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Summary of reviewsThe Wallhouse Hotel, part of the Ascend Hotel Collection, receives acclaim for its ideal location, offering guests easy access to Amish Country's attractions. The hotel's proximity to notable places like Der Dutchman restaurant and towns such as Sugarcreek and Berlin presents guests with abundant opportunities to explore local shops, dining, and entertainment. The peaceful accommodations, complete with modern amenities such as an indoor pool and hot tub, provide a balanced setting for relaxation and enjoyment.
The breakfast at the Wallhouse Hotel stands out with its impressive variety and quality, often noted as one of the best among hotel offerings. Guests enjoy the substantial selection, including Amish cinnamon rolls, biscuits and gravy, fresh fruit, and more, all served in a pleasant atmosphere complemented by attentive staff.
Rooms at the hotel are consistently praised for their spaciousness and modern elegance. Features such as kitchenettes, walk-in showers, and comfortable beds contribute to a luxurious stay, with quiet rooms offering serene views across the Amish country. The exceptional cleanliness of both rooms and common areas is frequently highlighted, leaving a lasting impression on visitors.
Guests commend the hotel staff for their warmth and professionalism, creating a welcoming atmosphere that contributes to a seamless experience. The dedication to guest satisfaction is evident across all interactions, from the front desk to the breakfast service. The indoor pool and hot tub, despite occasional mixed reviews regarding size and upkeep, are generally appreciated for their soothing quality and serene ambiance.
Families find The Wallhouse Hotel particularly accommodating, highlighting the large, clean rooms and the friendly staff who engage warmly with children. The comfortable beds are often praised for providing a restful sleep experience, contributing to the overall allure of a stay at the hotel.
Overall, The Wallhouse Hotel is celebrated for offering a strategic location, excellent service, clean and comfortable accommodations, and a welcoming environment suitable for various visitors, guaranteeing a pleasant and memorable stay. Show more
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Categories
3-Star Hotel
This modern-style hotel offers a complimentary hot breakfast buffet, an indoor heated saltwater pool, a whirlpool, and a fitness center. Its crisp, refreshing decor and upscale amenities ensure a comfortable and enjoyable experience.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
King Room - Non-SmokingThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The double room provides a seating area, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.
King Room with Balcony - Non-SmokingA seating area with a flat-screen TV, a desk, a balcony and a private bathroom are offered in this spacious double room. The unit has 1 bed.
Queen Room with Two Queen Beds - Non-SmokingProviding free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The family room features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit offers 2 beds.
Queen Room with Two Queen Beds and Balcony - Non-SmokingThis air-conditioned family room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit offers 2 beds.
Queen Suite with Two Queen Beds and Sofa Bed - Non-SmokingThis air-conditioned suite includes a flat-screen TV with cable channels, a private bathroom as well as a balcony.
King Room - Accessible/Non-SmokingThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.
Queen Room with Two Queen Beds - Accessible/Non-Smoking Featuring free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. This wheelchair accessible quadruple room has air conditioning, a seating area with a flat-screen TV and an adapted bath. The unit has 2 beds.
Suite with Two Queen Beds - Accessible/Non-SmokingThis air-conditioned suite is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony.
Guest Reviews
9.3
Excellent
Location
Nestled in the heart of Amish Country, The Wallhouse Hotel, Ascend Hotel Collection offers an ideal setting for travelers seeking easy access to the region's attractions. Guests frequently praise the hotel for its central position, making it the perfect base for exploring the vibrant local shops, dining options, and entertainment experiences. Located just across the highway from the popular Der Dutchman restaurant, the hotel provides convenience for food enthusiasts and those eager to delve into the area's culinary delights. The proximity to towns like Sugarcreek and Berlin enhances the allure, allowing for seamless exploration of noteworthy sites and scenic landscapes. Not only does the hotel boast a great location, but it also offers peaceful accommodations with modern amenities, including an indoor pool and hot tub, making it a well-rounded choice for a relaxed and enjoyable stay. Whether guests are visiting for shopping adventures or to immerse themselves in the tranquility of the Amish countryside, The Wallhouse Hotel provides a strategic and comfortable resting spot for every itinerary.
Breakfast
The Wallhouse Hotel offers a breakfast experience that consistently impresses guests with its quality and variety. The complimentary breakfast is a standout feature, praised for its delicious offerings, including Amish cinnamon rolls and a breakfast casserole. Guests frequently comment on the high quality and substantial selection available, with options ranging from hot foods like biscuits and gravy to fresh fruit, cereals, and more. The breakfast area is noted for being well-maintained and providing a pleasant atmosphere, complementing the friendly and efficient service from the staff. Many guests appreciate the ample choices, deeming it one of the best hotel breakfasts they've experienced. Even during challenging times, the breakfast service is commended for adapting well, offering prepackaged items where necessary. This attention to detail and variety ensures visitors start their day on a positive note at the Wallhouse Hotel.
Rooms
The rooms at The Wallhouse Hotel, part of the Ascend Hotel Collection, draw consistent praise from guests for their cleanliness and spaciousness. Many reviews highlight the large, open feel of the rooms, which comfortably accommodate families, thanks to thoughtful layout and modern amenities. Features such as kitchenettes and walk-in showers add convenience and a touch of luxury, while amenities like comfortable beds and seating areas ensure a relaxing stay. The decor impresses with its modern elegance, contributing to the overall ambiance of a clean and beautifully maintained space. Quiet rooms and serene views, particularly from balconies overlooking Amish country, enhance the experience further. Housekeeping is noted to be attentive, ensuring the rooms look impeccable upon arrival. Overall, the hotel offers an upscale, comfortable environment that makes guests feel at ease.
