Hotel Grand Pacific

Victoria, 463 Belleville Street48.420693,-123.37245(Show on Map)

8.7

Very Good

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Checkin - Checkout dates‌

Info

Summary of reviews

Hotel Grand Pacific is celebrated across multiple aspects, particularly for its outstanding location, impeccable cleanliness, friendly staff and excellent amenities. Located in the heart of Victoria, the hotel offers prime access to downtown attractions, ferry terminals, shops, restaurants and the iconic inner harbor. Guests frequently praise the convenience of being able to walk to the city’s key landmarks, including the parliament buildings. The hotel's waterfront location and stunning harbor views from many rooms add to its charm, making it a top choice for travelers seeking both beauty and functionality. In terms of dining, the hotel's breakfast is a significant highlight with guests enjoying its delicious taste, particularly the perfectly cooked potatoes and "over the top" pancakes. The Fathom restaurant, where breakfast and dinner are served, receives high accolades for its tasty dishes and excellent service. Although some found dinner to be slightly expensive and the menu limited, the overall feedback is positive with many appreciating the flavorful meals and elegant ambiance. The rooms at Hotel Grand Pacific are consistently praised for their spaciousness, cleanliness and comfort. Beautiful and modern interiors, combined with great views of the inner harbor, especially in harbor view rooms, are frequent compliments. Despite minor criticisms about dated decor in some rooms and occasional issues with room safes or a few missing amenities, the overall guest experience remains favorable. Friendly and helpful staff further enhance the stay, ensuring a pleasant and welcoming environment. The hotel's cleanliness stands out with guests often remarking on the spotless rooms and well-maintained common areas. This, combined with soundproofing, contributes to a serene and comfortable stay. The gym and pool facilities are also highlights, noted for their quality and variety. The gym is described as well-equipped and excellent, while the indoor pool, hot tub and sauna receive praise for their cleanliness and superb maintenance. Parking at the hotel is generally convenient and accessible, though some guests mention the additional cost and limited spaces as minor drawbacks. The hotel's self-parking is appreciated for being in a clean and bright underground parkade, contributing to the overall positive sentiment regarding ease and accessibility. Family guests find the hotel particularly accommodating with the indoor pool and prime location being significant advantages. Friendly restaurant servers and good sports facilities enhance the family-friendly atmosphere, making the Hotel Grand Pacific a highly recommended choice for family vacations. One area of mixed feedback is the beds with some guests finding them very comfortable, while others feel they are too firm. This varied feedback suggests potential guests with specific bedding preferences may want to take note. In summary, Hotel Grand Pacific excels in offering a well-rounded, high-quality stay. Its prime location, cleanliness, amenities and exceptional staff make it a preferred choice among travelers visiting Victoria.

Categories

Dog Friendly

The Hotel Grand Pacific welcomes pets up to 40lbs (combined weight for 2 pets) for a non-refundable fee. It provides a Pampered Pooch Package. Guide and Service dogs are welcomed with documented proof upon arrival.

Do you accept dogs in all rooms?No, some rooms only:

Is there an extra charge?Yes

Should the dog owner notify you before checking in?Yes, During the booking process

What is the maximum number of dogs per room?Only one dog is allowed

Is there a maximum weight of dogs accepted?Yes, 40 Lbs

Do you provide any specials, treats and toys (check all that apply)?

A place to sleep

Are there any leash-free play areas?No

Should the dog be kenneled at all times in the room?No

Should the dog be kenneled/kept in a pet carrier at all times in public areas?No

Should the dog remain leashed at all times in the room?No

Luxury

Overlooking Victoria's Inner Harbour, Hotel Grand Pacific offers a blend of coastal serenity and urban access. It features a 25-meter indoor lap pool, a full-service fitness center, and a spa with steam room, sauna, and hot tub. Rooms are classically decorated with luxury touches like a pillow menu and some have private balconies with harbor views.

Honeymoon

Offers a prime Inner Harbour location with luxurious amenities, including a large indoor pool, health club, and spa services. Provides elegant rooms and suites with harbour or city views, perfect for a comfortable and central stay.

Family

Hotel Grand Pacific features an indoor pool and is close to the Inner Harbour, making it convenient for family outings. The hotel provides comfortable accommodations and is within walking distance of many family attractions.

Romantic

Situated in Victoria's Inner Harbour, Hotel Grand Pacific offers a blend of luxury and convenience, with stunning waterfront views and exceptional service. The hotel provides a romantic and elegant setting for couples seeking a memorable getaway.

Pool

The Hotel Grand Pacific features a full athletic club with a 25-metre lap pool, a hot tub, steam room, and sauna. It is considered a lifestyle hotel with daily yoga classes and various dining options. It is also known for being family-friendly.

