U&Me; BW Signature Collection
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Summary of reviewsU&Me; BW Signature Collection enjoys a stellar reputation among guests, particularly highlighted for its prime central location in Umeå. The hotel offers an exceptional convenience with easy access to the city's attractions, restaurants, shops and public transportation. Guests rave about the stunning views from rooms, especially those overlooking the river, which enhance their stay with picturesque panoramas. The ambiance and modern design, coupled with the ease of self-check-in and check-out processes, contribute to the hotel's appeal.
The breakfast offered at U&Me; is often described as delicious and extensive with a variety of high-quality options including freshly baked bread, locally sourced cheeses and fresh fruits. Guests enjoy the cozy environment at Kulturbageriet, where breakfast is served, although some have noted occasional crowding and a slight lack of variety. Nonetheless, the breakfast experience overall is viewed as a standout feature of the hotel.
Dining at U&Me; is also highly commended with the restaurant Gotthards receiving praise for its cozy ambiance and limited but exceptional menu. The inner courtyard's restaurant is a favorite, providing high-quality dining options. Despite occasional crowding during dinner service, guests appreciate the excellent food and atmosphere.
The rooms at U&Me; are noted for their modern, stylish design, featuring panoramic windows and comfortable beds. While some guests find the rooms compact, the tasteful decor, cleanliness and breathtaking views make them a pleasant place to stay. The practical amenities and clean, well-maintained spaces contribute to a positive overall impression.
In terms of cleanliness, U&Me; generally receives high marks with many guests praising the neat, fresh rooms and well-maintained facilities. Some minor lapses in cleanliness are noted, but the overall sentiment remains positive.
The hotel's staff is frequently commended for their friendliness and helpfulness, although some guests report occasional difficulties with the availability of on-site staff. Nevertheless, the efficient and accommodating service during breakfast and check-in processes are highlighted as strengths.
The free WiFi at U&Me; receives mixed but mostly positive feedback with many guests appreciating the stable and fast connection. Some, however, encountered issues with connectivity and speed, suggesting room for improvement.
The gym is seen as a valuable amenity, offering a range of equipment and 24-hour access, though some guests find it small and basic.
Parking at U&Me; presents a mixed experience with on-site underground parking and nearby public options generally appreciated. Some guests find the parking process challenging, citing limited spots and difficulties locating entrances.
Regarding EV charging, the availability of charging points is noted positively, but there are some inconsistencies and confusion about their accessibility.
Families find U&Me; accommodating with practical family rooms and a family-friendly restaurant. Some logistical issues with room arrangements are mentioned, but the hotel's comfortable beds, impressive views and convenient location contribute to a pleasant family stay.
In conclusion, U&Me; BW Signature Collection stands out for its excellent location, comfortable and stylish accommodations and high-quality dining options, making it a desirable choice for travelers despite minor drawbacks in certain areas.
Categories
The breakfast offered at U&Me; is often described as delicious and extensive with a variety of high-quality options including freshly baked bread, locally sourced cheeses and fresh fruits. Guests enjoy the cozy environment at Kulturbageriet, where breakfast is served, although some have noted occasional crowding and a slight lack of variety. Nonetheless, the breakfast experience overall is viewed as a standout feature of the hotel.
Dining at U&Me; is also highly commended with the restaurant Gotthards receiving praise for its cozy ambiance and limited but exceptional menu. The inner courtyard's restaurant is a favorite, providing high-quality dining options. Despite occasional crowding during dinner service, guests appreciate the excellent food and atmosphere.
The rooms at U&Me; are noted for their modern, stylish design, featuring panoramic windows and comfortable beds. While some guests find the rooms compact, the tasteful decor, cleanliness and breathtaking views make them a pleasant place to stay. The practical amenities and clean, well-maintained spaces contribute to a positive overall impression.
In terms of cleanliness, U&Me; generally receives high marks with many guests praising the neat, fresh rooms and well-maintained facilities. Some minor lapses in cleanliness are noted, but the overall sentiment remains positive.
The hotel's staff is frequently commended for their friendliness and helpfulness, although some guests report occasional difficulties with the availability of on-site staff. Nevertheless, the efficient and accommodating service during breakfast and check-in processes are highlighted as strengths.
The free WiFi at U&Me; receives mixed but mostly positive feedback with many guests appreciating the stable and fast connection. Some, however, encountered issues with connectivity and speed, suggesting room for improvement.
