Hotel Royalty
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Summary of reviewsHotel Royalty in Veracruz enjoys a multitude of positive reviews, predominantly due to its incredible beachfront location on the Malecon. Guests have consistently praised its proximity to the beach, stunning sea views and easy access to the city's central attractions, including the port, historic sites, aquarium and various shops and restaurants. The accessibility to tourist hotspots and the convenience of nearby dining establishments, especially "Las Mojarras," further add to the hotel's appeal.
The hotel’s breakfast buffet stands out as an excellent feature, characterized by its delicious and complete offerings, which many guests found above expectations. The dining experience is further enhanced by the hotel's scenic beachfront location. Dinner also receives favorable feedback for the delicious and fresh meals, generous portions and excellent service, contributing positively to guests' overall satisfaction with the food and beverage options.
Room reviews present a mixed picture but highlight several positives such as spaciousness, cleanliness, comfortable beds and balconies with excellent sea views. The housekeeping staff is often commended for their efforts in maintaining cleanliness. The customer service at Hotel Royalty is another high point with numerous guests appreciating the friendly and attentive staff, particularly spotlighting the great service from housekeepers, waiters and specific staff members like Ms. Maria Luisa and Ricardo.
The hotel offers complimentary Wi-Fi, which, while sometimes critiqued for its reliability and speed, receives praise for great coverage and ease of access in many instances. The outdoor pool area is appreciated for its cleanliness and pleasant ambiance, even though some guests pointed out issues with water temperature and maintenance.
Family-friendly amenities and services make Hotel Royalty an attractive choice for family vacations with its prime location providing easy beach access and a supportive environment for both children and parents. Additionally, the hotel offers secure parking with 24-hour security, which, despite some noted limitations like narrow access and occasional space constraints, is generally seen as a valuable amenity.
Overall, Hotel Royalty's strengths lie in its unbeatable location, delightful dining experiences, spacious and clean rooms, friendly staff and various family-friendly features. Though there are areas for improvement, particularly in room maintenance and some services, the hotel consistently provides good value and enjoyable stays for its guests.
Categories
The hotel’s breakfast buffet stands out as an excellent feature, characterized by its delicious and complete offerings, which many guests found above expectations. The dining experience is further enhanced by the hotel's scenic beachfront location. Dinner also receives favorable feedback for the delicious and fresh meals, generous portions and excellent service, contributing positively to guests' overall satisfaction with the food and beverage options.
Room reviews present a mixed picture but highlight several positives such as spaciousness, cleanliness, comfortable beds and balconies with excellent sea views. The housekeeping staff is often commended for their efforts in maintaining cleanliness. The customer service at Hotel Royalty is another high point with numerous guests appreciating the friendly and attentive staff, particularly spotlighting the great service from housekeepers, waiters and specific staff members like Ms. Maria Luisa and Ricardo.
The hotel offers complimentary Wi-Fi, which, while sometimes critiqued for its reliability and speed, receives praise for great coverage and ease of access in many instances. The outdoor pool area is appreciated for its cleanliness and pleasant ambiance, even though some guests pointed out issues with water temperature and maintenance.
Family-friendly amenities and services make Hotel Royalty an attractive choice for family vacations with its prime location providing easy beach access and a supportive environment for both children and parents. Additionally, the hotel offers secure parking with 24-hour security, which, despite some noted limitations like narrow access and occasional space constraints, is generally seen as a valuable amenity.
Overall, Hotel Royalty's strengths lie in its unbeatable location, delightful dining experiences, spacious and clean rooms, friendly staff and various family-friendly features. Though there are areas for improvement, particularly in room maintenance and some services, the hotel consistently provides good value and enjoyable stays for its guests.
Hotel near The Beach
Situated on Boulevard Avila Camacho, this hotel is near the beach. Guests can easily walk to the shoreline and enjoy the sea.
Hotel with Parking
Free parking is available at this hotel, offering guests a convenient amenity for their vehicles.
