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Summary of reviewsBerlin Encore Hotel & Suites consistently garners praise for its prime location in the heart of Amish Country. Guests appreciate its proximity to main attractions, shopping areas, and the connected Amish Country Theater. Despite being near the bustling main street, the hotel maintains a tranquil atmosphere, offering stunning views of both the downtown area and countryside. The well-decorated and maintained spaces, combined with modern amenities, further enhance the comfort and appeal of the stay.
The hotel is particularly noted for its exceptional breakfast offerings, which include a variety of hearty and delicious options like pancakes, waffles, scrambled eggs, sausage, and hashbrowns. The quality and presentation of the complimentary breakfast buffet often leave guests describing it as amazing and above average. The cleanliness and spaciousness of the breakfast area, along with the attentive and friendly staff, contribute to a satisfying morning experience.
The rooms at Berlin Encore Hotel & Suites are frequently highlighted for their spaciousness and modern design. Guests enjoy large bathrooms and kitchenettes, appreciating the convenience of amenities such as fridges and microwaves. The hotel's meticulous upkeep ensures a clean, refreshing atmosphere, while the comfortable beds—praised for their ideal firmness—promise restful nights.
Cleanliness is a standout feature of the property, with guests consistently noting the immaculate condition of both private and public spaces. The staff plays a crucial role in this, receiving high praise for their friendliness, helpfulness, and professionalism. Their welcoming demeanor enhances the overall guest experience, with individuals such as James and Faith at the front desk being commended for exceptional service.
The pool area is another celebrated feature, offering a nice, clean, and heated experience that families, particularly children, enjoy. Despite some wishes for a larger space, the pool and whirlpool tub provide a relaxing environment complemented by the option to unwind on the deck.
Berlin Encore Hotel & Suites is particularly well-suited for families, offering a friendly atmosphere and amenities like the attached theater that entertain both young and old. The spacious accommodations, such as the presidential suite, comfortably host families, making it a preferred choice for family vacations.
Overall, Berlin Encore Hotel & Suites delivers a high standard of comfort, cleanliness, and hospitality, making it a standout choice for travelers exploring Amish Country. The combination of excellent amenities, a superb location, and courteous staff ensures a memorable and comfortable stay.
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