Chateau Victoria Hotel & Suites
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Summary of reviewsChateau Victoria Hotel & Suites in Victoria is highly regarded by guests for its prime location, offering convenient access to the city's vibrant downtown and major attractions like the inner harbor and Beacon Hill Park. Its central positioning ensures easy exploration of local dining, shopping, and cultural sites, enhancing the overall travel experience.
The dining options at the hotel are noteworthy, especially Vista 18, the rooftop restaurant, which offers stunning views alongside delicious meals. Although the breakfast buffet receives mixed reviews, the a la carte options and room service are praised, particularly for accommodating dietary preferences. The hotel's dinner services are also appreciated, with Vista 18 and Clive’s receiving accolades for their food and ambiance.
Accommodations at Chateau Victoria Hotel & Suites are spacious, clean, and comfortable, ideal for families or longer stays. Guests often highlight the room amenities, including balconies with scenic views and modern renovations that create a welcoming atmosphere. The high standards of cleanliness are consistently praised, contributing to a pleasant environment.
The friendly and helpful staff play a significant role in enhancing the guest experience. Their exceptional hospitality, from front desk service to restaurant attentiveness, is continuously commended, providing a warm and accommodating atmosphere.
Amenities such as free wifi, a well-maintained gym, and a clean pool area contribute to a positive stay. While occasional wifi connectivity issues arise, guests generally find it efficient. The pool area, despite some overcrowding, offers a relaxing retreat with its inviting ambiance and convenient late hours.
Parking services are a mixed experience, with secure and priced options available. Guests appreciate the valet service and proximity but mention challenges with tight spots and fees.
Families find the hotel particularly inviting, with spacious suites, child-friendly offerings like a LEGO model in the lobby, and pet-friendly policies. The overall atmosphere, combined with the hotel's amenities and central location, make it a preferred choice for family vacations.
The beds at Chateau Victoria Hotel & Suites receive high praise for comfort, ensuring a restful night's sleep for most guests, although personal mattress preferences may vary.
Overall, Chateau Victoria Hotel & Suites offers a comfortable and enjoyable stay, aligning with a 3.5 to 4-star property standard. Its combination of excellent service, prime location, and extensive amenities positions it as an attractive choice for visitors to Victoria.
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The dining options at the hotel are noteworthy, especially Vista 18, the rooftop restaurant, which offers stunning views alongside delicious meals. Although the breakfast buffet receives mixed reviews, the a la carte options and room service are praised, particularly for accommodating dietary preferences. The hotel's dinner services are also appreciated, with Vista 18 and Clive’s receiving accolades for their food and ambiance.
Accommodations at Chateau Victoria Hotel & Suites are spacious, clean, and comfortable, ideal for families or longer stays. Guests often highlight the room amenities, including balconies with scenic views and modern renovations that create a welcoming atmosphere. The high standards of cleanliness are consistently praised, contributing to a pleasant environment.
The friendly and helpful staff play a significant role in enhancing the guest experience. Their exceptional hospitality, from front desk service to restaurant attentiveness, is continuously commended, providing a warm and accommodating atmosphere.
Amenities such as free wifi, a well-maintained gym, and a clean pool area contribute to a positive stay. While occasional wifi connectivity issues arise, guests generally find it efficient. The pool area, despite some overcrowding, offers a relaxing retreat with its inviting ambiance and convenient late hours.
Parking services are a mixed experience, with secure and priced options available. Guests appreciate the valet service and proximity but mention challenges with tight spots and fees.
Families find the hotel particularly inviting, with spacious suites, child-friendly offerings like a LEGO model in the lobby, and pet-friendly policies. The overall atmosphere, combined with the hotel's amenities and central location, make it a preferred choice for family vacations.
The beds at Chateau Victoria Hotel & Suites receive high praise for comfort, ensuring a restful night's sleep for most guests, although personal mattress preferences may vary.
Overall, Chateau Victoria Hotel & Suites offers a comfortable and enjoyable stay, aligning with a 3.5 to 4-star property standard. Its combination of excellent service, prime location, and extensive amenities positions it as an attractive choice for visitors to Victoria.