The gym is seen as a valuable amenity, offering a range of equipment and 24-hour access, though some guests find it small and basic.
Parking at U&Me; presents a mixed experience with on-site underground parking and nearby public options generally appreciated. Some guests find the parking process challenging, citing limited spots and difficulties locating entrances.
Regarding EV charging, the availability of charging points is noted positively, but there are some inconsistencies and confusion about their accessibility.
Families find U&Me; accommodating with practical family rooms and a family-friendly restaurant. Some logistical issues with room arrangements are mentioned, but the hotel's comfortable beds, impressive views and convenient location contribute to a pleasant family stay.
In conclusion, U&Me; BW Signature Collection stands out for its excellent location, comfortable and stylish accommodations and high-quality dining options, making it a desirable choice for travelers despite minor drawbacks in certain areas.
Hotel Taking Steps Towards Sustainability
This innovative hotel is Green Key and Västerbotten Experience certified. It implements detailed sustainable practices such as using renewable electricity, energy-saving measures, water reduction efforts, waste sorting and recycling, and ecologically-certified cleaning products.
Hotel with Parking
Parking is listed as an available facility for guests.
EV charging stations
Accessible Hotel
This hotel features wheelchair accessible elevators and access to common/public areas. It is located in the city center of Umeå within the Väven complex, offering proximity to various amenities. The hotel also provides free WiFi.
4-Star Hotel
Located in the center of Umeå, this hotel offers contemporary furnished rooms with city or river views. Its central location near Umeälv provides convenient access to the city's attractions. The rooms are big, modern, clean and well equipped.
Hotel with EV Charging Stations
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Gym
Guest Reviews
The reviews for U&Me; BW Signature Collection highlight its exceptional location as a major draw for guests. Positioned right in the heart of Umeå, the hotel offers unbeatable convenience, allowing easy access to the city's attractions, restaurants, shops and public transportation. The proximity to the city center is frequently praised with many reviewers noting the short walking distance to key sites, including the bus station and riverfront.
Additionally, the scenic views from the hotel, particularly those overlooking the river, receive high acclaim. Guests consistently appreciate the stunning panoramas from their rooms, further enhancing their overall experience.
The hotel's ambiance and modern design also earn positive feedback. Guests commend the fresh, well-maintained rooms and the simplicity of the self-check-in and check-out process. The combination of central location and excellent views makes U&Me a standout option for visitors to Umeå, blending convenience with aesthetic pleasure in a tranquil setting.
Visitors to 'U&Me; BW Signature Collection' consistently praised the hotel’s breakfast, highlighting it as a major perk of their stay. The breakfast, often described as delicious and extensive, features a variety of high-quality and fresh options, including flaky croissants, fresh fruits, locally sourced cheeses, a range of pastries and freshly baked bread, which several guests noted for its exceptional taste. Many appreciated the cozy environment of Kulturbageriet, the bakery-café where breakfast is served, further enhancing the experience.
Despite the overwhelmingly positive feedback, some guests noted areas for improvement. Reports of a crowded dining area and the occasional lack of replenishment for popular items such as waffle batter, bacon and certain toppings were mentioned. There were also comments about the breakfast variety being somewhat limited compared to other hotels, particularly regarding fruit and vegetable options and some found the setup to be chaotic during peak times.
On the whole, however, most guests felt that the breakfast was a standout feature, complete with friendly staff and a selection that caters well to diverse tastes, making it well worth experiencing during their stay. The combination of delicious food and a pleasant atmosphere made breakfast at the 'U&Me; BW Signature Collection' a thoroughly enjoyable start to the day for many travelers.
U&Me, BW Signature Collection offers a delightful dining experience that has garnered positive feedback from guests. The hotel's restaurant, Gotthards, is praised for its fantastic and cozy ambiance, making it an inviting space for dinner. Both breakfast and lunch are frequently highlighted as great with a cozy breakfast setting being particularly appreciated. The restaurant provides a limited but exceptional menu that satisfies diverse culinary preferences.
For those looking to explore beyond the hotel, the surrounding area boasts many nice restaurants offering different culinary experiences, adding to the overall appeal. The inner courtyard's restaurant is a favorite amongst guests. While the Kulturbageriet restaurant also receives commendations, it's noted that its dinner service can become quite crowded in the evening.
In conclusion, U&Me provides a high-quality dining environment with an excellent restaurant and bar, making it a pleasant choice for guests seeking good food in a cozy and beautifully located setting.