Cheap Hotel
Located on Boulevard Avila Camacho, this hotel offers affordable accommodation with proximity to the coastline. It provides a comfortable base for enjoying beach activities.
3-Star Hotel
Located on Boulevard Avila Camacho, this hotel offers a central location and easy access to the city's attractions. It is known for providing good value for money.
Hotel with Outdoor Pool
This hotel features an outdoor pool and a sun terrace. It is located close to the beach.
Beachfront Hotel
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Guest Reviews
Hotel Royalty in Veracruz enjoys stellar praise primarily for its fantastic location. Nestled on the Malecon, it is just steps away from the beach, offering stunning and uninterrupted sea views. Guests appreciate its convenience with centrality providing easy access to key attractions including the city center, aquarium, wax museum and various shops and restaurants. Being close to the boardwalk, downtown and historic sites, the hotel's location allows for effortless exploration of Veracruz.
The beachfront positioning ensures that beautiful sea vistas are a constant delight, enhancing the overall guest experience. Proximity to important places such as the port, the historic center and various tourist spots makes it an ideal choice for both leisure and sightseeing. Visitors also speak highly of the nearby restaurant called "Las Mojarras" known for its delightful cuisine.
The cleanliness and comfort of the hotel, combined with the friendly and attentive staff, also garner positive remarks, though the location remains the standout feature. Whether guests are looking to enjoy beach activities, stroll along the Malecon or explore the bustling city life, Hotel Royalty's location is perfectly suited to meet various needs. The exceptional sea views, seamless access to tourist hotspots and centrality position the hotel as a prized accommodation choice in Veracruz.
Hotel Royalty's breakfast receives mostly positive feedback, particularly praising the buffet for being very good, complete and delicious. Many guests highlight the excellence of the breakfast, noting its tasty offerings and good price. The hotel's location by the sea further enhances the dining experience, making breakfast a standout aspect for many.
However, some guests pointed out issues such as the buffet running out quickly and delays in replenishment. Others mentioned that breakfast can be expensive, especially for children and a few found the breakfast service lacking in efficiency and friendliness. There were also mentions of breakfast not being included in the stay, which led some guests to seek alternatives nearby.
Despite these occasional setbacks, the general consensus is that the breakfast at Hotel Royalty is very good with a complete and delicious buffet that adds value to the overall hotel experience.
Hotel Royalty’s dinner offerings have garnered predominantly positive comments from guests. The food is consistently praised for being delicious, tasty and flavorful. Many guests noted that dishes are fresh and portions are sufficient with meals described as very good and affordable. The varied menu received favorable mentions with some highlighting the excellent service and attentiveness of the evening staff. Specific commendations went to individuals like Mr. Alberto for their dedication.
However, the feedback wasn't without critics. Some guests felt that certain dishes were incomplete in terms of ingredients and lacking in flavor. There were also mentions of an expensive buffet that didn't live up to guest expectations and some expressed a desire for more diverse options. Despite these occasional drawbacks, the overall sentiment leans positively towards the quality, service and value of the dining experience at the hotel.
The guest reviews for 'Hotel Royalty' reveal a mixed experience, primarily highlighting positive aspects such as the spaciousness and cleanliness of rooms. Many guests found the rooms to be large, comfortable and equipped with good-sized balconies offering excellent sea views. Beds were often described as comfortable and when cleaned, the rooms left a positive impression due to their tidiness.
However, several reviews pointed out significant issues with the hotel's maintenance and room conditions. Many rooms were reported to be outdated with old furniture and décor that have not been updated for years. Common complaints included small and neglected bathrooms with problems such as leaks, broken doors and poor drainage. Air conditioning issues and faulty equipment like TVs were frequent concerns.
The lack of basic amenities such as shampoo and proper lighting, coupled with cleanliness problems like dirty floors and cockroaches, detracted from the overall experience. This inconsistency in maintenance and attention to detail across different rooms suggests that while some rooms may have been recently remodeled and in better condition, others have been left deteriorated and need significant improvements.
