliness, modern decor and spacious rooms. The facility is described as comfortable and up-to-date with excellent customer service that stands out to many. Parking is convenient, albeit with a daily fee and the lobby and bar areas receive positive nods for their vibe and convenience. The complimentary hot breakfast and all-day snack bar provide further comfort, ensuring that essentials are covered.
Overall, Hyatt Place West Palm Beach is celebrated for making everything accessible — from vibrant nightlife to tranquil beaches — offering visitors a comfortable and well-situated base for their stay in this lively city.
Breakfast
The breakfast at Hyatt Place West Palm Beach receives a mix of feedback but generally leans positive. Many guests describe the breakfast as amazing, excellent and very good, appreciating the variety of options available. Several reviews highlight the delicious hot breakfast, great coffee and the inclusion of fresh fruit. It's noted that the breakfast is nicely prepared, filling and includes different types of bread.
The complimentary aspect of the breakfast is frequently mentioned with guests acknowledging the good value for money. Some praise it as above average compared to other hotels, mentioning that the buffet is well-stocked and tasty. The breakfast area itself is described as nice and the ability to carry food to one's room adds an element of convenience.
However, some guests found the breakfast to be just okay, basic or even disappointing at times. There are mentions of the buffet being unclean, the variety being limited and certain items like fruits not being sufficiently stocked. The breakfast time ending at 9:30 am was also a drawback for some.
Overall, while there are areas that could see improvement, most guests found the breakfast experience at Hyatt Place West Palm Beach to be positive with adequate quality and variety to meet different tastes.
Dinner
Hyatt Place West Palm Beach offers a commendable dining experience that is well-received by many of its guests. The in-house restaurant provides a variety of meal options, including a well-rated breakfast buffet and Floridian-themed dinners. The menu is varied, although some guests noted a need for more vegetarian choices. The restaurant staff is praised for being friendly and professional, which enhances the overall dining experience.
The dinner offerings are generally good with reasonable prices, especially compared to nearby dining options. Despite some comments about the food not being extraordinary and reheated, many guests found the convenience and quality satisfactory. The restaurant’s bar received mixed reviews with some guests appreciating the live music and drink options while others mentioned limited availability and inconsistent hours.
The hotel’s location also benefits guests with plenty of nearby dining options that are easily accessible. The restaurant's interior, though functional, has been criticized for its small and closely arranged tables. Nevertheless, it remains the preferred dining choice for many who stay at the hotel, particularly for those who seek convenience and varied options without needing to leave the premises.
Rooms
Hyatt Place West Palm Beach impresses with its spacious and clean rooms, which have repeatedly been praised by guests. Many describe the rooms as large, comfortable and offering plenty of space even for larger families. The recently renovated rooms add a touch of modernity, featuring new designs, quality furnishings and practical amenities like desks and dressers. Guests appreciate the ample size and good layout of the rooms with suites especially noted for being roomy and well-accommodated.
Beds consistently receive high marks for comfort and cleanliness is a recurring theme; many guests found their rooms spotless upon arrival. The bathrooms, while clean and supplied with hot water, sometimes feel a bit small and a few visitors mentioned issues with powerful showers and room temperature. Despite some reports of noise and poor views, the overall room experience seems positive, supported by convenient amenities and a good in-room ambiance.
The lack of microwaves and occasional maintenance issues such as loud AC units and outdated carpets have been pointed out, but these seem to be exceptions rather than the rule. Guests particularly enjoyed the modern communal areas and appreciated the efficient check-in and check-out processes. While some rooms may appear basic compared to the elegant lobby, the general consensus highlights comfortable and spacious accommodations suitable for a relaxing stay.
Beds
The beds at Hyatt Place West Palm Beach have garnered considerable praise from guests for their comfort and quality. Reviewers frequently highlight the beds as comfortable, cozy and extremely relaxing. Many have noted that both the standard beds and sofa beds provide a great night's sleep with terms such as super comfortable, very good and outstanding being used to describe the experience. The bedding is also described as high-quality and very clean.
Though there are occasional mentions of the beds being too soft for some guests, the majority of reviews commend the mattresses for being exceptionally comfortable. The availability of queen and king size beds, along with a good selection of pillows, enhances the overall sleeping experience. Some reviews also mention that the beds are sectioned off in a manner that makes the space feel more like a cozy bedroom, contributing positively to the guest experience despite some issues with the walls being too thin.
Overall, the beds at Hyatt Place West Palm Beach promise a very comfortable and restful stay for most visitors.