U&Me; BW Signature Collection has rooms that impress with their modern, stylish and uniquely designed interiors. Guests consistently praise the stunning panoramic views available from the rooms, particularly those on higher floors or facing the river. The design often features panoramic windows, comfortable beds and practical layouts, ensuring a cozy and pleasant stay.
The decor is noted for being tasteful and inviting, blending historic and contemporary elements seamlessly. Many appreciate the fresh, clean and well-maintained spaces, as well as the comfortable beds and good room amenities. These features contribute to an overall positive atmosphere in the hotel rooms.
However, some reviews point out that the rooms can be quite small and occasionally feel cramped. Despite their compact size, the rooms are generally well-arranged to maximize the space available. The unconventional bathroom design, such as sinks located inside the room rather than in the bathroom, received mixed feedback for its quirky practicality.
Guests have highlighted the excellent views from the rooms and the convenience of a self-check-in and check-out process, although some found the self-service system and locating the entrance slightly complicated. The overall cleanliness is frequently praised, despite a few isolated reports of rooms being dusty or not thoroughly cleaned.
Breakfast at the hotel is often described as delicious with a good variety of options, adding to the overall satisfaction of the stay. Nonetheless, it's worth noting the lack of some basic amenities like minibars, kettles or sufficient storage space in certain rooms.
In summary, U&Me; BW Signature Collection offers a great blend of aesthetics, comfort and functionality with spectacular views, making it a desirable choice for many travelers despite minor limitations in room size and some design peculiarities.
U&Me; BW Signature Collection has garnered significant praise for its beds, which are frequently described as comfortable, cozy and clean. Guests consistently highlight the beds as a standout feature, often noting their comfort even after long travel days. Reviews specifically mention the beds being fresh and well-maintained, contributing to an overall restful experience.
Many guests appreciate the large, spacious beds that enhance their stay with some mentioning the delight of enjoying scenic views while lying in bed. The bedding and pillows also receive high marks, though a few reviews suggest the need for new pillows and blankets. Despite a couple of mentions about some beds being slightly hard or worn-out, the majority of feedback indicates the beds provide good quality sleep.
Rooms are described as modern and quiet, adding to the peaceful ambiance that helps ensure a comfortable night's sleep. Even small details like the positioning of the bed to provide a panoramic view or the inclusion of two pillows per person have been appreciated.
Overall, the emphasis is on cleanliness, comfort and a good night's rest, making U&Me; BW Signature Collection a go-to option for travelers looking for a comfortable bed and a pleasant stay.
When it comes to cleanliness, U&Me; BW Signature Collection generally receives high marks from its guests. Many reviewers praised the hotel for its clean, modern and comfortable rooms, often describing them as neat, fresh and sparkling clean. Visitors also appreciated the daily cleaning and well-maintained facilities, highlighting the cozy atmosphere and scenic views from the rooms.
However, there were several mentions of inconsistencies in cleanliness. Some guests found areas that were dusty or not thoroughly cleaned, such as cobwebs in windows and dusty furniture. There were also occasional issues with the gym's cleanliness and uncleanliness in the breakfast area. Despite these concerns, the overall impression remains positive with many guests emphasizing the hotel's commitment to maintaining a tidy and comfortable environment.
In conclusion, while there are occasional lapses in cleaning, the majority of guests report a clean and welcoming stay at U&Me; BW Signature Collection with particular praise for the cleanliness of rooms and the spectacular views offered.
U&Me; BW Signature Collection has garnered much praise for its consistently friendly and helpful staff. Guests repeatedly emphasize the pleasant demeanor and attentiveness of the personnel. The hotel staff has been described as exceptionally helpful, always accommodating requests and providing assistance promptly.
However, some areas of concern have been highlighted, notably the absence of staff on-site at times, which has led to difficulties in receiving immediate assistance. Despite this, the hotel has made efforts to address these issues by offering support over the phone and ensuring that any problems are resolved quickly.
The staff during breakfast has also received commendation for being accommodating and responsive, although there have been occasional mentions of unwelcomeness. Overall, the efficient and friendly service, especially during check-in, alongside the responsive support provided by the hotel, stand out as strong points for guests who value attentive customer service.
Guests of U&Me; BW Signature Collection have shared varied experiences regarding the hotel's WiFi service. Many appreciated the reliable, fast and stable WiFi throughout their stay, highlighting good coverage and strong signals in both the rooms and common areas. High-speed, free Wi-Fi was lauded by several guests with some describing the internet connectivity as excellent and exceptional.