In summary, while the size and view of the rooms at 'Hotel Royalty' can provide a comfortable and enjoyable stay, issues with cleanliness, outdated facilities and inconsistent maintenance considerably affect the quality of the accommodation.
Hotel Royalty features a range of feedback on its beds, which reflects a mixed experience among its guests. Many reviewers praised the beds for being very comfortable, noting the quality of the mattresses and pillows which ensured an excellent and restful sleep. Some guests highlighted the spacious 3-bed rooms with comfortable beds as a particularly pleasant aspect of their stay.
However, the comfort levels of the beds seem inconsistent. While some guests appreciated the firmness of the mattresses, others found them uncomfortably hard. There were repeated mentions of beds creaking with movement, which detracted from the overall comfort. Additionally, a portion of the reviews pointed out that the beds and bedding appeared aged with some experiencing issues such as bed stains, hairs on the beds and inadequate sheets.
Despite these varied opinions, it is evident that the hotel has the potential for improvement in bed quality to enhance guest satisfaction further.
Hotel Royalty's cleanliness receives mixed feedback from guests. On the positive side, many reviewers commend the hotel for its clean rooms and facilities with several describing the hotel as very clean and comfortable. The cleaning staff's efforts are often highlighted, particularly their thorough cleaning near the elevators and constant checking for standing water. Guests appreciate the general cleanliness and tidiness of the hotel, noting that everything is always kept clean.
However, some reviews point out significant drawbacks. Issues such as dirty sheets, stained surfaces and unclean bathrooms with limescale and mold are mentioned. Complaints about the appearance of the hotel being old and neglected, along with areas like the pool and hallways requiring more attention, also surface frequently. Some rooms were reported to have cockroaches and other cleanliness concerns like unclean towels and a lack of sufficient room cleaning.
Overall, while the hotel does have strong points in maintaining cleanliness, there are notable areas that require improvement to ensure a consistently pleasant stay for all guests.
At Hotel Royalty, guests frequently commend the staff for their friendliness and attentiveness, often describing interactions as kind, polite and professional. Many reviews highlight the exemplary service provided, particularly noting excellent attention and good treatment from various team members, including the housekeepers, waiters and security personnel. Special mentions were given to individuals like Ms. Maria Luisa and waiter Ricardo for their exceptional service.
Despite the prevalent positive feedback, some guests encountered issues with a few reception staff members who were perceived as rude or not attentive, especially when it came to handling bookings or requests. A minority of reviews pointed out specific instances of unfriendliness and lack of responsiveness from the parking and reception teams.
Overall, the prevailing sentiment is that Hotel Royalty provides a high level of customer care with a very kind and attentive team, ensuring guests generally feel well-treated and looked after during their stay.
Hotel Royalty offers guests complimentary Wi-Fi throughout the premises. While there are mixed opinions regarding the reliability and speed of the service, many guests have reported positive experiences. Some guests praised the internet as being very good and even extraordinary with excellent coverage and no need for passwords. Others noted that the Wi-Fi worked 100%, particularly in certain rooms such as room 228.
However, the reviews also noted several issues. A number of guests mentioned difficulty connecting to the Wi-Fi with the service being described as unreliable or hardly working at times. Some experienced slow speeds and frequent disconnections. Despite these concerns, it appears that the hotel has made efforts to provide free internet access for all its guests.
Overall, while the Wi-Fi service at Hotel Royalty can vary, there are several instances where it has met or even exceeded guest expectations.
Hotel Royalty boasts an outdoor pool that many guests have praised for its cleanliness and beauty. The pool area is described as cozy with nice facilities and a great ambiance, making it a pleasant spot to unwind. However, there are several concerns worth noting. The pool is frequently cited as being very cold, which might be uncomfortable for some guests. There are logistical issues such as a lack of towels, low tables for placing personal items and strict pool hours that limit accessibility. The pool's size is small and at times the area can become crowded.
