Kenilworth Resort & Spa, Goa
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Summary of reviewsKenilworth Resort & Spa in Goa enjoys a distinctive and quiet location right on Utorda Beach, providing an idyllic escape with the convenience of being near the airport. The expansive resort is highlighted by lush green landscapes, a large, clean pool area and direct beach access. Its beautifully maintained grounds and attentive staff create a pleasant and welcoming atmosphere.
Guests highly praise the breakfast offerings for variety and quality with both Western and Indian dishes available. Fast and friendly service adds to the enjoyable experience, though the menu can become repetitive over consecutive days. Dinner at the resort also receives positive remarks for food quality and ambiance, particularly at Palms restaurant. However, slow service and limited menu options occasionally diminish the experience. Room service and Italian dining options are noted as overpriced and somewhat limited.
The rooms at Kenilworth Resort & Spa receive mixed feedback. While many guests find them spacious, clean and comfortable, others report dated furnishings and issues like musty smells or dampness in family rooms. Despite these hiccups, the dedicated and responsive staff help mitigate some of these concerns. Cleanliness across the resort is generally well-maintained, contributing to a comfortable stay.
Throughout the resort, the staff are frequently praised for their friendliness, helpfulness and efficiency, enriching the overall guest experience. Notable staff members and their exceptional service often leave a lasting positive impression.
The spa and pool facilities stand out as highlights with guests appreciating the well-maintained and relaxing environments. The immense swimming pool, featuring a swim-up bar, jacuzzi and water slide, offers enjoyment for all ages. Minor issues such as slipperiness around the poolside are noted but don’t significantly detract from the experience.
Kenilworth Resort & Spa is especially favored by families, offering a variety of kid-friendly amenities and entertainment options. The spacious and clean rooms, combined with direct beach access, make it a great choice for family vacations.
While some guests find the beds comfortable, others point out issues with old mattresses and inconsistent cleanliness. Occasionally, bed bugs and damp odors have been reported, indicating areas for improvement.
In conclusion, Kenilworth Resort & Spa in Goa is a top choice for those seeking a relaxing beachside getaway, celebrated for its serene location, excellent amenities and attentive staff. Despite a few areas needing attention, the overall experience is marked by comfort, relaxation and hospitality, making it a preferred destination for many travelers.
Categories
Guests highly praise the breakfast offerings for variety and quality with both Western and Indian dishes available. Fast and friendly service adds to the enjoyable experience, though the menu can become repetitive over consecutive days. Dinner at the resort also receives positive remarks for food quality and ambiance, particularly at Palms restaurant. However, slow service and limited menu options occasionally diminish the experience. Room service and Italian dining options are noted as overpriced and somewhat limited.
The rooms at Kenilworth Resort & Spa receive mixed feedback. While many guests find them spacious, clean and comfortable, others report dated furnishings and issues like musty smells or dampness in family rooms. Despite these hiccups, the dedicated and responsive staff help mitigate some of these concerns. Cleanliness across the resort is generally well-maintained, contributing to a comfortable stay.
Throughout the resort, the staff are frequently praised for their friendliness, helpfulness and efficiency, enriching the overall guest experience. Notable staff members and their exceptional service often leave a lasting positive impression.
The spa and pool facilities stand out as highlights with guests appreciating the well-maintained and relaxing environments. The immense swimming pool, featuring a swim-up bar, jacuzzi and water slide, offers enjoyment for all ages. Minor issues such as slipperiness around the poolside are noted but don’t significantly detract from the experience.
Kenilworth Resort & Spa is especially favored by families, offering a variety of kid-friendly amenities and entertainment options. The spacious and clean rooms, combined with direct beach access, make it a great choice for family vacations.
While some guests find the beds comfortable, others point out issues with old mattresses and inconsistent cleanliness. Occasionally, bed bugs and damp odors have been reported, indicating areas for improvement.
In conclusion, Kenilworth Resort & Spa in Goa is a top choice for those seeking a relaxing beachside getaway, celebrated for its serene location, excellent amenities and attentive staff. Despite a few areas needing attention, the overall experience is marked by comfort, relaxation and hospitality, making it a preferred destination for many travelers.
Luxury Resort
A luxury resort situated on Utorda Beach, offering a beachfront location and a range of top-notch amenities. Features a large swimming pool, a spa, and multiple dining venues for a comfortable stay.
Resort for Honeymoon
Located on Utorda Beach, this resort offers luxurious rooms, a large pool, and a variety of dining options. The spa provides couples treatments, and the serene beach setting is perfect for romantic walks and relaxation.
Resort with Spa
Guests have reported great experiences at the Kenilworth Resort & Spa, highlighting the clean and spacious rooms that make for a relaxing stay. The resort's spa is a key feature, contributing to the overall enjoyment and relaxation of guests.
Family Friendly Resort
Kenilworth Resort & Spa provides a relaxing environment with spa facilities and comfortable accommodations. It is suitable for families seeking a blend of leisure and recreation.
