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Summary of reviewsThe Victoria Marriott Inner Harbour consistently receives praise for its prime location and exceptional service, making it a top choice for visitors to downtown Victoria. Situated in the heart of the city, guests enjoy the convenience of being within walking distance to key attractions such as the Inner Harbour, Parliament Building, and the BC Royal Museum. This central setting allows for effortless exploration of local restaurants, shops, and cultural sites without needing transportation.
Guests frequently highlight the comfort and cleanliness of the hotel’s spacious rooms, which are well-appointed with modern decor and offer cozy beds and pillows. The property is described as pristine, with clean rooms and well-maintained common areas contributing to a welcoming atmosphere. The staff's friendliness and professionalism further enhance the guest experience, with many visitors commending their helpfulness and warm demeanor.
The breakfast offerings at the hotel are a standout feature, impressing guests with their quality and variety, as well as the exceptional service provided. The dining experience generally receives positive feedback, with delicious food and a pleasant atmosphere, though some find the menu limited. Dining staff contribute to an agreeable ambiance despite occasional comments on pricing.
For leisure activities, the hotel features an inviting indoor pool, popular among families and complemented by a hot tub. While the hot tub availability varies, the pool's clean and family-friendly environment appeals to guests of all ages. The pet-friendly policy and welcoming of children make it an ideal choice for family vacations, with numerous guests noting great experiences when traveling with kids or pets.
Parking at the hotel is convenient, offering both valet and self-parking options. Guests appreciate the safety and accessibility of the underground parking, despite mixed opinions on fees and availability. The secure and efficient parking system adds to the overall appeal for those driving to the hotel.
Emphasizing comfort and luxury, the Victoria Marriott Inner Harbour stands out with its comfortable beds and upscale amenities. Many guests find the luxurious design and picturesque views, such as those of the Parliament buildings, to be highlights of their stay.
In summary, the Victoria Marriott Inner Harbour offers a luxurious and comfortable stay, enhanced by its strategic location, clean and spacious accommodations, exceptional staff service, and diverse dining options, making it a favorite choice for travelers visiting Victoria. Show more
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Categories
Luxury Hotel
Located near the Inner Harbour, this hotel provides upscale accommodation and amenities expected from the Marriott brand, catering to both leisure and business travelers.
Hotel Taking Steps Towards Sustainability
Marriott hotels often have sustainability initiatives in place, such as reducing water and energy consumption.
Certifications:
Green Key Global (greenkeyglobal.com)
Answers last updated by our editors
Family Friendly Hotel
The Victoria Marriott Inner Harbour offers comfortable rooms and an indoor pool, appealing to families. Its location near the Inner Harbour provides easy access to family-oriented activities and attractions.
Dog Friendly Hotel
The hotel allows 2 pets of any size in designated rooms for an additional fee per pet, per night. All pet-friendly rooms are located on lower floors. Both dogs and cats are allowed, but pets may not be left unattended in rooms. There are several grassy areas near the property for pet relief.
Hotel near Nightlife Spots
The Victoria Marriott Inner Harbour is ideally located in the Inner Harbour, providing convenient access to the city's attractions and nightlife. The hotel offers comfortable accommodations and easy access to nearby bars and restaurants.
Hotel with Swimming Pool
This hotel features an indoor pool. It is well-situated in the Inner Harbour, providing easy access to local attractions.
Indoor Pool
Hotel with Free Wi-Fi
This hotel offers free Wi-Fi in the rooms. It is located in the heart of downtown Victoria, providing easy access to the city's attractions.
Business Hotel
The Victoria Marriott Inner Harbour is located in downtown Victoria, providing a convenient location for business or leisure travel. It offers meeting facilities and services suitable for various business needs. The hotel's central location allows easy access to Victoria's attractions.
Hotel with Parking
This hotel provides parking. It is located in the Inner Harbour area.
Hotel with Gym
This hotel offers premium facilities including a fitness center. It allows guests to maintain their workout routines in the heart of downtown Victoria.
