QT Wellington
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Summary of reviewsQT Wellington is highly regarded for its prime location situated in the heart of Wellington, near key cultural and business hubs such as the Te Papa Museum, Courtenay Place, Cuba Street and Oriental Bay. The hotel’s convenient position allows easy access to numerous restaurants, bars, theaters and shopping districts, enhancing its appeal as an ideal base for exploring the city. The artistic and modern design of the hotel, coupled with comfortable accommodations, has made it memorable for many visitors.
The breakfast at QT Wellington receives mixed reviews. While some guests praised the variety and quality of the offerings, particularly at the Hippopotamus Restaurant, issues with slow service, cold food and overall disorganization detracted from the experience for others. Nonetheless, the breakfast staff are often mentioned positively for their training and helpfulness.
Dining experiences at the on-site restaurants also vary. The Hippopotamus Restaurant is noted for its high-quality food, excellent service and favorable ambiance. Hot Sauce, the Asian-Fusion restaurant, receives praise for its tasty dishes and outstanding staff. However, closures and long wait times, as well as some service inconsistencies, have caused occasional disappointment among guests.
Guest rooms at QT Wellington are appreciated for their unique and artistic decor, comfortable beds and modern amenities, although room size and quality can vary. Some rooms offer stunning harbor views, contributing to a delightful stay. Cleanliness is generally good, but there have been reports of maintenance issues and inconsistent housekeeping standards.
Staff at QT Wellington are frequently described as friendly, helpful and attentive with many positive interactions noted at reception and valet services. However, inconsistencies in service and occasional reports of inefficiency hint at areas needing improvement.
The wifi service is efficient and fast for most guests, although some faced connectivity issues and a lack of information about the wifi setup. The gym, pool and spa facilities are well-received for their overall maintenance and cleanliness, but there are suggestions for equipment upgrades and more consistent availability of amenities.
Parking at the hotel, especially the valet service, is praised for its convenience and efficiency, despite some complaints about the cost. The provision of EV charging options is appreciated, though their availability may be inconsistent.
Overall, QT Wellington delivers a combination of vibrant atmosphere, excellent location and artistic elegance, making it a favored choice among travelers, particularly those who appreciate a creatively stimulating environment and central city access.
Categories
The breakfast at QT Wellington receives mixed reviews. While some guests praised the variety and quality of the offerings, particularly at the Hippopotamus Restaurant, issues with slow service, cold food and overall disorganization detracted from the experience for others. Nonetheless, the breakfast staff are often mentioned positively for their training and helpfulness.
Dining experiences at the on-site restaurants also vary. The Hippopotamus Restaurant is noted for its high-quality food, excellent service and favorable ambiance. Hot Sauce, the Asian-Fusion restaurant, receives praise for its tasty dishes and outstanding staff. However, closures and long wait times, as well as some service inconsistencies, have caused occasional disappointment among guests.
Guest rooms at QT Wellington are appreciated for their unique and artistic decor, comfortable beds and modern amenities, although room size and quality can vary. Some rooms offer stunning harbor views, contributing to a delightful stay. Cleanliness is generally good, but there have been reports of maintenance issues and inconsistent housekeeping standards.
Staff at QT Wellington are frequently described as friendly, helpful and attentive with many positive interactions noted at reception and valet services. However, inconsistencies in service and occasional reports of inefficiency hint at areas needing improvement.
The wifi service is efficient and fast for most guests, although some faced connectivity issues and a lack of information about the wifi setup. The gym, pool and spa facilities are well-received for their overall maintenance and cleanliness, but there are suggestions for equipment upgrades and more consistent availability of amenities.
Parking at the hotel, especially the valet service, is praised for its convenience and efficiency, despite some complaints about the cost. The provision of EV charging options is appreciated, though their availability may be inconsistent.
Overall, QT Wellington delivers a combination of vibrant atmosphere, excellent location and artistic elegance, making it a favored choice among travelers, particularly those who appreciate a creatively stimulating environment and central city access.
Boutique-style Hotel
Located in Wellington, this hotel boasts a bold and artistic design that reflects the city's creative spirit. Known for its vibrant accommodations, exceptional service, and waterfront location. Features include multiple restaurants and bars, a spa, and a fitness center.
