Veracruz19.14135500,
-96.10252700,
Boulevard Adolfo Ruiz Cortines, 4298 (Show on Map)
8.4
Very Good
➔
➔
Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsHoliday Inn Veracruz-Boca Del Rio by IHG offers an impressive range of positive experiences to its guests, making it a favored choice for both leisure and business travelers. Nestled in a prime location, the hotel provides easy access to popular attractions, shopping centers, and the boardwalk, with the added bonus of direct beach proximity and stunning sea views. This convenience, coupled with a tranquil atmosphere, forms the backdrop for a relaxing stay.
The breakfast buffet at the hotel is highly praised for its variety and taste, with many finding it a satisfying start to their day. Service during meals is often noted for its quality, contributing to a pleasant dining experience. Guests also appreciate the variety and quality of dinner offerings, particularly the buffet, which is well-regarded for its assortment of high-quality items.
The hotel rooms are frequently lauded for their spaciousness and cleanliness, with guests appreciating the comfort of the beds and the overall maintenance of facilities. This, along with a high standard of cleanliness throughout the hotel, ensures a comfortable stay. The staff stands out for their exceptional service, consistently receiving praise for their friendliness, attentiveness, and commitment to guest comfort.
The pool area is another highlight, offering a diverse and inviting environment, complete with covered and heated sections, providing a perfect retreat regardless of the weather. While some maintenance issues are noted, the general experience remains positive, enhanced by the staff’s attentive service.
Direct beach access is a notable feature, though some guests have mixed feelings due to occasional cleanliness and upkeep issues. Nonetheless, the combination of the hotel's location, amenities, and outstanding service contributes to a generally satisfying and enjoyable stay at the Holiday Inn Veracruz-Boca Del Rio by IHG. Show more
Read review summaries for all categories
Categories
Beachfront Resort
This beachfront resort offers a perfect setting with comfortable accommodations and various amenities. While specific details about beach access and views aren't highlighted, the resort setting suggests a comprehensive beachfront experience. It provides a good option for travelers looking for a resort-style vacation.
Resort near The Beach
This beachfront hotel is located beside the sea, offering guests the opportunity to enjoy the beach and discover the city. It provides easy access to Veracruz International Airport, the World Trade Center Veracruz, and downtown.
Family Friendly Resort
This hotel provides comfortable accommodations and is situated in a convenient location in Boca del Rio. It offers amenities suitable for families.
Resort with Swimming Pool
This resort provides a relaxing pool area for guests. As a Holiday Inn, it maintains standards of quality and service, ensuring a pleasant experience for all visitors.
Indoor Pool Lazy River Outdoor Pool
Resort with Parking
This IHG property provides free self-parking facilities, making it a convenient choice for travelers with their own transportation.
Resort with Gym
Holiday Inn Veracruz-Boca Del Rio by IHG is a resort with gym facilities. This hotel provides a convenient option for travelers looking to combine relaxation with fitness.
Resort with Outdoor Pool
This resort features both indoor and outdoor pools, offering a diverse pool area for guests. The spacious and clean pools provide a comfortable environment for relaxation.
Resort with Indoor Pool
Offers both indoor and outdoor pools, providing options for relaxation and recreation. Features a beachfront location with beautiful sea views. Provides easy access to the airport, World Trade Center, and downtown Veracruz.
Business Resort
Accessible Resort
3-Star Resort
Resort with Lazy River
Room Types
Standard RoomBed type and smoking preference cannot be guaranteed and will be allocated upon arrival.
Standard Ocean View - Two Double BedsThis room offers views of the Gulf of Mexico.
Standard King RoomThis rooms features air conditioning, cable TV and a private bathroom.
Standard Double Room with Two Double BedsThe double room provides air conditioning, a safe deposit box, as well as a private bathroom featuring a shower and a hairdryer. The double room offers a tiled floor and video games. The unit offers 2 beds.
Superior Double Room with Two Double Beds and Ocean View - Non-SmokingThe double room features air conditioning, a safe deposit box, as well as a private bathroom boasting a shower and a hairdryer. The unit has 2 beds.
Standard Double Room with BalconyThe double room has a balcony. The unit has 2 beds.