Heated Pool

Indoor Pool

Business

Hotel Grand Pacific boasts over 10,000 square feet of meeting and banquet space, including a waterfront ballroom. It provides on-site audio-visual services, five-star customer care, and award-winning food and beverage options. The hotel's location is central to the Inner Harbour and the Victoria Conference Centre.

Parking

This hotel is known to offer parking facilities for guests, which is a valuable amenity in the downtown area. Its central location combined with parking makes it a convenient choice.

EV charging stations

Accessible

This hotel offers seven accessible rooms featuring wheelchair-accessible doorways and barrier-free balconies. Accessible bathrooms are equipped with roll-in showers with benches, grab bars, and adjustable showerheads. Rooms also include space for lifts and lowered closet shelves, thermostats, and light switches for accessibility.

Gym

Features the Victoria Athletic Club, a full-service fitness facility popular with locals and Olympic athletes, offering Matrix strength training and cardio equipment, squash court, fitness classes (Yoga, Pilates, Zumba, HIIT, Nia), a cardio room, and a 25-meter lap pool with Aquafit classes, hot tub, steam room, kid's pool, and sauna.

EV charging stations

The Hotel Grand Pacific offers 6 SWTCH chargers, with 3 available for public use at $2/hr (max 4 hours) and 3 for hotel guests at $5 per charge or day. This offers flexibility for both guests and non-guests.

4 Star

This hotel provides immediate access to the city's attractions and offers refined accommodations and premium facilities. It features British colonial architecture, gardens, waterfront views, and sophisticated dining at Fire Water Restaurant. It also has floor-to-ceiling windows offering breathtaking views, a 24-hour fitness center, and an indoor pool.

Indoor Pool

Located in Victoria, the Hotel Grand Pacific features a well-maintained indoor pool and hot tub. The pool area is a relaxing space for guests, and the hotel's central location provides easy access to city attractions.

Yoga

Heated Pool

Room Types

Room Selected at Check-InBed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.

Signature Victoria Room: Two Queen BedsThis air-conditioned room with a private balcony features free WiFi and a flat-screen TV. Tea and coffee making facilities are provided. An en suite bathroom includes a hairdryer, bathrobes and complimentary amenities.

Signature Victoria Room: King BedThis air-conditioned room with a private balcony features a flat-screen TV. Tea and coffee making facilities are provided. An en suite bathroom includes a hairdryer, bathrobes and complimentary amenities.

Victoria Room: Two Queen BedsThis air-conditioned room with a private balcony features a flat-screen TV. Tea and coffee making facilities are provided. An en suite bathroom includes a hairdryer, bathrobes and complimentary amenities.

Victoria Room: Queen BedThis air-conditioned room with a private balcony features a flat-screen TV. Tea and coffee making facilities are provided. An en suite bathroom includes a hairdryer, bathrobes and complimentary amenities.

Victoria Room: King BedThis air-conditioned room with a private balcony features a flat-screen TV. Tea and coffee making facilities are provided. An en suite bathroom includes a hairdryer, bathrobes and complimentary amenities.

Signature City View Room: Two Queen BedsOffering city views from a private balcony, this air-conditioned room features a flat-screen TV. Tea and coffee making facilities are provided. An en suite bathroom includes a hairdryer, bathrobes, slippers and complimentary toiletries.

Signature City View Room: King Bed Offering city views from a private balcony, this air-conditioned room features a flat-screen TV. Tea and coffee making facilities are provided. An en suite bathroom includes a hairdryer, bathrobes, slippers and complimentary toiletries.

City View Room: Two Queen BedsOffering city views from a private balcony, this air-conditioned room features a flat-screen TV. Tea and coffee making facilities are provided. An en suite bathroom includes a hairdryer, bathrobes, slippers and complimentary toiletries.

City View Room: King BedOffering city views from a private balcony, this air-conditioned room features a flat-screen TV. Tea and coffee making facilities are provided. An en suite bathroom includes a hairdryer, bathrobes, slippers and complimentary toiletries.

Signature Harbour View Room: Two Queen BedsBoasting inner harbour views from a private balcony, this air-conditioned room features a flat-screen TV. Tea and coffee making facilities are provided. An en suite bathroom includes a hairdryer, bathrobes, slippers and complimentary toiletries.

Signature Harbour View Room: King Bed Boasting inner harbour views from a private balcony, this air-conditioned room features a flat-screen TV. Tea and coffee making facilities are provided. An en suite bathroom includes a hairdryer, bathrobes, slippers and complimentary toiletries.

Signature Victoria Suite: King Bed with Sofa BedThis air-conditioned suite with a private balcony features 2 flat-screen TVs and a separate seating area. Tea and coffee making facilities are provided. An en suite bathroom includes a hairdryer, bathrobes, slippers and complimentary toiletries.

