Hotel Playa de Oro - Enfrente de WTC y Plazas Comerciales
Veracruz
19.13554300,
-96.10591400
,
23 Paseo Ejército Mexicano Poniente, Colonia Luis Echeverria
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Summary of reviewsHotel Playa de Oro, strategically positioned near the World Trade Center and several shopping centers like Plaza Américas, stands out for its exceptional location. Guests frequently highlight the convenience of being close to commercial hubs, the beach and accessible routes to the city center and bus terminal. This prime location, coupled with friendly and attentive staff, significantly enhances the overall guest experience.
The hotel features a beautiful, well-maintained pool area that consistently receives positive feedback. Visitors appreciate its aesthetic appeal, ideal temperature and suitability for children, making it a pleasant and relaxing space. However, occasional lapses in maintenance have been noted.
The staff at Hotel Playa de Oro contribute greatly to the positive experience, frequently praised for their kindness, efficiency and professionalism. Guests feel welcomed and well taken care of, enhancing their stay despite minor issues like noise from early morning cleaning activities.
Breakfast at the hotel is viewed positively for its delicious food and good service, although there is room for improvement. Some guests find the offerings minimal and experience issues with cleanliness and unexpected charges. Enhancing the breakfast menu and providing clearer information could significantly elevate the guest experience.
The rooms offer a mixed experience; while some guests find them spacious, comfortable and clean with amenities like hot water, others report issues such as small size, noise disturbances, maintenance problems and cleanliness concerns. Beds receive varying feedback with some guests finding them uncomfortable and in need of updating. Consistency in room service and improved maintenance could address these disparities.
Cleanliness and maintenance across the hotel yield mixed reviews. While some guests praise the clean and comfortable rooms and well-maintained pool, others highlight issues with stained linens, dirty facilities and neglected maintenance. Addressing these inconsistencies would enhance overall cleanliness.
Lastly, the hotel’s Wi-Fi service appears to need improvement with frequent reports of weak and unreliable connectivity.
Overall, Hotel Playa de Oro’s excellent location, commendable staff service and appealing pool area make it a noteworthy choice for travelers, though enhancements in breakfast quality, room amenities, cleanliness and Wi-Fi connectivity are necessary to elevate the guest experience further.
Categories
The hotel features a beautiful, well-maintained pool area that consistently receives positive feedback. Visitors appreciate its aesthetic appeal, ideal temperature and suitability for children, making it a pleasant and relaxing space. However, occasional lapses in maintenance have been noted.
The staff at Hotel Playa de Oro contribute greatly to the positive experience, frequently praised for their kindness, efficiency and professionalism. Guests feel welcomed and well taken care of, enhancing their stay despite minor issues like noise from early morning cleaning activities.
Breakfast at the hotel is viewed positively for its delicious food and good service, although there is room for improvement. Some guests find the offerings minimal and experience issues with cleanliness and unexpected charges. Enhancing the breakfast menu and providing clearer information could significantly elevate the guest experience.
The rooms offer a mixed experience; while some guests find them spacious, comfortable and clean with amenities like hot water, others report issues such as small size, noise disturbances, maintenance problems and cleanliness concerns. Beds receive varying feedback with some guests finding them uncomfortable and in need of updating. Consistency in room service and improved maintenance could address these disparities.
Cleanliness and maintenance across the hotel yield mixed reviews. While some guests praise the clean and comfortable rooms and well-maintained pool, others highlight issues with stained linens, dirty facilities and neglected maintenance. Addressing these inconsistencies would enhance overall cleanliness.
Lastly, the hotel’s Wi-Fi service appears to need improvement with frequent reports of weak and unreliable connectivity.
Overall, Hotel Playa de Oro’s excellent location, commendable staff service and appealing pool area make it a noteworthy choice for travelers, though enhancements in breakfast quality, room amenities, cleanliness and Wi-Fi connectivity are necessary to elevate the guest experience further.
Hotel Taking Steps Towards Sustainability
Rated positively for its eco-friendliness by guests and provides a water dispenser as an amenity to reduce plastic bottle waste.
Hotel with Free Wi-Fi
Hotel Playa de Oro provides guests with free Wi-Fi.
