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Hilton Garden Inn Waikiki Beach

Waikiki , 2330 Kuhio Avenue (Show on Map)

8.0

Very Good

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Summary of reviewsThe Hilton Garden Inn Waikiki Beach boasts an exceptional location, making it an ideal choice for exploring the vibrant Waikiki area. Guests consistently praise its proximity to numerous restaurants, shops and the beach, including the famous Waikiki Beach and the International Marketplace. The hotel's central location provides easy access to local attractions, dining and entertainment, making it suitable for families, couples and solo travelers alike. Despite some mixed reviews regarding room noise and size, many laud the clean and comfortable rooms with modern amenities such as microwaves, mini-fridges and Keurig machines.

The staff at Hilton Garden Inn Waikiki Beach receive high praise for their friendliness and professionalism, contributing positively to the guest experience across various departments, including housekeeping, valet and the pool bar. Cleanliness remains a strong point with many guests noting the well-maintained environment and diligent housekeeping services.

Dining at the hotel receives varied feedback with dinner experiences being generally positive. The onsite restaurant is highlighted for its excellent service and tasty menu, although some guests mentioned issues with food quality and restaurant hours. Breakfast, on the other hand, tends to disappoint with guests citing limited choices and confusion over inclusions and costs. The breakfast options and clarity could benefit from significant improvements.

Guests appreciate the hotel's proximity to Waikiki Beach, just a short stroll away and the helpful provisions for beachgoers, such as towels, chairs and umbrellas. The convenience of the location enhances the overall beach experience.

The pool area garners mixed reviews with some appreciating the complimentary amenities and bar, while others pointed out its small size and need for updates. The gym is modern and well-equipped but is considered small by some guests.

Valet parking, although efficient and friendly, is deemed costly with no self-parking options and some issues regarding signage and space for larger vehicles. On the upside, the availability of free WiFi is appreciated, though its performance can be inconsistent.

Overall, Hilton Garden Inn Waikiki Beach offers a comfortable and convenient stay in a prime location, well-supported by friendly staff and clean facilities, despite some areas needing improvement such as breakfast options and parking costs.
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Dog Friendly Hotel

This hotel is listed as pet-friendly. It provides comfortable accommodations for guests and their pets.

Business Hotel

The Hilton Garden Inn Waikiki Beach provides practical amenities for business travelers. It features meeting rooms, a business center, and complimentary high-speed internet access. Its central location in Waikiki offers easy access to business and leisure activities.

Hotel with Parking

This hotel offers parking. The added convenience for guests makes it easier to explore the area. The parking facilities are secure and well-maintained.

EV charging stations

Accessible Hotel

As a Hilton property, this hotel is likely to offer accessible features consistent with the brand's standards, though specific details were not available in the provided information. It is included in the list of accessible hotels in the database.

Hotel with Gym

This hotel likely has a fitness center with essential equipment. It is expected to cater to guests who want to maintain their workout routines.

Hotel with EV Charging Stations

This Hilton Garden Inn location provides electric vehicle charging stations for the convenience of its guests.

3-Star Hotel

Hilton Garden Inn Waikiki Beach provides a comfortable stay with an outdoor pool, fitness center, and on-site dining options. Its central location in Waikiki allows for easy access to beaches and shopping areas.

Hotel with Outdoor Pool

This hotel offers an outdoor pool for guests. It provides a convenient swimming facility on site.

Hotel near The Beach

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Outdoor Pool

Room Types

Room with Double Beds This quadruple room has air conditioning, cable TV and microwave. Maximum occupancy include both adults and children.

Room with Two Double Beds with City View Featuring a city view, this double room has HDTVs, a refrigerator, microwave, and Keurig coffeemaker. Maximum occupancy include both adults and children.

Double Room with Two Double Beds and Partial Ocean View This double room has HDTVs, a refrigerator, microwave, and Keurig coffeemaker. Maximum occupancy include both adults and children.

Room with Two Double Beds - Mobility Access This double room has HDTVs, a refrigerator, microwave, and Keurig coffeemaker. Maximum occupancy include both adults and children.