Hotel Taking Steps Towards Sustainability
This hotel is Biosphere Certified and holds a 4 Key Rating with the Green Key Eco-Rating Program. It features electric vehicle charging stations, low energy lighting, and a system where recycled air heats the pool. The hotel also prioritizes composting, recycling, using non-toxic products, and sourcing organic, local food.
Hotel for Honeymoon
Features the Vista 18 Restaurant & Lounge on the top floor, providing panoramic views of the city and harbour, a memorable setting for a romantic dinner or drinks. Offers suites and a central downtown location.
Family Friendly Hotel
Chateau Victoria offers spacious suites with kitchenettes, providing convenience for families. Its proximity to the waterfront and other attractions makes it a great base for exploring Victoria with children.
Dog Friendly Hotel
The hotel welcomes two dogs of any size in designated rooms for an additional fee per pet, per night. Treats, bowls, and an information sheet with a map for walks are provided at check-in, and there is a dog walk area across the street from the hotel.
Romantic Hotel
This hotel offers comfortable suites, a rooftop restaurant with panoramic views, and a central location in downtown Victoria. Its excellent amenities and convenient location make it a great choice for couples.
Hotel near Nightlife Spots
Chateau Victoria Hotel & Suites provides easy access to nightlife, with Darcy's Pub, Lucky Bar, and Prism Lounge nearby. The hotel features two bars/lounges and a restaurant, Vista 18, offering happy hour and great views.
Hotel with Swimming Pool
The Chateau Victoria Hotel & Suites includes a heated indoor pool. The hotel is near the Royal BC Museum, offering convenient access to cultural attractions.
Heated Pool
Location of the pool: 2nd Floor
Is it a pool of special type?
Heated pool
When is the pool open? All year
Show more...Business Hotel
Chateau Victoria Hotel & Suites offers suite accommodations and is listed as a conference hotel. It provides amenities suitable for business travelers and meetings. The hotel's location allows easy access to downtown Victoria.
Hotel with Parking
The hotel has easy parking and is conveniently located near many restaurants. Recent reviews mention its great staff and convenient location.
EV charging stations
Accessible Hotel
The Chateau Victoria Hotel & Suites has two accessible rooms with grab bars in the tub area, wider doorways, and lowered light switches. A shower chair/bench is available upon request.
Hotel with Gym
Likely includes a fitness room with essential equipment for a basic workout, catering to guests seeking a simple exercise option.
Hotel with EV Charging Stations
Chateau Victoria provides 6 complimentary EV charging stations for the exclusive use of their registered overnight guests. This is a significant benefit for EV owners staying at the hotel.
4-Star Hotel
This hotel is centrally located and features a heated pool. It is also located near the Royal BC Museum.
Hotel with Heated Pool
Guest Reviews
Chateau Victoria Hotel & Suites boasts a location that places guests in the heart of Victoria, making it a prime choice for visitors looking to explore the city's bustling downtown area. The hotel is perfectly positioned within walking distance of major attractions, including the stunning inner harbour, Government Street, and iconic sites like museums and Beacon Hill Park. Guests rave about the ease of access to local dining, shopping, and lively pubs, all just minutes away on foot. Additionally, the hotel's proximity to transport links such as the ferry and bus lines adds to the convenience for those looking to explore further afield, like the Butchart Gardens. The central location offers not only remarkable access to a wealth of attractions but also features spacious and comfortable rooms, complemented by friendly and accommodating staff, making it a standout choice for travelers seeking a seamless blend of comfort and prime geographical positioning in beautiful Victoria.
When it comes to breakfast at the Chateau Victoria Hotel & Suites, guests often highlight the impressive experience at Vista 18, the hotel’s rooftop restaurant. Offering breathtaking views of Victoria, it garners positive remarks for its delicious offerings and excellent value. The a la carte breakfast and room service options receive praise for being tasty and well-priced. The Eggs Benedict, in particular, stands out as a favorite among guests.
The breakfast buffet, however, receives mixed feedback, with some opting to avoid it due to the limited variety and issues with food temperature. Despite the buffet's shortcomings, the Vista 18 restaurant is frequently recommended, both for its meals and the panoramic views.