4-Star Hotel
This hotel is set within reach of Government Street and features an American restaurant serving seafood cuisine. It offers access to the Royal BC Museum and is near Victoria Harbour Ferry. The hotel offers floor-to-ceiling windows with views, high-speed Wi-Fi, a 24-hour fitness center and an indoor pool.
Hotel with Indoor Pool
Located in Victoria's Inner Harbour, this Marriott features an indoor swimming pool and fitness center. The pool offers a convenient way for guests to relax and exercise, with easy access to nearby attractions and activities.
Accessible Hotel
Room Types
Room, 1 King Bed, Non-smokingEquipped with cable TV, this room includes a mini-fridge and an en suite bathroom. Tea and coffee-making facilities are also included in this room.
These rooms are located on floors 2-6.
Superior Room, 1 King Bed, Non-smokingThis spacious superior room includes cable TV, and an en suite bathroom. Tea and coffee-making facilities are also included. City views are offered.
These rooms are located on floors 7-12.
Club Room, 1 King Bed, Non-smokingEquipped with cable TV, this room includes an en suite bathroom. Tea and coffee-making facilities are also included in this room.
On floors 13-16, these room offers access to the Concierge Lounge.
Lounge services include:
- Complimentary continental breakfast and evening hors d'oeuvres
- Non-alcoholic beverages and honour bar
- Business services
- Selection of magazines and newspapers
Superior Room, 1 King Bed, Non-smoking, BalconyFree WiFi, a cable TV and an en suite bathroom are featured in this room. Tea and coffee-making facilities are also included. A balcony offers city views. These rooms are located on floors 7-12.
Club Room, 2 Queen Beds, Non-smokingProviding free toiletries and bathrobes, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned quadruple room provides a flat-screen TV with cable channels, a tea and coffee maker, executive lounge access, a safe deposit box as well as city views. The unit offers 2 beds.
Room, 2 Queen Beds, Non-smokingOffering free toiletries and bathrobes, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The quadruple room offers air conditioning, a tea and coffee maker, a safe deposit box, heating and a flat-screen TV with cable channels. The unit offers 2 beds.
Superior Room, 2 Queen Beds, Non-smokingFeaturing free toiletries and bathrobes, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned quadruple room features a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit has 2 beds.
Superior Room, 2 Queen Beds, Non-smoking, BalconyOffering free toiletries and bathrobes, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. This quadruple room features air conditioning, a tea and coffee maker, a flat-screen TV with cable channels and a balcony. The unit offers 2 beds.
King Guest Room with Club AccessProviding free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, executive lounge access, a safe deposit box as well as city views. The unit offers 1 bed.
Concierge Level Guest Room with Two Queen BedsProviding free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, executive lounge access, a safe deposit box as well as city views. The unit offers 2 beds.
Guest Reviews
8.2
Very Good
Location
Victoria Marriott Inner Harbour is ideally positioned in the heart of Victoria, making it a prime choice for travelers eager to immerse themselves in the city's vibrant atmosphere. The hotel boasts a central location that places guests within easy walking distance to a myriad of attractions, including the iconic Inner Harbour, Parliament Building, and the BC Royal Museum. Visitors appreciate the proximity to numerous restaurants, shops, and cafés, enabling them to explore the city without the need for transportation—perfect for those who prefer a leisurely stroll through downtown Victoria.
Guests commend the hotel for being situated close to essential transport hubs, such as the ferry ports and bus stops, making excursions throughout the region simple and efficient. Whether enjoying the picturesque bike trails or soaking up the local culture, the Marriott's location serves as an excellent base for discovering all that Victoria has to offer. Additionally, the property's rooms are praised for their spaciousness and cleanliness, allowing guests to relish in comfort after a day of sightseeing. With its strategic position and welcoming facilities, Victoria Marriott Inner Harbour is a fantastic destination for travelers looking to experience Victoria's charm firsthand.
