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Summary of reviewsThe U Residence Hotel in Wellington is highly regarded by guests for its prime location, exceptional accommodations, and outstanding service. Positioned in the heart of the city, the hotel offers easy access to major attractions such as the Te Papa National Museum and the vibrant waterfront, making it an ideal base for exploring Wellington. Visitors appreciate the proximity to a myriad of eateries, shops, and entertainment venues, which allows them to experience the local culture and nightlife effortlessly.
The hotel's rooms are a standout feature, noted for their spaciousness, cleanliness, and modern design. Equipped with kitchenettes and washing machines, the accommodations cater well to both short-term and extended stays, providing a homely atmosphere. Comfortable, plush beds ensure restful sleep, further enhancing the overall guest experience. The cleanliness of the hotel, maintained to a high standard by diligent housekeeping staff, adds to its appeal.
A key highlight of the U Residence Hotel is the friendly and professional staff who go above and beyond to make guests feel welcome and attended to. Their willingness to accommodate requests and provide valuable local information contributes to a warm and inviting atmosphere. The hotel also garners positive reviews for being pet-friendly, offering thoughtful amenities for furry companions, and a pet-friendly environment.
The complimentary Wi-Fi, praised for its reliability, and the convenient parking options, albeit with some costs, add to the convenience factor. While some guests mention occasional Wi-Fi connectivity issues and minor noise disturbances, these are generally seen as minor hiccups in an otherwise delightful stay.
Overall, U Residence Hotel offers a blend of comfort and convenience, making it a preferred accommodation choice in Wellington. Whether for business, leisure, or travel with pets, it delivers a memorable experience, encouraging guests to return and explore the city's vibrant offerings. Show more
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Categories
Boutique-style Aparthotel
Offers modern apartments in a central location, providing convenience for exploring the city. Combines comfort and style for a pleasant stay.
Dog Friendly Aparthotel
This centrally located hotel offers fully equipped kitchens, cooking and laundry facilities and an option of queen or king studios, one and 2-bedroom apartments all with balconies. Dog beds, water bowls and a little treat are supplied for dogs. There is a pet charge applicable based on pet size.
Aparthotel near Nightlife Spots
Situated on Wakefield Street, just one block from Courtenay Place, guests have a minimal walk to reach the diverse selection of bars, clubs, and restaurants that define the nightlife scene.
Aparthotel with Free Wi-Fi
This hotel provides guests with free Wi-Fi access. It is located in Wellington, offering convenient access to local attractions and amenities.
Small Aparthotel
U Residence Hotel is a cozy apartment hotel located in the heart of Wellington. The self-catering apartments are bright and contemporary and offer spectacular city views from their terraces.
Aparthotel Taking Steps Towards Sustainability
Aparthotel with Parking
5-Star Aparthotel
Room Types
Queen StudioThis studio features a large balcony, kitchen facilities, Smart TV with Netflix and an en suite bathroom.
Queen Studio plus Single BedThis studio features a large balcony, kitchen facilities, Smart TV with Netflix and an en suite bathroom.
King StudioThis studio features a large balcony, kitchen facilities, Smart TV with Netflix and an en suite bathroom.
One-Bedroom Apartment (2 Adults)This apartment features a separate bedroom off the main living area. It has an en suite bathroom with a double shower and laundry facilities. It also comes with full kitchen facilities, Smart TV with Netflix and a large balcony. This apartment is a wheelchair-friendly unit.
One-Bedroom Family ApartmentThis spacious apartment features a separate bedroom off the main living area. It has full kitchen facilities, Smart TV with Netflix and a large balcony.
Queen Studio with Harbour ViewThis studio features kitchen facilities, Smart TV with Netflix and an en suite bathroom. There is a large balcony with views of the harbour.
King Studio (3 Adults)This studio features a balcony, washing machine and dishwasher. It has a Smart TV with Netflix
Two-Bedroom ApartmentThis two bedroom apartment features a Smart Tv and dishwasher It has a Smart TV with Netflix
Guest Reviews
7.9
Good
Location
Nestled in the heart of Wellington, the U Residence Hotel enjoys an enviable location that past guests rave about. Its proximity to major attractions like Te Papa National Museum, the waterfront, and Courtenay Place makes it an ideal base for exploring the vibrant city. The surrounding area is teeming with eateries, bars, shops, and entertainment options, allowing guests to experience the bustling city life just by stepping outside. Even for those attending events or conferences, the hotel offers convenient access to venues like the Michael Fowler Centre and the New Convention Centre.