Guests find the room service efficient and reasonably priced, providing a convenient option for those preferring to dine in-room. Allergies and dietary preferences are respected, with gluten-free options available, adding to the overall satisfaction of the breakfast experience at Chateau Victoria Hotel & Suites. While the breakfast aspects shine, there are areas for potential improvement, particularly concerning buffet quality and availability of clearer breakfast reservation procedures.
Chateau Victoria Hotel & Suites is home to dining experiences that many guests have found to be top-notch, particularly appreciating the culinary offerings and atmosphere. The 18th-floor restaurant, Vista 18, is frequently praised for offering great meals paired with spectacular views of Victoria, making it a location worth visiting. Many have enjoyed delicious food there, noting that it ranks as one of the city's hidden gems. The restaurant's ambiance, highlighted by its panoramic views, creates a memorable dining experience, despite some reviews mentioning the expense of dining there. Guests also spoke highly of Clive's, which, alongside Vista 18, delivers excellent drinks and service, perfect for an enjoyable evening or a happy hour rendezvous. Overall, the variety and quality of dining options at Chateau Victoria, with both restaurants offering tasty and remarkable meals, have significantly contributed to a satisfying stay for many guests.
Chateau Victoria Hotel & Suites shines with its spacious, clean, and comfortable rooms that have left many guests pleased. Numerous visitors appreciated the ample space the rooms provide, making them ideal for families or longer stays. The suites, often featuring separate bedrooms, kitchenettes, and living areas, stood out for their utility and convenience, allowing for a home-like feel. Many rooms offer balconies with stunning views, which add an extra touch of delight to the stay. Guests also noted the cleanliness and the modern renovations that have made the rooms even more inviting. Comfortable beds were frequently mentioned, ensuring a restful night's sleep. While most found the overall room size and layout to their liking, some felt the bathrooms could benefit from a redesign to match the generous room spaces. Despite minor drawbacks, the friendly staff and overall amenities, including a pool and a highly-praised restaurant, contribute to a positive experience at this centrally located Victoria hotel.
When staying at the Chateau Victoria Hotel & Suites, guests can expect a restful night's sleep thanks to the consistently praised beds. The hotel offers an array of comfortable options, with many visitors noting that the mattresses and bedding provide a perfect balance for a sound slumber. The pillow offerings receive specific admiration for enhancing the sleeping experience. While most guests rave about the bed's comfort, describing them as super comfortable or incredibly comfy, a few reviewers mention a preference for firmer or softer mattresses, highlighting the diversity of personal sleeping preferences. Overall, the hotel's bedding garners positive attention, making it an attractive choice for those who prioritize a comfortable sleeping arrangement during their travels.
Chateau Victoria Hotel & Suites receives high praise for its exceptional cleanliness, as highlighted by numerous guests in their reviews. The hotel is consistently described as spotless, with rooms and common areas well-maintained and tidy. Guests appreciate the immaculate accommodations, often noting the clean and comfortable beds and bathrooms. The rooms are not only clean but also spacious and updated, providing a modern and cozy atmosphere. The hotel's convenient location near the city center adds to its appeal, making it a great option for those visiting Victoria. Although the occasional noise from other guests and minor issues with dated furniture in some rooms are mentioned, overall, the hotel's superb cleanliness and accommodating service shine through. The friendly housekeeping staff are commended for their excellent work in maintaining the hotel's high standards of cleanliness, ensuring that everything is kept pristine throughout guests' stays.
When visiting Victoria, the warmth and hospitality of the staff at Chateau Victoria Hotel & Suites truly sets the experience apart. Guests consistently remark on the exceptional service offered by the team, from the friendly front desk personnel to the attentive restaurant staff. The hotel prides itself on a staff that is not only welcoming and professional but also extremely accommodating to all guest needs, whether it’s offering local knowledge, resolving unexpected issues like lost key cards, or making arrangements for a more comfortable stay.
The staff's kindness and helpfulness are evidently appreciated across the board, with many guests noting the positive impact of such hospitality on their overall experience. Whether dealing with the efficient check-in process or navigating through inquiries, guests feel sincerely taken care of by a responsive and cheerful team. Every interaction reflects a commitment to enhancing the guest experience, marked by a friendliness that seems to permeate through every corner of the establishment.
