Hotel Serenissima

Venice 45.43540000, 12.33572300 , Calle Goldoni 4486 (Show on Map)
8.7
Very Good


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Summary of reviewsHotel Serenissima is a highly recommended choice for travelers desiring an immersive Venetian experience, primarily due to its extraordinary location in the heart of Venice. Positioned between St. Mark's Square and the Rialto Bridge, the hotel offers an unparalleled convenience for exploring major attractions, shops and restaurants. Despite its central location, it maintains a peaceful and serene atmosphere, making it an ideal retreat amidst the bustling city.

The breakfast at Hotel Serenissima is exceptional, dazzling guests with an impressive variety and high quality. The buffet features fresh ingredients, standout dishes like the fresh fruit salad and excellent coffee. Generosity in portions and the eclectic mix of dishes, including homemade local specialties, further enhance the experience. Friendly and efficient staff contribute to a welcoming atmosphere that leaves a lasting impression.

Hotel Serenissima's rooms, while compact, are beautifully decorated with charming Venetian flair. Despite their small size, the rooms are cozy, functional and immaculately clean, creating a comfortable environment. The quietness of rooms facing the courtyard adds to the pleasant stay, although some issues with street noise and thin walls are noted. The hotel's vintage boutique ambiance and impeccable cleanliness further elevate the guest experience.

The staff at Hotel Serenissima stands out for their exceptional hospitality. Reviews consistently highlight the friendliness, attentiveness and efficiency of all staff members. The reception team is particularly praised for their warm greetings and customer service, while the housekeeping and breakfast teams are commended for their thoroughness. The staff's ability to speak multiple languages and their readiness to assist with any needs enhance the overall experience.

Guests also appreciate the hotel's free WiFi, although experiences vary with some finding the connection strong and reliable, while others report slow speeds and instability in certain areas. The hotel's vibrant surrounding area offers numerous dining, drinking and nightlife options, making it ideal for those looking to immerse themselves in Venice's energetic nightlife.

The beds at Hotel Serenissima receive largely positive reviews for their comfort, contributing to a restful stay, though some variability in mattress and pillow firmness is noted. The hotel is also highly praised for its dog-friendly policies, ensuring that furry friends are welcomed and well-treated, enhancing the stay for pet owners.

In summary, Hotel Serenissima combines an unbeatable location, exceptional breakfast, charming rooms and outstanding staff to create a memorable and delightful stay. Its cleanliness and welcoming atmosphere further establish it as a top choice for travelers visiting Venice.
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Room Types
Double or Twin Room This air-conditioned and elegantly decorated room features free Wi-Fi, a satellite TV and a private bathroom. Please specify bed-type preference when booking.

Single Room This air-conditioned and elegantly decorated room features free Wi-Fi, a satellite TV and a private bathroom. This room cannot accommodate extra beds and cots.

Triple Room This spacious, air-conditioned and elegantly decorated room features free Wi-Fi, a satellite TV and a private bathroom. Some rooms also offer a private patio.

One-Bedroom Apartment - Separate Building This apartment is located in a separate building, about 150 metres from the hotel. Check-in takes place at the hotel, from 14:00 until 22:00.

About Hotel Serenissima
License: 027042-ALB-00360, IT027042A1J52FG46M
Guest Reviews
8.7
Very Good
Location
Hotel Serenissima offers an extraordinary location in the heart of Venice, receiving frequent praise for its superb placement between St. Mark's Square and the Rialto Bridge. Guests highlight its perfect central position, allowing easy access to major attractions, shops and restaurants. The hotel's proximity to key landmarks like the Rialto Bridge and St. Mark's Square, as well as nearby transportation options such as water buses and vaporetto stops, make it an ideal starting point for exploring the city on foot. Despite being centrally located, the hotel maintains a quiet and peaceful atmosphere, providing a serene retreat amidst the bustling city. Reviews consistently emphasize the unbeatable convenience with many mentioning it as a mere few minutes' walk to the main tourist spots. This strategic position offers guests the luxury of immersing themselves in Venice's vibrant center, making it a highly recommended choice for travelers eager to experience the city's charm firsthand.

