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Summary of reviewsITC Grand Goa, a Luxury Collection Resort & Spa, offers an idyllic escape in Goa, renowned for its serene beachfront setting and lush, expansive property. Guests consistently praise the resort's direct access to one of the cleanest beaches in the region, providing a tranquil and beautiful backdrop for relaxation. The resort boasts exceptional amenities, including a fantastic pool area and spacious, comfortable rooms, contributing to a luxurious experience. The location is strategic, being only a short drive from the airport, enhancing accessibility for travelers.
Positive reviews highlight the culinary excellence at the resort, especially the delightful breakfast spread featuring diverse Indian and international cuisines. Guests enjoy dining with picturesque garden views, even though peak times can lead to crowded areas. Dinner experiences are similarly appreciated, with special mention of Goan delicacies, though some guests seek more variety in the buffet offerings. Overall, the dining options contribute significantly to the guests' satisfaction, complemented by attentive service.
The rooms at the ITC Grand Goa are frequently praised for their spaciousness and unique, luxurious design, with large balconies providing stunning lagoon views. Despite minor maintenance issues, the meticulous cleaning service and recent renovations enhance the overall ambiance. Cleanliness is generally well-regarded throughout the property, from the pristine beach to the expansive resort grounds, adding to a cozy atmosphere.
The staff is commended for being exceptionally professional and welcoming, enhancing guest experiences with friendly service. Specific team members receive individual praise for their outstanding support, contributing positively to the resort's reputation. The Kaya Kalp Spa stands out for its exceptional services, delivering memorable experiences through skilled staff and high-quality amenities.
The pool facilities are celebrated for their size and maintenance, offering guests a relaxing and enjoyable escape amidst stunning natural surroundings. Families find the resort particularly appealing, with dedicated children’s activities and a child-friendly atmosphere making it a perfect choice for family vacations. While the beds are noted for their comfort, some improvements in bedding are suggested, though staff responsiveness in addressing concerns is appreciated.
Ultimately, ITC Grand Goa captivates visitors with its serene location, luxurious charm, and attention to detail. While some areas hint at room for improvement in service, the resort remains a favored destination for those seeking a peaceful, lush getaway in Goa. Show more
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Categories
Luxury Resort
Sprawling across lush landscapes, this resort offers a blend of Goan hospitality and luxury. It features multiple swimming pools, gourmet restaurants, and the Kaya Kalp Spa, ensuring a relaxing and indulgent stay.
Resort Taking Steps Towards Sustainability
This resort is India's first LEED Platinum certified resort, demonstrating a high level of environmental performance. It focuses on renewable energy, water conservation, and efficient waste management, with over 99% of solid waste recycled or reused. Organic waste is converted into manure, and the property has an onsite biogas plant utilizing waste for cooking.
Resort for Honeymoon
This resort offers lavish accommodations and a wide range of spa treatments, perfect for couples seeking relaxation and rejuvenation. Its stunning location and luxurious amenities create an unforgettable honeymoon experience.
Resort with Spa
The resort features Kaya Kalp - The Royal Spa, a sanctuary of rejuvenation spread across 3,344 sq. m amidst beachfront gardens. The spa offers a variety of treatments for holistic wellbeing and is known for its luxurious and comprehensive spa facilities.
Family Friendly Resort
The resort provides extensive facilities for families, including a large outdoor pool, a dedicated kids' pool, and a children's activity center. The resort offers spacious rooms and suites, multiple dining options, and a variety of recreational activities suitable for all age groups. Its lush landscapes and beachfront location provide a perfect setting for a family vacation.
Dog Friendly Resort
Being a luxury resort, it is expected to have well-maintained outdoor spaces and a higher standard of service. Luxury resorts sometimes offer specialized pet amenities or services like pet-sitting or grooming, enhancing the stay for guests with dogs.
Romantic Resort
ITC Grand Goa offers an expansive and luxurious experience with its sprawling grounds, multiple swimming pools, and gourmet dining options. The resort features private beach access and a world-class spa, providing couples with a romantic and indulgent retreat.
Resort with Swimming Pool
This resort features multiple swimming pools, including a kids' pool and an adult-only pool, catering to different guest preferences. The large pool area and beautiful landscaping create a relaxing and enjoyable atmosphere for all.
Outdoor Pool
Business Resort
ITC Grand Goa provides luxurious accommodations along with versatile meeting spaces and comprehensive business services. The resort’s advanced facilities and serene environment are conducive to productive meetings and corporate events.
Resort with Parking
The resort provides complimentary on-site parking and complimentary valet parking. Accessible self-parking is also available, offering a range of convenient options for guests.