More critically, a number of reviews have pointed to inconsistent maintenance, mentioning dirty water, a layer of grease and dirt, salty water and a poorly managed pool expansion project that left the area less clean. There's also feedback about the pool being deep for young children, emphasizing the need for close supervision.
In conclusion, while Hotel Royalty's pool has some commendable features, there are notable drawbacks related to maintenance, water temperature and general management that could affect the overall pool experience.
Hotel Royalty boasts a prime location for beach enthusiasts, situated right on the coastline with the beach just across the boulevard. Guests repeatedly highlight the easy access to the ocean with some emphasizing that it takes only a few meters to reach the sandy shores. The beachfront location provides excellent ocean views, allowing visitors to enjoy the scenic beauty directly from the hotel.
The hotel's proximity to the beach is a significant draw, enabling guests to swim and relax by the sea with minimal effort. In addition to the convenience of being so near the beach, the location also offers quick access to local attractions like the aquarium and wax museum. Despite occasional mentions of limited parking, the overall sentiment is that the location is magnificent, providing an ideal setting for those looking to immerse themselves in the coastal ambiance. The affordability of activities and amenities available on the beach in front of the hotel adds to the appeal, making Hotel Royalty a desirable destination for both relaxation and exploration.
Hotel Royalty offers a variety of parking options for its guests. The convenience of an indoor and enclosed parking lot with 24-hour security provides peace of mind. The presence of parking attendants ensures that vehicles are handled with care and free parking is available, which adds to the positive experience. Despite some reviews noting the limited space and narrow access, many find the parking sufficient and appreciate its availability. While some guests reported challenges in finding a spot and instances where they had to park on the street, the hotel's overall parking facilities, including a large, secure area, stand out as a notable amenity. However, cleanliness in the parking lot could be improved.
Hotel Royalty is an ideal destination for family vacations, offering a prime location on the Malecon just steps away from the beach. Emphasizing a family-friendly ambiance, it ensures that both children and parents have a comfortable stay. The hotel provides easy accommodation for family groups and even offers rooms before the official check-in time, reflecting flexibility and attentiveness to guests' needs.
Families can enjoy beautiful beachfront views, enhancing the overall experience as children relish the sun, sand and sea. The hotel’s dedication to creating a positive, family-oriented environment is evident in the staff's consistently good attitude and responsiveness.
While the place is generally family-friendly and quiet, there are some areas of the hotel where noise levels can increase, particularly around the pool where adult guests occasionally gather. Furthermore, the hotel's amenities for activities cater primarily to individual preferences and the beach with limited in-house family entertainment options. Despite these minor drawbacks, Hotel Royalty remains a promising choice for families seeking a serene beachside getaway.
Hotel Royalty offers a suitable option for those seeking good value for money. Nestled close to the beach and the boardwalk, its prime location is a significant highlight. Guests have found the hotel to be appropriately rated as a three-star facility with nice and spacious rooms, some even featuring large balconies. Despite the comfort, it's noted that the design is somewhat old-fashioned with certain amenities showing signs of wear, described as rusty and outdated.
While the hotel is consistently described as good or very good, there are mixed feelings about the overall quality for the price. Some guests found the cost a bit steep, expecting better quality services for the rate. Additionally, customer service has been cited as inconsistent. Nevertheless, for a three-star establishment, it delivers decent, appropriate facilities and benefits for business travelers, ensuring a satisfactory stay.
Hotel Royalty offers a convenient location that is ideal for business travelers, making it a good choice for those on a business trip. Many guests appreciated the attentiveness and quick response of the staff in resolving issues, which is crucial for a smooth business stay. While there were some mentions of the hotel having a neglected appearance and instances of non-functional air conditioning, the overall feedback highlights the hotel's suitability for business needs by having everything readily available. However, some reviews noted that the stay might be considered expensive for business purposes and that it can feel uncomfortable at times. Despite these drawbacks, the hotel still stands out for its good business location and accommodating services, making it a practical option for corporate travelers.