Breakfast
At the Victoria Marriott Inner Harbour, breakfast seems to be a standout feature for many guests. Often described as excellent, great, and delicious, the breakfast offerings receive high praise for both quality and variety. Guests are particularly fond of the exceptional service provided by the staff, with mentions of friendly and helpful interactions enhancing the dining experience. The in-room breakfast service is noted for its punctuality and taste, adding a touch of luxury to a morning routine. While there are some logistical hiccups, such as breakfast timing and inclusivity, these are overshadowed by the overwhelmingly positive feedback about the meal itself and the ambiance of the hotel's restaurant. The Club room offers an especially nice breakfast experience with healthy options, adding further value for certain guests. Overall, the breakfast at Victoria Marriott Inner Harbour leaves a lasting impression as an excellent way to start the day.
Dinner
The dining experience at the Victoria Marriott Inner Harbour presents a mix of opinions but leans towards positive appraisals. Guests frequently commend the restaurant for its delicious and excellent food, noting that the meals are very good despite a limited menu. Many also highlight the friendly staff, contributing to an overall enjoyable atmosphere at the establishment. Even with some guests finding the food overpriced or below the Marriott's usual standards, the general sentiment reflects satisfaction with the quality of food and service. A few reviews mention issues such as mandatory valet fees, and some guests encountered rudeness from the staff, but these concerns appear to be less common in the overall dining experience. Despite the mixed feedback, many diners found their meals to be highlights of their stay, expressing particular enjoyment of specific dishes like fish soup and their experiences at associated dining options nearby.
Rooms
Nestled in the heart of downtown Victoria, the Victoria Marriott Inner Harbour offers guests a delightful stay with its beautifully appointed and spacious rooms. Visitors consistently praise the comfort and quiet ambiance of the accommodations, highlighting the exceptionally comfortable beds and modern, clean decor. Many rooms boast inviting city views, and the overall cleanliness and upkeep of the property are frequently noted, adding to the appeal.
The hotel's staff receives high marks for their friendly and accommodating service, contributing to an atmosphere of warmth and care. Guests appreciate the excellent amenities, including a relaxing pool and jacuzzi, which enhance the overall experience. Despite some comments about the lack of a continental breakfast, the property's dining options still impress.
The strategic location of the hotel is another significant advantage, with easy access to Victoria's attractions, making it a preferred choice for many. Whether traveling with family, friends, or pets, guests find the Victoria Marriott Inner Harbour a welcoming and comfortable retreat, where many express their intention to return on future visits.
Beds
At the Victoria Marriott Inner Harbour, guests consistently praise the comfort of the beds, with many highlighting them as extremely or super comfortable. The exceptional bed quality is further complemented by first-class pillows, often described as the best experienced across various hotels. Visitors frequently note having restful sleeps during their stay, attributing this to the coziness of both the beds and the linens. While one guest experienced minor discomfort, possibly due to fatigue, the overall sentiment remains highly positive. In addition to comfortable sleeping arrangements, the hotel boasts a quiet and fantastic location, accentuating the overall appeal of a stay here. Stylish decor adds to the ambiance, although improvements could be made to bedside lighting for reading purposes.
Cleanliness
Nestled in a prime location, the Victoria Marriott Inner Harbour consistently impresses guests with its outstanding cleanliness and overall comfort. The hotel is frequently described as pristine and well-maintained, with many guests highlighting the cleanliness of the rooms and common areas. Visitors often mention that the rooms are not only clean but also spacious and modern, contributing to a welcoming atmosphere. The comfortable beds and pillows are a noted highlight, ensuring a restful night's sleep.
While the occasional dissatisfaction with window cleanliness and available amenities surfaces, these are overshadowed by the general sentiment of satisfaction among guests. The friendly and accommodating staff play a vital role in enhancing the guest experience, consistently providing excellent service. The convenience of the hotel's location, within walking distance to various attractions, further adds to its appeal.
Overall, visitors to the Victoria Marriott Inner Harbour can expect a consistently clean, comfortable stay, enhanced by stellar service and an ideal location for exploring the city.