Suite with Two Double Beds and One Sofa Bed with Partial Ocean View This double suite features a living area and HDTVs. A refrigerator, microwave, and Keurig coffeemaker are included amenities. Maximum occupancy include both adults and children.

Room with Two Double Beds - Hearing Access with Partial Ocean View This quadruple room has visual fire alarm/door/phone alert, complimentary WiFi, and HDTVs. Maximum occupancy include both adults and children.

Room with Two Double Beds - Accessible Tub Flat-screen HD TV with high definition channels, a refrigerator, a microwave and Keurig coffee machine is featured in this room. Accessible features are provided in the bath tub. Maximum occupancy include both adults and children.

Room with Two Double Beds - Hearing Access Flat-screen HD TV with high definition channels, a refrigerator, a microwave and Keurig coffee machine is featured in this room. Hearing accessible features are offered. Maximum occupancy include both adults and children.

King Room Flat-screen HD TV with high definition channels, a refrigerator, a microwave and Keurig coffee machine is featured in this room. Maximum occupancy include both adults and children.

King Room with Sofa Bed A sofa bed is featured in this room. A flat-screen TV with high definition channels, a refrigerator, a microwave and Keurig coffee machine is featured in this room. Maximum occupancy include both adults and children.

King Room with Sofa Bed and City View City views are featured in this room. A flat-screen HD TV with high definition channels and a sofa bed are included amenities. For added convenience, the room offers a refrigerator, a microwave and Keurig coffee machine. Maximum occupancy include both adults and children.

King Room with Roll-In Shower and Sofa Bed with City View` This king room has a living area and HDTVs. A refrigerator, microwave, and Keurig coffeemaker are included amenities. Maximum occupancy include both adults and children.

King Room with Sofa Bed with Partial Ocean View Featuring an ocean view, this king room is equipped with a sofa bed and has HDTVs, a refrigerator, microwave, and Keurig coffeemaker. Maximum occupancy include both adults and children.

King Room with Sofa Bed - Hearing Access with City View Featuring a city view, this king room has a visual fire alarm/door/phone alert, complimentary WiFi, and HDTVs. Maximum occupancy include both adults and children.

King Room with City View City views are featured in this room. A flat-screen HD TV with high definition channels, a refrigerator, a microwave and Keurig coffee machine are featured in this room. Maximum occupancy include both adults and children.

King Room with Roll In Shower and City View City views are featured in this room. A flat-screen HD TV with high definition channels, a refrigerator, a microwave and Keurig coffee machine is featured in this room. Maximum occupancy include both adults and children.

King Suite with Sofa Bed and City View Featuring a city view, this king suite offers a living area with an HDTV. A refrigerator, microwave, and Keurig coffeemaker are included amenities. Maximum occupancy include both adults and children.

King Room with Partial Ocean View Featuring a partial ocean view, this king room has HDTVs, a refrigerator, microwave, and Keurig coffeemaker. Maximum occupancy include both adults and children.

King Room with Bath Tub - Mobility Access with Partial Ocean View Guest room with king bed, accessible bath tub and partial ocean view. Amenities include a mini refrigerator, microwave and Keurig coffee maker. Maximum occupancy include both adults and children.

One-Bedroom King Suite with Partial Ocean View Partial ocean views and a sofa bed are featured in this suite. A living area is offered. Flat-screen HD TV with high definition channels, a refrigerator, a microwave and Keurig coffee machine is also featured in this room. Maximum occupancy include both adults and children.

One-Bedroom Suite This spacious suite features a walk-out patio, a microwave, a refrigerator, a coffee machine, air conditioning, and cable TV. Maximum occupancy include both adults and children.

King Room with Partial Ocean View - Hearing Accessible - Non-Smoking This double room has air conditioning, microwave and flat-screen TV. Maximum occupancy include both adults and children.

King Suite - Hearing Accessible This hearing accessible suite has visual fire alarm/door/phone alert, complimentary WiFi, and HDTVs. Maximum occupancy include both adults and children.

