Urban Creme

Prague 50.09022600, 14.43665200 , Na Poříčí 48 (Show on Map)
8.5
Very Good


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Summary of reviewsUrban Creme, located in Prague, is highly praised for its exceptional and strategic location, making it a top choice for travelers eager to explore the city. Its proximity to key attractions like the Old Town Square, public transportation options, supermarkets and various dining spots provides both convenience and tranquility, allowing for effortless sightseeing and day trips.

The breakfast experience at Urban Creme is generally well-regarded with guests appreciating the quality, variety and freshness of the food, despite some repetitiveness and occasional shortcomings in options. The New York-style breakfast setup and adjoining up-market Italian restaurant add to the overall dining convenience. The food quality and abundance of choices, both within and near the hotel, are often highlighted.

The rooms at Urban Creme receive consistent praise for their cleanliness, modern decor and comfortable amenities. Guests appreciate the stylish design, peaceful soundproofing and thoughtful layout, although some rooms are noted to be on the smaller side. The superior rooms offer a more luxurious experience with ample storage and modern conveniences like large TVs, kettles and coffee machines.

Cleanliness remains a standout feature at Urban Creme with numerous reviews commending the spotless condition of both common areas and private rooms. The impeccable housekeeping staff ensures that spaces are always fresh and inviting. Guests also highlight the modern aesthetic and relaxing ambiance of the hotel.

The staff at Urban Creme consistently receive positive feedback for their friendliness, professionalism and efficiency. Guests appreciate the staff's welcoming demeanor, smooth handling of check-ins and check-outs and the ability to accommodate requests and inquiries effectively. Specific mentions of standout staff members underscore the personalized efforts that contribute to a positive guest experience.

Urban Creme excels in providing a high-quality WiFi experience, noted for its speed, stability and reliability. This comprehensive internet access is a valuable feature for both business and leisure travelers. The modern amenities, including huge smart TVs, add to the overall convenience and comfort of the stay.

However, the gym facilities receive mixed feedback with the consensus being that the space is quite small and the equipment limited. While the available machines are of good quality, the lack of a more comprehensive setup does not meet the expectations of guests seeking a versatile fitness experience.

Parking options at Urban Creme are convenient and secure, though the high cost draws some criticism. Despite the steep prices, the peace of mind provided by the secure, onsite parking is often deemed worth the expense by many guests.

Overall, Urban Creme is commended for its comfortable beds, cleanliness, modern amenities, excellent WiFi, strategic location and friendly staff, making it a strong choice for travelers seeking a stylish and convenient stay in Prague. While some areas like gym facilities and parking costs could see improvements, the hotel's strengths make it a highly recommended option for visitors.
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Luxury Hotel

Hotel Taking Steps Towards Sustainability

Business Hotel

Hotel with Parking

Hotel with Gym

5-Star Hotel

Room Types
Superior Double Room Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The double room provides air conditioning, a minibar, a tea and coffee maker, a wardrobe, as well as a flat-screen TV with satellite channels.

Deluxe Room This double room features a Nespresso coffee maker, electric kettle and bathrobe.

Superior Triple Room Featuring free toiletries and bathrobes, this triple room includes a private bathroom with a bath, a shower and a hairdryer. This triple room is air-conditioned and has a flat-screen TV with satellite channels, a minibar, a tea and coffee maker and a wardrobe.

Deluxe Triple Room Featuring free toiletries and bathrobes, this triple room includes a private bathroom with a shower, a hairdryer and slippers. The triple room has carpeted floors, a seating area with a flat-screen TV with satellite channels, air conditioning, a minibar, as well as a tea and coffee maker. The unit has 2 beds.

Deluxe Quadruple Room Providing free toiletries and bathrobes, this quadruple room includes a private bathroom with a shower, a hairdryer and slippers. The quadruple room features carpeted floors, a seating area with a flat-screen TV with satellite channels, air conditioning, a minibar, as well as a tea and coffee maker. The unit offers 2 beds.

Guest Reviews
8.5
Very Good
Location
Urban Creme in Prague has garnered consistent praise for its exceptional location, making it a favored choice for travelers keen on exploring the city. The hotel sits conveniently close to various public transportation options, including metro, tram and bus stops, providing easy access to all corners of Prague. Guests have highlighted the proximity to key attractions such as the Old Town Square, which is just a short walk away, making sightseeing effortless.