Hotel Taking Steps Towards Sustainability
QT Wellington actively encourages guests to reduce their environmental impact by offering a $10 food and beverage credit for skipping daily housekeeping, which conserves approximately 50 liters of water and 0.65 KW of electricity per skip. The hotel implements a full recycling program, uses room sensors to manage air conditioning, features LED lighting, low-flow taps, dual-flush toilets, and eco-friendly laundry equipment.
Hotel for Honeymoon
QT Wellington provides a unique and artistic experience with luxurious rooms, a spa, and multiple dining options. The hotel's quirky design and central location near Te Papa museum make it an ideal choice for couples seeking a memorable and culturally rich honeymoon.
Romantic Hotel
QT Wellington offers a fusion of luxurious art and technology, creating an indulgent atmosphere. It features unique design elements and is located near the Te Papa Museum, making it ideal for a romantic and cultural getaway.
Hotel near Nightlife Spots
QT Wellington is a stylish and creative hotel in the on-trend Te Aro district, across from Wellington Harbour. It features a lobby cocktail lounge, an indoor swimming pool, and the Hippopotamus Restaurant and Cocktail Bar. It is a short walk from Cuba Street's quirky cafes and buzzy bars, and close to Courtenay Place.
Hotel with Swimming Pool
This hotel stands out with its unique design and vibrant atmosphere, complemented by a swimming pool. It provides a stylish and comfortable stay, appealing to guests looking for a modern experience.
Heated Pool Indoor Pool
Hotel with Free Wi-Fi
QT Wellington stands out with its stylish design and modern amenities, including free and fast Wi-Fi. The hotel is located centrally, making it ideal for guests who need to stay connected for work or leisure. Its focus on providing a seamless online experience makes it a top choice.
Business Hotel
This hotel offers meeting spaces designed to inspire and accelerate productivity, surrounded by urban and harbor views. It is an eccentric hotel venue in the heart of Wellington.
Hotel with Parking
QT Wellington offers private parking on site, including valet parking, electric vehicle charging stations, and accessible parking. Parking is subject to availability.
EV charging stations
Accessible Hotel
QT Wellington has dedicated accessible rooms with specially-adapted bathrooms and is wheelchair accessible throughout its grounds. It provides wheelchair-accessible parking on-site, and all rooms are accessible via lifts. The hotel also features an indoor heated swimming pool and a hot tub.
Hotel with Gym
The hotel includes a fitness center, giving guests a convenient option for exercise.
Hotel with EV Charging Stations
QT Wellington offers EV charging points, free for Valet Parking guests. The hotel provides valet parking services and has dedicated EV charging points.
5-Star Hotel
This hotel offers a fusion of luxurious art, technology, and indulgence. It has glamorous arty interiors, two eateries, and a bustling bar, emphasizing cool, quirky design and curated artworks.
Hotel with Indoor Pool
This hotel boasts an indoor heated swimming pool and spa, distinguished by iridescent blue tiles and a glass ceiling that allows natural light. The pool is integrated into a luxurious wellness area that also includes a sauna and fitness centre, providing extensive facilities and long operating hours from 6 am to 11 pm.
Hotel with Heated Pool
QT Wellington offers an indoor heated swimming pool, spa pool, sauna, and fitness center. The heated indoor spa pool is noted for its iridescent blue tiles and a glass ceiling that allows natural light. The pool is accessible from 6 am to 11 pm.
Guest Reviews
Nestled in the vibrant heart of Wellington, QT Wellington boasts a prime location that has guests raving about its convenience and accessibility. Positioned directly across from the renowned Te Papa Museum, the hotel is not only a stone’s throw from the cultural hub but also offers breathtaking harbor views. Guests appreciate the easy walking distance to a plethora of restaurants, bars, theaters and shopping districts, making it an ideal base for exploring the city.
With a central location, visitors can effortlessly stroll to key spots in the CBD within 15 to 20 minutes, taking in the city's rich art scene and lively waterfront along the way. The hotel's proximity to popular destinations such as Courtenay Place, Cuba Street and Oriental Bay further enhances its appeal, drawing praise for being close to both leisure and business amenities.
QT Wellington’s combination of modern design, comfortable accommodations and unique artistic decor complements its outstanding locale. This blend of aesthetics and practicality ensures a memorable stay for those keen on immersing themselves in all that Wellington has to offer. Whether attending a conference or leisurely exploring the city, guests consistently highlight the unbeatable location and the vibrant, welcoming atmosphere of this distinctive hotel.
