Hotel Indigo - Exeter by IHG, enjoys a prime location in the heart of Exeter, making it a perfect base for exploring the city's historic attractions, shops, bars and restaurants. Its central setting allows for easy access to landmarks like Exeter Cathedral and the university. Guests appreciate the stylish decor and comfortable rooms that create a pleasant retreat amidst the city's vibrancy.
Breakfast at Hotel Indigo is a highlight for many visitors, often described as outstanding, delicious and varied with options like traditional cooked breakfasts and vegan choices. While some found the breakfast a bit expensive or noted occasional service hiccups, the overall breakfast experience is lauded for its quality and atmosphere.
Dinner at the hotel receives praise for its delicious, superb meals and standout features like the rooftop bar that offers fantastic views of the cathedral. However, some guests noted slow service and high prices. Despite these minor drawbacks, the dining experience is generally well-received.
The rooms at Hotel Indigo are frequently described as spacious, beautifully decorated and immaculately clean. Modern bathrooms with great showers and bathtubs add to the comfort. Although some rooms facing the road can be noisy and there were occasional comments about climate control issues, the majority of guests find the rooms to be a highlight of their stay.
Cleanliness is a strong point for the hotel with many reviews affirming spotless rooms and immaculate upkeep. Minor lapses are rarely mentioned and generally overshadowed by the high standards maintained throughout the property.
The quality of service at Hotel Indigo sees mixed reviews. While many guests commend the friendly and helpful staff, especially at the front desk and in the restaurant, others experienced less enthusiasm and occasional service inefficiencies. Overall, the staff's efforts are appreciated by most guests.
Free Wi-Fi at the hotel generally meets guests' expectations, providing reliable and high-speed internet access. Some noted limitations in bandwidth, but the majority found it satisfactory.
The spa facilities are beautifully designed and relaxing with many enjoying the sauna and jacuzzi. However, there were challenges with booking appointments and the occasional unexpected closure. The delightful facilities generally make the spa a worthwhile visit for prepared guests.
The hotel is family-friendly, offering accommodations like family rooms with terraces. While the pool's unavailability for young children might be a limitation, the hotel creates a supportive environment for families.
Guests consistently praise the hotel's comfortable beds, noting the restful sleep they provide. The beds and pillows contribute significantly to a positive sleep experience, making the hotel a reliable choice for a good night's rest.
Overall, Hotel Indigo - Exeter by IHG, combines a central location, stylish ambiance and quality amenities to offer a welcoming and comfortable stay for its guests.
The property is one of the most iconic buildings in the area, formerly the West of England Eye Hospital which has been renovated up to the standards of a 4 star property. The property is located in the heart of the city offering easy access to the most popular attractions.
Summary of reviews
Hotel du Vin Exeter is a stylish and unique 4-star hotel located in the heart of Exeter, making it a convenient choice for a city break. The hotel's location is praised by guests, as everything they need is within walking distance. The breakfast receives mixed reviews with some guests praising the quality and choice of produce, while others criticize the temperature, service and atmosphere. The restaurant also receives mixed reviews with some guests impressed by the food and wine, while others find the menu limited and expensive. The rooms vary in size and decor with some guests finding them small and noisy, while others appreciate the modern design and comfortable beds. The hotel is exceptionally clean and the staff is friendly and welcoming with some guests singling out specific individuals for their excellent service. The spa and pool facilities are a major draw for guests, although the pool receives mixed reviews. The parking situation is a significant concern for many guests with some finding it expensive, inconvenient and poorly communicated. The hotel is dog-friendly with staff welcoming furry friends and facilities designed to accommodate them. Overall, Hotel du Vin Exeter receives a positive rating from satisfied guests, although there are some mixed reviews.
Categories
Spa
Romantic
Boutique-Style
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