Many reviewers have appreciated being able to reach the historic center within a 10-15 minute walk, allowing them to enjoy the city's sights, shops and restaurants without the constant hustle of downtown right on their doorstep. The hotel's location also offers the convenience of nearby supermarkets and numerous dining options, ranging from cafes to fine dining.

The central yet somewhat secluded positioning of Urban Creme strikes a balance between accessibility and tranquility with the added benefit of being close to major transportation hubs such as the Florenc bus and train stations. This strategic location has been described as perfect for both city excursions and day trips.

Overall, the guests' feedback accentuates Urban Creme's strategic placement, making it an ideal base for both leisurely strolls and extensive explorations of Prague. The combination of a prime location, modern amenities and excellent public transport connectivity ensures a comfortable and convenient stay for visitors.

Breakfast
Urban Creme in Prague offers a breakfast experience that generally receives praise for its quality and variety, albeit with some repetitive elements and occasional shortcomings. Guests frequently highlight the breakfast's freshness, taste and plentiful options, creating a cozy and enjoyable dining atmosphere. The morning meals feature a mix of sweet and savory dishes with constant replenishments ensuring that items remain available throughout the breakfast hours.

The hotel's breakfast buffet is often described as rich and comprehensive, boasting fresh pastries, salami, cheese and vegetables. Guests appreciate the overall selection, despite some criticisms of the lack of certain items like olives, fresh juice or fruit salad. Additionally, the single coffee machine can lead to inconvenient wait times, a recurring point of feedback.

On the downside, some guests perceive the breakfast as basic or below their expectations for a five-star hotel. Particular areas for improvement include a greater variety of dishes, more vegetable options and better accommodation for vegan diets. The price of breakfast is occasionally seen as high, especially when considering the limited variety.

While the breakfast setting and staff receive positive remarks, the room temperature and occasional unfriendliness of the breakfast waiter are noted areas needing improvement. Overall, the breakfast at Urban Creme is well-regarded for its quality and fulfilling options, making it a strong start to the day for many visitors, even though there remains room for enhancements in variety and service.

Dinner
Urban Creme boasts a commendable dining experience that has garnered positive feedback from its guests, especially for breakfast. The hotel features a New York-style breakfast setup and provides a variety of options, ensuring a delicious start to the day. An adjoining up-market Italian restaurant offers a refined dining experience, adding to the convenience and variety available to hotel guests.

The property's prime location enhances its appeal with several bars, cafes, including a Starbucks and other dining establishments easily accessible on the same street. Guests appreciate the nearby grocery stores and pharmacy, contributing to the overall convenience. Overall, the dining experience at Urban Creme is well-regarded with guests noting the good food and the abundance of choices both within and adjacent to the hotel.

Rooms
Nestled in the heart of Prague, Urban Creme offers a range of beautifully decorated rooms that consistently receive praise for their cleanliness and modern amenities. Many guests have highlighted the rooms' stylish design, which often matches the website photos and the comfortable beds that promise a restful stay. Despite some rooms being on the smaller side, the sophisticated decor and thoughtful layout make up for the compactness.

The rooms come well-equipped with ample storage space, large TVs and necessary amenities like kettles and coffee machines. The spaciousness of superior rooms and those with balconies provide a more luxurious experience. Soundproofing ensures a peaceful retreat, even in the bustling city center.

While some guests noted minor inconveniences like early morning cleaning, fluctuating room temperatures and occasional noise from the courtyard, these issues were overshadowed by the overall positive experience. Additionally, the hotel provides fresh towels consistently and maintains a high standard of hygiene, which is frequently appreciated by visitors.

Overall, Urban Creme delivers on comfort and aesthetics, making it an excellent choice for travelers seeking a modern yet cozy stay in Prague.

Beds
Urban Creme has received overwhelmingly positive feedback regarding the comfort of its beds from numerous guests. Words like "comfortable," "comfy," "cozy," and "plush" frequently appear in the reviews, highlighting the overall high satisfaction with the bedding quality. Guests repeatedly emphasized the comfort and quality of the hotel’s mattresses and pillows, describing them as “super comfortable” and “extremely comfy.”

Despite some occasional mentions of beds being too hard or too soft for certain preferences, the consensus portrays the beds as a standout feature of the hotel. Many visitors appreciated the spaciousness of the rooms and the large, well-maintained beds, regularly noting that the rooms were adequately sized to comfortably accommodate multiple guests.