King Room - Hearing Access with City View This double room features a flat-screen TV, air conditioning and microwave. Maximum occupancy include both adults and children.

King Room with Sofa Bed and City View - Hearing Accessible This quadruple room has air conditioning and microwave. Maximum occupancy include both adults and children.

Deluxe Suite with Two Double Beds and City View Featuring a city view, this deluxe suite offers an HDTV, a refrigerator, a microwave, and Keurig coffee machine,

King Suite - Mobility Access The suite offers air conditioning, a tea and coffee maker, a seating area, a safe deposit box, as well as a TV with cable channels.

About Hilton Garden Inn Waikiki Beach

License: W13477998-01

Guest Reviews

8.0

Very Good

Location

Hilton Garden Inn Waikiki Beach boasts an exceptional location right in the heart of Waikiki, making it an ideal choice for exploring the vibrant area. Guests consistently praise its proximity to numerous restaurants, shops and the beach, often mentioning the short walking distance to the famous Waikiki Beach and the convenience of having the International Marketplace just across the street. The hotel's central location facilitates easy access to local attractions, dining and entertainment, providing an excellent base for travelers.

Reviewers find the area safe and pleasant with plenty of amenities nearby, including convenience stores, cafés and transportation options. The ease of reaching public transportation and various bus stops directly from the hotel's doorstep adds to its appeal. The location is described as perfect for both exploring the bustling city and enjoying leisurely beach days, making it suitable for families, couples and solo travelers alike.

In addition to its prime location, the hotel offers various facilities like a swimming pool and well-appointed rooms, further enhancing the overall guest experience. Visitors appreciate the combination of convenience, comfort and access to bustling city life, making Hilton Garden Inn Waikiki Beach a popular choice for many. Whether it's the central location, the abundance of nearby dining options or the short walk to the beach, the hotel provides a highly satisfying stay in the heart of Waikiki.

Breakfast

The breakfast experience at the Hilton Garden Inn Waikiki Beach appears to be a mixed bag according to guest reviews. While some found the breakfast to be quite good and delightful with options like eggs and fresh pineapple, many others expressed disappointment in various aspects. Common complaints included the limited choice of items, the lack of a buffet and no availability of espresso. The breakfast, often described as basic or underwhelming, seemed to fall short of the expectations set by the hotel's pricing with several guests mentioning that the quality did not justify the cost.

Moreover, there was confusion regarding whether breakfast was included in the reservation with some guests discovering that it was either not included or only covered a $15 credit, which limited their choices to one menu item. A number of guests were also disappointed to find that the breakfast service was handled by an external restaurant, leading to ambiguous directions and unfriendly service on occasion.

While the breakfast was deemed reasonable by a few, the general sentiment leaned towards the need for more variety and better value for money. Despite the friendly and accommodating staff, the overall takeaway from the reviews suggests that breakfast at Hilton Garden Inn Waikiki Beach could benefit from significant improvements both in options and clarity.

Dinner

The dinner experiences at Hilton Garden Inn Waikiki Beach have generally received positive feedback from guests. The onsite restaurant has been highlighted as great with good and even excellent service from the staff. Diners have enjoyed the menu with notable mentions of tasty breakfasts and standout dishes like the risotto. The Fire Grill has been praised for its awesome dinner options. However, some guests experienced issues, including food being served cold and overcooked and the restaurant and bar closing earlier than expected. While the hotel restaurant can get crowded and lead to wait times for valet service during dinner hours, the area offers plenty of alternative dining options within walking distance. Notably, Tony Roma's received mixed reviews for its appealing aroma but issues with room service orders.

Rooms

The rooms at Hilton Garden Inn Waikiki Beach generally receive positive feedback for their cleanliness, comfort and modern amenities with many guests noting the comfortable and well-maintained nature of the rooms. The spaciousness of some rooms is appreciated, especially those with balconies and views of the ocean or city. The modern rooms are equipped with useful amenities like microwaves, mini-fridges and Keurig machines, which add to the convenience of the stay.