QT Wellington's breakfast offerings have garnered mixed feedback from guests. The positives include numerous mentions of great, superb and delicious breakfasts, often praised for their variety and quality, particularly at the Hippopotamus Restaurant, which offers excellent views. Guests frequently highlight the wonderful and well-trained breakfast staff and the convenience of breakfast being included in the room price is a notable perk. The buffet, while sometimes described as limited or not meeting expectations, still receives commendations for good selections and being a convenient onsite option.
On the downside, several guests reported poor service experiences, citing slow service times, difficulties at the breakfast desk and wait times that stretched over an hour. There are repeated complaints about the quality of certain items, including comments on bad coffee, cold plates and cold food. Additionally, the breakfast was described by some as overpriced, average and even dreadful at times. Confusion over breakfast times and lack of information also contributed to a sense of disorganization for some visitors.
Overall, while QT Wellington offers a potentially delightful breakfast experience, consistency and service efficiency appear to be areas needing attention to ensure all guests leave satisfied.
The guest reviews for dinner at QT Wellington reveal a mix of experiences with both praise and critique. Many guests were impressed by the quality of food at the on-site Hippopotamus restaurant, describing it as a highlight with standout dishes, excellent service and a memorable six-course dinner featuring matching wines. The atmosphere and the view from the restaurant were also positively noted by a number of diners, who found the setting beautiful and the ambiance fabulous.
Meanwhile, Hot Sauce, the Asian-Fusion restaurant, received favorable comments for its tasty food and outstanding staff, contributing to overall pleasant dining experiences. Room service food garnered acclaim for being hot, delicious and well-prepared.
However, a recurring issue was the closure of the hotel's restaurants for dinner on multiple occasions, causing disappointment for guests who were looking forward to dining in. Some visitors experienced long waits for their meals, both in the bar and through room service and faced challenges in booking tables due to high demand. Several reviews indicated that the service in the Hippopotamus bar could be significantly improved with specific mentions of incorrect orders and subpar service delivery.
Despite the occasional lapses in service and availability, the quality of food remained a strong point for many with dishes that were frequently described as lovely, yummy and mind-blowing. The overall consensus is that while the food at QT Wellington has the potential to be exceptional, better consistency in service and availability would enhance the dining experience considerably.
QT Wellington offers a unique and artistic experience in the heart of Wellington, featuring beautifully decorated rooms that showcase interesting and quirky art throughout the hotel. The rooms vary in size and quality with some being spacious, comfortable and well-appointed, while others feel dated or in need of maintenance and updating. It's worth noting that the room sizes can be inconsistent with some guests finding them generous and others too small or lacking sufficient light.
Despite these variances, many guests appreciate the clean and modern feel of the accommodations, enjoying features such as comfortable beds, modern appliances and luxurious touches like rain showers and Dyson hairdryers. The views from the rooms can be quite lovely with some offering picturesque sights of the harbor or city, though not all rooms come with a desirable view.
QT Wellington's central location is a major bonus, making it convenient for guests to explore local attractions like Te Papa Museum and nearby bars and restaurants. The hotel's amenities, including a pool, spa, gym and excellent room service, further enhance the guest experience. However, the dark corridors and lack of soundproofing in some rooms can be a downside.
Overall, while the QT Wellington is praised for its stylish decor and comfortable beds, potential visitors should be aware that room quality and size can vary. It remains a popular choice for those looking to immerse themselves in a vibrant and artistic atmosphere while staying in central Wellington.
The beds at QT Wellington garnered a lot of praise from guests for their comfort. Many described the beds as very comfortable with phrases like "super comfortable bed" and "beds were like clouds" frequently mentioned. Guests shared that they had some of the best sleep ever, noting that the beds were "extremely comfortable," "super cozy and comfy," and even the "most comfortable bed EVER."
However, not all feedback was positive. Some guests found the beds too soft, lacking support and described issues such as sagging mattresses, large dips and even noticeable springs. A few reviews noted that the softness was problematic, especially for those with back problems, describing the beds as having "huge soft spots" that felt like the "mattress was broken or needed replacing."
Despite these concerns, the general consensus highlighted the beds as a standout feature of the stay for many, contributing to a good night's sleep and an overall positive experience. Nevertheless, a few guests did call for bed replacements or upgrades due to the issues they encountered.
'QT Wellington' offers a mix of experiences regarding cleanliness, as highlighted by guest reviews. Some visitors noted that their rooms were very clean, tidy, beautifully presented and inviting with clean bathrooms and comfortable furnishings contributing to an overall pleasant stay. The gym area also received positive remarks for its cleanliness.