However, some guests encountered problems with the WiFi. Issues included intermittent disconnections, temperamental connections and a lack of WiFi in certain rooms. A few reviewers mentioned difficulties in finding or using the WiFi code and there were reports of the internet being too slow or not working at all, particularly affecting connections to devices like TVs and mobile phones. While the overall feedback on the WiFi was positive, a noticeable number of guests suggested that improvements in stability and access could enhance their experience.
The gym at the U&Me; BW Signature Collection receives mixed but generally positive feedback from guests. Many appreciate that it is well-equipped and accessible 24 hours a day with a good variety of equipment conducive to easy workouts. The modernity and decent condition of the fitness center are noted, highlighting the presence of facilities necessary for a comprehensive workout.
However, a few guests comment on the gym's size, describing it as small and cramped. Some believe it to be basic with room for further development to enhance the guest experience. Despite these remarks, many agree that the gym, albeit compact, meets essential fitness needs and is a valuable amenity for hotel guests.
Guests visiting U&Me; BW Signature Collection have mixed reviews concerning parking facilities. Positively, many appreciate the underground parking garage available right on-site, praising its convenience and direct elevator access to rooms. Guests also highlight the proximity of a public parking garage nearly across the street and find the availability of charging stations for electric cars a nice addition.
Several reviews commend the overall parking experience as good, simple and fairly priced, noting that parking can be efficiently arranged through the neighboring sister hotel. The garage itself is described as bright, spacious and safe with some guests appreciating the lack of difficulty in finding parking spots nearby for a reasonable fee.
However, many visitors find the parking situation challenging. Common issues include difficulty locating the correct garage entrance, limited parking spots and unclear or insufficient information about parking arrangements at the time of booking and check-in. Some guests note that parking is expensive and not always included in the room rate. Others struggled with unproductive parking attempts, received fines or were frustrated by the inability to reserve a parking space in advance. The lack of a private parking lot and the need to rely on public or sister hotel facilities added to the inconvenience for some guests.
Overall, while the hotel offers convenient parking options, better signage and more detailed information could enhance the guest experience.
U&Me; BW Signature Collection provides a mixed experience regarding EV charging facilities. On the positive side, some guests mentioned the availability of charging points inside a safe, indoor parking garage, which is convenient and allows for worry-free charging of electric vehicles. Additionally, destination chargers are available across the road from the hotel. However, several reviews highlighted the inconsistency and confusion about the actual presence of EV charging stations. Some guests noted a lack of charging options or were informed that the service was available only at a sister hotel, requiring additional rental fees and potential unavailability. The overall sentiment is that while there are charging facilities associated with the hotel, clear communication and accessibility might pose a challenge for some guests.
U&Me; BW Signature Collection proves to be an accommodating choice for families seeking a comfortable and practical stay in a big city. The atmosphere at the Kulturbageriet, the hotel's eatery, is well-loved by guests, though some parents noted challenges finding breakfast items suited to their child’s taste. Nonetheless, the overall breakfast offerings are praised as good when traveling with small children.
The family rooms receive consistent approval for their spaciousness and practicality, allowing for a pleasant and convenient stay. Many reviews highlight how the hotel facilitates family stays with amenities like split rooms or combined family installations, although some rooms can feel quite squished when accommodating multiple family members. Despite the occasional logistical hiccup, the hotel remains welcoming for families.
The hotel's location is ideal for those wanting to explore nearby restaurants and shops, adding to the convenience for families. The rooms are comfortable with practical features like shared twin beds instead of double beds. Parents appreciate the comfortable beds and the impressive views that delighted their children. While the bar seating might be a bit tricky for younger children, the family-friendly restaurant offsets this with its accommodating nature.
Overall, even though some reviewers mentioned the need for more extensive breakfast options and a few issues with room logistics, U&Me; BW Signature Collection offers a bright, peaceful and family-friendly environment, suitable for families looking for a great experience in the city.
U&Me; BW Signature Collection is situated in an ideal location for those seeking to immerse themselves in the city's vibrant nightlife. With its central proximity to numerous popular nightlife spots, guests can easily access a variety of bars, discos and clubs, ensuring that the pulse of the city is at their fingertips. The area is lively and atmospheric, especially on Friday and Saturday nights, making it a perfect spot for party-goers.