Staff
The staff at Victoria Marriott Inner Harbour consistently receive high praise from guests, with numerous reviews highlighting their exceptional service and friendliness. Visitors frequently describe the hotel staff as exceptionally accommodating, remarkably helpful, and genuinely friendly, making every effort to ensure a pleasant stay. Both the front desk and restaurant staff are lauded for their welcoming demeanor, professionalism, and readiness to assist. Specific mentions of certain staff members emphasize their thoughtful and warm approach, contributing significantly to guests' positive experiences. Despite a few isolated instances of indifference, the overwhelming sentiment is one of gratitude for the unparalleled customer service provided by the hotel team. The staff's courteous and attentive nature enhances the hotel's already appealing attributes, such as its clean and comfortable rooms and convenient location. Whether resolving booking issues swiftly or providing local recommendations, the Victoria Marriott Inner Harbour's staff leave a lasting impression of hospitality and excellence.
Pool
The Victoria Marriott Inner Harbour offers a delightful pool experience for guests, featuring a well-maintained indoor pool that provides enjoyment for visitors of all ages. Many guests have remarked on the cleanliness and fun atmosphere of the pool, highlighting its pleasing temperature and inviting environment. The pool area, while sometimes busy, is spacious enough for relaxation, and many families appreciate the opportunity for their children to play and swim. For added enjoyment, the pool is complemented by a hot tub, although its availability can occasionally be unpredictable.
Set in a great location with easy access to local attractions, the hotel also boasts a restaurant and bar that complement the convenience and comfort offered to guests. Despite occasional maintenance issues with the hot tub, the combination of the pool's ambiance, along with the reasonable pricing and proximity to sights, makes it an attractive choice for travelers seeking leisure and convenience in Victoria.
Parking
The Victoria Marriott Inner Harbour offers a convenient parking experience for guests, with both valet and underground self-parking options available. The valet service is particularly praised for its helpfulness and courteous staff, ensuring prompt assistance at all times. Many guests appreciate the secure underground parking, particularly those with larger vehicles, noting both the ease and the safety of accessing their cars. The proximity of handicap spaces to elevators further enhances the site's accessibility.
While some visitors find the fees a bit high, others appreciate the convenience of having on-site parking available, considering it a worthy trade-off for ease and security. There's mention of occasional shortages in available parking, leading to a need to park offsite, but when spaces are available, guests highlight the ease and efficiency of the parking process. They particularly value the option to self-park, which allows for more independence without relying on concierge services.
Overall, while parking costs and availability may vary, the general consensus points to a convenient and secure set-up, making the process straightforward and appreciated by guests.
Family
The Victoria Marriott Inner Harbour is an appealing choice for families traveling with children and pets, offering a warm and friendly atmosphere. The hotel is widely recognized for its accommodating and responsive staff who go beyond expectations to ensure a pleasant stay. Families with children have found the hotel to be both kid-friendly and ideal for family vacations, with guests noting that their children truly enjoyed their time there. The location is considered excellent, adding further convenience for family activities. Despite minor areas for improvement regarding room cleaning and staff proactivity, the overall experience has been positive for families, contributing to memorable moments, such as making a child's birthday special during challenging times. The hotel’s pet-friendly policy also adds to its appeal, allowing guests to bring their furry friends along and enjoy the surrounding dog-friendly areas.
Luxury
Situated in the heart of Victoria, the Victoria Marriott Inner Harbour offers a remarkably comfortable and luxurious stay, making it a favorite choice for visitors to downtown Victoria. Guests speak highly of the hotel's optimal location and the picturesque city views, particularly praising the suites with views of the Parliament buildings. The accommodations feature a luxurious design, exemplifying the high standards one would anticipate. Additionally, the bathtubs stand out for their exceptional quality, often described as some of the best experiences guests have had. The hotel is complemented by attentive staff and excellent onsite dining, enhancing the overall stay and leaving guests eager to return.
Yes, Victoria Marriott Inner Harbour has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Victoria Marriott Inner Harbour.
Yes, Victoria Marriott Inner Harbour welcomes dogs.
Yes, parking facilities are available at Victoria Marriott Inner Harbour.