Victoria Suite: King Bed with Sofa BedThis air-conditioned suite with a private balcony features 2 flat-screen TVs and a separate seating area. Tea and coffee making facilities are provided. An en suite bathroom includes a hairdryer, bathrobes, slippers and complimentary toiletries.

Signature City View Suite: King Bed with Sofa BedOffering city views from a private balcony, this spacious suite features 2 flat-screen TVs and a separate seating area. Tea and coffee making facilities are provided. An en suite bathroom includes a hairdryer, bathrobes, slippers and complimentary toiletries.

City View Suite: Two Queen BedsOffering city views from a private balcony, this spacious suite features 2 flat-screen TVs and a separate seating area. Tea and coffee making facilities are provided. An en suite bathroom includes a hairdryer, bathrobes, slippers and complimentary toiletries.

City View Suite: King Bed with Sofa BedOffering city views from a private balcony, this spacious suite features 2 flat-screen TVs and a separate seating area. Tea and coffee making facilities are provided. An en suite bathroom includes a hairdryer, bathrobes, slippers and complimentary toiletries.

Signature Harbour View Suite: King Bed with Sofa BedThese spacious contemporary suites offer inner harbour views from a private balcony, this air-conditioned suite features 2 flat-screen TVs and a separate seating area. Tea and coffee making facilities are provided. An en suite bathroom includes a hairdryer, bathrobes, slippers and complimentary toiletries.

Harbour View Suite: Two Queen BedsBoasting inner harbour views from a private balcony, this air-conditioned suite features 2 flat-screen TVs and a separate seating area. Tea and coffee making facilities are provided. An en suite bathroom includes a hairdryer, bathrobes, slippers and complimentary toiletries.

Guest Reviews

8.7

Very Good

Review Summaries

Location

Hotel Grand Pacific's location is highly praised by guests, making it an ideal spot for a memorable stay. The hotel is centrally situated, offering unbeatable proximity to downtown Victoria and its main tourist attractions. Guests appreciate its convenience with easy access to ferry terminals, shops, restaurants and the iconic inner harbor. The perfect setting for sightseeing, the hotel places visitors within walking distance of the city's key landmarks, including the parliament buildings. The surrounding area is both beautiful and functional with many guests highlighting stunning harbor views from their rooms. The waterfront location further enhances the appeal, coupled with the hotel’s excellent facilities and helpful staff. The importance of comfort is not overlooked with numerous guests reporting spacious, clean and well-maintained rooms. The property's convenience extends to off-street parking and amenities like a gym, pool and dining facilities, all adding to a pleasant stay. Whether for panoramic harbor views or simply to enjoy the heart of Victoria, Hotel Grand Pacific stands out as a top choice among travelers.

Breakfast

Guests of the Hotel Grand Pacific have praised the breakfast offerings highly, frequently noting its delicious taste, especially the perfectly cooked potatoes. Many guests enjoyed their in-room breakfast service, describing it as very good or great. The Fathom restaurant, where breakfast is also served, received accolades for its excellent menus and tasty dishes. High praise was given for specific items like the "over the top" pancakes and overall, the breakfast was often described as excellent, amazing and perfectly cooked. A few guests found the breakfast to be average with some commenting on meal temperature and value for money. Despite these minor criticisms, the majority of guests found the breakfast to be on par with any great dining experience elsewhere.

Dinner

The dinner experience at Hotel Grand Pacific's Fathom restaurant generally receives high praise for its delicious food and stunning, elegant ambiance. Many guests describe the restaurant as excellent and wonderful, noting the great food and amazing staff. The service is often highlighted as lovely and of high quality. However, some guests mentioned the menu was limited for a hotel of its size and found the food to be pricey and disappointing in some instances. Despite this, the proximity of other good restaurants nearby is noted as a convenient alternative. Overall, the dining at Fathom receives positive remarks, especially in terms of flavor and service.

Rooms

Hotel Grand Pacific offers guests rooms that consistently receive praise for their spaciousness, cleanliness and comfort. Many reviews highlight beautiful and modern interiors with great views of Victoria's inner harbor being a common compliment. Harbour view rooms, in particular, seem to be a guest favorite. The beds are frequently described as comfortable and rooms are generally very clean upon arrival. The suite accommodations often exceed expectations with their ample space, comfort and amenities. Despite some rooms showing signs of age or having dated decor, guests still appreciate their overall pleasantness and the hotel’s strategic location. There are minor issues reported, such as a slight unventilated smell in some rooms, outdated furniture in a few and occasional problems with room safes. Some guests also pointed out a lack of certain amenities, like slippers and toothbrushes, which one might expect in a four-star hotel. Nevertheless, the friendly, helpful staff, coupled with the stellar room service and convenient hotel facilities, make Hotel Grand Pacific a favorable choice for many visitors.