Guest Reviews
8.4
Very Good
Location
Nestled in a prime spot, the Holiday Inn Veracruz-Boca Del Rio by IHG boasts an exceptional location that consistently impresses its guests. The hotel is perfectly situated for those looking to explore the best of Veracruz, with easy access to popular attractions, shopping centers, and the boardwalk. Guests appreciate the tranquil atmosphere, making it an ideal place for relaxation. Proximity to the beach is a highlight, with direct access making it convenient for families and those eager to enjoy the sea. The location also provides stunning sea views, which adds to the overall experience. Accessibility and the hotel's connection to major city spots ensure a smooth and enjoyable stay, with many noting the convenience of nearby shops and events. The combination of a superb location, pool, and friendly service makes this hotel a recommended choice for both leisure and business travelers.
Breakfast
The breakfast experience at Holiday Inn Veracruz-Boca Del Rio by IHG generally receives high praise from guests, with many highlighting the variety and taste of the buffet. Diners frequently comment on the rich and varied selection available, describing the breakfast as delicious and excellent. The service during breakfast is often noted for its quality, contributing to a pleasant dining experience. Many guests appreciate the inclusion of breakfast in their room rate, adding value to their stay.
However, some logistical concerns are mentioned, notably the distinction between adult and children's breakfast options. Guests with families indicate a limited selection for children, which sometimes requires paying extra to access the full buffet. Additionally, there are remarks about the high prices of certain items, and a few reviews suggest a desire for more diversity in the buffet offerings, particularly vegetarian options.
Despite the occasional critique, the overall sentiment underscores a satisfying and enjoyable breakfast at the hotel, making it a notable feature for those staying in Veracruz-Boca Del Rio.
Dinner
The dining experience at Holiday Inn Veracruz-Boca Del Rio by IHG seems to leave a generally positive impression on guests. The restaurant receives commendations for its good and pleasant ambiance, offering a menu that is described as complete and varied. Diners often highlight the excellent and delicious quality of the food, with specific praise directed at the buffet-style offerings. The buffet, in particular, is well-regarded for its assortment of bread, fruits, desserts, and juices, providing a tasty experience.
Service is frequently noted as satisfactory, whether dining at the restaurant or opting for room service. While the poolside food service can be a bit slow, the quality of food remains commendable. Despite these positive aspects, there are occasional remarks about limited variety and instances where the cooking fell short, leaving the food lacking in flavor. Overall, guests seem generally pleased with the dining options provided by Holiday Inn Veracruz-Boca Del Rio, appreciating both the quality and diversity of what is available.
Rooms
Holiday Inn Veracruz-Boca Del Rio by IHG offers a range of room experiences that mostly cater to those looking for comfort and space during their stay. Guests frequently remark on the spaciousness and cleanliness of the rooms, noting that facilities are well-maintained despite some signs of aging. The comfort level of the mattresses and pillows receives high praise, suggesting a restful night's sleep is typical, although some guests find them excessively soft or the bed linens not up to standard. Many appreciate the tranquil atmosphere and those with rooms boasting sea views find them particularly special.
On the downside, visitors have mentioned occasional issues with room maintenance—such as a musty odor, humidity, or an old-fashioned style. The hotel's age is evident in certain areas, with some guests pointing out the need for bathroom renovations and improvements to air conditioning. Moreover, while some rooms are bright and spacious, others have been described as cramped or in unfavorable locations. Despite these occasional setbacks, the staff is often highlighted for their kindness, contributing to a generally pleasant experience.
Beds
The Holiday Inn Veracruz-Boca Del Rio by IHG is often praised by guests for its exceptionally comfortable beds, which contribute to a restful stay. Guests frequently describe the experience as sleeping like a baby, with the combination of soft mattresses and supportive pillows being a standout feature. Many reviewers mention the delight of sinking into the bedding, which is consistently noted for its cleanliness and comfort. True to the Holiday Inn tradition, this location maintains the high standard of bed comfort that guests have come to expect. However, some guests noted that the mattresses might feel excessively soft or a bit old-fashioned, yet these observations are overshadowed by the overwhelming positives regarding bed comfort. Overall, the beds and pillows enhance the experience, often leading to a better night's sleep than guests might have at home.