In addition to the beds, positive remarks were also made about other aspects of the hotel, such as the high-quality air conditioning, cleanliness and soundproof windows that effectively blocked out traffic noise. Guests also praised the hotel’s professional and friendly staff, the availability of amenities like tea and coffee in the rooms and the overall value for money offered by this well-appointed 5-star establishment.

While there were isolated reports of discomfort, the dominant theme in the feedback was that Urban Creme provides a very comfortable sleeping experience, making it a highly recommended choice for travelers seeking a good night's rest.

Cleanliness
Urban Creme is earning high praise from guests for its immaculate cleanliness and refined modern aesthetic. Numerous reviews highlight the hotel's spotless and contemporary design with rooms that are not only stylish but exceptionally maintained. Guests frequently remark on the pristine condition of both common areas and private rooms with many lauding the housekeeping staff's daily cleaning efforts, ensuring spaces are always fresh and inviting.

The establishment's clean and comfortable rooms are decorated with modern decor, which contributes to a relaxing ambiance. Reviews also point out that the bathrooms are usually very clean, though a few mention minor issues like visible limescale or partially dusted surfaces. Regardless, the overall sentiment is that Urban Creme excels in presenting a hygienic environment, making it a top choice for travelers valuing cleanliness.

Additionally, the hotel's excellent location near Prague's city center, combined with the friendly and efficient staff, creates a welcoming and convenient stay for guests. Noteworthy features include well-maintained facilities, modern amenities and the quiet atmosphere of the rooms, even those smaller in size. Overall, the reviews collectively commend Urban Creme for its superior cleanliness, stylish rooms and excellent service, making it a commendable option for visitors to Prague.

Staff
The reviews for the staff at Urban Creme are predominantly positive, pointing to an overall excellent experience in customer service. Guests have repeatedly highlighted the staff's friendliness with mentions of a super welcoming and warm demeanor. Many guests appreciated how the staff was both professional and efficient, handling check-in and check-out processes smoothly and being particularly helpful and accommodating with room changes and inquiries. Several reviews noted the staff's ability to communicate well in multiple languages, adding to a seamless experience for international visitors.

Housekeeping received mixed feedback, but generally, the staff was described as polite, cheerful and very helpful. Specific mentions of staff members, like Arina and Meriam from reception, underscore the individual efforts that have left a positive impact on the guests. Despite some occasional mentions of unfriendliness or inattentiveness among reception staff, the overall sentiment leans heavily towards the staff's positive and attentive service.

Guests also praised the front desk personnel for their professionalism and the comfortable, feel-good atmosphere they maintained. Even though a few could find areas for improvement, like consistency in friendliness and the enforcement of Covid-19 protocols, the remarkable dedication, helpfulness and consistently welcoming nature of the Urban Creme team stand out significantly.

Wi-Fi
Urban Creme offers an impressive WiFi experience, which is consistently praised by guests. The WiFi service is described as phenomenal, high-speed, stable and reliable, providing secure connections throughout the hotel. Guests benefit from fast and uncomplicated internet access, making it convenient for both business and leisure travelers.

Many reviews highlight the excellent WiFi connection available in various areas of the hotel, including during breakfast and dinner. The reliability and quality of the free WiFi ensure that guests can stay connected without any issues. Additionally, Urban Creme also boasts modern amenities such as huge smart TVs, adding to the overall convenience and comfort of the stay.

In summary, Urban Creme excels in offering a high-quality, secure and fast WiFi experience, alongside other modern technological comforts, ensuring a seamless stay for all guests.

Gym
The gym facilities at Urban Creme have received mixed feedback from guests. The primary consensus is that the space is quite small, often described as more of a closet rather than a proper fitness room. It typically accommodates just a few pieces of basic exercise equipment, including an elliptical machine, a stationary bike and a cross-trainer. The limited space means the gym can barely fit two people at a time and it lacks windows and fresh air.

On the positive side, some guests mentioned that the available machines are of good quality and serve basic cardio needs effectively. Despite this, several visitors were disappointed by the absence of more comprehensive workout options such as weights and additional gym equipment. This minimalistic setup did not meet the expectations of guests looking for a more fully-featured fitness experience, leading some to feel that calling it a gym is quite an optimistic stretch. Overall, while the gym at Urban Creme may suffice for simple cardio workouts, it falls short for those seeking a more versatile fitness routine.