Cheap Hotel
Located opposite the WTC and shopping centers, this hotel is a cost-effective option for those visiting for business or shopping. It offers convenience and basic amenities.
Accessible Hotel
This hotel is wheelchair accessible and provides toilet with grab rails. It offers facilities for disabled guests and accessible parking.
Hotel with Outdoor Pool
This hotel features an outdoor swimming pool and a children's pool equipped with a waterslide, catering to families.
Hotel with Children's Pool
This hotel features a children's pool equipped with a waterslide, providing a specific and fun water activity for kids. It also has an outdoor pool and is located near the beach.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Children's Pool Outdoor Pool
Hotel with Parking
3-Star Hotel
Guest Reviews
Hotel Playa de Oro boasts an exceptional location, frequently praised by guests for being strategically positioned near key destinations. It is notably close to Plaza Américas, various other shopping centers and the World Trade Center (WTC), making it a convenient choice for both leisure and business travelers. The hotel’s proximity to the beach adds to its appeal, allowing guests to enjoy seaside activities without hassle. Families appreciate the pool, finding it perfect for children, which, coupled with the friendly and attentive staff, enhances the overall stay. Its central location also offers easy access to routes leading to the city center and the bus terminal, facilitating exploration of the broader area. The convenience of being near commercial hubs and the beach, along with commendable service and amenities, makes the location of Hotel Playa de Oro a standout feature that significantly enriches the guest experience.
The breakfast experience at Hotel Playa de Oro - Enfrente de WTC y Plazas Comerciales draws mixed reviews from guests, though there are positive aspects to highlight. Several guests found the breakfast to be very good, citing delicious food and good service. Many appreciated the affordability and timely service of the meal. Positive mentions include the food being tasty and the restaurant's good service, adding value to their stay.
However, a common thread among the reviews is the perceived insufficiency and limitations of the breakfast provided. Many guests felt the meal was too minimal, often just coffee, juice and bread, which they felt was not enough to start their day. There were also reports of additional charges for what was supposed to be included, creating a sense of dissatisfaction. Some guests also found the conditions less than satisfactory, including occasions where cleanliness was an issue or when additional requests like hot water came with an extra cost.
A few guests suggested improvements, such as offering multiple breakfast options and ensuring that the meal serves more than just adults without unexpected charges. Despite the commendations, the overall sentiment indicates that enhancing the breakfast offerings and providing clearer information would significantly improve the guests' experience.
The rooms at Hotel Playa de Oro present a mixed experience for guests. While some visitors found their rooms to be spacious, beautiful, comfortable and clean with hot water available, many others reported significant issues. The small size of the rooms was a common complaint, along with noise disturbances from adjacent rooms and the pool area. Maintenance seems to be a recurring problem with mentions of broken doors, fallen mirrors and a lack of cleanliness in bathrooms. Additionally, some guests noted uncomfortable beds and pillows with occasional reports of broken mattresses. Issues with electrical outlets, lighting and cleanliness were also flagged, including specific concerns about stained linens and unpleasant odors. On the upside, the presence of amenities like hot water and clean linens offered some comfort, though the inconsistency in room service and staff friendliness detracted from the overall experience.
At Hotel Playa de Oro, guest experiences with the beds have been mixed. Many guests describe the comfort of the room positively, yet several reviews indicate a significant issue with the mattresses. Words like very hard, uncomfortable, deformed and old frequently appear, suggesting that the beds might not meet everyone’s expectations for a restful sleep. Furthermore, there are mentions of bedding and towels with visible stains and occasional wear and tear, which highlights some areas for improvement in cleanliness and maintenance. However, a few guests have found the beds comfortable, showing that experiences can vary. Overall, it seems that while the hotel offers some level of comfort in its rooms, the consistency of bed quality might be an area needing attention.
Hotel Playa de Oro, situated opposite the World Trade Center and nearby shopping plazas, presents a mixed bag when it comes to cleanliness and maintenance. On the positive side, some guests find the facility clean and very nice with numerous remarks highlighting super clean and well-maintained rooms. Visitors have also appreciated the spacious, beautiful and comfortable rooms. Additionally, the pool area has been praised for its beauty and cleanliness with the water consistently available at the indicated time.
