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Summary of reviewsCrystal Hotel offers a strategic location and comprehensive service that make it an ideal choice for travelers, especially those journeying to Bolivia. Located just two blocks from the border and a short walk from the bus terminal, the hotel is perfect for transit stays. Guests appreciate its proximity to key points of interest in La Quiaca, shops, bars and a children's square. The environment is secure, well-maintained, clean and offers good value for money.
The staff at Crystal Hotel are frequently highlighted for their friendliness and exceptional service, making guests feel welcomed and comfortable. Their attentiveness ensures a pleasant stay and the 24-hour reception is a convenient feature praised by many.
The cleanliness of the hotel is consistently commended with guests noting that both the rooms and the property are kept in pristine condition. Rooms, though varying in size, are generally described as clean, cozy and comfortable with modern facilities. The quality bedding and good heating contribute to an inviting and restful stay.
Breakfast at the hotel receives mixed reviews with many guests appreciating its flavor and the inclusion of breakfast in the price. However, some feel the options are limited and basic. Despite this, the breakfast is considered sufficient, particularly for those in need of a quick start to their day.
Wi-Fi connectivity at the hotel has been a point of contention with some guests experiencing issues. However, it is noted that disruptions may sometimes be due to broader city-wide problems rather than issues specific to the hotel.
Families find the Crystal Hotel accommodating with its family-friendly atmosphere and proximity to child-focused amenities being noteworthy. The attentive staff and secure premises enhance its appeal for family stays.
The beds receive mixed feedback with many guests finding them very comfortable and praising the mattresses, although some reviews indicate issues with mattress comfort and fitted sheets.
Overall, Crystal Hotel is highly regarded for its excellent location, friendly staff, cleanliness and comfortable accommodations, making it a suitable choice for travelers, especially those in transit or visiting with families.
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