However, several reviews point out that the room sizes vary significantly with many guests finding the standard rooms to be on the smaller side, particularly for the price. Some rooms are described as outdated with issues like low water pressure, noisy air conditioners and musty smells. Noise from the street or neighboring rooms can also be a problem, affecting the overall comfort of the stay.

While daily housekeeping ensures the rooms are consistently clean, some guests feel the decor is a bit dated and an upgrade to the room interiors would be beneficial. The bathrooms generally receive positive feedback with spacious and impressive shower areas, although some issues like non-locking doors or water on the floor are mentioned.

Overall, the Hilton Garden Inn Waikiki Beach provides a clean and comfortable stay with modern facilities, but potential guests might want to consider the variability in room size and the occasional noise issues when planning their visit.

Beds

Guests at Hilton Garden Inn Waikiki Beach had mixed experiences regarding the beds at the hotel. Many guests appreciated the comfort of the beds, describing them as comfortable, clean and even amazing. Some noted the bedding was soft, clean and pleasant to sleep on. However, several guests mentioned that the size of the beds was an issue with many finding them smaller than expected, often described as smaller than queen size and not excessively spacious for couples.

The bed comfort was another area of contention. While some guests found the beds and pillows to be wonderfully comfortable, others had the opposite experience, labeling the mattresses as lumpy, hard or too soft. A few guests specifically pointed out uncomfortable pillows, suggesting that the hotel might benefit from refreshing them.

A concerning note was that a small number of guests reported hygiene issues such as bed bugs and stale smells in the bedding, which led to uncomfortable stays for some families. Despite these negative points, the hotel generally received praise for its clean and good-looking rooms.

In summary, while the Hilton Garden Inn Waikiki Beach offers comfortable and pleasing beds for many guests, it might need to address issues related to bed sizes, mattress uniformity and pillow quality to enhance overall guest satisfaction.

Cleanliness

Hilton Garden Inn Waikiki Beach consistently receives positive remarks for its cleanliness, making it a notable choice for travelers prioritizing hygiene and comfort. Guests frequently highlight the clean, well-maintained rooms and note that cleaning services are efficient and reliable with rooms being cleaned daily. Many reviewers mention the hotel's clean and comfortable environment, which extends to both the rooms and shared facilities.

Despite the overall positive feedback, some reviews indicated areas for improvement, such as occasional musty odors, stained mattresses and minor cleanliness issues in carpets and bathrooms. However, these concerns seem to be exceptions rather than the norm. Guests appreciate the diligent and friendly housekeeping staff, who ensure the rooms are kept spotless and comfortable throughout their stay.

Additionally, the hotel's prime location, close to the beach and various amenities, enhances its appeal with many reviews describing the combination of cleanliness and convenience as a significant advantage. Overall, the attention to cleanliness at Hilton Garden Inn Waikiki Beach reassures guests, providing a pleasant and comfortable stay in a prime Waikiki location.

Staff

Hilton Garden Inn Waikiki Beach boasts a team of remarkable staff who play a key role in ensuring a pleasant stay for their guests. Consistently described as friendly, helpful and professional, the hotel staff have earned high praise for their welcoming demeanor and efficient service. Many guests highlight the support and attentiveness from various departments, including housekeeping, valet and the pool bar, emphasizing their courteous and accommodating nature.

The housekeeping team stands out with their excellent service, ensuring clean rooms and prompt responses to requests. Valet staff also receive commendation for their helpfulness and warm greetings. The front desk staff, although receiving mixed reviews, are generally noted to be friendly and supportive, contributing positively to the overall experience.

Guests appreciate the staff's eagerness to assist and go above and beyond to resolve issues, making them feel valued and well cared for. Despite a few instances of less friendly encounters, the majority of reviews reflect a high level of satisfaction with the staff's service and commitment to enhancing guest experiences at the Hilton Garden Inn Waikiki Beach.

