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Summary of reviewsThe Country Inn & Suites by Radisson in Minneapolis West, MN, garners positive reviews, particularly for its strategic location. Guests appreciate the easy access to major highways, including the nearby I-494 and its proximity to key Minneapolis venues and local attractions such as Lake Minnetonka and Wayzata. Additionally, the convenience of having an attached restaurant and nearby dining options enhances the overall guest experience.
Breakfast is generally well-received with guests praising the variety and freshness of the offerings, including hot items like eggs, bacon and waffles. While most enjoyed a substantial start to their day, some noted occasional delays and issues with the breakfast area's cleanliness during peak times.
Guest rooms receive mixed feedback. Many highlight the spacious and comfortable accommodations with particular praise for the comfortable beds and queen suites. However, maintenance and cleanliness issues are recurring concerns, including broken amenities, unclean linens and unpleasant odors. Despite these setbacks, the staff's professionalism and helpfulness, especially via employees like Grant and Kelly, are frequently commended, contributing significantly to a positive guest experience.
Cleanliness throughout the hotel is a notable point of contention with multiple reviews citing dirty bathrooms, outdated facilities and insufficient general cleanliness. Nonetheless, areas like the pool and hot tub are occasionally noted as clean and exceptional staff service somewhat mitigates these concerns.
Internet connectivity presents another challenge, as guests report inconsistent wifi performance and slow speeds. Likewise, the pool facilities receive varied reviews; while many appreciate the clean and enjoyable pools and hot tub, others faced closures and temperature inconsistencies.
While most guests report comfortable sleep due to the cozy beds, there are specific complaints about firmness and cleanliness, indicating a need for better maintenance and housekeeping. Finally, the hotel, described as basic but satisfactory, appears to align with its three-star status, offering decent amenities and value for its location, though improvement in interior upkeep and modernization is suggested.
Overall, Country Inn & Suites by Radisson, Minneapolis West, MN, provides a convenient and comfortable stay with standout staff service, despite areas needing attention in cleanliness, maintenance and digital connectivity.
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