Cleanliness
Hyatt Place West Palm Beach receives high marks for its exceptional cleanliness. Guest reviews frequently highlight the hotel's consistently clean facilities, modern decor and well-maintained rooms. Descriptions of spotless bathrooms, tidy rooms and freshly cleaned linens create an image of a property that takes cleanliness seriously. The hotel is not only clean but also comfortable and newly renovated, adding to its appeal. While some minor issues were mentioned, such as amenities lacking synchronization and sporadic maintenance concerns, the overall sentiment suggests a welcoming and meticulously maintained environment. This attention to cleanliness, combined with spacious and beautifully decorated rooms, makes Hyatt Place West Palm Beach a commendable choice for travelers seeking a hygienic and comfortable stay.
Staff
The Hyatt Place West Palm Beach has left a strong impression on its guests, primarily due to the warm and professional demeanor of its staff. Guests frequently describe the staff as friendly, helpful and professional, making interactions pleasant from check-in to check-out. The front desk team, in particular, has been highlighted for being attentive, welcoming and easy to work with. Several reviews emphasize the staff's patience and courtesy, as well as their willingness to assist with any needs, including offering recommendations for local activities.
While the majority of the feedback on the staff is positive, noting their attentiveness and quick service, there are occasional mentions of less favorable experiences. A few reviews mentioned instances where the staff were perceived as indifferent, rude or lacking enthusiasm. Despite these isolated incidents, the general sentiment toward the staff remains highly favorable with many guests appreciating the professionalism and amicable nature of the hotel employees.
In summary, guests can expect a mostly positive and friendly interaction with the staff at the Hyatt Place West Palm Beach, enhancing their overall stay experience.
Wi-Fi
Hyatt Place West Palm Beach generally receives positive feedback from guests regarding many aspects of their stay, but the WiFi seems to be an area that needs improvement. Numerous guests have expressed dissatisfaction with the hotel's internet connectivity, noting issues such as slow speeds, unreliable connections and frequent downtimes. While the WiFi is free, several reviews suggest it is often out of order or functions poorly, making it challenging for guests to stay connected. These consistent complaints indicate that the hotel may be situated in a signal dead zone, affecting the overall internet experience for visitors.
Gym
The gym at Hyatt Place West Palm Beach offers an assortment of cardio machines and a selection of dumbbells for strength workouts. While the fitness center's equipment may cater to basic exercise needs, it seems there have been recurrent issues with availability, as it was noted that the gym has been closed on multiple occasions. The 24/7 accessibility feature stands out, ensuring guests can work out at any hour when the facility is open. However, there is clearly room for improvement in both the gym's functional consistency and the variety of exercise equipment provided.
Parking
The Hyatt Place West Palm Beach offers a blend of convenient and secure parking options, though numerous guests mention that parking comes at a considerable cost. With both on-site and garage parking available, visitors appreciate the convenience and safety of the facilities. The indoor parking garage is particularly beneficial, especially for those with smaller vehicles, but it can be challenging for larger trucks such as an F250.
The fee for parking, however, is a recurring point of concern with many guests pointing out charges of $24 to $27 per night and hidden fees not disclosed upfront by some booking platforms. Despite the additional cost, the parking area is viewed as safe with the added bonus of EV charging stations.
While paid parking is a theme, some guests also noted the convenience of drop-off areas and short-term parking, finding it reasonably priced compared to other options. Issues like limited parking due to construction and a small parking spot for larger vehicles were also mentioned.
Ultimately, while the parking situation at the Hyatt Place West Palm Beach is cited as convenient and secure, potential visitors should be prepared for the additional expense.
Family
Hyatt Place West Palm Beach offers a beautiful and well-located facility that is very clean and comfortable for family trips. The hotel features a nice size and provides useful advice on whatever guests may need, contributing to enjoyable vacations. However, some guests have mentioned dissatisfaction and unfriendly staff when traveling with family. Overall, it provides a nice place for a family stay with amenities like a free trolley that adds to the convenience.
3 Star
Hyatt Place West Palm Beach offers a commendable three-star experience, well-regarded for its advantageous location near downtown. This hotel stands out with excellent facilities, particularly the cleanliness and the friendliness of its staff. Guests have praised the breakfast and pool, highlighting them as standout features. The rooms receive positive remarks for their quality and comfort. In addition, the hot tub and convenient parking add to the overall pleasant stay. Notably, the room service is recognized for being both fast and friendly. Within the hotel, the Farmers Table restaurant also garners high praise from visitors. Overall, this hotel is highly recommended by its guests.
No, Hyatt Place West Palm Beach doesn't have any pool.
No, a spa isn't available at Hyatt Place West Palm Beach.
Yes, Hyatt Place West Palm Beach welcomes dogs.
Yes, parking facilities are available at Hyatt Place West Palm Beach.