Beds
The Wallhouse Hotel, Ascend Hotel Collection, seems to have won the hearts of many guests with its notably comfortable beds. A majority of the reviews highlight the beds as a standout feature, often described as feeling like "laying on a cloud" and "super comfortable," with one guest even praising the Tempurpedic mattresses. The mattresses and pillows seem to provide a restful sleep experience, so much so that they are considered better than most hotel accommodations. While there were a few mentions of less favorable experiences regarding bed comfort and bedding specifics, the overall consensus is that the hotel’s beds promise a good night’s rest, enhanced by clean and lovely rooms. Complementing the sleep experience, guests also fondly mention the added bonus of in-room recliners. Despite minor critiques, such as bathroom layout preferences, the primary allure of this hotel seems to be the promise of an exceptional sleep experience.
Cleanliness
The Wallhouse Hotel, part of the Ascend Hotel Collection, consistently receives high praise for its outstanding cleanliness, making it a standout choice for travelers seeking comfort and hygiene. Guests frequently highlight the immaculate condition of the rooms, which are described as spacious, modern, and adorned with beautiful decor. The hotel's pristine state extends beyond the rooms, encompassing all areas of the property, ensuring a consistently fresh and welcoming environment. Visitors appreciate the serene and peaceful atmosphere, which is complemented by attentive and friendly staff dedicated to maintaining the hotel's spotless condition. The Wallhouse Hotel boasts a range of modern amenities, including a great indoor pool, fitness center, and hot tub, all contributing to a relaxing and enjoyable stay. Its central location offers easy access to nearby attractions, making it both convenient and desirable for those exploring the area. Overall, the Wallhouse Hotel is lauded for being one of the cleanest hotels guests have experienced, leaving a lasting impression with its exceptional upkeep and inviting ambiance.
Staff
The Wallhouse Hotel, part of the Ascend Hotel Collection, is renowned for its exceptional team, consistently praised by guests for their warmth and professionalism. The staff embodies hospitality with their accommodating and friendly demeanor, making each guest feel welcomed and valued. Every encounter, from the front desk to the breakfast service, reflects a dedication to guest satisfaction, with employees often going above and beyond to ensure a seamless experience. Margaret, the front office manager, is particularly noted for her genuine and personable approach, enhancing the welcoming atmosphere of the hotel. Guests repeatedly highlight the attentiveness and kindness of the staff, creating a family-like environment where visitors feel at ease. The hotel excels in maintaining cleanliness with dedicated cleaning and maintenance staff, ensuring a comfortable stay. Overall, the Wallhouse Hotel stands out for its truly remarkable service, delivered by a team that's both friendly and professional, making it a prime choice for those seeking a warm and inviting hotel experience.
Pool
The Wallhouse Hotel, part of the Ascend Hotel Collection, offers a heated indoor pool and hot tub that many guests have found to be a delightful part of their stay. The warm, relaxing waters of both the pool and hot tub are frequently highlighted as enjoyable, with some guests especially appreciating the availability of late hours and adult-only evening time, providing an opportunity for a more serene experience. Children, too, seem to delight in the inviting pool environment, making it a family-friendly feature.
Despite the generally positive reception, there are mentions of cleanliness issues, with a few guests observing that the pool appeared dirty or cloudy at times, and that a strong bleach smell sometimes lingered in the area, possibly as a compensatory measure. Additionally, the pool is noted to be on the smaller side, leading to an occasional buildup of traffic, especially with enthusiastic younger swimmers present.
Overall, while the size and upkeep of the pool draw mixed reviews, the soothing warmth and ambience of the pool and hot tub area, complemented by a beautiful adjoining outdoor space, provide guests with a mostly pleasant experience.
Family
The Wallhouse Hotel, part of the Ascend Hotel Collection, has garnered positive reviews from families, particularly for its welcoming atmosphere and accommodating facilities. Families find the large, comfortable, and clean rooms an ideal space for relaxation, capable of easily hosting adults and children alike. The breakfast is well-received, with even picky eaters like a 9-year-old finding satisfaction in the morning offerings. The hotel benefits from a convenient location, providing easy access to the attractions of Amish country. Guests appreciate the friendly and helpful staff, who go the extra mile to ensure a pleasant stay, often engaging warmly with children by providing toys and treats. Many visitors, including those with grandchildren, express high satisfaction with their experiences, and several have made it an annual tradition to stay at The Wallhouse Hotel. This hotel is recommended for any occasion, making it a superb choice for business trips, family vacations, or couples' getaways. Guests continually praise its cleanliness, amenities, and the opportunity the hotel presents to meet new people in a welcoming environment.
Yes, The Wallhouse Hotel, Ascend Hotel Collection has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at The Wallhouse Hotel, Ascend Hotel Collection.
No, The Wallhouse Hotel, Ascend Hotel Collection doesn't allow dogs.
No, parking facilities aren't available at The Wallhouse Hotel, Ascend Hotel Collection.
Yes, The Wallhouse Hotel, Ascend Hotel Collection has a gym.