4-Star HotelThis 4-star hotel offers a blend of Ardennes charm and modern luxury. It features spacious rooms with luxury Auping king-size beds, anti-allergic flooring, flat-screen TVs, and free Wi-Fi. Guests can enjoy wellness facilities, a serene garden by the Ourthe river, and gourmet dining.
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Summary of reviews related to the '4 Star' categoryHotel du Commerce has received mixed feedback regarding its four-star rating with numerous guests expressing dissatisfaction with the overall service and amenities, feeling it falls short of what is typically expected from a hotel of this caliber. Despite its luxurious appearance and classy ambiance, many believe that the service and facilities provided do not meet the standards associated with a four-star rating. Complaints include a limited selection of TV channels and a lack of basic amenities, such as only having one two-in-one soap dispenser in the rooms. Additionally, the absence of air conditioning was noted as a significant downside.
On a positive note, the hotel's beautiful setting and friendly staff received praise from some guests, who felt the service level deserved the four-star designation. Guests appreciated the dining experience, finding it in line with four-star expectations. However, the recurring sentiment suggests that while the hotel has some standout features, it may not fully deliver the comprehensive experience that defines a true four-star hotel.
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