However, the reviews indicate several areas where the hotel could improve. Many guests pointed out issues with dust, cobwebs and general grime, especially in the bathrooms and corners of the hallways. Problems such as cracked sinks, mould, dirty tiles and outdated bathroom fixtures were frequently mentioned. Some rooms were reported to have been poorly vacuumed with visible dirt and even remnants of previous occupants' rubbish.
While the hotel decor and comfort received praise, the inconsistent housekeeping standards were a notable downside. Multiple guests reported that their rooms weren't cleaned properly with some encountering dirty towels and windows. Additionally, there were instances of housekeeping entering rooms prematurely, hinting at coordination issues.
In summary, while 'QT Wellington' has received commendations for its clean and comfortable rooms, multiple reviews suggest that consistent and thorough housekeeping remains an area needing attention.
The feedback on the staff at QT Wellington paints a multifaceted picture. On the positive side, staff members are often described as friendly, helpful and attentive. Many guests highlighted the professional and courteous demeanor of the personnel, particularly at reception and valet parking. Specific instances of staff going above and beyond, such as organizing special touches for guest celebrations, were appreciated, adding to the hotel's reputation for customer service. The concierge also received praise for being welcoming and accommodating.
However, some reviews indicate inconsistencies with reports of staff being unwelcoming, inefficient or even rude at times. Issues like understaffing, especially at the bar and concierge, seem to contribute to these negative experiences. Despite these challenges, the majority of guests had positive interactions, suggesting that the staff's friendliness and professionalism are key strengths of the hotel. The mixed reviews indicate that while many guests were pleased with the service, there is room for improvement in consistency and training to ensure all guests have a uniformly excellent experience.
The wifi experience at QT Wellington has received mixed feedback from guests. Many have praised the hotel's efficient and super-fast wifi service. However, some guests faced challenges, including difficulties accessing the wifi, poor connectivity in rooms and the need to ask reception for the wifi code. Several reviews also pointed out that there was no information provided in the room about the wifi or other hotel amenities. Additionally, guests noted the absence of USB ports in the rooms for charging devices. Overall, while the wifi service has its highlights, there are areas that could benefit from improvement to enhance the guest experience.
QT Wellington offers a variety of fitness amenities that cater to its guests' wellness needs. The hotel boasts a well-maintained indoor pool, hot tub and sauna, providing a comprehensive fitness and relaxation experience. Many guests found the gym to be clean and pleasant to use, appreciating its basic yet functional equipment and the overall great fitness centre facilities.
However, some guests noted that the gym equipment is outdated and in need of an upgrade. Issues like lack of water and towels in the gym and the necessity to collect the gym key from reception, detracted a bit from the convenience. Despite these minor drawbacks, the overall sentiment is positive with the combination of the gym, pool and spa facilities making QT Wellington a compelling option for fitness-minded travelers.
QT Wellington offers a variety of amenities, including an indoor pool that guests generally find enjoyable and a great addition to their stay. Many appreciated the heated lap pool and the relaxing spa pool, which is often nice and hot. The sauna facilities have also received positive feedback. However, there are frequent mentions of maintenance issues. Some guests encountered closures of the pool and spa facilities, which they found disappointing, especially since these were a main attraction for their visit.
When open, the pool area is often empty, providing a peaceful experience. Kids and adults alike enjoy the swimming and spa facilities, although one common issue is the temperature of the pool, noted to be cold on several occasions. Additionally, the pool area has shown signs of wear with some tiles chipped or missing and a few spa jets not working.
Guests who managed to experience the pool when it was operational found it to be a highlight of their stay, enjoying the quiet and the pleasant setup. The blend of hotel amenities, including the pool, sauna and spa, contributes to a balanced relaxing experience, despite the need for occasional upgrades and more consistent maintenance.
QT Wellington offers valet parking for $40 per night. Guests frequently laud the valet service for its professionalism and efficiency, finding it a convenient option despite the cost. Overall, the valet parking is considered a valuable feature, especially given the hotel's excellent location and amenities. Some guests noted that the parking was well-managed with cars parked close to the hotel entrance and managed by friendly staff.
However, the high parking fee was a common complaint with several guests considering it expensive or poorly communicated during booking. There were also occasional issues with wait times for retrieving car keys. For those looking for alternatives, on-street parking is possible and some guests opted to park their own vehicles.