Accessible Resort
This resort offers 35 accessible facilities, including accessible guest rooms with 32-inch wide doorways, bathroom grab bars, bathtub seats, and lowered deadbolt locks. It provides accessible routes from the public entrance to various common areas like the Business Centre, Fitness Centre, meeting spaces, ballrooms, pool pathway, restaurants, and spa. Additionally, accessible self-parking, visual alarms in public hallways, audible alarms, an accessible concierge desk, and lever door handles are available.
Resort with Gym
The resort features a well-equipped gym as part of its broader wellness offerings, including the Kaya Kalp spa. It focuses on personalized fitness regimes and healthy cuisine, making it ideal for health-conscious travelers.
Resort for Yoga
Set within 45 acres of beautifully landscaped gardens, shimmering lagoons and meandering waterways, ITC Grand Goa offers guests complimentary yoga sessions daily.
5-Star Resort
This resort is set amidst coconut groves and rice paddies, providing a striking and luxurious environment. It offers a range of upscale amenities, including a spa and multiple dining options, ensuring a memorable stay for guests seeking indulgence and relaxation.
Resort with Outdoor Pool
This resort is tagged as having an outdoor pool and a kids pool.
Room Types
Garden View Guest Room One King or Two Twin/Single BedsThis room offers views of the manicured lawns and scenic surroundings from the private balcony.
Pool View, Guest room, 1 King or 2 Twin/Single Bed(s)This room offers views of the pool from the private sit-out.
Lagoon View Guest Room One King or Two Twin/Single BedsThis double room features a balcony from where guests can enjoy lagoon views.
Garden View Twin RoomThis room offers views of the manicured lawns and scenic surroundings from the private balcony.
Lagoon View Twin RoomThis room features a balcony from where guests can enjoy lagoon views.
Sea View, Guest Room One King or Two Twin/Single BedsThis room offers views of the Arabian Sea and Arossim beach from the private patio.
One-Bedroom King Suite with Lagoon View and Pool AccessThis suite overlooks shimmering lagoons with an exclusive range of Essenza.
One-Bedroom King Suite with Sea ViewThis suite overlooks the Arabian Sea and offers an exclusive range of 'Essenza Di Wills’.
One-Bedroom Lap Pool Suite - Ground FloorThis suite features a living area, separate bedroom, outdoor lap pool and an oversized marble bath.
Luxury King Suite with Sea View and Pool AccessThis suite has a spacious living room and kitchenette.
Garden View Premium, Guest room, 1 King or 2 Twin/Single Bed(s), Facilities access, Pool accessThe spa bath is a top feature of this double room. The spacious double room features air conditioning, a minibar, a balcony with garden views as well as a private bathroom boasting a bath or a shower.
Lagoon View Premium, Guest room, 1 King or 2 Twin/Single Bed(s), Facilities access, Pool accessThis double room's special feature is the spa bath. Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious double room provides air conditioning, a minibar, a tea and coffee maker, a wardrobe and a flat-screen TV with satellite channels.
Twin Room with Facilities Access and Pool View - PoolsideThe unit offers 2 beds.
Pool View, Guest room, 1 King or 2 Twin, Facilities accessThe unit offers 1 bed.
Guest Reviews
8.8
Excellent
Location
Nestled in an idyllic setting, ITC Grand Goa, A Luxury Collection Resort & Spa, Goa offers direct access to one of the cleanest and most tranquil beaches in the region, creating a perfect backdrop for a serene getaway. The resort's expansive and beautifully maintained property features lush greenery, sprawling gardens, and inviting lagoons, providing a peaceful ambiance for relaxation. With its strategic location just a short drive from the airport, guests can easily reach this oasis, which comes with fabulous amenities including a fantastic pool area and comfortable, spacious rooms.
The serene beachfront setting offers a private beach, complete with sunbeds and umbrellas, making it ideal for families seeking a relaxing retreat. Guests appreciate the safe and peaceful environment, highlighted by friendly and attentive staff ready to enhance the overall experience. For those seeking gastronomic delights, the resort boasts excellent dining options, including a seaside restaurant offering stunning views.
Whether lounging by the impressive pool or unwinding in one of the stylish yoga studio spaces, the blend of an excellent location with top-notch facilities makes ITC Grand Goa a preferred choice for travelers looking to enjoy the scenic beauty and charm of Goa in luxury.
Breakfast
At ITC Grand Goa, breakfast seems to be a culinary journey that offers a delightful start to the day with a variety of options. Guests often mention the wide and expansive buffet, featuring an array of both Indian and international cuisines, with something to please every palate. The breakfast experience is highlighted by an impressive spread that includes South Indian, North Indian, Goan specials, and even Italian dishes, ensuring a diverse dining experience each morning.