Beds

The beds at Hotel Grand Pacific have received mixed reviews from guests. Many appreciated the cleanliness and spaciousness of the rooms, highlighting the beds as comfortable and exceptionally pleasant in several instances. Some guests found the beds very comfortable, describing their experiences positively with terms like "super comfortable" and "very comfy." However, a significant number of guests found the beds to be too firm with some even describing them as extremely hard or akin to laying on a pool table slate. There were also mentions of worn-down mattresses and lumpy pillows affecting sleep quality. It appears that while some guests enjoyed the firmness of the beds, it was a discomfort for others. Therefore, potential guests with a preference for softer bedding might want to take note of these varied experiences. Overall, while the hotel is noted for its professional staff and positive environment, the contrasting opinions on the beds may influence guests' overall comfort during their stay.

Cleanliness

Hotel Grand Pacific consistently impresses guests with its high standards of cleanliness, a crucial factor for many travelers. Whether it’s the spotless rooms or the well-maintained common areas, the hotel doesn't fall short in delivering a pristine environment. Guests laud the spacious and meticulously clean rooms, many of which offer magnificent views. The hotel's location is another major plus, being conveniently close to tourist attractions, downtown and the ferry. Soundproofing adds to the serene and comfortable stay. The self-parking in a clean and bright underground parkade is an appreciated amenity. Friendly, helpful staff and great breakfasts further enhance the guest experience, making stays at Hotel Grand Pacific both pleasant and memorable.

Staff

The staff at Hotel Grand Pacific consistently receives high praise for their exceptional service. Guests frequently describe the team as friendly, helpful and accommodating. The front desk staff, in particular, stand out for their warm and effective assistance, often earning special mentions for their efforts. Whether addressing special requests or ensuring a smooth check-in process, the staff's attentiveness and competence are highlighted. Words like fantastic, phenomenal and amazing are consistently used to characterize the guests' interactions with the hotel personnel. Even during instances requiring early check-ins or room upgrades, the staff's positive demeanor and readiness to assist have been notable. Although a few reviews mentioned room for improvement in friendliness, the overwhelming consensus reflects a welcoming and upbeat team dedicated to enhancing the guest experience.

Gym

The gym at Hotel Grand Pacific is highly praised for its quality and variety. Guests appreciate the well-equipped weight room and the great selection of weights available. The workout facilities are considered some of the best encountered in hotel settings, often described as excellent and fantastic. The presence of a full gym distinguishes it from many hotels with limited equipment, effectively resembling an athletic club. Additionally, the combination of the gym with an indoor pool enhances the overall fitness experience with many guests loving the access to both amenities. The fitness center's equipment and setup receive consistent positive feedback, making it a standout feature of the hotel.

Pool

Hotel Grand Pacific's pool has received numerous commendations from its guests, emphasizing its superb quality and maintenance. The facility includes an impressively sized swimming pool with lanes for dedicated swimmers, along with a well-regarded hot tub and sauna. Positive feedback highlights the pool's cleanliness and the convenience of its fitness amenities. Guests consistently noted the enjoyment of using the pool area, describing it as fantastic, amazing and beautiful. Despite a few comments on occasional closures and staff interactions, the overall sentiment strongly favors the pool as a standout feature of the hotel.

Parking

Hotel Grand Pacific offers convenient and accessible parking options, including self-parking in a clean and bright underground parkade. However, guests often mention the additional cost of parking with self-parking priced at 21 CAD per night and valet parking at 28 CAD per night. Some reviews noted that the parking charges are higher than the average in the city and should ideally be included with the stay. There were also mentions of limited parking spaces and challenges for those with oversized vehicles. Despite these concerns, the overall sentiment about the ease and accessibility of the parking facilities was positive.

Family

The Hotel Grand Pacific offers a delightful experience for families, particularly with its well-maintained swimming pool and saunas that are a hit among kids. The hotel's prime location, which is within walking distance of many of Victoria's touristic attractions, adds to its appeal, allowing guests to explore the city with ease. A beautiful view of the harbor enhances the stay, along with good sports facilities available within the hotel. Families praise the friendly restaurant servers who make dining a pleasant experience, especially for young children. Although some rooms may be on the smaller side, options for upgrading to a suite provide more space for families to spread out comfortably. The hotel’s indoor facilities are noted to be great for family activities, making the Hotel Grand Pacific a highly recommended choice for family vacations.

FAQ

Yes, Hotel Grand Pacific has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Hotel Grand Pacific.

Yes, Hotel Grand Pacific welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire

Yes, parking facilities are available at Hotel Grand Pacific.

Yes, Hotel Grand Pacific has a gym.

Location

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