Despite the mixed feedback on cost and occasional delays, the convenience and quality of service generally left a positive impression on visitors.
QT Wellington offers an array of amenities, including the ability to charge electric vehicles. Guests appreciate the added convenience of EV chargers in the parking area, which complements the hotel's valet parking and prime location. However, the availability of these charging stations appears inconsistent with some guests mentioning the presence of EV charging facilities, while others noted their absence. Despite this, the inclusion of electric vehicle charging as an option adds a valuable aspect for eco-conscious travelers staying at QT Wellington.
QT Wellington garners praise for its excellent service, cool vibe and fantastic art, making it a standout option in the area. Guests appreciate the hotel's great location and commend the fascinating variety of art that adorns the property. The rooms and bathrooms are frequently noted as being clean and tidy, meeting the expectations for a four-star rating.
However, some visitors highlight inconsistencies in the hotel's offerings. While some days the breakfast is seen as excellent, other days it falls short of expectations. Similarly, the cost of parking appears inconsistent, changing from day to day. Despite these fluctuations, the hotel's amenities and overall decor are generally well-regarded.
The temperature in the spa and pool could be higher, according to some reviews. Overall, QT Wellington holds the characteristics of a four-star hotel with its decent amenities and positive recognition from guests, though there is room for greater consistency to solidify its four-star status further.
QT Wellington attracts business travelers with its excellent location and well-regarded service quality. The hotel is frequently chosen for conferences and team events, which are organized to perfection. Guests appreciate the convenient valet parking and overall accessibility. The WiFi quality is noted as good, a crucial aspect for business travelers.
While the building shows some signs of aging and a few rooms are reported to be on the smaller side, the facilities necessary for business travel, such as conference services, have been praised. The amenities provided are generally considered to cater well to business needs, although a couple of reviews indicated the lack of some business-valued amenities. Overall, QT Wellington remains a favored spot for business purposes due to its great location and effective business services.
QT Wellington is appreciated by guests for its accessibility features, making it a suitable choice for travelers with disabilities. The hotel includes accessible parking and paths, facilitating ease of movement. Its location is also noted as being advantageous for disabled guests, offering proximity to needed amenities. Reviews mention that the hotel has made improvements in its disabled access, although a significant step down when exiting could pose a challenge for those with limited mobility. Overall, QT Wellington provides a comfortable and accessible experience for its guests.
Guests consistently highlighted the heated pool at QT Wellington as a notable feature of their stay. Many found the pool to be especially pleasant, often referring to it as lovely and nice, particularly on chilly days. The heated aspect of the pool provided additional comfort, enhancing the overall experience. Overall, the pool received positive feedback, contributing to the appeal of the hotel.
The indoor pool at QT Wellington receives favorable remarks from guests, who appreciate the facility as an enjoyable feature of their stay. Reviewers highlight the pool's convenience and accessibility, noting its indoor location as a positive aspect. The spa pool, in particular, garners consistent praise for its nice and hot temperature, contributing to a relaxing experience. While some mention that the indoor pool seemed less used, the overall feedback remains positive, reflecting the amenities' appeal. Additionally, the hotel boasts beautiful communal areas, enhancing the ambiance and guest enjoyment beyond the pool facilities.
QT Wellington is a remarkable destination for honeymooners, offering an array of romantic touches and thoughtful services to ensure an unforgettable stay. The hotel consistently impresses guests celebrating special occasions with personalized gestures such as complimentary champagne for newly engaged couples and attentively arranged romantic decor. Guests celebrating honeymoons can expect a charming setting ideal for romance. Additionally, personalized efforts like fruit plates and kind notes for special life events, such as pregnancy announcements, highlight the hotel's attention to detail and dedication to making each stay unique and memorable. This focus on creating a special atmosphere makes QT Wellington a popular choice for couples looking to celebrate their milestones.
QT Wellington stands out as a distinctive hotel, blending an artistic and quirky atmosphere that offers a unique and stylish stay. Guests consistently appreciate the hotel's boutique feel, brought to life by funky and beautiful artwork throughout the property, making it a visual delight. The lobby and rooms are noted for their quirky and trendy decor, contributing to an overall luxurious experience. This centrally positioned hotel not only celebrates artistry in its design but also adds personal touches, such as providing a bottle of wine for special occasions like anniversaries. The consistent praise for its art-filled environment underscores QT Wellington's strong appeal to those seeking a hotel with character and style.
