Quilombo Hotel Fazenda

Uniao dos Palmares -9.15375900, -36.04659300 , Br 104, Km 35, Fazenda Frios (Show on Map)
8.2
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsQuilombo Hotel Fazenda offers an idyllic, family-friendly retreat nestled in a stunning and peaceful natural setting atop a lush mountain. Guests are consistently captivated by the breathtaking views of the Atlantic Forest and the serene atmosphere, which is perfect for relaxation and an escape from city life. The landscape is well-maintained, clean and invites tranquility, making it a hidden gem for nature lovers.

The hotel's breakfast receives mixed reviews; many guests enjoy the diverse and tasty offerings that feature fresh, local items. However, some point out the need for improved quality and more variety. Dinner also garners a blend of praise and critique with guests appreciating the delicious homemade dishes, yet desiring a broader menu and better service.

Rooms at Quilombo Hotel Fazenda are often praised for their cleanliness, comfort and spaciousness despite requiring some modernization and additional amenities. While most guests find the rooms cozy with excellent bedding and beautiful views, some note that maintenance and updates are needed.

The hotel's cleanliness is generally well-regarded, especially the accommodations and surrounding environment. However, certain areas, such as the pool and restaurant, occasionally fall short of guest expectations, requiring more consistent upkeep.

The staff at Quilombo Hotel Fazenda are commended for their exceptional service, friendliness and attentiveness, significantly enhancing the overall guest experience. Rare issues related to restaurant service and staff availability are mentioned but do not overshadow the predominantly positive feedback.

Wi-Fi and technological amenities need improvement, as guests report inconsistent internet connectivity and limited television options. The pool area, praised for its enjoyable setting and beautiful views, also requires some maintenance and updates to fully meet guest expectations.

The hotel stands out as an excellent choice for families, offering a range of activities for children, a cozy atmosphere and attentive staff. Families appreciate the delightful food, serene environment and overall positive experience.

Comfortable beds are a highlight, though some issues with pillow and linen quality suggest room for enhancement to align with the hotel's four-star standard. Guests enjoy various leisure activities and often return for annual visits, expressing a general satisfaction with their stay.

In summary, Quilombo Hotel Fazenda provides a charming and tranquil getaway with beautiful natural surroundings and excellent hospitality. While there are areas for improvement, particularly in breakfast variety, dinner service, room updates and internet connectivity, the overall experience is highly positive, making it a recommended destination for those seeking relaxation and quality family time amidst nature.
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Categories
Hotel with Spa
This hotel fazenda is listed as having a spa, offering guests wellness and relaxation services within a rural or farm setting.

Dog Friendly Hotel
This hotel offers a unique experience with its farm setting, providing ample outdoor space for dogs to roam and explore. The hotel also provides a tranquil environment away from the city, ideal for pet owners seeking relaxation.

Family Friendly Hotel

Hotel with Swimming Pool

  Children's Pool    Outdoor Pool  


Business Hotel

Hotel with Parking

4-Star Hotel

Hotel with Outdoor Pool

Hotel with Children's Pool

Room Types
Double or Twin Room with Balcony With a balcony, this air-conditioned room features a cable TV, minibar and private bathroom. Please specify before arrival if you prefer 1 double or 2 single beds.

Chalet The chalet features 1 bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned chalet provides a flat-screen TV, a minibar, a seating area, a wardrobe as well as garden views. The unit offers 2 beds.

Family Chalet The chalet features 1 bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned chalet offers a flat-screen TV, a minibar, a seating area, a wardrobe as well as garden views. The unit offers 4 beds.

Apartment The apartment has 1 bedroom and 1 bathroom with a walk-in shower and free toiletries. This apartment features air conditioning, flat-screen TV, garden views, as well as chocolate for guests. The unit has 2 beds.

Guest Reviews
8.2
Very Good
Location
Quilombo Hotel Fazenda is nestled in a stunning and serene landscape, ideal for those seeking an escape from the hustle and bustle of city life. Situated on a lush mountaintop, the hotel is surrounded by verdant greenery and offers breathtaking views of the Atlantic Forest. The environment exudes tranquility and peace, perfect for relaxation and rest with an abundance of nature and pleasant, wooded areas inviting guests to unwind.

The hotel's location is consistently praised for its natural beauty and peaceful setting, making it an excellent choice for countryside retreats. The area is well-maintained, clean and organized, providing a family-friendly atmosphere with several attractions to enjoy. Guests appreciate the marvelous surroundings and diverse amenities that include ample resting spaces and a very good breakfast spread.

However, the journey to Quilombo Hotel Fazenda can be somewhat challenging. Many guests mention that while access is easy to find, the dirt road leading to the hotel is in poor condition, particularly after rain, making navigation difficult. This rough and muddy path is about a 15-minute drive from the main highway and can deter some visitors from venturing out at night. Nonetheless, those who persevere are rewarded with a splendid and tranquil destination, making the effort worthwhile.