Breakfast
'Hotel Serenissima' offers an exceptional breakfast experience that has consistently left guests impressed and satisfied. The breakfast buffet is lauded for its immense variety and high quality, catering to both savory and sweet tastes. Many guests highlight the freshness of the ingredients, including a standout fresh fruit salad. The quality of the coffee, in all its variations, is also frequently noted as excellent.

The breakfast is described as more than generous with ample portions and top-notch selection, often exceeding guests’ expectations. Multiple reviews specifically underscores how the breakfast offerings stand out even compared to other European hotels with several guests declaring it the best they’ve had during their travels.

Whether in buffet form or served upon order, the breakfast boasts an eclectic mix of dishes, ensuring there is something for everyone. Homemade elements and local specialties like frittoles add a unique touch that guests appreciate. The inclusion of dietary options, such as gluten-free items, further enhances the experience.

The breakfast service is another highlight. The staff receives praise for their friendly and efficient demeanor, contributing to a pleasant and welcoming start to the day. The overall atmosphere at breakfast is noted as both cozy and delightful.

In summary, the breakfast at Hotel Serenissima stands out for its exceptional variety, quality and service, making it a memorable part of the stay for many guests.

Rooms
Hotel Serenissima offers a variety of room experiences, leaning towards the smaller side but maintaining a high standard of cleanliness and comfort. Many guests found the rooms to be compact, yet cozy with beautiful Venetian décor that adds charm and a sense of local style. Despite their size, the rooms are typically well-furnished and functional, providing essentials such as comfortable beds and adequate lighting.

Several reviewers appreciated the quietness of rooms facing the courtyard or alley, although some highlighted issues with street noise and thin walls. The bathrooms, while clean, are often noted for being very small and in need of renovation with occasional plumbing problems mentioned.

The hotel’s vintage boutique atmosphere and tasteful decorations are frequently praised, contributing to a pleasant overall stay. Some rooms include practical additions like kitchenettes, making them convenient for longer stays. However, accessibility could be a concern for some guests as the hotel lacks an elevator and certain rooms are on higher floors.

Impeccable cleanliness is a consistent theme with many appreciating the diligent housekeeping. Rooms are described as bright and cozy, despite the tight spaces and the overall peacefulness of the hotel adds to a pleasant sleeping environment. While some rooms were described as musty or outdated, these were generally exceptions rather than the norm.

In summary, Hotel Serenissima is a great choice for travelers looking for a charming, clean and comfortable stay with a distinct Venetian flair, albeit with some trade-offs regarding room size and modern amenities.

Beds
Many guests at Hotel Serenissima have positively noted the comfort and quality of the beds. Numerous reviews highlight the beds as being comfortable, cozy and providing a good night's sleep with several guests specifically labeling them as very comfortable or incredibly comfortable. The bedding is often described as good and very good with a few reviews even referring to the beds as excellent. The rooms themselves are also praised for their overall comfort, contributing to a pleasant hotel stay.

However, not all experiences have been uniformly positive. There is some mention of variability in bed comfort with a few guests finding the beds too hard or a bit too soft for personal preference. Some reviewers pointed out that the mattresses could use an update, describing them as old or worn out on one side. Pillows have occasionally been cited as too hard or too soft, though this did not significantly detract from the overall sleeping experience for most guests.

In summary, Hotel Serenissima's beds are largely deemed comfortable and adequate with a few mentions for improvement on the firmness and condition of mattresses and pillows. The mostly positive feedback on the comfort of the beds and rooms suggests that guests can expect a restful experience here.

Cleanliness
Stepping into Hotel Serenissima offers a journey through time with its charming old-fashioned decor, yet travelers will appreciate the modern standards of cleanliness maintained throughout the hotel. Guest reviews highlight the immaculate condition of the rooms, frequently described as spotless and rigorously cleaned daily. The bathrooms, while occasionally noted as outdated and smallish, are consistently praised for their cleanliness and practical layout.