QT Wellington consistently impresses with its luxurious ambiance and high standard amenities that provide an exceptional stay. The hotel carries a true 5-star quality with a feeling of absolute luxury permeating every aspect. From the exquisite lamps to the finely crafted promotional pictures, guests are enveloped in a sense of opulence. The stylish and posh debut of the hotel is mirrored in its luxurious linen and comfortable, lovely seating areas perfect for social gatherings.
The spacious rooms offer a lavish experience, enhancing the overall feeling of being on holiday. Luxury is not just a feature but a core sentiment echoed by numerous guests who found the ambiance soothing and exquisite. QT Wellington stands out as an exceptional choice for those seeking a truly high-end, luxurious experience in accommodation.
QT Wellington serves as an ideal destination for a romantic getaway. Guests frequently highlight the intimate atmosphere of the rooms, complemented by comfortable beds and scenic views. The hotel's amenities, such as bathtubs and amazing showers, enhance the experience. Good conversations with the concierge add a personalized touch to the service and the staff's willingness to accommodate requests further elevates the stay. The location, along with the pool and spa facilities, contributes to a relaxing and memorable visit. The hotel appears especially suited for honeymoon stays, offering an environment that supports a perfect night out.
Location Show Map
Location
With a central location, visitors can effortlessly stroll to key spots in the CBD within 15 to 20 minutes, taking in the city's rich art scene and lively waterfront along the way. The hotel's proximity to popular destinations such as Courtenay Place, Cuba Street and Oriental Bay further enhances its appeal, drawing praise for being close to both leisure and business amenities.
QT Wellington’s combination of modern design, comfortable accommodations and unique artistic decor complements its outstanding locale. This blend of aesthetics and practicality ensures a memorable stay for those keen on immersing themselves in all that Wellington has to offer. Whether attending a conference or leisurely exploring the city, guests consistently highlight the unbeatable location and the vibrant, welcoming atmosphere of this distinctive hotel.
Breakfast
On the downside, several guests reported poor service experiences, citing slow service times, difficulties at the breakfast desk and wait times that stretched over an hour. There are repeated complaints about the quality of certain items, including comments on bad coffee, cold plates and cold food. Additionally, the breakfast was described by some as overpriced, average and even dreadful at times. Confusion over breakfast times and lack of information also contributed to a sense of disorganization for some visitors.
Overall, while QT Wellington offers a potentially delightful breakfast experience, consistency and service efficiency appear to be areas needing attention to ensure all guests leave satisfied.
Dinner
Meanwhile, Hot Sauce, the Asian-Fusion restaurant, received favorable comments for its tasty food and outstanding staff, contributing to overall pleasant dining experiences. Room service food garnered acclaim for being hot, delicious and well-prepared.
However, a recurring issue was the closure of the hotel's restaurants for dinner on multiple occasions, causing disappointment for guests who were looking forward to dining in. Some visitors experienced long waits for their meals, both in the bar and through room service and faced challenges in booking tables due to high demand. Several reviews indicated that the service in the Hippopotamus bar could be significantly improved with specific mentions of incorrect orders and subpar service delivery.
Despite the occasional lapses in service and availability, the quality of food remained a strong point for many with dishes that were frequently described as lovely, yummy and mind-blowing. The overall consensus is that while the food at QT Wellington has the potential to be exceptional, better consistency in service and availability would enhance the dining experience considerably.
Rooms
Despite these variances, many guests appreciate the clean and modern feel of the accommodations, enjoying features such as comfortable beds, modern appliances and luxurious touches like rain showers and Dyson hairdryers. The views from the rooms can be quite lovely with some offering picturesque sights of the harbor or city, though not all rooms come with a desirable view.
QT Wellington's central location is a major bonus, making it convenient for guests to explore local attractions like Te Papa Museum and nearby bars and restaurants. The hotel's amenities, including a pool, spa, gym and excellent room service, further enhance the guest experience. However, the dark corridors and lack of soundproofing in some rooms can be a downside.
Overall, while the QT Wellington is praised for its stylish decor and comfortable beds, potential visitors should be aware that room quality and size can vary. It remains a popular choice for those looking to immerse themselves in a vibrant and artistic atmosphere while staying in central Wellington.
