The Crown at Wells, Somerset

Wells 51.20925400, -2.64546000 , Market Place (Show on Map)
8.2
Very Good


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Summary of reviewsThe Crown at Wells in Somerset is a highly praised boutique hotel that seamlessly blends historic charm with modern luxury. Located in the heart of Wells, it offers guests an unbeatable spot for exploring the city’s main attractions, such as Wells Cathedral and the Bishop’s Palace. The hotel's positioning on the bustling market square enhances its appeal, providing immediate access to shopping and dining options.

Guests regularly commend the hotel for its exceptional breakfast and dinner experiences. The morning meal delights with a variety of freshly prepared options, while the dinner menu in the main restaurant and pub is celebrated for its quality and taste, featuring excellent traditional English dishes. The cozy atmosphere and friendly service in both dining spaces add to the overall positive dining experience.

The Crown’s rooms are noted for their cleanliness, comfort and character. Visitors appreciate the historic charm and quirky features alongside the comfort of modern amenities. Some rooms offer views of the Cathedral or market square, adding a special touch to the stay. Although there are mixed reviews regarding the modernity and maintenance of some rooms, the general perception leans towards comfort and value.

Cleanliness is a standout feature with the hotel maintaining high standards across rooms and common areas. Beds are frequently highlighted as very comfortable, despite occasional mentions of inconsistencies.

The staff at The Crown at Wells receive consistent praise for their friendliness and helpfulness. Their courteous and efficient service significantly enhances guests' overall experience with many recognizing their efforts to go above and beyond to ensure a pleasant stay.

Regarding WiFi, experiences appear mixed; while some guests report a strong and reliable connection in their rooms, others face challenges with weak or intermittent signals.

The parking situation is somewhat challenging due to limited space, particularly on busy market days. However, on-site parking remains a valued amenity.

The nightlife at The Crown is lively and engaging with guests enjoying the vibrant bar scene and quality of bar food and drinks. However, the bustling atmosphere can lead to occasional noise disturbances.

Overall, The Crown at Wells offers a cozy, charming and conveniently located stay with excellent dining options and exceptional service, making it a memorable choice for visitors to Somerset.
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Dog Friendly Inn
This inn is very dog-friendly and is ideally located for seeing the sights of Wells. It offers en-suite accommodation and is situated in a lovely old building. There is a charge of £5 per dog per night, and dogs must have their own bedding.

Inn with Parking
This inn is in the heart of Wells. It provides on-site parking for guests.

Boutique-style Inn

Inn near Nightlife Spots

Small Inn

Room Types
Double Room - Dog Friendly Room features a TV and facilities for making tea and coffee. Some doubles have views across the Market Place. This room can accommodate dogs.

Twin Room - Dog Friendly Room features a TV and facilities for making tea and coffee. One of the rooms boasts an original fireplace. This room can accommodate dogs.

Double Room with Four Poster Bed - No Dogs Room features views of Market Place, TV and facilities for making tea/coffee. Up to 2 extra beds are available for children between 2 and 12 years old for an additional charge. Please note this room cannot accommodate dogs.

Single Room - No Dogs Room features a TV and facilities for making tea and coffee. Please note this room cannot accommodate dogs.

Family Room - No Dogs Providing free toiletries, this family room includes a private bathroom with a bath or a shower and a hairdryer. The family room features carpeted floors, a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe as well as city views. The unit offers 1 bed.

Guest Reviews
8.2
Very Good
Location
The Crown at Wells in Somerset boasts an enviable location that consistently garners high praise from guests. Situated right in the heart of the historic city, the hotel is just steps away from the magnificent Wells Cathedral and the Bishop’s Palace. Nestled on the bustling market square, the location offers guests the perfect base from which to explore the city’s attractions. Proximity to the Cathedral and the quaint town center makes it exceedingly convenient for sightseeing, shopping and dining. The charm of the historic building adds to the experience, offering a blend of comfort and character in an unbeatable setting. Whether visiting the market, walking around the city or soaking in the history, The Crown at Wells provides a superb, central location that couldn’t be better for experiencing the best of what Wells has to offer.

Breakfast
The breakfast experience at The Crown at Wells, Somerset, is consistently praised for its quality, variety and freshness. Guests highlight the wide selection of both continental and cooked options, often remarking on the excellent English breakfast. Many appreciate the generous portions, freshly prepared dishes and the inclusion of fresh, high-quality ingredients. The cozy yet spacious dining room adds to the pleasant ambiance, making breakfast a delightful start to the day. Additionally, the staff's friendliness and attentiveness receive numerous commendations. Despite a few minor criticisms, such as occasional issues with specific items or service speed, the overall sentiment is overwhelmingly positive. Breakfast at The Crown is noted not only for its superb and delicious offerings but also for creating a welcoming and satisfying start to guests' mornings.