The atmosphere, enhanced by picturesque views of a beautiful garden, adds an extra layer of enjoyment. The staff is frequently praised for their friendliness and helpfulness, making sure that guests' expectations are met. However, during peak times, especially on weekends, the breakfast area can become quite crowded and chaotic, sometimes resulting in a wait for a table. Despite this, the staff makes a commendable effort to accommodate everyone, even under pressure.
While some guests found certain dishes too spicy or the service a bit slow on occasion, the overall feedback reflects a positive dining experience for those who enjoy variety and new culinary experiences. The combination of a stunning location, diverse menu, and attentive service solidifies breakfast at ITC Grand Goa as an experience that complements an enjoyable stay at the resort.
Dinner
ITC Grand Goa offers a range of dining options that have left guests with varied impressions. Many highlight the high quality and delightful flavors of the food, especially praising the diverse mix of mouth-watering Goan delicacies and the flexibility to have dishes prepared to specific recipes. The kebab and curry restaurant is noted for its beauty, though some find the menu limited. Similarly, the restaurant by the beach is described as delicious yet pricey.
While some guests commend the exceptional service and the extra efforts made by staff during special occasions, others express dissatisfaction with the waiting times for room service and limited options available with certain dining packages. The buffet dinners, although well-presented, are reported to have room for improvement in variety, particularly in non-vegetarian choices.
Overall, the dining experience at ITC Grand Goa includes both impressive culinary delights and areas where more variety and quicker service could enhance guest satisfaction.
Rooms
The ITC Grand Goa, a Luxury Collection Resort & Spa in Goa offers guests a delightful experience with its impressive rooms and expansive grounds. Travelers frequently praise the spaciousness and comfort of the rooms, highlighting their large balconies and well-appointed interiors. The design of the rooms is often described as unique and luxurious, contributing to a welcoming atmosphere enhanced by attentive room service.
Guests appreciate the property's proximity to the beach and its sprawling gardens, which add to the serene environment. Many travelers mention the lagoon view as a standout feature, enhancing their stay considerably. The recent renovations have elevated the aesthetic, introducing newly renovated rooms that meet high expectations.
Despite some minor issues with room maintenance, most guests are charmed by the cozy ambiance and meticulous cleaning service. The grandiosity of the hotel grounds coupled with fantastic customer service leaves a lasting impression, making the ITC Grand Goa a desirable destination for a relaxing getaway.
Beds
At ITC Grand Goa, a Luxury Collection Resort & Spa, the accommodations offer a notable level of comfort and cleanliness. Guests frequently highlight the cleanliness of the rooms, describing them as spacious and well-appointed, providing an inviting atmosphere for relaxation. The mattresses are noted for being new and clean, contributing positively to the overall experience. Many guests find the beds comfortable, ensuring a pleasant stay, though some suggest that the bedding could be improved for added comfort. While a few guests had reservations about pillow comfort and softness of the beds, the staff's responsiveness in addressing issues, such as providing mattress toppers and extra duvets, is appreciated. Overall, the resort's commitment to creating a comfortable and clean environment shines through, making it a favorable choice for visitors seeking a restful stay in Goa.
Cleanliness
In the picturesque setting of ITC Grand Goa, a Luxury Collection Resort & Spa, guests can revel in a beautifully maintained beachfront that stands out as one of the cleanest in the country. The inviting beach area feels semi-private, complementing the sprawling resort facilities which include an expansive, pristine swimming pool. While the property is generally well-kept and beautifully maintained, some areas, such as certain rooms and the restaurant, fall short of the expected cleanliness standards for a five-star establishment. Despite the exceptional room cleaning reported by some, others noted issues with furniture, washroom areas, and restaurant maintenance. The attentive and friendly staff contribute positively to the experience, ensuring helpful service throughout guests' stay. Overall, the resort offers magnificent views and a clean, cozy atmosphere with its sprawling infrastructure and wide variety of activities, making it an enticing destination for travelers seeking a luxurious beachfront escape.
Staff
At ITC Grand Goa, the staff consistently receive high praise from guests for being both professional and welcoming. Visitors often highlight the friendly and helpful nature of the team, which enhances the overall experience at the resort. Many guests note how the staff go out of their way to ensure comfort, creating a warm and hospitable atmosphere. Specific team members, such as Olga at the reception and Prakash Chand, are frequently commended for their exceptional assistance. This attentive service extends across various areas, from the housekeeping team to the wait staff at the restaurants.