Hotel Royalty boasts a visually pleasing outdoor swimming pool, frequently noted for its beauty and cleanliness. The pool area is consistently well-maintained with synthetic grass that, while often damp, complements the surroundings. Guests appreciated the non-smoking policy around the pool, enhancing the overall ambiance of the area. Additionally, the pool area offers a lovely view, making it an appealing spot for relaxation.
However, there are some limitations to consider. The water temperature is often reported as very cold and there have been mentions of less-than-pristine water conditions at times. The pool hours are relatively short, closing earlier than some guests would prefer. Expansion activities have occasionally caused some cleanliness issues in the vicinity.
In summary, while the aesthetic and maintenance of Hotel Royalty's pool area are generally praiseworthy, colder water temperatures and limited pool hours may affect the overall experience for some visitors.
Hotel Royalty enjoys an enviable beachfront location, offering guests immediate access to the beach just in front of the hotel. Visitors appreciate the excellent proximity to the ocean, which provides beautiful and serene sea views right from their rooms. The hotel's advantageous position near the boardwalk enhances the coastal experience, affording convenient strolls and scenic vistas. Many guests highlight the beautiful ocean views which can also encompass pleasant cityscapes. The facilities at the hotel are described as excellent, further amplifying the appeal of its prime, beach-facing setting.
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Location
The beachfront positioning ensures that beautiful sea vistas are a constant delight, enhancing the overall guest experience. Proximity to important places such as the port, the historic center and various tourist spots makes it an ideal choice for both leisure and sightseeing. Visitors also speak highly of the nearby restaurant called "Las Mojarras" known for its delightful cuisine.
The cleanliness and comfort of the hotel, combined with the friendly and attentive staff, also garner positive remarks, though the location remains the standout feature. Whether guests are looking to enjoy beach activities, stroll along the Malecon or explore the bustling city life, Hotel Royalty's location is perfectly suited to meet various needs. The exceptional sea views, seamless access to tourist hotspots and centrality position the hotel as a prized accommodation choice in Veracruz.
Breakfast
However, some guests pointed out issues such as the buffet running out quickly and delays in replenishment. Others mentioned that breakfast can be expensive, especially for children and a few found the breakfast service lacking in efficiency and friendliness. There were also mentions of breakfast not being included in the stay, which led some guests to seek alternatives nearby.
Despite these occasional setbacks, the general consensus is that the breakfast at Hotel Royalty is very good with a complete and delicious buffet that adds value to the overall hotel experience.
Dinner
However, the feedback wasn't without critics. Some guests felt that certain dishes were incomplete in terms of ingredients and lacking in flavor. There were also mentions of an expensive buffet that didn't live up to guest expectations and some expressed a desire for more diverse options. Despite these occasional drawbacks, the overall sentiment leans positively towards the quality, service and value of the dining experience at the hotel.
Rooms
However, several reviews pointed out significant issues with the hotel's maintenance and room conditions. Many rooms were reported to be outdated with old furniture and décor that have not been updated for years. Common complaints included small and neglected bathrooms with problems such as leaks, broken doors and poor drainage. Air conditioning issues and faulty equipment like TVs were frequent concerns.
The lack of basic amenities such as shampoo and proper lighting, coupled with cleanliness problems like dirty floors and cockroaches, detracted from the overall experience. This inconsistency in maintenance and attention to detail across different rooms suggests that while some rooms may have been recently remodeled and in better condition, others have been left deteriorated and need significant improvements.
In summary, while the size and view of the rooms at 'Hotel Royalty' can provide a comfortable and enjoyable stay, issues with cleanliness, outdated facilities and inconsistent maintenance considerably affect the quality of the accommodation.
Beds
However, the comfort levels of the beds seem inconsistent. While some guests appreciated the firmness of the mattresses, others found them uncomfortably hard. There were repeated mentions of beds creaking with movement, which detracted from the overall comfort. Additionally, a portion of the reviews pointed out that the beds and bedding appeared aged with some experiencing issues such as bed stains, hairs on the beds and inadequate sheets.
Despite these varied opinions, it is evident that the hotel has the potential for improvement in bed quality to enhance guest satisfaction further.