Moreover, the location itself is praised alongside the staff, adding to the convenience and comfort of a stay at this hotel. The synergy between an excellent location and superb facilities, combined with the outstanding service from the staff, contributes to making a stay at Chateau Victoria Hotel & Suites truly memorable for visitors to this vibrant city.
The Chateau Victoria Hotel & Suites generally offers a reliable wifi experience for its guests, with many appreciating a seamless connection throughout the hotel. Visitors find it to be a good value service, enhancing their stay with the convenience of features like Google Chromecast for streaming content on TV. However, some guests occasionally experience issues with connectivity, reporting that the wifi can sometimes cut in and out, or require multiple reconnections. Despite these occasional hiccups, the overall sentiment leans towards a positive and satisfactory wifi experience.
Chateau Victoria Hotel & Suites offers a well-maintained gym experience that meets travelers' expectations for convenience and cleanliness. Despite its relatively compact size, the gym is described as being well-equipped, featuring a good selection of weights and essential facilities. Guests appreciate the overall maintenance of the fitness center, emphasizing its cleanliness and well-kept condition.
In addition to the gym, the hotel provides an excellent array of amenities that enhance the overall stay, including an on-site pool and jacuzzi, which are well-received by both adults and children alike. The availability of an on-site gym, laundry, pool, and restaurant collectively contribute to a comfortable and comprehensive experience for guests. While there is room for improvement with potential upgrades mentioned for the fitness center, the existing facilities demonstrate a commitment to guest satisfaction and convenience.
The pool area at Chateau Victoria Hotel & Suites is frequently praised by guests for its cleanliness and inviting atmosphere, featuring both an indoor pool and a hot tub. Families and kids especially enjoy this facility, often describing it as one of the highlights of their stay. The pool is described as having a comfortable temperature, and the availability of late hours appears to be convenient for busy schedules. Although some guests noted that the pool could occasionally be crowded or slightly over-chlorinated, the overall experience is largely positive, with many appreciating the relaxation it offers. The pool area is equipped with its own shower facilities, ample towels, and soft chairs, and the natural light enhances the ambiance. This well-maintained amenity adds a touch of luxury to the hotel, making it a fantastic retreat after exploring Victoria.
Chateau Victoria Hotel & Suites offers a mixed bag of experiences when it comes to parking. For many guests, parking is praised for its convenience and reasonable pricing. The on-site parking is particularly valued as being secure and nearby, ensuring peace of mind. Additionally, amenities such as electric car chargers and the option for short-term parking without charge add to the convenience. The hotel also offers a complimentary valet service, which many find to be an excellent perk, especially when the parking lots are full.
However, the overall parking experience can vary. Some guests note that the parking spots are rather tight, especially for larger vehicles like trucks, which can make parking a bit challenging. The parking situation is further complicated by the additional fees, typically around $20 per night, though some guests find this to be reasonable given the city-center location. Occasionally, guests struggle with finding a spot, particularly when arriving late.
Overall, while some find the parking experience to be tricky, the availability of services like valet and the proximity of parking facilities mitigate potential frustrations, offering a generally positive parking experience.
The Chateau Victoria Hotel & Suites in Victoria appears to be a fantastic choice for families traveling with children. Guests consistently highlight the hotel's spacious accommodations, perfect for family gatherings. Suites often include separate bedrooms and full kitchens, providing ample space and comfort for everyone, whether a family of four or five. Many visitors appreciated the thoughtful provisions for families such as free baby bed rentals and housekeeping staff who creatively made beds for kids.
Children seem to particularly enjoy the playful touches like the LEGO model of the hotel in the lobby, which was a hit with many families. The pool also provided hours of fun, especially for younger kids and grandkids. Additionally, the hotel offers convenient services such as a shuttle to a nearby arcade, adding to the excitement for children.
The hotel's central location is praised for its proximity to the harbor, allowing families to explore Victoria easily. Pet-friendly policies and accommodating staff further enhance the experience, guaranteeing a warm and welcoming stay. Many families have expressed satisfaction with the cleanliness and comfort following recent renovations, and the wide array of dining options available, whether by room service or at the on-site restaurant.
