The Ambassador of Waikiki, Tapestry Collection by Hilton
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Summary of reviewsRomer Waikiki at The Ambassador, situated in the lively heart of Waikiki, offers an exceptional stay with its strategic location, allowing guests easy access to iconic attractions and public transportation links. The tranquil atmosphere provides a welcome reprieve from the bustling surroundings, further enhanced by the friendly and attentive staff dedicated to ensuring a memorable experience. Guests are consistently impressed by the spacious, beautifully designed rooms featuring modern aesthetics and offering comfort through super comfortable beds, strong water pressure in large bathrooms, and stunning views from balconies.
The hotel’s dedication to cleanliness is generally well-received, although there are occasional remarks concerning inconsistencies in housekeeping. The inviting pool area emerges as a standout feature, praised for its beautiful design and relaxed atmosphere complete with cabanas and nighttime music. The recently renovated property, under new management, boasts friendly staff who contribute positively to the overall guest experience.
Breakfast offers a mixed experience, with delightful moments when options like avocado toast meet expectations, though there is room for improvement in service and variety. While WiFi is provided as part of the resort fee, guests report varying levels of connectivity. The gym, although operational 24 hours and offering basic amenities, may not satisfy hardcore fitness enthusiasts due to some limitations.
Valet parking service is efficient, albeit accompanied by notable fees, which can be a consideration for visitors planning their stay. Overall, Romer Waikiki at The Ambassador excels in providing a comfortable and accessible base in Waikiki, known for its outstanding beds and notable hospitality, making it an appealing choice for travelers seeking relaxation and convenience amidst the energetic locale.
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The hotel’s dedication to cleanliness is generally well-received, although there are occasional remarks concerning inconsistencies in housekeeping. The inviting pool area emerges as a standout feature, praised for its beautiful design and relaxed atmosphere complete with cabanas and nighttime music. The recently renovated property, under new management, boasts friendly staff who contribute positively to the overall guest experience.
Breakfast offers a mixed experience, with delightful moments when options like avocado toast meet expectations, though there is room for improvement in service and variety. While WiFi is provided as part of the resort fee, guests report varying levels of connectivity. The gym, although operational 24 hours and offering basic amenities, may not satisfy hardcore fitness enthusiasts due to some limitations.
Valet parking service is efficient, albeit accompanied by notable fees, which can be a consideration for visitors planning their stay. Overall, Romer Waikiki at The Ambassador excels in providing a comfortable and accessible base in Waikiki, known for its outstanding beds and notable hospitality, making it an appealing choice for travelers seeking relaxation and convenience amidst the energetic locale.
Hotel near Golf Courses
Positioned near the edge of Waikiki towards Ala Moana, this hotel offers decent access to main roads for driving to golf courses.
Dog Friendly Hotel
This hotel is pet-friendly and offers a comfortable stay for guests and their pets. Its location in Waikiki provides easy access to beaches and dog-friendly areas. The hotel's amenities and pet-friendly policies make it a suitable choice for pet owners.
Romantic Hotel
Newly renovated with a modern design, this hotel offers a boutique feel and is located slightly away from the busiest strip, providing a potentially quieter base for couples.
4-Star Hotel
This hotel provides comfortable accommodations near Waikiki Beach and the International Market Place. Guests can enjoy the pool and on-site dining.
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
Accessible Hotel
Hotel with Gym
Hotel for Yoga
Hotel with Outdoor Pool
About The Ambassador of Waikiki, Tapestry Collection by Hilton
License: TA-178-053-9392-01
Guest Reviews
Location
Despite being close to the action, the hotel maintains a peaceful atmosphere, offering a quiet retreat from the buzz of Waikiki’s main strip. Guests appreciate the ease of access to everything they need, from beach visits to shopping excursions. The helpful and friendly staff complement the excellent location by providing attentive service and contributing to a welcoming environment.