Despite these access issues, the beauty of the location speaks for itself, offering a wonderful and immersive experience in nature. It provides a much-needed respite from urban chaos, making Quilombo Hotel Fazenda a hidden gem for nature lovers and those seeking a peaceful retreat.

Breakfast
The breakfast experience at Quilombo Hotel Fazenda has garnered mixed reviews from guests. Many appreciated the diverse and varied offerings, describing the breakfast as great, very good and even excellent. Some highlighted the delicious and farm-fresh options, including proteins, roots, cakes and local items, adding to a well-served and tasty breakfast experience. The presence of good coffee and wonderful scenery complemented the morning meal for several guests.

However, there were notable criticisms as well. Some guests found the breakfast options limited and lacking in quality with issues ranging from stale bread to reheated food and even spoiled items. Others pointed out the breakfast time starting at 8 AM as inconveniently late. There were also remarks about unfriendly staff and a desire for more options to meet diverse tastes and needs.

In summary, while the breakfast at Quilombo Hotel Fazenda has its highlights in terms of variety and taste, there is room for improvement in quality, service and scheduling to meet the expectations of all guests.

Dinner
Quilombo Hotel Fazenda's dinner experience offers a mix of praise and critique from guests. Many highlight the delicious homemade and typical food, noting that the menu is very good and well-elaborated. The inclusion of tasty and well-portioned dishes is appreciated with some guests mentioning that the prices are fair and fitting for different budgets.

However, there are notable concerns about the restaurant's limited variety and the quality of certain meals. Numerous guests feel that the restaurant menu could be expanded to include more options like sandwiches and pizzas, as well as regional dinner choices. Some reviews pointed out that the restaurant was lacking specific items, such as certain types of juice or appetizers.

Moreover, the service quality and overall dining experience have been described as needing improvement. Issues such as disposable dishware for in-room dining and the restaurant's ambiance not meeting expectations were mentioned. While some found the food to be excellent, others were disappointed with the meals, citing them as below average or even terrible.

Overall, while Quilombo Hotel Fazenda's dinner has its highlights, there are areas, particularly in menu diversity and service quality, that require attention to meet the preferences and expectations of a broader range of guests.

Rooms
Quilombo Hotel Fazenda offers a variety of rooms that generally receive praise for their cleanliness and comfort. Guests frequently mention that the rooms are clean, fragrant and come with impeccable bedding and towels. Many find the rooms to be spacious and cozy, often highlighting the comfort offered by the beds and the overall room ambiance.

Some guests particularly enjoy the chalets for their good structure and beautiful views, noting that these accommodations are very comfortable with excellent bedding and towels. However, there are also mentions of smaller issues, such as the need for modernization in some areas. The accommodations are described as old and in need of revitalization with certain aspects like the televisions and showers requiring upgrades.

Issues such as limited electrical sockets, inadequate lighting and occasional maintenance problems like damaged showers and cracked sinks are noted. Some rooms are described as small but cozy, while others are spacious yet retain an older aesthetic that could benefit from some updates. The structure's age sometimes results in musty smells and the need for better ventilation.

Some guests have also pointed out the need for more amenities, such as full-length mirrors, bedside tables and chairs, to improve comfort. There are occasional complaints about cleanliness not being up to standard and the inconvenience of having no telephone or internal lines for easy communication with the reception.

Overall, while Quilombo Hotel Fazenda offers a comfortable and clean stay with beautiful views and spacious rooms, some areas could benefit from modernization and better upkeep to enhance the guest experience further.

Beds
Quilombo Hotel Fazenda delivers a mixed experience when it comes to their beds. On the bright side, guests consistently highlight the comfortable nature of the beds, often describing them as very comfortable or even excellent. The beds are also frequently noted for their impressive size with many guests enjoying large and super comfortable beds, including a king-sized option that stands out.

However, there are some areas needing attention. Some guests expressed concerns about the quality of the pillows, blankets and towels, which fell short of expectations for a 4-star establishment. A few reviews mentioned the lack of a top sheet, requiring guests to sleep directly on a blanket, which detracted from the overall comfort.

In summary, while the general consensus leans positively towards the comfort and size of the beds, there are notable inconsistencies in bedding and linen quality that suggest room for improvement to meet higher standards.

Cleanliness
Quilombo Hotel Fazenda's cleanliness receives predominantly positive feedback from guests. Visitors frequently remark on the cleanliness and fragrant ambiance of the rooms, which are described as very clean, sanitized and immmaculate. The accommodations, including bathrooms and beds, are particularly noted for their excellent hygiene and overall comfort. The environment, filled with lush Atlantic Forest, is also praised for its organized and well-maintained infrastructure.