Dinner
The Crown at Wells in Somerset receives considerable praise for its on-site dining options, particularly at its main restaurant and attached pub. Guests commended the quality and taste of the food, often describing it as excellent, superb and some of the best they've ever had. The traditional English food served in the restaurant is especially appreciated and the establishment appears popular with both travelers and locals, creating a lively and enjoyable atmosphere.

The dinner menu offers a good variety, satisfying a range of tastes. Despite some occasional mentions of limited menu options, especially for vegetarians and slow service, the majority of guests found the dining experiences delightful with hearty and delicious meals that provided good value for money. The pub's ambiance contributes positively to the overall dining experience, enhancing the enjoyment of the meal with its vibrant and friendly setting.

Though the restaurant is closed on Sunday and Monday evenings, guests still found other dining options on the premises satisfactory. Besides dinner, the hotel also serves excellent breakfasts, adding to the overall positive reviews of the food quality.

Overall, dining at The Crown at Wells is highlighted as a significant advantage with its combination of great food, reasonable prices and welcoming atmosphere leaving a lasting impression on visitors.

Rooms
At The Crown at Wells in Somerset, guests generally find the rooms to be clean, spacious and comfortably appointed. Many reviewers appreciate the quirky, historical charm of the accommodations, which include large rooms with eclectic furnishings and a cozy, quaint atmosphere. The cleanliness is frequently praised with several remarks noting spotless and well-maintained spaces. Beds are often highlighted as being very comfortable, contributing to a restful stay.

However, the rooms are a mixed experience when it comes to modernity and maintenance. While some rooms have been updated and feature modern amenities, others are described as dated and in need of refurbishment. Basic but functional bathrooms are common and a few rooms have faced issues such as low water pressure or temperature control – being too warm or too cold. Despite these drawbacks, the hotel offers good value with several reviews underscoring the overall comfort and charm of the rooms, balanced by a warm and welcoming atmosphere.

Views from the rooms, particularly those overlooking the Cathedral or the market square, add a special touch to the stay. While noise from the street or the bar below can be a downside for some, the character and ambiance of this historic establishment often shine through, making for a memorable and generally positive experience.

Beds
The Crown at Wells in Somerset receives a mixed but generally positive reception regarding its beds. Most guests highlight the comfort and cleanliness of the accommodations with many remarking on the beds being very comfortable, often describing them as super comfy, lovely and ideal for a good night's sleep. The hotel features a variety of bed types, including large beds, double beds and notably, a comfortable four-poster bed, which adds a unique and charming touch to the experience.

However, not all experiences are uniformly positive. A few guests pointed out issues such as narrow double beds, lumpy mattresses and beds that dipped in the middle or were too soft. Some beds were also described as old-fashioned or in need of updating with several reviewers suggesting that certain mattresses should be replaced due to wear and discomfort.

Overall, while the majority of visitors enjoy a comfortable night's sleep, there are occasional inconsistencies that may affect the quality of the stay. The cleanliness and charm of the beds, along with the delightful four-poster options, offer a generally pleasant experience, especially after long walks exploring Wells.

Cleanliness
A stay at The Crown at Wells in Somerset reveals a predominantly positive picture when it comes to cleanliness. Many guests consistently describe the hotel as spotlessly clean with rooms, bathrooms and communal areas all receiving commendable mentions. The cleanliness extends to finer details, such as clean towels and spotless bedrooms, providing a reassuring atmosphere for guests.

The rooms are frequently praised for their tidiness, comfort and modernity, often exceeding guests' expectations in terms of size compared to other places. Despite some remarks about dated furnishings and the occasional issue with carpets, the general impression points to a well-maintained and managed establishment.

Though there are isolated complaints about cleanliness and some outdated features, the overall consensus is one of a clean and comfortable environment. The Crown at Wells seems committed to maintaining high standards, ensuring that the majority of guests enjoy a pleasant and hygienic stay.

Staff
The Crown at Wells, Somerset, boasts a consistently praised staff, characterized by their friendliness and helpfulness. Guests have found the team to be welcoming, polite and efficient, contributing significantly to the overall positive experience at this historic hotel. The reception staff were particularly noted for their courteous and quick check-ins with many reviewers highlighting their welcoming demeanor.

Several guests mentioned that the staff went above and beyond to make their stay enjoyable, being described as accommodating, hospitable and incredibly friendly. The service provided by the restaurant staff was especially commended for its exceptional customer care. Visitors appreciated the staff's attentiveness, cheerful disposition and professional attitude.

The team’s helpfulness extended to providing local area knowledge, assisting with guest needs and even managing late check-outs when necessary. Pet owners felt particularly valued, as the staff showed a clear affection for animals, ensuring the comfort of both human and furry guests.

