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Summary of reviewsMas Basico Hotel boasts a strategic location between downtown Veracruz and the commercial area of Boca del Rio, offering guests easy access to the beach and tourist attractions. The proximity to the boardwalk, shopping centers, pharmacies, dining options and the Beto Avila Stadium is highly appreciated. The peaceful ambiance combined with efficient and friendly staff ensures a pleasant and comfortable stay with many guests highlighting the good value for money provided by the hotel's modern design and cleanliness.
The breakfast at Mas Basico Hotel is a memorable experience, praised for its delicious taste, variety and affordability. The hotel restaurant is lauded for both breakfast and dinner with the food receiving consistent praise for its deliciousness, excellent preparation and reasonable pricing. The fast service and attention to detail from the staff enhance the dining experience, making it one of the hotel's standout features.
Guest feedback on the rooms is largely positive, emphasizing their original, comfortable design, spaciousness and cleanliness. However, some minor issues such as lack of certain amenities, noise due to poor soundproofing and occasional maintenance concerns were noted. Despite these, the rooms are generally seen as clean, cozy and well-maintained.
The hotel's overall cleanliness receives commendations with the facilities maintaining a high standard. Though the pool has mixed reviews with issues regarding cleanliness and maintenance, it is still enjoyed by some guests for its refreshing experience and nice atmosphere.
The staff at Mas Basico Hotel are frequently praised for their exceptional service and friendliness, contributing significantly to guests' positive experiences. The hotel's secure and ample parking facilities add to the convenience for visitors, though occasional minor inconveniences were reported.
Mas Basico Hotel is family-friendly with a relaxing and enjoyable environment suitable for children and adults alike, making it a solid choice for family vacations. The beds are frequently highlighted for their comfort, offering a restful sleep experience.
Overall, Mas Basico Hotel impresses guests with its superb facilities, excellent value for money and a service quality that often exceeds expectations. Many describe their stay as exceptional, despite minor criticisms. The welcoming attitude towards pets further enhances the hotel's appeal to travelers with furry companions. Show more
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Categories
Dog Friendly Hotel
Guests describe this hotel as pet-friendly and dog-friendly, with pets allowed for an extra fee. It is a convenient option for longer stays with pets.
Hotel with Swimming Pool
This hotel offers an outdoor swimming pool.
Outdoor Pool
4-Star Hotel
This hotel offers budget options and has received very good reviews. It provides comfortable accommodations and essential amenities for a pleasant stay.
Hotel with Outdoor Pool
The hotel offers an outdoor pool, a children's pool, and a shallow end, providing options for both adults and children.
Family Friendly Hotel
Hotel with Parking
Room Types
Standard Double with Two Double BedsThis air-conditioned twin/double room includes a flat-screen TV with cable channels, a private bathroom as well as an outdoor dining area. The unit offers 2 beds.
Double RoomThis air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as an outdoor dining area. The unit has 1 bed.
Guest Reviews
8.9
Excellent
Location
Mas Basico Hotel boasts a highly praised location that garners consistent positive feedback from guests. Nestled strategically between downtown Veracruz and the bustling commercial area of Boca del Rio, the hotel provides easy access to both the beach and the city’s key tourist attractions. Guests appreciate the proximity to the boardwalk, shopping centers, pharmacies and a variety of dining options including pizzerias and local eateries. The location’s accessibility is complemented by its surrounding peaceful ambiance, making it suitable for relaxation as well as exploration. The hotel’s convenience extends to the nearby transportation options and the Beto Avila Stadium, allowing visitors to effortlessly navigate the area. Additionally, the hotel's clean and well-maintained facilities, coupled with its efficient and friendly staff, contribute to an overall pleasant stay. Many guests highlight the good value for money and effective combination of comfort, cleanliness and modern design available at the hotel.
Breakfast
Mas Basico Hotel appears to be a standout destination for those who prioritize a memorable breakfast experience during their stay. Numerous guests have lauded the breakfast as excellent, flavorful and very delicious with ample variety to satisfy different palates. The food's deliciousness is frequently highlighted, making it one of the hotel's best features. Additionally, the affordability of the breakfast packages is noted, offering great value alongside tasty meals.