Romantic Resort
Kenilworth Resort & Spa offers a blend of luxury and relaxation with its extensive spa facilities and comfortable accommodations. The resort provides a romantic atmosphere with its lush gardens and private beach access, perfect for couples seeking rejuvenation.
Resort with Swimming Pool
The Kenilworth features one of the largest swimming pools in Goa, surrounded by lush gardens and offering a serene environment. The pool area is well-maintained and provides a variety of seating options for guests to relax and enjoy.
Children's Pool Pool Swim Up Bar Outdoor Pool
Business Resort
Kenilworth Resort & Spa offers adequate meeting facilities and business services. Its serene location and business-oriented amenities provide a conducive environment for corporate events.
Resort with Parking
As a resort and spa, it is expected to have parking facilities to cater to guests arriving with their own vehicles.
Accessible Resort
The Kenilworth Resort & Spa, Goa offers extensive accessibility features including wheelchair access throughout the property. Accessible guest rooms feature wide doorways, bathroom grab bars, lowered deadbolt locks, doors with lever handles, lowered electrical outlets, walk-in showers, toilet seats at wheelchair height, accessible vanities, and lowered viewports. Dedicated facilities for disabled guests, including toilets and bathrooms, are also provided.
Resort with Gym
Kenilworth Resort provides a fitness center and spa, catering to guests interested in both exercise and relaxation. The gym is adequately equipped for a comprehensive workout.
Resort with Tennis Courts
Located in Utorda, Goa, this resort offers a tennis court facility for its guests, allowing them to engage in sports activities during their stay. The hotel also offers spa and resort facilities, providing a well-rounded experience.
5-Star Resort
Offers a blend of luxury and comfort with well-appointed rooms and a range of amenities. Features multiple dining options, a large swimming pool, and a spa, providing a relaxing and enjoyable stay.
Resort with Outdoor Pool
This resort is tagged as having an outdoor pool, a kids pool, and a waterslide.
Resort with Swim Up Bar
Features a well-designed pool area with a swim-up bar, ensuring guests have a seamless blend of relaxation and entertainment. The resort's spa and other amenities complement the poolside experience.
Resort with Children's Pool
Located in Utorda, this resort features a dedicated swimming pool for kids and offers a safe environment for families. Guests can enjoy various activities, including beach games and water sports, ensuring a fun-filled stay for all family members.
About Kenilworth Resort & Spa, Goa
License: HOTS000062
Guest Reviews
Location
The resort's expansive grounds include lush green landscapes and an extensive pool area, making it ideal for families with kids and those looking to relax. The proximity to a clean, paved path leading to the beach enhances the overall experience, offering a seamless blend of comfort and nature.
Guests frequently commend the hotel’s beautiful, well-maintained property with spacious and clean rooms that contribute to a pleasant stay. The ambiance, coupled with great food and courteous staff, further enhances the resort's appeal.
In summary, Kenilworth Resort & Spa's exceptional location by the beach, combined with its well-managed facilities and tranquil environment, makes it a top choice for those looking to unwind in South Goa.
Breakfast
While some reviewers noted that the menu could become repetitive over consecutive days, the overall consensus is that the quality and variety of the breakfast are commendable. Fast service and friendly, helpful staff further enhance the dining experience. The breakfast location, typically near the pool, adds to the ambiance, though occasionally guests noted the need for more seating space during peak times. Despite minor criticisms, the breakfast at Kenilworth Resort & Spa is generally seen as a highlight of the stay, making it a memorable and delightful start to the day.
Dinner
Despite the generally high marks for the food, there are occasional hiccups, primarily concerning service speed and menu variety. Some guests experienced slower service in the restaurants, particularly at Kai and suggested that the menu options could be more diverse, especially given the resort's seaside location which warrants a richer seafood selection.
Room service dining seems to lag behind the restaurant experience with reports of delayed food delivery and less satisfying meals. While many guests were delighted with the tasty and plentiful buffet selections, there's a consensus that the a la carte and Italian restaurant offerings can feel overpriced and limited.
Overall, Kenilworth Resort & Spa delivers a solid dining experience with excellent food quality and enjoyable dining environments, but with room for more menu options and improved service speed to fully meet guest expectations.
Rooms
However, there are consistent mentions of areas needing improvement. Several rooms appear dated and in need of renovation with some furnishings and bath fittings described as old or worn out. Family rooms, in particular, have been criticized for being damp, musty and sometimes dirty with issues like musty smells and even unwelcome intruders like frogs. The bathrooms across various categories tend to be small, sometimes inconveniently forcing guests to use the bathtub for showers.
Despite these mixed reviews about the rooms, the resort's staff is often praised for their responsiveness and excellent service, which mitigates some of the room-related concerns. The overall experience seems to benefit significantly from the attentiveness of the personnel. In summary, while the rooms are spacious and comfortable, there's a noticeable need for refurbishment to elevate the guest experience to match the staff's commendable service.
