Hotel Airone
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Summary of reviewsHotel Airone enjoys an exceptional location, nestled by the Grand Canal and directly opposite Santa Lucia train station, providing a convenient and strategic base for exploring Venice. Its proximity to vaporetto stops and bus stations, along with being a short walk to Piazzale Roma, makes it particularly appealing for travelers managing luggage or strollers. The prime location affords stunning canal views, greatly enhancing the overall experience despite the simplicity and budget-friendliness of the accommodation.
Breakfast at Hotel Airone also receives commendable reviews with guests appreciating the availability of a substantial, fair-priced buffet option, often described as very good, hearty and complete. The breakfast, priced at an economical 5 euros, turns out to be a notable and satisfactory part of the stay for many visitors, aligning well with their expectations.
Rooms present a mixed picture; while some guests appreciate the spaciousness and cleanliness, especially for larger groups and laud the picturesque canal views and comfortable beds, other reviews highlight several issues. Complaints about small, outdated rooms, cracked walls and malfunctioning air conditioning are recurrent. Issues concerning cleanliness, including the presence of pests and dusty conditions, pointed towards the need for consistent maintenance.
Staff at Hotel Airone are frequently praised for their friendly and helpful demeanor. Politeness and attentiveness of the reception staff are often highlighted, contributing significantly to a pleasing stay for many guests. Instances of staff going the extra mile, such as providing baggage storage and useful local tips, enhance the overall positive reception despite occasional complaints about unhelpfulness and billing issues.
WiFi availability is another notable area with satisfactory connectivity in the lobby and common areas but significant limitations in the rooms, especially in those located towards the back or on higher floors.
Family-friendliness is another positive aspect of Hotel Airone, offering spacious rooms with essential amenities, making it an affordable and accessible option for families exploring Venice. The daily cleaning, towel changes and food offerings like croissants and pies are particularly enjoyed by younger guests, adding to the positive family experience.
In summary, Hotel Airone leverages its prime location and friendly staff to provide a largely satisfactory stay. While breakfast offerings and some positive room aspects contribute to the favorable reviews, inconsistencies in room maintenance, cleanliness and WiFi connectivity are critical areas needing attention to enhance overall guest satisfaction.
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Breakfast at Hotel Airone also receives commendable reviews with guests appreciating the availability of a substantial, fair-priced buffet option, often described as very good, hearty and complete. The breakfast, priced at an economical 5 euros, turns out to be a notable and satisfactory part of the stay for many visitors, aligning well with their expectations.
Rooms present a mixed picture; while some guests appreciate the spaciousness and cleanliness, especially for larger groups and laud the picturesque canal views and comfortable beds, other reviews highlight several issues. Complaints about small, outdated rooms, cracked walls and malfunctioning air conditioning are recurrent. Issues concerning cleanliness, including the presence of pests and dusty conditions, pointed towards the need for consistent maintenance.
Staff at Hotel Airone are frequently praised for their friendly and helpful demeanor. Politeness and attentiveness of the reception staff are often highlighted, contributing significantly to a pleasing stay for many guests. Instances of staff going the extra mile, such as providing baggage storage and useful local tips, enhance the overall positive reception despite occasional complaints about unhelpfulness and billing issues.
WiFi availability is another notable area with satisfactory connectivity in the lobby and common areas but significant limitations in the rooms, especially in those located towards the back or on higher floors.
Family-friendliness is another positive aspect of Hotel Airone, offering spacious rooms with essential amenities, making it an affordable and accessible option for families exploring Venice. The daily cleaning, towel changes and food offerings like croissants and pies are particularly enjoyed by younger guests, adding to the positive family experience.
In summary, Hotel Airone leverages its prime location and friendly staff to provide a largely satisfactory stay. While breakfast offerings and some positive room aspects contribute to the favorable reviews, inconsistencies in room maintenance, cleanliness and WiFi connectivity are critical areas needing attention to enhance overall guest satisfaction.