The hotel restaurant garners positive mentions for its atmosphere and the quality of both breakfast and dinner. Patrons appreciate the fast service and attention to detail from the staff. While one guest mentioned that the breakfasts could benefit from a bit more variety and some additional flavors, the overall sentiment remains overwhelmingly positive.
For those who missed the chance to taste the breakfast due to early departures, the willingness to return for another stay speaks volumes about the impression the hotel leaves. Combining positive service, comfortable accommodations and a delicious breakfast, Mas Basico Hotel offers a compelling option for travelers seeking both comfort and culinary satisfaction.
Dinner
The reviews for dinner at Mas Basico Hotel generally highlight a very positive dining experience with the food receiving consistent praise for its deliciousness and excellent preparation. Guests frequently describe the restaurant food as being very good, spectacular and well-priced, making dining there both a pleasure and a good value. There are mentions of a variety of meal options with everything from snacks to full dinners receiving favorable comments.
The service at the restaurant also contributes to a pleasant experience, being described as very fast, courteous and friendly. Many reviews emphasize the combination of excellent taste, reasonable prices and the attentive staff. The atmosphere of the restaurant, along with its accessible price and schedule, further enhances the overall dining experience. While one review noted that the flavor could improve a bit, the overwhelming consensus is that the food is delicious and well-enjoyed by guests.
Overall, the Mas Basico Hotel restaurant appears to be a key highlight for visitors, offering a variety of tasty and satisfying meals that leave a lasting positive impression.
Rooms
Mas Basico Hotel's rooms have garnered a mix of feedback from guests, highlighting both positive aspects and areas needing improvement. Many reviews praise the rooms for their original and comfortable design, spaciousness and overall cleanliness. Guests often describe the rooms as fresh, modern and well-equipped with ample space and essential amenities.
However, there are noted downsides, including the lack of certain amenities like irons and coffee makers and issues with noise due to poor soundproofing. Some rooms also suffer from maintenance issues like mold, leaks and general wear and tear. Occasional cleanliness concerns, particularly in bathrooms and from damp smells, have been reported. Despite this, many guests find the rooms cozy and functional with commendations on their comfort and cleanliness continuing to be frequent.
Overall, the rooms at Mas Basico Hotel are predominantly perceived as spacious, clean and comfortable, although some maintenance improvements could significantly enhance the guest experience.
Beds
Mas Basico Hotel is frequently praised for its super comfortable beds, which many guests have described as excellent and very cozy. The clean pillowcases and overall comfort of the beds contribute significantly to a restful sleep experience. While a few reviews mentioned that the beds were a bit on the hard side or were a little small, the general consensus is that the beds are comfortable and conducive to a good night's sleep. Some guests did encounter issues with the pillows being somewhat hard and occasional reports of dirty bedding, but these seem to be exceptions rather than the rule. Overall, the beds at Mas Basico Hotel are largely viewed as clean, comfortable and a key factor in a pleasant stay.
Cleanliness
Mas Basico Hotel garners positive feedback for its top-notch cleanliness. Guests often emphasize the clean and spacious rooms, highlighting that everything is always very clean. The entire facility, from the rooms to common areas, maintains a high standard of cleanliness. The staff’s dedication to maintaining a pristine environment is evident through multiple mentions of excellent room cleaning, super clean hotel surroundings and well-maintained facilities.
However, opinions on the pool are mixed with several mentioning dirty water and a need for daily cleaning. Despite some noted issues such as cobwebs in the bathroom and occasional mold on the floor, overall, guests are pleased with the cleanliness and comfort of the rooms. The hotel’s industrial yet simple aesthetic is well-received and matches the expectations set by its pricing. The reviews suggest that Mas Basico Hotel excels in providing a clean and comfortable stay for its visitors.
Staff
The staff at Mas Basico Hotel consistently receive praise for their exceptional service and friendly demeanor. Guests repeatedly highlight the attentiveness and kindness of the staff, noting that they are always willing to help and make sure visitors feel welcomed. Many reviews specifically point out the courteous nature of the reception team and the excellent service from the maintenance personnel. Even the bellboys receive commendation for their helpfulness.
