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Novotel Wien Hauptbahnhof

Vienna , Canettistrasse 6 (Show on Map)

8.6

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsNovotel Wien Hauptbahnhof is a highly recommended hotel for those looking for a comfortable and convenient stay in Vienna. The hotel's location next to the train, bus, metro and tram stations makes it easy to get around the city and guests particularly loved being able to walk to the Belvedere and the modern business quarter. The breakfast buffet is delicious and varied with many options for different dietary needs and the staff is friendly and helpful. The rooms are beautiful, spacious, clean and modern with excellent amenities such as water kettles and mini-fridges. The hotel's spa facilities on the top floors are exceptional and the staff is accommodating to children's needs. The hotel provides both indoor and outdoor parking options for guests, although some found the cost to be high. Families looking for a kid-friendly hotel in Vienna will appreciate the comfortable family room and children's playroom. The beds are very comfortable, making for a good night's sleep. Overall, Novotel Wien Hauptbahnhof is a top choice for those seeking a clean, comfortable and convenient stay in Vienna.
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Hotel with EV Charging Stations

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Business Hotel

Hotel with Parking

EV charging stations

Accessible Hotel

Hotel with Gym

4-Star Hotel

Room Types

Standard Business Room Offering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. This double room is air-conditioned and has a flat-screen TV with cable channels, soundproof walls, a minibar and a tea and coffee maker. The unit has 1 bed.

Executive Business Room Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed.

Suite The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a bath. The suite provides soundproof walls, a minibar, a tea and coffee maker, a flat-screen TV with cable channels, as well as city views. The unit offers 2 beds.

Junior Suite The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a hairdryer. The suite has carpeted floors, a seating area with a flat-screen TV with cable channels, soundproof walls, a minibar, as well as a tea and coffee maker. The unit offers 2 beds.

Standard Family Room Offering free toiletries, this triple room includes a private bathroom with a walk-in shower and a hairdryer. The triple room offers air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV with cable channels. The unit has 2 beds.

Standard Family Room Featuring free toiletries, this quadruple room includes a private bathroom with a walk-in shower and a hairdryer. The quadruple room features air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV with cable channels. The unit has 2 beds.

Standard Room - Disability Access Offering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. This wheelchair accessible double room has air conditioning, a seating area with a flat-screen TV and a roll-in shower. The unit has 1 bed.

Twin Room Offering free toiletries, this twin room includes a private bathroom with a bath and a hairdryer. This twin room is air-conditioned and features a flat-screen TV with cable channels, soundproof walls, a minibar and a tea and coffee maker. The unit offers 2 beds.

About Novotel Wien Hauptbahnhof

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Guest Reviews

8.6

Very Good

Location

Novotel Wien Hauptbahnhof has a perfect location for anyone looking for a hotel close to Vienna's central station. This hotel is ideally located just next to the train, bus, metro and tram stations, making it easy to get around. Guests particularly loved the convenience of being able to walk to the Belvedere and the modern business quarter. The location is also great for those arriving by train and there are many shops and restaurants in the area. The hotel provides a direct access to metro and the U-Bahn takes guests to the Stephansplatz in just three stations. The hotel is in a top location and a fantastic position for those who want to explore Vienna.

Breakfast

Guests of Novotel Wien Hauptbahnhof praised the hotel's delicious and varied breakfast buffet with many options for different dietary needs like gluten-free and lactose-free. Children enjoyed the robot that kept the breakfast area tidy and the nearby playroom. Staff members like Svetlana were praised for their friendly and helpful service during breakfast. The hotel offered an extensive and fresh breakfast selection with excellent quality food and service. While some guests found the breakfast expensive, overall, it provided good value for money. The location and breakfast were highlighted as excellent by many reviewers and some guests also complimented the restaurant's cooking. However, a few guests felt that breakfast could have been more varied and had more options for vegans and cheese lovers.