Cleanliness
However, some reviews point out significant drawbacks. Issues such as dirty sheets, stained surfaces and unclean bathrooms with limescale and mold are mentioned. Complaints about the appearance of the hotel being old and neglected, along with areas like the pool and hallways requiring more attention, also surface frequently. Some rooms were reported to have cockroaches and other cleanliness concerns like unclean towels and a lack of sufficient room cleaning.
Overall, while the hotel does have strong points in maintaining cleanliness, there are notable areas that require improvement to ensure a consistently pleasant stay for all guests.
Staff
Despite the prevalent positive feedback, some guests encountered issues with a few reception staff members who were perceived as rude or not attentive, especially when it came to handling bookings or requests. A minority of reviews pointed out specific instances of unfriendliness and lack of responsiveness from the parking and reception teams.
Overall, the prevailing sentiment is that Hotel Royalty provides a high level of customer care with a very kind and attentive team, ensuring guests generally feel well-treated and looked after during their stay.
Wi-Fi
However, the reviews also noted several issues. A number of guests mentioned difficulty connecting to the Wi-Fi with the service being described as unreliable or hardly working at times. Some experienced slow speeds and frequent disconnections. Despite these concerns, it appears that the hotel has made efforts to provide free internet access for all its guests.
Overall, while the Wi-Fi service at Hotel Royalty can vary, there are several instances where it has met or even exceeded guest expectations.
Pool
More critically, a number of reviews have pointed to inconsistent maintenance, mentioning dirty water, a layer of grease and dirt, salty water and a poorly managed pool expansion project that left the area less clean. There's also feedback about the pool being deep for young children, emphasizing the need for close supervision.
In conclusion, while Hotel Royalty's pool has some commendable features, there are notable drawbacks related to maintenance, water temperature and general management that could affect the overall pool experience.
Beach
The hotel's proximity to the beach is a significant draw, enabling guests to swim and relax by the sea with minimal effort. In addition to the convenience of being so near the beach, the location also offers quick access to local attractions like the aquarium and wax museum. Despite occasional mentions of limited parking, the overall sentiment is that the location is magnificent, providing an ideal setting for those looking to immerse themselves in the coastal ambiance. The affordability of activities and amenities available on the beach in front of the hotel adds to the appeal, making Hotel Royalty a desirable destination for both relaxation and exploration.
Parking
Family
Families can enjoy beautiful beachfront views, enhancing the overall experience as children relish the sun, sand and sea. The hotel’s dedication to creating a positive, family-oriented environment is evident in the staff's consistently good attitude and responsiveness.
While the place is generally family-friendly and quiet, there are some areas of the hotel where noise levels can increase, particularly around the pool where adult guests occasionally gather. Furthermore, the hotel's amenities for activities cater primarily to individual preferences and the beach with limited in-house family entertainment options. Despite these minor drawbacks, Hotel Royalty remains a promising choice for families seeking a serene beachside getaway.
3 Star
While the hotel is consistently described as good or very good, there are mixed feelings about the overall quality for the price. Some guests found the cost a bit steep, expecting better quality services for the rate. Additionally, customer service has been cited as inconsistent. Nevertheless, for a three-star establishment, it delivers decent, appropriate facilities and benefits for business travelers, ensuring a satisfactory stay.
Business
Outdoor Pool
However, there are some limitations to consider. The water temperature is often reported as very cold and there have been mentions of less-than-pristine water conditions at times. The pool hours are relatively short, closing earlier than some guests would prefer. Expansion activities have occasionally caused some cleanliness issues in the vicinity.
In summary, while the aesthetic and maintenance of Hotel Royalty's pool area are generally praiseworthy, colder water temperatures and limited pool hours may affect the overall experience for some visitors.
Beachfront
Yes, Hotel Royalty has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Royalty.
No, Hotel Royalty doesn't allow dogs.
Yes, parking facilities are available at Hotel Royalty.
No, Hotel Royalty doesn't have a gym.
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