InfoSummary of reviewsB&B HOTEL Creil Chantilly is appreciated for its practical location, accommodating a variety of travel needs. Situated in a commercial area, it offers easy access to shops, supermarkets and numerous restaurants, adding convenience for dining out. Its proximity to popular attractions like Parc Astérix and Château de Chantilly, along with leisure activities such as bowling, enhances its appeal. The hotel is conveniently close to highways and the Creil train station, facilitating straightforward commuting. Despite being in an industrial area, it maintains a tranquil environment, ideal for both business travelers and those seeking relaxation. The added feature of free and secure parking is highly valued by guests.
Breakfast at the hotel receives mixed reviews. Many guests appreciate the hearty and varied offerings including croissants, quality coffee and fresh orange juice at a reasonable price. However, issues arise with the replenishment and variety of the buffet, especially after 8:30 or 9:00 am and some guests encounter practical problems with the availability of plates, glasses and small spoons. Nonetheless, the breakfast is generally considered good value for what is offered.
The rooms are described as clean, spacious and functional, providing comfortable bedding and efficient amenities, making them suitable for families. Though some rooms are smaller than expected and noise can be an issue, the rooms offer decent value for the price. There are occasional cleanliness concerns, such as dust and unpleasant odors, but the majority of guests find the rooms well-maintained and satisfactory.
The cleanliness of the hotel is generally viewed positively with clean bathrooms and fresh linens frequently mentioned. Some guests, however, report issues like dirty floors and occasional oversight in cleaning routines. Despite these, the overall cleanliness meets the comfort standards for most visitors.
Staff interactions receive mixed feedback. Many guests commend the staff for their warm, friendly and efficient service, especially the receptionists. However, some guests encounter unresponsiveness and unprofessional behavior, especially at the reception, coupled with language barriers for non-French speakers.
Free Wi-Fi is provided and is generally appreciated, although connectivity issues and inconsistent performance are noted by some guests. Despite these occasional problems, the provision of free Wi-Fi remains a positive aspect.
Parking at the hotel is highly regarded for its convenience and security. Free parking with a secure environment is a significant advantage, although some guests find the parking sometimes full. Nevertheless, the overall parking experience is positive with ample space and added public parking nearby.
The hotel attracts families with its spacious family rooms and convenient location near essential amenities. Despite minor issues like non-functioning USB chargers, the hotel provides a practical and comfortable stay for families.
The beds at the hotel are mostly praised for their comfort and cleanliness, though some guests find variabilities in firmness and bed structure problematic. Overall, the beds contribute positively to the guest experience.
B&B HOTEL Creil Chantilly offers good accessibility, especially for those traveling by car with easy access to parking and major motorways. The interior is welcoming, although the exterior might not be as visually appealing. Despite some minor accessibility issues, the hotel manages to balance convenience and comfort effectively.
Overall, B&B HOTEL Creil Chantilly presents a suitable, budget-friendly option with a strategic location, practical amenities and generally positive guest experiences, although room updates and enhanced breakfast management could further improve the overall experience. Show more