The hotel excels in maintaining a clean and cozy ambiance, from well-furnished rooms to the pristine common areas. The consistent upkeep and high standards of hygiene are notable features with fresh towels and bedding provided regularly. Even during busy periods, the housekeeping team's dedication ensures that every corner remains tidy and welcoming.

Guests also comment on the detailed attention paid by the staff, enhancing the overall cleanliness experience. Despite a few mentions of maintenance issues, such as sewer smells and a lack of hot water on rare occasions, the overwhelmingly positive feedback about the cleanliness stands out.

In essence, while it may have a nostalgic charm from a bygone era, Hotel Serenissima meets modern expectations of cleanliness and comfort, making it a reliable choice for those seeking a tidy and well-maintained accommodation in the heart of Venice.

Staff
At Hotel Serenissima, the staff consistently stands out for their exceptional hospitality. Guests highlight the impressive friendliness and attentiveness of all staff members, making for a welcoming atmosphere. The reception team is particularly noted for their warm and cordial greetings, as well as their efficiency in customer service. Staff members across all areas of the hotel are not only extremely friendly but also highly competent in providing directions, recommendations for sightseeing and handling any issues such as noise promptly.

The professionalism and kindness of the staff are repeatedly praised with many guests appreciating the staff’s ability to speak multiple languages and their readiness to assist with any needs. Housekeeping and breakfast teams also receive accolades for their thoroughness and delightful service.

Personalized service is a strong suit of the hotel; the staff is commended for going out of their way to ensure every guest has a pleasant stay. This includes attentiveness to details like remembering coffee orders and providing maps and luggage assistance.

Overall, the friendly, courteous and knowledgeable staff at Hotel Serenissima elevates the guest experience, creating a comfortable and enjoyable stay for all visitors.

Wi-Fi
Hotel Serenissima offers free WiFi to its guests, but the experience is notably mixed. Positive feedback highlights good to excellent WiFi coverage in the rooms with some guests praising the strong and reliable signals. However, many other reviews point to significant issues, particularly with slow speeds, weak connections and an unstable service on certain floors. Some guests mentioned that the WiFi would sporadically cut off or was entirely non-functional at times, dampening the overall experience. Despite the provision of free WiFi, the inconsistency and unreliability seem to be a recurring concern for many visitors.

Nightlife
Hotel Serenissima is perfectly nestled in a vibrant area brimming with plenty of options for dining, drinking and nocturnal activities. Numerous restaurants, cafes and shops populate the vicinity, providing guests with a rich array of choices just a short walk away. The nightlife around the hotel is particularly dynamic, attracting both locals and tourists. Although some guests mentioned the noise from late-night revelers and nearby bars, the hotel itself is located on a quieter street, offering a bit of respite from the bustling city heart. With bars and clubs in close proximity, as well as various interesting activities and places to visit, the hotel's location is ideal for those looking to immerse themselves in the city's energetic nightlife. The night concierge adds to the overall positive experience by being especially helpful during late hours.

Dog Friendly
'Hotel Serenissima' stands out for its exceptional dog-friendly accommodations and services. Guests consistently highlight the warm welcome extended to their furry friends, noting the pet-friendly policies that allow dogs to stay in the hotel rooms for a fee. The staff is frequently praised for their friendliness and politeness, not just towards human guests but also towards pets. The hotel's personnel are described as being highly attentive and active with dogs, showing a genuine willingness to assist with any needs that arise. Guests appreciate the great attendance and care for dogs, mentioning that pets feel as welcome as their owners. With such a positive atmosphere for pets, guests often express their intention to return with their beloved pooches on future visits.


No, Hotel Serenissima doesn't have any pool.

No, a spa isn't available at Hotel Serenissima.

Yes, Hotel Serenissima welcomes dogs.

No, parking facilities aren't available at Hotel Serenissima.

No, Hotel Serenissima doesn't have a gym.

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