Rooms

Novotel Wien Hauptbahnhof offers beautiful, spacious, clean and modern rooms that are also soundproofed, making for a clear and comfortable stay. Visitors highly recommended the hotel for its comfort, cleanliness and modern amenities. The location is unsurpassed, being right next to the train and metro station while maintaining a central, urbanistic-romantic atmosphere. The rooms have excellent amenities such as water kettles and mini-fridges and the staff offers daily free refills of beverages and snacks. The hotel's spa facilities on the top floors are exceptional and the breakfast buffet is sumptuous. Although some visitors noted that the rooms could be small for larger families, the hotel offers a comfortable and relaxing stay for singles, couples and smaller families.

Beds

If you're looking for a hotel with comfortable beds in Vienna, Novotel Wien Hauptbahnhof comes highly recommended by guests. Reviews describe the beds as "very comfortable," "comodissimi," and "pohodlne." Some guests even mentioned the standout features of the pillows. While some reviews noted difficulty with the sofa bed, the overall consensus is that the rooms are spacious, clean and equipped with comfortable beds. If a good night's sleep is important to you, Novotel Wien Hauptbahnhof certainly won't disappoint.

Cleanliness

The Novotel Wien Hauptbahnhof hotel is highly praised by guests for its cleanliness. Many guests commented on the clean and modern rooms with comfortable beds and spacious bathrooms. The hotel staff is also complimented for their cleanliness and friendliness. The hotel's location is convenient, being close to the train station and metro. While some guests mention minor issues with cleaning, such as a dirty floor or a waste basket not being emptied, overall, the hotel is described as very clean and cosy. Breakfast is also mentioned positively, although some guests suggest improvements in the cleaning of the breakfast area. The hotel is recommended for those looking for a clean and comfortable stay in a great location.

Staff

Novotel Wien Hauptbahnhof boasts of a very friendly and helpful staff who consistently receive praise from guests. The reception staff, particularly Muhamed, was noted as professional and exceptional, while Svetlana from the breakfast service was described as polite, accommodating and welcoming. Michael from the bar also made a positive impression on some guests. The hotel's personnel was also commended for being accommodating to children's needs. However, some customers noted unfriendliness from some of the breakfast staff. Overall, the staff's warmth and professionalism, together with the hotel's immaculate facilities and excellent location, make for a satisfying stay.

Spa

The Novotel Wien Hauptbahnhof offers an amazing spa experience that guests rave about. Located on the 19th floor, the sauna and gym provide stunning panoramic views of the city. Guests appreciate the cozy and welcoming atmosphere, especially with the nice wellness area on the top floor. Families travelling with children also appreciate the fitness options and sauna included in the accommodation. The staff and facilities are top-notch and the sauna with its expansive views across the city is a real highlight. The spa is a must-visit for those seeking a relaxing experience on their journey to Vienna.

Parking

The Novotel Wien Hauptbahnhof hotel provides both indoor and outdoor parking options for guests although there is an additional fee. The hotel offers a discounted rate for parking but some guests found the cost still high. There are public parking spaces near the hotel which have a lower cost. The hotel's parking garage is reasonably priced and easily accessible. Some guests found parking in the area challenging and recommended using public transportation or cheaper P&R facilities. Overall, guests appreciated the availability of parking options, though some found the added cost to be a downside.

Family

Families looking for a kid-friendly hotel in Vienna should check out Novotel Wien Hauptbahnhof. Many positive reviews highlight the hotel's proximity to the main railway station, which makes for an easy commute to the airport. The hotel provides a comfortable family room and some rooms come with an extra bed for children. There's also a children's playroom right next to the breakfast area, allowing parents to enjoy their meal while keeping an eye on their little ones. In fact, the breakfast robot that helps keep things tidy has proved to be a big attraction for kids! Additionally, the hotel features a kids' menu at the restaurant and guests appreciate the quality food. For those travelling with infants, some guests noted that the hotel lacked baby dishes or high chairs in the rooms. However, families with older kids have praised the hotel's fitness center and sauna. Overall, Novotel Wien Hauptbahnhof is a highly recommended choice for family vacations or short getaways with kids.

No, Novotel Wien Hauptbahnhof doesn't have any pool.

Yes, a spa is available at Novotel Wien Hauptbahnhof.

Yes, Novotel Wien Hauptbahnhof welcomes dogs.

Yes, parking facilities are available at Novotel Wien Hauptbahnhof.

Yes, Novotel Wien Hauptbahnhof has a gym.

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