5-Star HotelThe Grandior Hotel Prague offers modern and spacious accommodations. It is located in the city center. It is known for its excellent service and amenities.
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Summary of reviews related to the '5 Star' categoryGrandior Hotel Prague receives mixed reviews regarding its five-star rating with several guests noting that it doesn't quite meet the expected standards of a five-star establishment. While the structure is beautiful and clean and the hotel's ambiance and presentation have been praised for giving a grand feel, many feel it aligns more closely with a four-star rather than a five-star hotel.
Guests appreciated the food quality, describing it as being on par with other five-star hotels and the dining options were also highly regarded. The hotel staff and room service often received five-star ratings for their service, despite occasional complaints about rudeness and slow service at the reception. The hotel's amenities, such as the spacious breakfast room, were noted, but some found the breakfast offerings to be subpar for a five-star hotel.
Facilities such as the garage were mentioned positively, but there were remarks about the hotel looking a bit rundown and a need for renovation to meet the high standards usually associated with top-tier hotels. Additionally, guests pointed out that essentials, like daily bottled water and fresh towels, were often lacking, detracting from the five-star experience.
Overall, while the hotel offers good value for its price and is conveniently located, it seems to fall short in delivering a full five-star experience. Many guests recommend it as a top-class hotel in Prague, sharing that it is their favorite and that they would stay again, but they advise future visitors to adjust expectations regarding the five-star claim.
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