Accessible HotelThis hotel, located near the bus and train station, offers accessible accommodation. Guests can obtain a key card for the accessible entrance from the reception. The hotel has two accessible rooms on the first floor, close to the accessible entrance, and an accessible toilet in the public spaces. Access to different floors is available via a lift.
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Summary of reviews related to the 'Accessible' categoryGreenStar Hotel Jyväskylä offers an overall decent experience with regard to accessibility, but it has room for improvement. The accessible access to rooms is commendable with features like grab bars in the bathroom and a level entrance. The hotel is generally well-maintained and its common areas are tidy, making it user-friendly for people with strollers and those with limited mobility.
However, there are significant drawbacks that affect the overall accessibility experience. High thresholds to the bathroom and shower area can pose a tripping hazard. The limited counter space in the bathroom could also be inconvenient. The entrance ramp from the parking is narrow and steep, making it challenging for wheelchairs or strollers. Moreover, there are no automatic doors and the doors are heavy, complicating entry for those using walkers or wheelchairs.
The parking situation leaves much to be desired with limited spaces for disabled guests and unclear policies regarding additional fees for using the underground parking with a disabled parking card. Accessible accommodations do include clear labeling in bathrooms and hallways, but overall, accessibility needs further enhancements to better cater to all guests.
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