Wi-Fi

The WiFi experience at Hilton Garden Inn Waikiki Beach has received mixed feedback from guests. On the positive side, several reviewers appreciated the availability of free WiFi and noted instances where hotel staff were helpful in setting up the connection. Some guests described the WiFi as good and adequate for their needs.

However, a significant number of guests reported issues with the WiFi quality. Common complaints included weak signals, unreliable connections and slow speeds. Some guests were dissatisfied that the provided codes for free access only worked temporarily or that there was an additional fee for a more robust connection suitable for work. Overall, while free WiFi is offered, the performance has been inconsistent and sometimes unsatisfactory for guests requiring stable and fast internet access.

Gym

The gym at Hilton Garden Inn Waikiki Beach presents mixed impressions from guests. On the positive side, the gym is noted to be modern, up-to-date and well-equipped, which is beneficial for fitness enthusiasts. Despite this, there are mentions that the gym is relatively small and contains limited equipment. Some guests find the setup of having gym facilities spread across two rooms rather odd. Additionally, there are remarks that the gym's operating hours are not late enough to accommodate some users' schedules. Despite these drawbacks, having a gym available on-site is appreciated by guests.

Pool

The pool at Hilton Garden Inn Waikiki Beach receives mixed feedback from guests. Many appreciate the free swimming pool access, complete with complimentary towels and sunscreen. The pool area features a bar, which is a highlight for many, offering a pleasant addition for relaxation. Some guests find the pool clean, enjoyable and conveniently open until 10 pm, appreciating that it provides a great space for a swim and some leisure time.

However, several reviews highlight that the pool area is rather small, especially considering the hotel's size and could benefit from some updates. The lack of sun umbrellas and shades is noted as a drawback, as is the absence of a jacuzzi. There are also mentions of the pool being crowded at times and the water being colder than expected. Cleanliness and maintenance issues, such as dated facilities, broken glass on the pool deck and occasional leaks, were also reported by some guests.

Overall, while the pool offers some enjoyable aspects and amenities, there are notable areas for improvement that could enhance the guest experience.

Beach

Nestled in a prime spot, the Hilton Garden Inn Waikiki Beach offers an enviable proximity to the beautiful coastline, making it an appealing choice for beach lovers. Most guests highlight the hotel's convenient location, just a few minutes' stroll from the renowned Waikiki Beach. Whether a short 3-minute walk or up to a 15-minute leisurely stroll, reaching the beach is an easy and pleasant journey through the vibrant surroundings.

Several reviews emphasize the abundance of nearby stores and amenities that further enhance the convenience of the location. The hotel provides ample support for a beach day, including beach towels, chairs and umbrellas, either for free or at a discounted rental rate. This thoughtful provision ensures guests can effortlessly prepare for a relaxing day by the water.

The cleanliness and quality of the nearby beaches receive positive mentions with many guests appreciating the warm, welcoming sands and the overall pleasant experience. The accessibility of the beach is a standout feature, as it's just a block or a few blocks away, making spontaneous beach outings simple and hassle-free.

In summary, the Hilton Garden Inn Waikiki Beach stands out for its remarkable closeness to Waikiki Beach, ease of access to beach gear and a generally favorable environment for enjoying the sun and sea. This combination of convenience and thoughtful amenities makes it a strong contender for a beach-centric stay in Waikiki.

Parking

The Hilton Garden Inn Waikiki Beach offers valet parking services, which guests find efficient and friendly. While having valet parking available is convenient, it comes with a significant cost, typically ranging between $45 to $60 per night, which many guests consider expensive. Several reviews indicate that there is no self-parking option, making the mandatory valet service the only choice and this adds to the overall cost of the stay.

Guests have noted the lack of clear signage and directions to the valet parking area on Walina Street and some have found the process confusing. Additionally, there have been complaints about the limited garage space, making it difficult to park larger vehicles.

Overall, while the valet service is appreciated for its convenience, the high cost and lack of self-parking options have been a point of contention for many guests.