However, contrasting opinions indicate significant issues. There are multiple mentions of very dirty conditions, extending to the sheets, towels and bed linens, which have been described as unhygienic, covered in dirt and dust and stained. Bathrooms seem to be a recurring problem with guests reporting improper cleaning, urine odors, small cockroaches and dirty windows. Moreover, some reviews point out general facilities being old, neglected and in need of maintenance.
Overall, while some guests appreciate the cleanliness and comfort of the rooms and pool area, others have encountered considerable cleanliness and maintenance issues throughout their stay.
The reviews for Hotel Playa de Oro, located conveniently in front of the WTC and commercial plazas, highlight a consistently positive experience with the hotel’s staff. Guests frequently mention the kindness and attentiveness of the entire team. Many note the excellent service they received, describing the staff as very friendly, efficient and always willing to help with any questions or concerns. The reception staff, both during the day and night shifts, receive particular commendation for their friendliness and professional demeanor. Visitors appreciate the hospitality and the welcoming atmosphere, feeling well taken care of throughout their stay. However, there are occasional comments about the staff strictly adhering to protocols, which might be perceived as less warm. Lastly, a minor observation was made about early morning noise due to cleaning activities. Overall, the staff's exceptional service greatly contributes to a positive guest experience.
Hotel Playa de Oro, located conveniently across from the WTC and various commercial plazas, offers guests an exceptional stay with comfortable accommodations and unparalleled access to local attractions. However, one area that appears to require improvement is the hotel's Wi-Fi service. Reviews indicate that the wifi signal is often poor with guests experiencing frequent loss of connection and weak signals that may not reach all rooms effectively. While the overall amenities and location of the hotel receive high praise, those in need of reliable internet access might find their experience somewhat lacking due to these connectivity issues.
Hotel Playa de Oro features a standout swimming pool that has garnered positive feedback for its aesthetic appeal and overall pleasant atmosphere. Guests consistently describe the pool as beautiful, clean and well-maintained, often highlighting its ideal temperature and suitability for children. The pool area itself receives praise for its beauty and tranquility, enhancing the overall experience for visitors. Friendly and attentive staff contribute to the welcoming environment surrounding the pool. However, there are occasional mentions of the pool being dirty, suggesting some inconsistency in its maintenance. Despite this, the pool remains a central attraction of the hotel, providing a relaxing and enjoyable space for guests.
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Location
Breakfast
However, a common thread among the reviews is the perceived insufficiency and limitations of the breakfast provided. Many guests felt the meal was too minimal, often just coffee, juice and bread, which they felt was not enough to start their day. There were also reports of additional charges for what was supposed to be included, creating a sense of dissatisfaction. Some guests also found the conditions less than satisfactory, including occasions where cleanliness was an issue or when additional requests like hot water came with an extra cost.
A few guests suggested improvements, such as offering multiple breakfast options and ensuring that the meal serves more than just adults without unexpected charges. Despite the commendations, the overall sentiment indicates that enhancing the breakfast offerings and providing clearer information would significantly improve the guests' experience.
Rooms
Beds
Cleanliness
However, contrasting opinions indicate significant issues. There are multiple mentions of very dirty conditions, extending to the sheets, towels and bed linens, which have been described as unhygienic, covered in dirt and dust and stained. Bathrooms seem to be a recurring problem with guests reporting improper cleaning, urine odors, small cockroaches and dirty windows. Moreover, some reviews point out general facilities being old, neglected and in need of maintenance.
Overall, while some guests appreciate the cleanliness and comfort of the rooms and pool area, others have encountered considerable cleanliness and maintenance issues throughout their stay.
Staff
Wi-Fi
Pool
Yes, Hotel Playa de Oro - Enfrente de WTC y Plazas Comerciales has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
No, a spa isn't available at Hotel Playa de Oro - Enfrente de WTC y Plazas Comerciales.
No, Hotel Playa de Oro - Enfrente de WTC y Plazas Comerciales doesn't allow dogs.
Yes, parking facilities are available at Hotel Playa de Oro - Enfrente de WTC y Plazas Comerciales.
No, Hotel Playa de Oro - Enfrente de WTC y Plazas Comerciales doesn't have a gym.
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