Despite occasional notes about specific staff members not meeting the high standard set by their colleagues, the overall sentiment remains overwhelmingly positive. Guests frequently mention how the staff's excellent attention contributed to a pleasant stay, emphasizing how their friendly and respectful attitude stands out. The combined efforts of the team ensure that guests experience a warm and supportive environment, which complements the hotel's clean and comfortable facilities.
Pool
There's a mix of opinions regarding the pool at Mas Basico Hotel based on guest reviews. Some guests appreciate the refreshing and beautiful pool that adds extra value to their stay with clear water that isn’t murky, making the experience generally comfortable. The pool area is nicely maintained and provides a relaxing space, though it can sometimes be noisy due to children.
However, consistent feedback points to cleanliness issues with many noting the pool often appears dirty, turbid and somewhat neglected. Problems with maintenance, such as not cleaning it regularly and a lack of sturdy pool ladders, are highlighted. There are also mentions of small pool size and cold water temperature, alongside a need for more lounge chairs. Despite some positive remarks about pricing and the overall atmosphere, the need for better cleaning and maintenance schedules is a common criticism. Overall, while the pool adds value for some guests, improvements in cleanliness and maintenance could enhance the experience considerably.
Parking
Mas Basico Hotel offers ample and secure parking facilities with plenty of parking spaces available for guests. Despite some occasional inconveniences such as tight or cluttered spots, the overall parking experience is considered easy and spacious. There is a secure rear parking lot and private parking is available, ensuring guests feel safe. Though there have been isolated incidents of parking space denial, the staff are responsive and quick to provide alternative parking information. Additionally, the parking areas are noted for being easy to access and clean.
Family
Mas Basico Hotel stands out as a welcoming destination for families looking for a relaxing, enjoyable vacation. With a friendly and attentive staff, guests consistently feel like part of a close-knit community. The comfortable rooms provide an excellent option for family stays, ensuring everyone feels at home.
One of the highlights is the family-friendly pool, designed to accommodate safe play and swimming for kids and adults alike. The hotel grounds are consistently clean, which adds to the overall pleasant experience. Whether traveling with kids or as a couple, visitors find the calm and family-centric atmosphere inviting and reassuring. However, occasional noise due to the separation of some families can be a minor inconvenience.
Overall, Mas Basico Hotel offers great value for money, making it a solid choice for those seeking an enjoyable and stress-free family vacation.
4 Star
Mas Basico Hotel consistently impresses guests, often exceeding their expectations with superb facilities and services. The hotel offers excellent value for money, making it a highly recommended choice for travelers. Guests repeatedly praise the overall quality, describing the facilities as beautiful and exceptional and noting that the service feels akin to that of a higher-rated establishment. Additionally, the location and services are frequently highlighted as standout features. While minor criticisms are noted, such as the absence of a fan in some rooms and pet restrictions, the overwhelming sentiment is positive with many guests deeming the hotel superb and exceptional.
Outdoor Pool
Mas Basico Hotel's outdoor pool has received mixed feedback from guests. On the positive side, several reviews praise the pool as nice with a particularly nice pool area. Guests appreciated the warm water and clean conditions when maintained and some mentioned the clean rooms overlooking the pool, which added to the pleasant experience.
However, there were consistent complaints about the pool's condition with multiple reviews noting the water was often dirty and emphasis on the need for more regular cleaning. The restrictive operating hours of the pool, closing as early as 8 PM, left some guests wishing for more flexibility. Despite these drawbacks, the pool still emerged as a well-liked feature among many guests, especially when properly maintained.
Dog Friendly
Mas Basico Hotel stands out as a favorable option for travelers with pets, consistently described as pet-friendly and dog-friendly by guests. The hotel permits pets for an extra fee, making it convenient for those planning longer stays with their furry companions. Numerous reviews highlight the hotel's welcoming attitude towards pets, noting that it accommodates multiple pets and even accepts puppies. Guests have expressed appreciation for the provision of amenities like towels for pets, enhancing the comfort of both the pets and their owners. The overall consensus suggests that the hotel's acceptance and treatment of pets contribute significantly to a positive experience for pet-owning travelers.
Yes, Mas Basico Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Mas Basico Hotel.
Yes, Mas Basico Hotel welcomes dogs.
Yes, parking facilities are available at Mas Basico Hotel.