Moreover, the attention to detail is evident, with guests appreciating special touches like decorations in the room and attentive care at the children’s club. While some observations indicate areas for improvement, particularly when the staff appear overwhelmed or inauthentic at times, the predominantly positive interactions reflect an overall exemplary attitude. The resort’s diverse dining options and well-kept facilities further complement the friendly staff, making stays memorable and enjoyable. Whether through swift responses or being particularly accommodating to families, the staff plays a significant role in crafting a delightful experience at this luxurious getaway in Goa.
Spa
The Kaya Kalp Spa at ITC Grand Goa is highlighted as a truly exceptional and fantastic experience by guests. Visitors frequently praise the spa services and the suite of premium amenities available at the resort, enhancing their overall stay. Guests appreciate the spaciousness of the rooms, complemented by a large bathroom, while the onsite spa center is considered excellent. Despite some comments on the spa area requiring more attention than other parts of the resort, the overall impression remains positive due to the high standard and professionalism of the spa. Massage services receive particular commendation, with recommendations from previous guests. The expertise of the staff plays a significant role in elevating the spa experience, making it a memorable part of their trip. The spa itself is described as beautiful, though there were minor issues mentioned concerning the steam and sauna facilities.
Pool
The ITC Grand Goa, a Luxury Collection Resort & Spa, Goa, stands out with its impressive pool facilities, receiving accolades from guests for their grandeur and maintenance. Visitors praise the resort for featuring multiple swimming pools, including large and well-maintained areas that provide a relaxing escape. Many reviews highlight the immense size of the pools, describing them as massive, with one pool noted for having cold water to create a refreshing experience.
Guests appreciate the stunning pool surroundings, complemented by the expansive green gardens and easy access to the beach, making it an ideal location for relaxation and leisure. The hotel grounds are described as beautiful and clean, with the pools contributing to an overall magnificent ambiance. Pleasant staff and excellent service enhance the poolside experience, and the availability of a pool bar adds to the enjoyment.
While most reviews are highly positive, indicating that the pools are a joy to use and spotless, a minor note mentions that the pool area could benefit from some maintenance, suggesting that improvements would further elevate the experience. Overall, the pool facilities at this resort are celebrated for their size, cleanliness, and the delight they bring to the guests, making them a noteworthy attraction within the premises.
Family
The ITC Grand Goa, a Luxury Collection Resort & Spa, in Goa is a fantastic destination for families with children, offering a warm, child-friendly atmosphere. Nestled right on the beach, the resort provides a charming private beachfront perfect for family strolls every evening. Families can enjoy the resort's expansive offerings, including multiple pools, a dedicated kids' pool, and a playroom, all designed to ensure an engaging experience for children.
Ollie's Club stands out as a highlight, offering interactive activities that keep kids entertained and engaged. While there are some organizational improvements that could be made, the courteous staff go out of their way to engage children and make their experience memorable. The property features delicious dining options and excellent service across the board, contributing to its status as an attractive option for a relaxing family vacation in a picturesque setting. With its gorgeous location and well-equipped facilities, ITC Grand Goa remains a perfect choice for families seeking a serene and enjoyable beach resort experience.
Luxury
Nestled amidst 45 acres of lush flora and fauna, the ITC Grand Goa offers an idyllic escape with its luxurious charm and thoughtful design. From the moment guests step into the resort, a touch of elegance and an air of indulgence envelops them. The sprawling property beautifully balances grandeur with tranquillity, featuring impeccably maintained green lawns and three inviting swimming pools that offer stunning views of the pristine, uncrowded beach—an exemplary slice of coastal serenity.
The resort takes pride in its attention to detail, whether it's the refined decor, well-equipped amenities, or the anticipation of guests' needs that consistently exceeds expectations. Luxurious rooms offer a retreat, albeit with some noting that room sizes may not always align with expectations set by brand imagery.
While some reviews suggest that service levels and overall experience might not entirely align with the premium five-star promise, many find solace in the exquisite culinary experiences and the extensive leisure facilities. Ultimately, ITC Grand Goa captivates with its serene location, expansive beauty, and nuanced luxury, appealing particularly to those seeking a peaceful and lush getaway.
Yes, ITC Grand Goa, a Luxury Collection Resort & Spa, Goa has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at ITC Grand Goa, a Luxury Collection Resort & Spa, Goa.
Yes, ITC Grand Goa, a Luxury Collection Resort & Spa, Goa welcomes dogs.
Yes, parking facilities are available at ITC Grand Goa, a Luxury Collection Resort & Spa, Goa.
Yes, ITC Grand Goa, a Luxury Collection Resort & Spa, Goa has a gym.