Overall, the Chateau Victoria Hotel & Suites is viewed by guests as a luxurious yet family-friendly establishment. Its combination of great service, spacious rooms, convenient location, and family-oriented facilities makes it a top choice for a relaxing and enjoyable family vacation in Victoria.
Chateau Victoria Hotel & Suites offers an exceptional experience marked by top-class service from the staff. Guests frequently praise the hotel for its comfortable and spacious rooms, noting the impressive size and quality. While it may align more with a 3.5 to 4-star property, lacking the grandeur of a luxury hotel, the overall experience is exceptional and satisfying. Regular guests regard it as a favorite place to stay, highlighting the reliability of the accommodation and the attentive response from the staff. The hotel receives high recommendations for those seeking a comfortable and convenient stay, despite a slightly higher-than-average price that is justified by the quality offered. In comparison to other accommodations in Victoria, Chateau Victoria often stands out as one of the best, leaving a positive impression on visitors.
Chateau Victoria Hotel & Suites offers a superb option for business travelers, thanks to its prime location and excellent services. Situated in the heart of downtown Victoria, it is conveniently close to the harbor, renowned restaurants, shops, and conference centers, making it an ideal base for work-related visits. The hotel features spacious and well-laid-out suites that provide a comfortable stay, with the added convenience of being able to easily walk to local attractions.
The attentive and friendly staff at the front desk ensure smooth check-ins, quickly attending to guest needs even during busy periods. Business guests will appreciate the hotel’s accommodating nature, with services like computer and printer access for document handling and support for specific business requirements. Though some rooms only feature portable air conditioning in the bedroom, the comfort of the suites and the overall hotel experience more than make up for it.
Additionally, the hotel provides a shuttle service for nearby attractions, adding a layer of convenience for guests with limited time. The combination of updated facilities and a location that caters to business needs makes Chateau Victoria Hotel & Suites a commendable choice for professionals visiting the city.
Chateau Victoria Hotel & Suites stands out as a truly dog-friendly destination, welcoming pets as part of the family. Guests consistently praise the hotel for its accommodating attitude towards dogs, citing experiences where staff were not only welcoming but also went the extra mile to make their furry companions feel at home. Many were delighted to find that treats and waste bags were readily available, with some even mentioning that staff knew their dogs by name and greeted them with enthusiasm.
The positive atmosphere extends to the thoughtful amenities provided for pets. Guests mention receiving goodie bags containing treats upon arrival, and the availability of dog beds and blankets adds an extra layer of comfort for both pets and their owners. The hotel's environment, including its beautiful suites, contributes to a harmonious experience for guests traveling with their pets.
While there is an extra charge of $25 per night for dogs, guests find these fees to be reasonable given the extensive pet-friendly services offered. The staff’s accommodating nature, even when faced with last-minute bookings that include pets, is repeatedly appreciated.
Overall, Chateau Victoria Hotel & Suites is praised for its friendly staff and reliable service, making it an excellent choice for travelers looking to enjoy a first-class experience with their dogs. The hotel's commitment to providing a welcoming environment for pet owners and their dogs secures its reputation as a top pet-friendly accommodation option.
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Location
Breakfast
The breakfast buffet, however, receives mixed feedback, with some opting to avoid it due to the limited variety and issues with food temperature. Despite the buffet's shortcomings, the Vista 18 restaurant is frequently recommended, both for its meals and the panoramic views.
Guests find the room service efficient and reasonably priced, providing a convenient option for those preferring to dine in-room. Allergies and dietary preferences are respected, with gluten-free options available, adding to the overall satisfaction of the breakfast experience at Chateau Victoria Hotel & Suites. While the breakfast aspects shine, there are areas for potential improvement, particularly concerning buffet quality and availability of clearer breakfast reservation procedures.
Dinner
Rooms
Beds
Cleanliness
Staff
The staff's kindness and helpfulness are evidently appreciated across the board, with many guests noting the positive impact of such hospitality on their overall experience. Whether dealing with the efficient check-in process or navigating through inquiries, guests feel sincerely taken care of by a responsive and cheerful team. Every interaction reflects a commitment to enhancing the guest experience, marked by a friendliness that seems to permeate through every corner of the establishment.
