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Summary of reviewsQuilombo Hotel Fazenda offers an idyllic, family-friendly retreat nestled in a stunning and peaceful natural setting atop a lush mountain. Guests are consistently captivated by the breathtaking views of the Atlantic Forest and the serene atmosphere, which is perfect for relaxation and an escape from city life. The landscape is well-maintained, clean and invites tranquility, making it a hidden gem for nature lovers.
The hotel's breakfast receives mixed reviews; many guests enjoy the diverse and tasty offerings that feature fresh, local items. However, some point out the need for improved quality and more variety. Dinner also garners a blend of praise and critique with guests appreciating the delicious homemade dishes, yet desiring a broader menu and better service.
Rooms at Quilombo Hotel Fazenda are often praised for their cleanliness, comfort and spaciousness despite requiring some modernization and additional amenities. While most guests find the rooms cozy with excellent bedding and beautiful views, some note that maintenance and updates are needed.
The hotel's cleanliness is generally well-regarded, especially the accommodations and surrounding environment. However, certain areas, such as the pool and restaurant, occasionally fall short of guest expectations, requiring more consistent upkeep.
The staff at Quilombo Hotel Fazenda are commended for their exceptional service, friendliness and attentiveness, significantly enhancing the overall guest experience. Rare issues related to restaurant service and staff availability are mentioned but do not overshadow the predominantly positive feedback.
Wi-Fi and technological amenities need improvement, as guests report inconsistent internet connectivity and limited television options. The pool area, praised for its enjoyable setting and beautiful views, also requires some maintenance and updates to fully meet guest expectations.
The hotel stands out as an excellent choice for families, offering a range of activities for children, a cozy atmosphere and attentive staff. Families appreciate the delightful food, serene environment and overall positive experience.
Comfortable beds are a highlight, though some issues with pillow and linen quality suggest room for enhancement to align with the hotel's four-star standard. Guests enjoy various leisure activities and often return for annual visits, expressing a general satisfaction with their stay.
In summary, Quilombo Hotel Fazenda provides a charming and tranquil getaway with beautiful natural surroundings and excellent hospitality. While there are areas for improvement, particularly in breakfast variety, dinner service, room updates and internet connectivity, the overall experience is highly positive, making it a recommended destination for those seeking relaxation and quality family time amidst nature.
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