Family Friendly Hotel
Dog Friendly Hotel
Hotel near Nightlife Spots
Cheap Hotel
Small Hotel
About Hotel Airone
License: 027042-ALB-00462, IT027042A1H9ACCF9W
Guest Reviews
Location
Its prime location allows visitors easy access to various points of interest and attractions, making it ideal for short stays and quick getaways. Additionally, many reviews highlight stunning views of the Grand Canal from the windows, further enhancing its appeal. While the accommodation is described as simple and budget-friendly, the superb location is deemed a major advantage, allowing a comfortable and convenient stay in Venice.
Breakfast
Some guests note that breakfast was unexpectedly excellent and included items that justified the additional cost. The price point of 5 euros per person typically garners approval, aligning well with the buffet's variety and quality. Location and breakfast together often get mentioned as significant positives with the service being a convenient and appreciated offering.
However, a few comments reflect inconsistencies. Occasionally, breakfast is described as modest with limited food selection and insufficient seating when shared with another hotel. There are also mentions of breakfast not being provided or being subpar for the price, indicating room for improvement in these instances. When breakfast was missing or poor, it often stood out in stark contrast to the otherwise favorable reviews.
Overall, for many guests, the breakfast at Hotel Airone is a valued part of their stay, contributing positively to their experience, especially given its economic proposition.
Rooms
However, there were numerous complaints regarding the conditions and maintenance of the rooms. Many guests found the rooms to be very small and outdated with issues like cracked walls, broken windows and malfunctioning air conditioning units being recurrent themes. Cleanliness was a major concern as well with several mentions of dirty rooms, dusty walls and even the presence of bed bugs and fleas. The furniture and overall décor also received criticism for being old and in disrepair.
Rooms tended to suffer from unpleasant smells, including tobacco smoke and were often too hot with heating that couldn't be adjusted. Noise was another frequent issue due to thin walls. Some rooms lacked basic amenities like hairdryers, working shutters and sufficient lighting. Shared bathrooms and other facilities did not escape criticism either, often described as old, dirty and poorly maintained.
Overall, while the hotel's advantageous location near the train station and the canal view rooms provide some redeeming qualities, the lack of consistent maintenance and cleanliness significantly detracts from the experience.
Beds
However, a recurring theme in the reviews is that many of the double beds are actually made of two single mattresses pushed together, which often leads to discomfort. Guests frequently reported that these mattresses would become dislodged, creating an uncomfortable gap in the middle. Issues about bed stability and broken structures were also mentioned with some beds moving or even falling apart during the night.
There were reports of very soft mattresses, but opinions varied with others finding the mattresses to be as hard as rocks or overly springy to the point where the springs poked them. Pillows were similarly divisive; some guests found them hard and stiff. Additional concerns included complaints about stained bedsheets and old, run-down mattresses and covers.
Despite these concerns, a handful of guests did find their beds surprisingly comfortable, which suggests that the hotel may have some variation in the quality of its bedding across different rooms.
Cleanliness
However, some guests have pointed out areas needing significant improvement. A number of reviews mentioned issues such as dirty upholstery, mold and dust. There are specific mentions of dirty areas including walls, toilets and even the air-conditioning. Some rooms were noted to have bugs and other pests and common areas like corridors and lobbies were also described as unclean or smelly by certain guests.
Despite the contrasting experiences, the general consensus leans towards acceptable cleanliness in many scenarios, but with a need for more consistent cleaning efforts and improvements in some rooms and shared areas. The hotel also provides a hearty breakfast and good value for money, adding to the overall experience for visitors.
Staff
However, a few reviews noted some instances of unhelpfulness and rudeness, pointing out a lack of hospitality and occasional billing issues. There were also several mentions of confusion and inadequate information provided about the hotel facilities and services. Despite these occasional setbacks, the majority of reviews underscored the positive interactions with staff, mentioning them as a key factor in their enjoyable experience at Hotel Airone. Guests appreciated the extra gestures, such as allowing baggage storage and providing useful tips, further enhancing their stay.
Overall, the reception team and other staff members at Hotel Airone were described as friendly, helpful and accommodating, contributing significantly to the favorable impressions of many guests.
Wi-Fi
Family
No, Hotel Airone doesn't have any pool.
No, a spa isn't available at Hotel Airone.
Yes, Hotel Airone welcomes dogs.
No, parking facilities aren't available at Hotel Airone.
No, Hotel Airone doesn't have a gym.
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