However, the proximity to nightlife does come with a downside. Some guests noted that the noise from nearby bars, discos and restaurants can be quite disruptive with loud music, traffic noise and even the bass and drums from a nearby restaurant affecting their sleep. The noise levels, particularly on weekends, can be high with sounds from nightclubs and after-parties continuing into the early hours of the morning.
Despite the noise, the hotel's location offers a range of dining options, including an excellent breakfast with great bread and evening pizza. Additionally, there is a public library nearby with various local and foreign newspapers.
Overall, U&Me; BW Signature Collection is perfect for visitors who prioritize being close to the heart of the city's nightlife, though it may not be the best choice for light sleepers.
Situated at a prime, central location, U&Me; BW Signature Collection hotel is a haven for those seeking a blend of comfort and modern design. The establishment is consistently praised for its quality stay and high-class accommodations, living up to its four-star rating. Guests frequently commend the hotel's cozy and clean rooms, describing the atmosphere as lovely and the surroundings as quiet.
The breakfast offerings are diverse, although some guests believe it could improve to meet full four-star standards. Nonetheless, many patrons find it satisfactory, noting the high quality of food against a backdrop of amazing views of the lake.
The hotel’s facilities are new and modern, contributing to an overall four-star experience. Its amenities cater well to most travelers, though there have been noted problems, such as noise in corridors and occasional issues with lockers, which the staff has resolved promptly.
Visitors appreciate the great price-quality ratio, finding excellent value for money in their stays. The ambiance and modern design of the hotel further support its four-star reputation, making it an ideal choice for a weekend escape or holiday. However, it may not be the best fit for elderly guests.
In summary, U&Me; BW Signature Collection offers a quality four-star experience with its amazing location, new facilities and clean, cozy rooms. Despite minor drawbacks, it provides good value and comes recommended for a comfortable and enjoyable stay.
The U&Me, BW Signature Collection, has received mixed reviews regarding its accessibility for guests with disabilities. The hotel is praised for its accessible location and good options for guests with disabilities, such as accessible facilities, parking and ramps. While the hotel offers wheelchair-accessible rooms and is generally very accessible, there were some concerns regarding the ease of access for wheelchair users with a few mentioning difficulties in navigating the hotel and the unhelpful nature of the staff.
Additionally, the hotel's self-service approach, including automated check-in and check-out without a staffed reception, presents challenges for some guests, particularly those who are visually impaired or not fluent in Swedish. The central location and ease of access to town are highlighted as strong points, contributing to an overall good rating for accessibility despite areas needing improvement, such as room size and the impractical sink placement. Overall, for those seeking a blend of convenience and accessibility, U&Me offers a central and generally accommodating environment but may require some adjustments based on specific needs.
Guests at U&Me; BW Signature Collection have consistently praised the hotel for its offerings tailored to honeymooners. The wonderful views and atmosphere make it an ideal destination for a romantic escape. Many reviews highlighted the suite's suitability for those celebrating their honeymoon, describing it as perfect and lovely. The availability of specific honeymoon packages and special décor options further enhances the experience for newlyweds, ensuring a great and memorable honeymoon experience.
U&Me; BW Signature Collection emerges as an ideal destination for couples seeking a romantic retreat. The hotel offers stunning views with the river and cityscape providing a picturesque backdrop for a cozy, intimate stay. Guests consistently highlight the romantic ambiance, accentuated by large bay windows and bathtubs that invite relaxation and connection. The suites are particularly noted for their romantic settings, making them a perfect choice for a couples' getaway. The blend of old and modern design elements further enhances the aesthetic appeal, while panoramic windows offer a serene experience of watching the river flow by at night. Though some have noted a lack of personalized attention, the overall experience is tailored to create a memorable romantic escape.
Location Show Map
Location
Additionally, the scenic views from the hotel, particularly those overlooking the river, receive high acclaim. Guests consistently appreciate the stunning panoramas from their rooms, further enhancing their overall experience.
The hotel's ambiance and modern design also earn positive feedback. Guests commend the fresh, well-maintained rooms and the simplicity of the self-check-in and check-out process. The combination of central location and excellent views makes U&Me a standout option for visitors to Umeå, blending convenience with aesthetic pleasure in a tranquil setting.