Beds
However, not all feedback was positive. Some guests found the beds too soft, lacking support and described issues such as sagging mattresses, large dips and even noticeable springs. A few reviews noted that the softness was problematic, especially for those with back problems, describing the beds as having "huge soft spots" that felt like the "mattress was broken or needed replacing."
Despite these concerns, the general consensus highlighted the beds as a standout feature of the stay for many, contributing to a good night's sleep and an overall positive experience. Nevertheless, a few guests did call for bed replacements or upgrades due to the issues they encountered.
Cleanliness
However, the reviews indicate several areas where the hotel could improve. Many guests pointed out issues with dust, cobwebs and general grime, especially in the bathrooms and corners of the hallways. Problems such as cracked sinks, mould, dirty tiles and outdated bathroom fixtures were frequently mentioned. Some rooms were reported to have been poorly vacuumed with visible dirt and even remnants of previous occupants' rubbish.
While the hotel decor and comfort received praise, the inconsistent housekeeping standards were a notable downside. Multiple guests reported that their rooms weren't cleaned properly with some encountering dirty towels and windows. Additionally, there were instances of housekeeping entering rooms prematurely, hinting at coordination issues.
In summary, while 'QT Wellington' has received commendations for its clean and comfortable rooms, multiple reviews suggest that consistent and thorough housekeeping remains an area needing attention.
Staff
However, some reviews indicate inconsistencies with reports of staff being unwelcoming, inefficient or even rude at times. Issues like understaffing, especially at the bar and concierge, seem to contribute to these negative experiences. Despite these challenges, the majority of guests had positive interactions, suggesting that the staff's friendliness and professionalism are key strengths of the hotel. The mixed reviews indicate that while many guests were pleased with the service, there is room for improvement in consistency and training to ensure all guests have a uniformly excellent experience.
Wi-Fi
Gym
However, some guests noted that the gym equipment is outdated and in need of an upgrade. Issues like lack of water and towels in the gym and the necessity to collect the gym key from reception, detracted a bit from the convenience. Despite these minor drawbacks, the overall sentiment is positive with the combination of the gym, pool and spa facilities making QT Wellington a compelling option for fitness-minded travelers.
Pool
When open, the pool area is often empty, providing a peaceful experience. Kids and adults alike enjoy the swimming and spa facilities, although one common issue is the temperature of the pool, noted to be cold on several occasions. Additionally, the pool area has shown signs of wear with some tiles chipped or missing and a few spa jets not working.
Guests who managed to experience the pool when it was operational found it to be a highlight of their stay, enjoying the quiet and the pleasant setup. The blend of hotel amenities, including the pool, sauna and spa, contributes to a balanced relaxing experience, despite the need for occasional upgrades and more consistent maintenance.
Parking
However, the high parking fee was a common complaint with several guests considering it expensive or poorly communicated during booking. There were also occasional issues with wait times for retrieving car keys. For those looking for alternatives, on-street parking is possible and some guests opted to park their own vehicles.
Despite the mixed feedback on cost and occasional delays, the convenience and quality of service generally left a positive impression on visitors.
EV charging stations
4 Star
However, some visitors highlight inconsistencies in the hotel's offerings. While some days the breakfast is seen as excellent, other days it falls short of expectations. Similarly, the cost of parking appears inconsistent, changing from day to day. Despite these fluctuations, the hotel's amenities and overall decor are generally well-regarded.
The temperature in the spa and pool could be higher, according to some reviews. Overall, QT Wellington holds the characteristics of a four-star hotel with its decent amenities and positive recognition from guests, though there is room for greater consistency to solidify its four-star status further.
Business
While the building shows some signs of aging and a few rooms are reported to be on the smaller side, the facilities necessary for business travel, such as conference services, have been praised. The amenities provided are generally considered to cater well to business needs, although a couple of reviews indicated the lack of some business-valued amenities. Overall, QT Wellington remains a favored spot for business purposes due to its great location and effective business services.
Accessible
Heated Pool
Indoor Pool
Honeymoon
Boutique-Style
Luxury
The spacious rooms offer a lavish experience, enhancing the overall feeling of being on holiday. Luxury is not just a feature but a core sentiment echoed by numerous guests who found the ambiance soothing and exquisite. QT Wellington stands out as an exceptional choice for those seeking a truly high-end, luxurious experience in accommodation.
Romantic
Yes, QT Wellington has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at QT Wellington.
No, QT Wellington doesn't allow dogs.
Yes, parking facilities are available at QT Wellington.
Yes, QT Wellington has a gym.
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