Despite its central setting, the hotel offers a surprisingly peaceful escape with a picturesque view and a city vibe. Guests appreciate the seamless access to amenities, with everything, including public transport options, remarkably close by. Whether visiting for leisurely sightseeing or business, the convenience of the location makes U Residence Hotel a preferred choice for visitors wanting to soak in all the cultural and culinary delights Wellington offers.
Rooms
The U Residence Hotel in Wellington impresses with its exceptional accommodations that tick all the right boxes for travelers seeking comfort and convenience during their stay. Guests consistently highlight the spaciousness and cleanliness of the rooms, which come equipped with an array of amenities, including kitchenettes and washing machines, making them well-suited for both short stays and extended visits. The comfortable and warm beds further enhance the restful experience, with some guests claiming it to be the most comfortable they've ever encountered.
The rooms are thoughtfully designed, featuring modern decor and a well-planned layout that maximizes both functionality and aesthetic appeal. The hotel’s prime location, situated conveniently near major attractions like Te Papa and the city center, adds to its appeal as an ideal base for exploring Wellington. With everything from full kitchen facilities to personalized touches, the accommodations are described as perfect for families and individuals alike, offering a quiet retreat despite its central location.
Overall, guests appreciate the seamless blend of comfort, cleanliness, and convenience, with every necessary amenity provided to ensure a pleasant stay. Whether for business or leisure, U Residence Hotel stands out as a top choice, making guests feel at home in the heart of the city.
Beds
At U Residence Hotel, guests consistently praise the comfort of the beds, describing them as exceptionally cozy and supportive. Many reviewers highlighted their memorable experiences resting on these beds, often referring to them as the most comfortable they've ever encountered. The bedding receives acclaim for its cleanliness and inviting warmth, making it a delightful complement to the well-appointed rooms and prime location of the hotel. Although one guest noted an issue with pillows requiring improvement, overall satisfaction with the plush comfort of both beds and pillows is frequently emphasized. Guests enjoy sleep-filled nights on sizable, snug beds, enhancing their stay and leaving a lasting impression of relaxation and contentment.
Cleanliness
U Residence Hotel in Wellington receives glowing reviews for its cleanliness, offering an immaculate experience to its guests. Visitors frequently describe the property and rooms as very clean, tidy, and often find them spacious and comfortable. The cleanliness extends beyond the living quarters, with spotless bathrooms and well-maintained facilities adding to the appeal. Guests appreciate the fresh and clean ambiance, with no unwanted smells or pests, and commend the thoroughness of the housekeeping staff who attend to rooms daily.
Travelers with pets find the accommodations both clean and accommodating, enhancing their stay. The hotel’s location in the heart of Wellington is an added bonus, noted for its convenience. Many reviews highlight the functional and well-equipped nature of the rooms, making them exceptionally comfortable with modern amenities like in-room washers and dryers. Visitors often remark on the property’s exceptional quality, facilitated by friendly and helpful staff, and are inclined to plan future visits due to this combination of spotless environment and great location. While there are occasional remarks about non-cleanliness related issues such as noise and wear, the overall consensus is one of satisfaction with the pristine and clean surroundings.
Staff
U Residence Hotel boasts an exceptional team known for their friendliness and professionalism, creating an inviting atmosphere for guests. Visitors consistently highlight the staff's willingness to accommodate requests, such as late checkouts and changers in reservations, demonstrating their dedication to customer satisfaction. This team goes above and beyond in providing helpful assistance, showcasing an eagerness to respond promptly to inquiries and offering practical information about parking and local attractions. Notable mentions are made of particularly standout staff members like Hiro, Sisi, Emma, and friendly cleaners like Meg, who contribute to the overall experience with efficient service and helpful guidance. Despite isolated instances of difficulty reaching staff, guests largely appreciate the welcoming reception and warmth extended by hosts such as Dwayne and Haley. With the manager setting a positive tone of friendliness and helpfulness, U Residence Hotel delivers a guest experience marked by attentive service from a team that takes pride in their roles.