Breakfast
Despite the overwhelmingly positive feedback, some guests noted areas for improvement. Reports of a crowded dining area and the occasional lack of replenishment for popular items such as waffle batter, bacon and certain toppings were mentioned. There were also comments about the breakfast variety being somewhat limited compared to other hotels, particularly regarding fruit and vegetable options and some found the setup to be chaotic during peak times.
On the whole, however, most guests felt that the breakfast was a standout feature, complete with friendly staff and a selection that caters well to diverse tastes, making it well worth experiencing during their stay. The combination of delicious food and a pleasant atmosphere made breakfast at the 'U&Me; BW Signature Collection' a thoroughly enjoyable start to the day for many travelers.
Dinner
For those looking to explore beyond the hotel, the surrounding area boasts many nice restaurants offering different culinary experiences, adding to the overall appeal. The inner courtyard's restaurant is a favorite amongst guests. While the Kulturbageriet restaurant also receives commendations, it's noted that its dinner service can become quite crowded in the evening.
In conclusion, U&Me provides a high-quality dining environment with an excellent restaurant and bar, making it a pleasant choice for guests seeking good food in a cozy and beautifully located setting.
Rooms
The decor is noted for being tasteful and inviting, blending historic and contemporary elements seamlessly. Many appreciate the fresh, clean and well-maintained spaces, as well as the comfortable beds and good room amenities. These features contribute to an overall positive atmosphere in the hotel rooms.
However, some reviews point out that the rooms can be quite small and occasionally feel cramped. Despite their compact size, the rooms are generally well-arranged to maximize the space available. The unconventional bathroom design, such as sinks located inside the room rather than in the bathroom, received mixed feedback for its quirky practicality.
Guests have highlighted the excellent views from the rooms and the convenience of a self-check-in and check-out process, although some found the self-service system and locating the entrance slightly complicated. The overall cleanliness is frequently praised, despite a few isolated reports of rooms being dusty or not thoroughly cleaned.
Breakfast at the hotel is often described as delicious with a good variety of options, adding to the overall satisfaction of the stay. Nonetheless, it's worth noting the lack of some basic amenities like minibars, kettles or sufficient storage space in certain rooms.
In summary, U&Me; BW Signature Collection offers a great blend of aesthetics, comfort and functionality with spectacular views, making it a desirable choice for many travelers despite minor limitations in room size and some design peculiarities.
Beds
Many guests appreciate the large, spacious beds that enhance their stay with some mentioning the delight of enjoying scenic views while lying in bed. The bedding and pillows also receive high marks, though a few reviews suggest the need for new pillows and blankets. Despite a couple of mentions about some beds being slightly hard or worn-out, the majority of feedback indicates the beds provide good quality sleep.
Rooms are described as modern and quiet, adding to the peaceful ambiance that helps ensure a comfortable night's sleep. Even small details like the positioning of the bed to provide a panoramic view or the inclusion of two pillows per person have been appreciated.
Overall, the emphasis is on cleanliness, comfort and a good night's rest, making U&Me; BW Signature Collection a go-to option for travelers looking for a comfortable bed and a pleasant stay.
Cleanliness
However, there were several mentions of inconsistencies in cleanliness. Some guests found areas that were dusty or not thoroughly cleaned, such as cobwebs in windows and dusty furniture. There were also occasional issues with the gym's cleanliness and uncleanliness in the breakfast area. Despite these concerns, the overall impression remains positive with many guests emphasizing the hotel's commitment to maintaining a tidy and comfortable environment.
In conclusion, while there are occasional lapses in cleaning, the majority of guests report a clean and welcoming stay at U&Me; BW Signature Collection with particular praise for the cleanliness of rooms and the spectacular views offered.
Staff
However, some areas of concern have been highlighted, notably the absence of staff on-site at times, which has led to difficulties in receiving immediate assistance. Despite this, the hotel has made efforts to address these issues by offering support over the phone and ensuring that any problems are resolved quickly.
The staff during breakfast has also received commendation for being accommodating and responsive, although there have been occasional mentions of unwelcomeness. Overall, the efficient and friendly service, especially during check-in, alongside the responsive support provided by the hotel, stand out as strong points for guests who value attentive customer service.
Wi-Fi
However, some guests encountered problems with the WiFi. Issues included intermittent disconnections, temperamental connections and a lack of WiFi in certain rooms. A few reviewers mentioned difficulties in finding or using the WiFi code and there were reports of the internet being too slow or not working at all, particularly affecting connections to devices like TVs and mobile phones. While the overall feedback on the WiFi was positive, a noticeable number of guests suggested that improvements in stability and access could enhance their experience.