Parking
Urban Creme offers a variety of parking options that have garnered mixed reviews from guests. The convenience of having underground and secure parking directly at the hotel is frequently praised with many noting the ease and safety this provides. Some reviewers highlight that the availability of both underground and street-level parking adds to the convenience with the hotel also offering a private underground garage that ensures vehicles are secure.

However, the cost of parking draws significant criticism. At €35 per day on average, many guests consider the fees excessively high. While a few reviews mention free or cheaper alternatives, these seem to be less common and typically related to specific circumstances, such as free parking spaces available outside the hotel during the off-peak season.

Despite the high costs, many guests found the secure, onsite parking to be worth the expense, particularly given the central location and the added peace of mind. Some reviewers noted that the parking spaces in the underground garage can be narrow and access requires use of an elevator, which could be a consideration for larger vehicles.

Overall, while the convenience and security of Urban Creme's parking facilities are acknowledged and appreciated, the steep prices remain a notable downside for many travelers.

5 Star
Urban Creme offers stylish and beautifully designed rooms with spacious interiors and comfortable beds, though some guests found the mattresses and pillows less than ideal. Located in the city center, the hotel is praised for its chic minimalist decor and overall cleanliness. However, Urban Creme falls short of five-star expectations for many guests.

Several reviews highlight the lack of luxury amenities typical of a five-star hotel with no fitness center, spa or in-house restaurant. Additionally, the absence of private bathrooms in some rooms was a notable drawback. Criticisms extended to the breakfast offerings, which were deemed basic and repetitive, lacking the variety and quality expected from a five-star establishment.

Service quality received mixed reactions; while some guests found it adequate, others expected more attentive and efficient staff for a five-star rating. The price point also came under scrutiny for not matching the level of service and luxury provided, suggesting a better fit for a three or four-star designation.

Overall, Urban Creme delivers a good but not exceptional experience, making it a respectable choice for travelers who do not require the full suite of luxury amenities, but it does not live up to the lofty five-star standard many guests anticipated.

Business
Urban Creme emerges as a noteworthy option for business travelers. With a strategic central location, it is ideal for business meetings and clients and provides easy access to public transport and the city center. The hotel offers high-quality accommodations and business-class facilities, ensuring a pleasant stay for professionals. Guests have highlighted the great internet connectivity, making it convenient for work-related tasks.

The check-in process is quick and efficient, supported by helpful and friendly staff, contributing to a pleasant overall atmosphere. The breakfast buffet receives positive mentions, offering a plentiful start to the day.

However, some areas could use improvement, such as the lounge and reception services for business visitors and it might not be the most comfortable for working in-room. Yet, the availability of equipment for work and satisfactory business services make it a good value-for-money option for business stays. The hotel stands out with its central location, comfy beds and overall high-quality business class standards, making it a reliable choice for both short and extended business trips.

Luxury
Urban Creme is undeniably a fantastic option for those seeking a luxurious stay without breaking the bank. The hotel features rooms that are not only spacious but also adorned with luxurious materials and elegant Scandinavian design. Throughout the hotel, meticulous attention to detail is evident in the high-end decor and modern interiors, making every corner feel prestigious and sophisticated.

Guests can enjoy premium amenities such as a minibar stocked with luxury snacks, bathrobes, coffee machines and even a bottle of wine with chocolates for special occasions. The high-tech car elevator and other state-of-the-art facilities further enhance the experience.

The luxurious bathrooms add to the overall comfort with their spaciousness and the brand-new facilities ensure everything is pristine and clean. Breakfast and accommodation are consistently described as being of five-star quality, offering high satisfaction and a remarkable value for money.

Despite being a luxury hotel, some minor criticisms were noted around the restaurant staff's hospitality and service, which was not always up to the five-star standard expected. However, the overall consensus is overwhelmingly positive, making Urban Creme an excellent choice for anyone looking to indulge in a luxurious yet affordable hotel experience.


No, Urban Creme doesn't have any pool.

No, a spa isn't available at Urban Creme.

No, Urban Creme doesn't allow dogs.

Yes, parking facilities are available at Urban Creme.

Yes, Urban Creme has a gym.

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