Beds
However, there are notable concerns that potential visitors should consider. Some guests reported that the bedding appeared old and in need of replacement with instances of worn-out mattresses and bedding. Cleanliness issues were highlighted with some beds and floors not being dusted thoroughly between cleanings. A number of guests felt the bed quality was lacking, describing them as too hard or even uncomfortable. The pillows, in particular, were mentioned as overly thick and uncomfortable, impacting sleep quality. There were also disturbing reports of bed bugs in some rooms, along with general dampness and unpleasant odors.
Overall, while the comfort of the beds at Kenilworth Resort & Spa has received praise from various guests, there are repeated issues with bed maintenance, cleanliness and comfort that need to be addressed to enhance the guest experience fully.
Cleanliness
Although the majority of the property is clean and the housekeeping service effective, there are areas that require attention. Some guests found the towels at the swimming pool stinking and others experienced unclean areas under the beds and in the bathrooms. Instances of cockroaches in rooms and unclean spaces like the sit-out area beside the rooms suggest that detailed attention in room cleaning could be improved. Moreover, the Myra Spa was specifically highlighted as needing a good clean.
While some areas received high cleanliness ratings and the resort's landscapes were described as beautiful and well-kept, areas like the gym faced issues with non-functional air conditioning, making it uncomfortably hot. The reception area also experienced complaints, including slow and uncomfortable check-in processes due to lack of AC or fans.
Overall, the Kenilworth Resort & Spa maintains a high standard of cleanliness across most areas, ensuring a pleasant and comfortable stay for its guests, despite some specific areas needing further improvement.
Staff
Although some reviews indicate room for improvement, particularly in terms of training and professionalism at the reception and restaurant, the overwhelming sentiment emphasizes the warm hospitality and supportive nature of the staff. Guests frequently commend the staff's politeness, kindness and readiness to help, alongside their adherence to covid protocols and effort to ensure a pleasant stay.
Overall, the friendly and helpful atmosphere cultivated by the staff significantly contributes to the positive experiences at the resort, making it a memorable destination for visitors.
Spa
Pool
Despite the hotel being at full capacity, the pool area rarely feels crowded, lending a sense of exclusivity and tranquility. Guests particularly appreciate the quick access from the pool to the nearby beach, enhancing the overall resort experience. The surrounding grounds are lovely and the poolside amenities, including sun-beds and a poolside restaurant, receive high praise for their convenience and quality.
However, a few reviews mentioned the poolside being slippery, which is a minor point of caution. Overall, the exceptional pool facilities, combined with friendly and attentive staff, make the Kenilworth Resort & Spa a top choice for travelers seeking a luxurious and relaxing stay in Goa.
Family
Parents rave about the resort's kid-friendly amenities, including the water slide and the kids zone, though there are mixed feelings about the Fun Zone for kids. The resort offers various entertainment options designed to keep children engaged and amused. Moreover, the direct access to the beach coupled with nearby local cafes offering sun loungers makes for an enjoyable family-friendly beach outing.
The resort's extensive property features well-maintained gardens and a family-friendly atmosphere, making it a splendid venue for family reunions and holidays. Many families found the overall experience excellent, highlighting that the property is suitable for relaxation and leisure. The services at Kenilworth Resort & Spa, including the restaurants and facilities, receive commendations for being hospitable and accommodating, especially the family suite rooms designed to meet the needs of guests traveling with children.
All in all, the Kenilworth Resort & Spa in Goa stands out as a superb location for families, offering a mix of relaxation and fun in a beautifully maintained setting. Families feel welcomed and well-catered to, making it a preferred destination for many seeking a memorable holiday experience.
5 Star
The resort was undergoing major roofing renovations, which caused significant auditory and visual disturbances. This inconvenience was not disclosed at the time of booking and guests still faced five-star pricing. Reviews noted the use of cheap materials in the bathrooms, which detracted from the luxury standard expected. Many reviewers felt that the service did not match the high prices charged, suggesting that entertainment options were lacking and local Goan dinner options could be improved.
Family rooms, despite the vastness of the property, had completely blocked views, which did not meet the expectations of guests seeking a upscale experience. Overall, guests frequently mentioned that the resort did not live up to its five-star billing, feeling more akin to a four-star property at best. Issues with room cleanliness and hospitality further marred the experience with one guest even expressing that the quality didn't deserve a single star. The consensus was clear: Kenilworth Resort & Spa requires significant improvements to match the standards and pricing of a true five-star hotel.
Children's Pool
The property itself is described as very suitable for families with kids with its quiet, wonderful stretch of beach adding to the appeal. Despite occasional closures of the children's pool, the clearly marked kids section and enjoyment derived by kids from the water slide make the pool area a significant highlight of the stay at Kenilworth Resort & Spa.
Luxury
Yes, Kenilworth Resort & Spa, Goa has pool(s) that belong to one or more of the following categories: Children's Pool, Pool Swim Up Bar, Outdoor Pool.
Yes, a spa is available at Kenilworth Resort & Spa, Goa.
No, Kenilworth Resort & Spa, Goa doesn't allow dogs.
Yes, parking facilities are available at Kenilworth Resort & Spa, Goa.
Yes, Kenilworth Resort & Spa, Goa has a gym.
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