Moreover, the location itself is praised alongside the staff, adding to the convenience and comfort of a stay at this hotel. The synergy between an excellent location and superb facilities, combined with the outstanding service from the staff, contributes to making a stay at Chateau Victoria Hotel & Suites truly memorable for visitors to this vibrant city.
Wi-Fi
Gym
In addition to the gym, the hotel provides an excellent array of amenities that enhance the overall stay, including an on-site pool and jacuzzi, which are well-received by both adults and children alike. The availability of an on-site gym, laundry, pool, and restaurant collectively contribute to a comfortable and comprehensive experience for guests. While there is room for improvement with potential upgrades mentioned for the fitness center, the existing facilities demonstrate a commitment to guest satisfaction and convenience.
Pool
Parking
However, the overall parking experience can vary. Some guests note that the parking spots are rather tight, especially for larger vehicles like trucks, which can make parking a bit challenging. The parking situation is further complicated by the additional fees, typically around $20 per night, though some guests find this to be reasonable given the city-center location. Occasionally, guests struggle with finding a spot, particularly when arriving late.
Overall, while some find the parking experience to be tricky, the availability of services like valet and the proximity of parking facilities mitigate potential frustrations, offering a generally positive parking experience.
Family
Children seem to particularly enjoy the playful touches like the LEGO model of the hotel in the lobby, which was a hit with many families. The pool also provided hours of fun, especially for younger kids and grandkids. Additionally, the hotel offers convenient services such as a shuttle to a nearby arcade, adding to the excitement for children.
The hotel's central location is praised for its proximity to the harbor, allowing families to explore Victoria easily. Pet-friendly policies and accommodating staff further enhance the experience, guaranteeing a warm and welcoming stay. Many families have expressed satisfaction with the cleanliness and comfort following recent renovations, and the wide array of dining options available, whether by room service or at the on-site restaurant.
Overall, the Chateau Victoria Hotel & Suites is viewed by guests as a luxurious yet family-friendly establishment. Its combination of great service, spacious rooms, convenient location, and family-oriented facilities makes it a top choice for a relaxing and enjoyable family vacation in Victoria.
4 Star
Business
The attentive and friendly staff at the front desk ensure smooth check-ins, quickly attending to guest needs even during busy periods. Business guests will appreciate the hotel’s accommodating nature, with services like computer and printer access for document handling and support for specific business requirements. Though some rooms only feature portable air conditioning in the bedroom, the comfort of the suites and the overall hotel experience more than make up for it.
Additionally, the hotel provides a shuttle service for nearby attractions, adding a layer of convenience for guests with limited time. The combination of updated facilities and a location that caters to business needs makes Chateau Victoria Hotel & Suites a commendable choice for professionals visiting the city.
Dog Friendly
The positive atmosphere extends to the thoughtful amenities provided for pets. Guests mention receiving goodie bags containing treats upon arrival, and the availability of dog beds and blankets adds an extra layer of comfort for both pets and their owners. The hotel's environment, including its beautiful suites, contributes to a harmonious experience for guests traveling with their pets.
While there is an extra charge of $25 per night for dogs, guests find these fees to be reasonable given the extensive pet-friendly services offered. The staff’s accommodating nature, even when faced with last-minute bookings that include pets, is repeatedly appreciated.
Overall, Chateau Victoria Hotel & Suites is praised for its friendly staff and reliable service, making it an excellent choice for travelers looking to enjoy a first-class experience with their dogs. The hotel's commitment to providing a welcoming environment for pet owners and their dogs secures its reputation as a top pet-friendly accommodation option.
Yes, Chateau Victoria Hotel & Suites has pool(s) that belong to one or more of the following categories: Heated Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Chateau Victoria Hotel & Suites.
Yes, Chateau Victoria Hotel & Suites welcomes dogs.
Yes, parking facilities are available at Chateau Victoria Hotel & Suites.
Yes, Chateau Victoria Hotel & Suites has a gym.
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