Cleanliness
Holiday Inn Veracruz-Boca Del Rio by IHG receives commendations for its overall cleanliness, with many guests praising the immaculate state of the facilities and rooms. Visitors often highlight the clean and comfortable accommodations, where the air-conditioning adds to the comfort level. The reception staff and service team are appreciated for their friendliness and promptness in resolving issues, contributing to the positive experience. The restaurant is noted for maintaining high cleanliness standards, ensuring a pleasant dining experience.
Despite many positive remarks, there are areas that warrant attention. The pool, while sometimes described as clean, has received criticism for needing more frequent upkeep and cleaning. Issues such as musty odors in certain areas, mold from humidity, and old towels in rooms and at the pool have been mentioned by guests, suggesting these aspects require attention. Some comments also point to the need for renovations, as various facilities display signs of aging, including bathroom fixtures that need repair and maintenance.
In summary, the Holiday Inn Veracruz-Boca Del Rio excels in providing clean and comfortable accommodations but could benefit from improvements in certain facilities to enhance the overall guest experience.
Staff
Holiday Inn Veracruz-Boca Del Rio by IHG is distinguished by its exceptional staff service, contributing significantly to a positive experience for guests. The majority of reviews highlight the friendliness, attentiveness, and commitment of the hotel staff. Guests frequently mention the excellent service provided in various areas including rooms, the café, and the pool. The front desk staff, notably courteous and helpful, are eager to assist to the best of their abilities, making check-in and check-out processes smooth and efficient. The waitstaff, bellboys, and receptionists such as Michel and Miss Berenice are praised for their outstanding attention and helpfulness. While there are rare mentions of the reception staff lacking friendliness and occasional lapses in the general staff's attentiveness, overall the staff's hospitality stands out. The staff make every effort to ensure guest comfort and relaxation, creating a welcoming environment that encourages a memorable stay.
Pool
The Holiday Inn Veracruz-Boca Del Rio boasts a diverse pool area that many guests find to be a highlight of their stay. Despite some noting that the pools occasionally suffered from maintenance issues and closures, the overall sentiment is largely positive. The pools are frequently praised for their spaciousness and niceness, providing a comfortable and safe environment for relaxation. Guests appreciate the covered and heated sections, particularly when outdoor conditions might be less inviting, such as on windy days.
The pool area itself, along with its access to the beach, offers a picturesque and enjoyable retreat. The cleanliness and general atmosphere enhance the overall experience, although there have been isolated incidents of the pools being dirty. Guests have also commended the attentive and helpful staff, improving the overall poolside experience, despite occasional delays in service.
In addition to the pool, the hotel's breakfast buffet garners acclaim for its variety and delicious options, making it another standout feature alongside the pool amenities. Overall, guests find their stay at the Holiday Inn Veracruz-Boca Del Rio to be a pleasant experience, particularly due to the combination of excellent pool facilities and quality staff service.
Beach
Nestled within the vibrant region of Boca Del Rio, the Holiday Inn Veracruz offers guests direct access to a stretch of beach that receives varied opinions from visitors. Many appreciate the excellent access to the shoreline afforded by the hotel’s convenient location, often pointing out the ease with which one can reach the sand from the hotel. This advantage is highlighted by a short tunnel that connects guests to the private beach directly from the property.
While some guests describe the beach as very good and even magnificent at times, the overall experience seems to present more challenges. Visitors have noted concerns regarding cleanliness, with reports of moderate seaweed presence and a general lack of upkeep. The beach's appearance is occasionally marred by nearby stormwater discharges, which detract from its appeal. This has led to mixed experiences, with some finding the conditions unsatisfactory due to unpleasant odors and the appearance of sewage discharges.
Nonetheless, the combined allure of direct access to both the pool and the beach, alongside the opportunity to enjoy moments like breakfast on the beach, offers potential for a relaxing visit, though the setting may benefit from more consistent maintenance to fully meet guest expectations.
Yes, Holiday Inn Veracruz-Boca Del Rio by IHG has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool, Lazy River.
No, a spa isn't available at Holiday Inn Veracruz-Boca Del Rio by IHG.
No, Holiday Inn Veracruz-Boca Del Rio by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Veracruz-Boca Del Rio by IHG.
Yes, Holiday Inn Veracruz-Boca Del Rio by IHG has a gym.