Gym
However, a few guests comment on the gym's size, describing it as small and cramped. Some believe it to be basic with room for further development to enhance the guest experience. Despite these remarks, many agree that the gym, albeit compact, meets essential fitness needs and is a valuable amenity for hotel guests.
Parking
Several reviews commend the overall parking experience as good, simple and fairly priced, noting that parking can be efficiently arranged through the neighboring sister hotel. The garage itself is described as bright, spacious and safe with some guests appreciating the lack of difficulty in finding parking spots nearby for a reasonable fee.
However, many visitors find the parking situation challenging. Common issues include difficulty locating the correct garage entrance, limited parking spots and unclear or insufficient information about parking arrangements at the time of booking and check-in. Some guests note that parking is expensive and not always included in the room rate. Others struggled with unproductive parking attempts, received fines or were frustrated by the inability to reserve a parking space in advance. The lack of a private parking lot and the need to rely on public or sister hotel facilities added to the inconvenience for some guests.
Overall, while the hotel offers convenient parking options, better signage and more detailed information could enhance the guest experience.
EV charging stations
Family
The family rooms receive consistent approval for their spaciousness and practicality, allowing for a pleasant and convenient stay. Many reviews highlight how the hotel facilitates family stays with amenities like split rooms or combined family installations, although some rooms can feel quite squished when accommodating multiple family members. Despite the occasional logistical hiccup, the hotel remains welcoming for families.
The hotel's location is ideal for those wanting to explore nearby restaurants and shops, adding to the convenience for families. The rooms are comfortable with practical features like shared twin beds instead of double beds. Parents appreciate the comfortable beds and the impressive views that delighted their children. While the bar seating might be a bit tricky for younger children, the family-friendly restaurant offsets this with its accommodating nature.
Overall, even though some reviewers mentioned the need for more extensive breakfast options and a few issues with room logistics, U&Me; BW Signature Collection offers a bright, peaceful and family-friendly environment, suitable for families looking for a great experience in the city.
Nightlife
However, the proximity to nightlife does come with a downside. Some guests noted that the noise from nearby bars, discos and restaurants can be quite disruptive with loud music, traffic noise and even the bass and drums from a nearby restaurant affecting their sleep. The noise levels, particularly on weekends, can be high with sounds from nightclubs and after-parties continuing into the early hours of the morning.
Despite the noise, the hotel's location offers a range of dining options, including an excellent breakfast with great bread and evening pizza. Additionally, there is a public library nearby with various local and foreign newspapers.
Overall, U&Me; BW Signature Collection is perfect for visitors who prioritize being close to the heart of the city's nightlife, though it may not be the best choice for light sleepers.
4 Star
The breakfast offerings are diverse, although some guests believe it could improve to meet full four-star standards. Nonetheless, many patrons find it satisfactory, noting the high quality of food against a backdrop of amazing views of the lake.
The hotel’s facilities are new and modern, contributing to an overall four-star experience. Its amenities cater well to most travelers, though there have been noted problems, such as noise in corridors and occasional issues with lockers, which the staff has resolved promptly.
Visitors appreciate the great price-quality ratio, finding excellent value for money in their stays. The ambiance and modern design of the hotel further support its four-star reputation, making it an ideal choice for a weekend escape or holiday. However, it may not be the best fit for elderly guests.
In summary, U&Me; BW Signature Collection offers a quality four-star experience with its amazing location, new facilities and clean, cozy rooms. Despite minor drawbacks, it provides good value and comes recommended for a comfortable and enjoyable stay.
Accessible
Additionally, the hotel's self-service approach, including automated check-in and check-out without a staffed reception, presents challenges for some guests, particularly those who are visually impaired or not fluent in Swedish. The central location and ease of access to town are highlighted as strong points, contributing to an overall good rating for accessibility despite areas needing improvement, such as room size and the impractical sink placement. Overall, for those seeking a blend of convenience and accessibility, U&Me offers a central and generally accommodating environment but may require some adjustments based on specific needs.
Honeymoon
Romantic
No, U&Me; BW Signature Collection doesn't have any pool.
No, a spa isn't available at U&Me; BW Signature Collection.
No, U&Me; BW Signature Collection doesn't allow dogs.
Yes, parking facilities are available at U&Me; BW Signature Collection.
Yes, U&Me; BW Signature Collection has a gym.
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