In summary, the repeated use of terms like accommodating, attentive and friendly in reviews highlights the exceptional quality of service provided by the staff at The Crown at Wells. Despite a few isolated negative remarks, the overwhelming consensus portrays a team dedicated to creating a warm and memorable stay for their guests.

Wi-Fi
Guests at The Crown at Wells, Somerset, have shared mixed experiences regarding the hotel's WiFi service. Many appreciated the provision of free WiFi and noted that the connection was decent and good in some areas, especially within certain rooms. Some guests highlighted that the WiFi was excellent and very good in their rooms, allowing for a satisfactory online experience.

However, there were other areas where the WiFi service struggled. Several guests reported no WiFi availability in their rooms with some describing it as weak, intermittent or completely useless. There were instances where the WiFi signal was lost in the room and the internet access was described as clunky and slow. Despite some positive mentions, the overall reliability of WiFi at The Crown at Wells appears to be inconsistent, varying significantly depending on the location within the hotel.

Parking
The parking situation at The Crown at Wells, Somerset, appears to be a mixed bag according to guest reviews. While visitors appreciate the availability of on-site parking and find it convenient and free, space is often tight and limited. The parking lot itself is small, leading to crowded conditions, especially on market days or when larger cars are involved. Many note that parking can be tricky or difficult to access with some guests having to park off-site. However, there are also positive mentions of good parking facilities and the bonus of having parking right in the heart of town. Overall, parking is manageable, but the limited space requires a bit of patience and perhaps some luck.

Nightlife
The Crown at Wells in Somerset offers a vibrant nightlife experience, particularly noted for its lively bar and excellent atmosphere. Guests frequently highlight the delicious and consistent quality of the bar food with numerous mentions of good and even great beer. The bar is described as popular and nice, drawing in both locals and visitors alike.

However, visitors should be aware that some noise can be expected. There are occasional disturbances from late-night revelers, external chatter and neighboring music. Additionally, seasonal events such as Christmas evenings or market setups can add to the noise level. Despite these minor inconveniences, the bustling bar scene remains a standout feature for those seeking a social and enjoyable evening at The Crown.

Boutique-Style
Nestled in the historic charm of Wells, Somerset, The Crown at Wells stands out as a boutique hotel with an inviting and uniquely captivating atmosphere. Its setting is not just really nice but truly exceptional, presenting guests with an intimate and cozy ambiance that exudes warmth. The hotel’s character is palpable, from its medieval feel to its quirky, old elements that seamlessly blend with modern comforts.

Guests are consistently enchanted by the beautiful, historic building that houses the hotel, praising it as a wonderful, characterful property. The quirky uniqueness of the architecture and decor adds to its heaps of character, making each stay feel special and distinct.

The rooms themselves maintain this cozy allure, providing a welcoming and relaxing atmosphere perfect for unwinding. Whether enjoying lovely afternoon walks in the surrounding area or soaking in the unique view from the hotel, visitors find themselves immersed in the charm and historic richness of the locale.

Located in a top spot, The Crown at Wells not only offers the best facilities within its very old building but also provides a truly character-filled experience that stays long with its guests. Its lovely historic appeal ensures a boutique stay that is full of charm and distinctiveness, making it a go-to destination for those seeking an extraordinary getaway in Somerset.

Luxury
The Crown at Wells in Somerset offers a luxurious experience with a blend of historic charm and modern comfort. The hotel is housed in a fantastic historic building, retaining many of its original features that add luxury touches to the ambiance. Guests appreciate the character and history that permeate the property, contributing to its boutique feel.

Exceptional customer service and an excellent breakfast further enhance the experience. Rooms, some of which feature four-poster beds, add to the overall luxurious feel. While the modern, light-filled bathrooms provide contemporary comfort. However, it is noted that the hotel may not be ideal for older travelers. The unique charm and atmosphere make The Crown at Wells a memorable destination for those who appreciate a mix of boutique luxury and historical significance.

Dog Friendly
The Crown at Wells in Somerset demonstrates a strong commitment to being a dog-friendly hotel, as emphasized by numerous positive reviews. Guests frequently praised the establishment’s welcoming attitude towards dogs with many mentioning the provision of snacks, water and even sausages for breakfast. The bar and breakfast arrangements cater to pet owners ensuring their dogs are comfortable and included. The hotel's dog-friendly rooms and bar area have been appreciated for making both pets and owners feel truly welcomed. While some noted the absence of dog bowls, the overall experience for dogs appears to be positive with many dogs being fussed over and treated like royalty by the staff. However, it is worth noting that one review contradicted this general sentiment, labeling the hotel as not dog-friendly.


No, The Crown at Wells, Somerset doesn't have any pool.

No, a spa isn't available at The Crown at Wells, Somerset.

Yes, The Crown at Wells, Somerset welcomes dogs.

Yes, parking facilities are available at The Crown at Wells, Somerset.

No, The Crown at Wells, Somerset doesn't have a gym.

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