Wi-Fi
At U Residence Hotel, guests generally appreciate the complimentary Wi-Fi service, describing it as good, fast, and reliable, often making it easy to remain connected during their stay. This is especially beneficial considering the hotel's convenient contactless booking system, which relies on strong connectivity. However, there are mixed reviews, with some guests mentioning issues like intermittent connectivity and the necessity of complaining before improvements were made. Despite these occasional hiccups, the Wi-Fi is often highlighted as a positive feature alongside free coffee and proximity to shops and attractions. Guests also found the Sky TV and easy after-hours check-in procedure to enhance their overall experience.
Parking
Located conveniently in the city, U Residence Hotel offers an array of parking options that cater to various needs, though it's crucial for guests to plan ahead. The hotel offers the advantage of parking situated directly across the road, which many guests find to be a significant bonus. To top it off, booking a parking space in advance during an early check-in can sometimes secure one of the few complimentary on-street spots. Meanwhile, for paid parking, guests can expect to spend around $25 to $35 per day at an open-air lot just across the road.
Although some reviews point out the absence of a secure parking facility directly at the hotel and the need to cross a main road, many guests appreciate the multiple options nearby. The hotel enhances this experience further with its great extra service, assisting guests in navigating the various parking solutions.
Perfect for those keen on exploring the city, the car parking options, while an additional expense, provide easy access into and out of city attractions. The proximity to car rentals and a supermarket ensures that, once parked, guests can easily venture on foot to meet their travel needs.
5 Star
Nestled in a prime location, the U Residence Hotel offers a delightful blend of comfort and friendly service, making it an ideal choice for visitors exploring the city. Guests frequently highlight the exceptional quality of their stay, noting that the facilities are top-notch and the staff goes the extra mile to ensure a welcoming experience. The hotel's cleanliness is described as spotless, reinforcing its reputation for maintaining high standards.
Many guests liken their stay to a "home away from home," appreciating the personal touches that make their visit special. The atmosphere is inviting and warm, contributing to a sense of comfort that many travelers seek. While some mention that the price is slightly higher compared to previous stays, the value offered by the hotel remains undeniable, with facilities that rival those of top hotels without feeling impersonal.
Overall, U Residence Hotel stands out as a great deal, offering a wonderful place to stay with a level of service that encourages guests to return. Despite some opinions that it might not fully reach five-star status, it certainly delivers a memorable and enjoyable experience, living up to many of its positive reviews.
Dog Friendly
U Residence Hotel in Wellington stands out as an exceptional choice for travelers with pets. Known for its welcoming atmosphere, the hotel offers thoughtful amenities for furry companions, ensuring a comfortable stay for both pets and their owners. Guests appreciate the provision of pet beds, food bowls, and treats, which are considered crucial touches that enhance the overall experience.
The hotel's staff consistently receives praise for their friendly demeanor and accommodating nature, going so far as to allow early check-in for guests who arrive with pets. The manager's own small friendly dog roaming the premises adds to the property's charm, creating a pet-friendly ambiance that is both warm and inviting.
Situated within walking distance of Wellington's top attractions, U Residence Hotel's central location serves as an added bonus for those traveling with pets. Guests find the clean, spacious rooms well-equipped with modern amenities, including washers, dryers, and thoughtful extras like bath bombs and a French Press.
While the hotel offers a decent-sized balcony for guests to enjoy, it's important to note the safety issue of gaps under the balcony dividers. Though this limits off-leash access for dogs, it doesn't overshadow the overall positive experience guests have when staying at U Residence Hotel. Despite the minor inconvenience of parking fees and nearby construction, the chance to stay in the heart of the city with pets makes this a highly recommended option for pet-loving travelers.
In summary, U Residence Hotel is celebrated for its thoughtful pet accommodation, ideal location, and accommodating staff – making it a favored choice for those looking to explore Wellington without leaving their four-legged companions behind.
No, U Residence Hotel doesn't have any pool.
No, a spa isn't available at U Residence Hotel.
Yes, U Residence Hotel welcomes dogs.
Yes, parking facilities are available at U Residence Hotel.