The modern setup of the hotel, with spacious and clean rooms, provides a comfortable stay for visitors. Many reviews highlight the breathtaking views from the balconies, adding to the charm of the stay. The careful blend of accessibility, comfort, and tranquility makes Romer Waikiki at The Ambassador an ideal base for both relaxation and island exploration.
Breakfast
However, there are areas where the breakfast experience could improve. Guests often note that breakfast is not included in the stay, and when it is available, it tends to be expensive with small portion sizes. Some discovered that the breakfast options could be quite limited, and there's a call for more variety and better coffee choices. Additionally, there's some concern about slow service and occasional errors such as incorrect orders being charged twice.
For those seeking more robust breakfast options, many guests find it necessary to visit nearby cafes and restaurants, given the hotel's lack of a breakfast buffet or bar. Overall, Romer Waikiki offers some delightful breakfast moments that could greatly benefit from addressing a few service and value issues.
Rooms
Beds
Guests have frequently emphasized the super comfortable nature of the beds, which have been described as some of the best they have ever slept on. Whether one prefers a firm or soft mattress, the beds seem to have struck a perfect balance that appeals to a wide range of preferences. The spacious, newly renovated rooms contribute to a serene atmosphere, while amenities like ice-cold air conditioning complement the comfort of the bedding, allowing guests to unwind entirely.
Overall, Romer Waikiki at The Ambassador ensures a restful stay, thanks to its meticulously curated bedding, which routinely earns praise from satisfied visitors.
Cleanliness
Despite these positive aspects, there are recurring remarks regarding the inconsistency of the cleaning service. While some rooms were reported as extremely clean or cleaned regularly, others experienced lapses in housekeeping, with cleanliness issues such as dusty surfaces, stained furniture, and missed routine room servicing being reported. The frequency of cleaning also varies, with some rooms being attended to every two days, which wasn't satisfactory for every guest.
The hotel grounds and communal areas receive mixed reviews; while the property itself is often described as clean, some guests note less favorable impressions of corridor cleanliness. The hotel's strategic location and the friendly, cooperative staff are frequently highlighted, contributing positively to the overall guest experience. Despite some housekeeping shortcomings, the hotel's modern aesthetic and convenient location make it a notable choice for travelers seeking comfort and accessibility in Waikiki.
Staff
The front desk staff stands out for their exceptional service, with mentions of specific individuals like William and Sylvia, who leave a lasting impression through their dedication and willingness to go above and beyond. Whether it's providing useful information about tourist attractions or professionally handling booking matters, these staff members receive heartfelt appreciation from their guests.
Valet services, despite being busy, maintain high standards, and guests hold them in high regard, noting that they handle the demands with grace and efficiency. The management is also recognized as superb, bolstering the praise for their team. Overall, guests feel genuinely welcomed and cared for, with many recounting positive encounters that include friendly greetings and helpful advice throughout their stay in Waikiki.
Whether staying for a short holiday or an extended visit, guests can expect to be well looked after by the remarkable staff, who are instrumental in providing an enjoyable and memorable experience in the heart of Honolulu.
Wi-Fi
Gym
Pool
The pool setting is further enhanced by the availability of drinks and appetizers, adding an extra layer of relaxation and enjoyment for guests. The hotel recently underwent a full renovation under new management, resulting in a beautiful property with friendly, helpful staff. The pool remains clean and accessible nearly around the clock, ensuring guests can enjoy its perks at their convenience. Overall, the pool area is an enticing and treasured feature of this hotel, offering a delightful retreat amidst a bustling location.
Parking
Yes, The Ambassador of Waikiki, Tapestry Collection by Hilton has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at The Ambassador of Waikiki, Tapestry Collection by Hilton.
Yes, The Ambassador of Waikiki, Tapestry Collection by Hilton welcomes dogs.
Yes, parking facilities are available at The Ambassador of Waikiki, Tapestry Collection by Hilton.
Yes, The Ambassador of Waikiki, Tapestry Collection by Hilton has a gym.
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