However, the maintenance and cleanliness of certain areas, especially the pool, are reported as needing improvement. Some criticisms include dirty pools, poorly cleaned restaurant areas with dead flies and a general lack of upkeep in some facilities. Issues such as moldy smells in specific rooms and minimal necessary maintenance also detract from an otherwise positive picture.

Overall, the hotel's cleanliness, combined with its serene and beautiful natural setting, earns significant praise with many guests feeling their stay was worthwhile despite the noted areas for improvement.

Staff
Quilombo Hotel Fazenda is widely praised for its staff with many guests highlighting the exceptional service and friendliness of the team. The employees are consistently described as polite, helpful and attentive, creating a welcoming environment throughout the hotel. The support team, in particular, is noted for its fantastic service and humility, which makes a significant difference to the overall guest experience.

Numerous reviewers emphasize the staff's kindness and education, remarking on how friendly and super attentive they are. Guests appreciate the calm and peaceful atmosphere nurtured by the staff's excellent service, which contributes to a relaxing stay.

Despite the overwhelmingly positive feedback, there are some mentions of service lapses. A few guests experienced issues with the restaurant staff and cited instances of unresponsive or unwilling personnel. Additionally, there are occasional complaints about limited signage and insufficient staff available to assist guests.

Overall, the dedicated and courteous staff at Quilombo Hotel Fazenda play a crucial role in delivering a pleasant and relaxing experience, making it a recommended destination for those seeking tranquility and excellent hospitality amidst nature.

Wi-Fi
Guests of Quilombo Hotel Fazenda have shared a range of experiences regarding the hotel's Wi-Fi and internet services. Many visitors point out that the internet connection is inconsistent and weak with several guests mentioning that the Wi-Fi signal does not reach the rooms effectively. Comments highlight that the internet service can be particularly poor with connectivity issues persisting, especially after 11:00 PM. Moreover, the general communication services at the hotel, such as the intercom, are also noted to be unreliable.

Additionally, the hotel’s television services have been critiqued. Guests report limited channel options with many of the available channels being of poor quality and there is a call for more children-friendly programming.

While the hotel's charm and ambiance have been appreciated by guests in other aspects, the technological amenities seem to fall short, suggesting a need for improvements in both Wi-Fi and television services.

Pool
The pool facilities at Quilombo Hotel Fazenda boast a variety of appealing features, earning praise for their enjoyable and picturesque setting. Guests appreciated the pool's natural-like water quality and pleasant temperature, making for a delightful experience. The pool area, noted for its beauty and cleanliness, is further enhanced by a blue bottom, offering a visually appealing swim. Additionally, the stunning views from the highest point add to the pool's charm.

Despite these positive attributes, some areas require attention. While the adult pool offers a more profound and enjoyable swim, it may be too deep for some guests. There are mentions of the children's pool needing maintenance, including a rusty ladder and an ongoing repair situation.

For families, the pools provide a compelling activity, though some feel the pool area could use tidying and modernization. The heated water at night and features like the spout offering massages contribute positively to guest experiences. However, remarks about occasional cleanliness issues, such as the formation of sludge, suggest the need for more consistent maintenance.

Overall, the pool area at Quilombo Hotel Fazenda is highly regarded for its warmth, picturesque setting and family-friendly atmosphere but could benefit from some updates and regular maintenance to address the mentioned concerns.

Family
Quilombo Hotel Fazenda is an excellent choice for families seeking a cozy and inviting getaway. This rural retreat, surrounded by lush greenery, offers a tranquil environment that is ideal for children and adults alike. The hotel stands out for its family-friendly atmosphere with plenty of space for kids to enjoy and numerous activities tailored specifically for them.

Guests have consistently highlighted the helpfulness of the staff, who are attentive to the needs of both children and elderly visitors. The accommodations are described as not only cozy but also beautiful, adding to the overall pleasant experience. Bird watching and other outdoor activities are additional engaging options that make the stay worthwhile.

Families particularly appreciate the delightful food, the amazing pool and the serene environment, which contribute to a relaxing and enjoyable stay. The hotel is praised for its excellent cost-benefit ratio, making it a highly recommended destination for family trips. Overall, Quilombo Hotel Fazenda is deemed a wonderful place for a family outing, ensuring a memorable and enjoyable experience for all ages.

4 Star
Quilombo Hotel Fazenda presents a serene retreat with its expansive green area and a variety of leisure options, including a swimming pool and horse riding. The hotel enjoys repeat visits from satisfied guests who express a consistent desire to return annually, reflecting a positive impression of their stay. However, while the experiences are generally favorable, some guests have noted that the hotel's facilities, such as the towels, could be improved to truly meet the four-star standard it claims.


Yes, Quilombo Hotel Fazenda has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.

Yes, a spa is available at Quilombo Hotel Fazenda.

Yes, Quilombo Hotel Fazenda welcomes dogs.

Yes, parking facilities are available at Quilombo Hotel Fazenda.

No, Quilombo Hotel Fazenda doesn't have a gym.

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