Family

Hilton Garden Inn Waikiki Beach is well-regarded for its family-friendly atmosphere, making it a popular choice for families looking to enjoy a comfortable stay. Many guests appreciated the family-friendly rooms, though it was noted that the rooms can be small, which might be a cost-saving design. The hotel offers great amenities for children, including a clean pool that kids enjoy, complete with a nearby bar. The breakfast is another highlight, featuring tasty options like eggs and fresh pineapple, which families found delightful.

The staff's friendliness toward children and excellent housekeeping services, especially with young children who tend to make messes, contributed positively to the experience. The location of the hotel is ideal, offering suitable sights for families to explore together. Additionally, the hotel atmosphere has been described as great for families, adding to the sense of a warm, welcoming environment.

However, there were a few mentions about the hotel not being ideal for large families due to space constraints within the rooms. Despite this, many visitors expressed eagerness to return with their families, thanks to the positive experiences they had overall.

In summary, Hilton Garden Inn Waikiki Beach provides a good, family-oriented stay with friendly staff, enjoyable amenities for children and a welcoming environment, though consideration should be given to room size for larger groups.

Nightlife

The Hilton Garden Inn Waikiki Beach is ideally situated for those looking to explore vibrant nightlife. It is located in the center of lively evening activities with various restaurants and bars nearby. Guests have mentioned the convenience of walkable nightlife and easy access to nearby bars, making it a great choice for night owls. Additionally, the hotel's position offers a nice view of the International Market Place. While the sound from the street and the interior noise from corridors and elevators can be loud, the location remains a popular choice for those wanting to immerse themselves in the energetic atmosphere of Waikiki's nightlife.

4 Star

Located in the heart of Waikiki Beach, Hilton Garden Inn Waikiki Beach is consistently acknowledged as a four-star hotel, living up to its rating with helpful valet service, clean interiors and a friendly atmosphere. This very beautiful and comfortable hotel provides an adequate stay with amenities that guests expect from a four-star property, though some reviewers note that a few four-star amenities are missing when compared to other Hilton locations. While the hotel offers a good option for those seeking four-star quality, it may not be the best value for money, as some guests found it to be extremely expensive for what is provided. Despite this, it remains a commendable choice for a comfortable stay, though not one to be confused with a five-star resort.

Business

The Hilton Garden Inn Waikiki Beach is suitable for business travelers with amenities catering to those needing fast services and a business-friendly atmosphere. The hotel is convenient for business trips, featuring easily accessible conference areas. However, guests have faced issues with billing accuracy and the reliability of the hotel's WiFi service. The WiFi often disconnects, causing some guests to resort to using personal hotspots for more stable internet access. Despite these drawbacks, the hotel's facilities generally support the needs of business travelers.

Accessible

The Hilton Garden Inn Waikiki Beach provides a generally accessible experience for guests with disabilities. The hotel is easily accessible by bus and public transport and there is an accessible front desk. Allocated accessible rooms are available and the presence of mobility scooters makes getting around navigable. A convenient feature is the on-site convenience store located on the first level. The establishment also features a handicap elevator. However, some areas, such as the mobility showers, have been reported as problematic and unsafe and there seem to be certain lapses in ADA accessibility for ramps.

Outdoor Pool

The outdoor pool at Hilton Garden Inn Waikiki Beach receives a variety of positive remarks from guests. The pool is described as large, deep and generally nice with decent sunbed facilities. Many guests appreciate the pool area, noting it as lovely and beautiful. The pool area is conveniently located on the same level as the boutique and bar, enhancing the overall guest experience. Despite some mentioning the pool as reasonable or even small, the consensus highlights good facilities and a well-maintained sunbed area. Additionally, the hotel's great location, super close to the beach and the International Market Place, adds to the overall appeal.

Yes, Hilton Garden Inn Waikiki Beach has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Hilton Garden Inn Waikiki Beach.

Yes, Hilton Garden Inn Waikiki Beach welcomes dogs.

Yes, parking facilities are available at Hilton Garden Inn Waikiki Beach.

Yes, Hilton Garden Inn Waikiki Beach has a gym.

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