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Categories
Resort Taking Steps Towards Sustainability
Resort for Honeymoon
Resort with Spa
Family Friendly Resort
Romantic Resort
Resort with Swimming Pool
Private Pool Outdoor Pool
Business Resort
Resort with Parking
Cheap Resort
Small Resort
Resort for Yoga
4-Star Resort
Resort where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? Yes
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? Other Yes, we do sent pre registration email before arrival for guest to fill it up
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 48 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? Yes
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? Yes, New hours: Check-in: 14:00 - Check-out: 12:00
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? No
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? No
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes Details: WE provide separate isolation room for guest that have covid19 indication, staff with full protective measure will then escort the guest to the isolation room until the medical staff/official came to handle the guest
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? valet parking
Two Bedroom Pool Villa with Extra BenefitThis villa features a kitchenware, private pool and seating area.
Guests enjoy:
- Daily room cleaning
- Breakfast at Kaukau Restaurant
- WiFi access
- Free shuttle service based to Ubud Center
- Daily seasonal fruit basket
- Free daily activities (based on scheduled)
Arkamara Suite Jungle with Extra BenefitThis room has a balcony.
Guests enjoy:
- Daily room cleaning
- WiFi access
- Free shuttle service based on schedule to Ubud center
- Daily seasonal fruit basket
- Free daily activities (based on scheduled)
Suite room with Extra BenefitThis room has a balcony.
Guests enjoy:
- Daily room cleaning
- WiFi access
- Free shuttle service based on schedule to Ubud Center
- Daily seasonal fruit basket
- Free daily activities (based on scheduled)
Arkamara Pool Terrace with Extra BenefitThis room has a balcony, minibar and air conditioning.
Guests enjoy:
- Daily room cleaning
- Breakfast at Kaukau Restaurant
- WiFi access
- Free shuttle service to Ubud Center
- Daily seasonal fruit basket
- Free daily activities (based on scheduled)
Royal Pool Villa with Extra BenefitThis villa features a balcony, air conditioning living room, and dining area.
Guests enjoy:
- Daily room cleaning
- Breakfast at Kaukau Restaurant
- WiFi access
- Free shuttle service to Ubud Center
- Daily seasonal fruit basket
- Free daily activities (based on scheduled)
One Bedroom Pool Villa with Extra BenefitThis villa features a sofa, minibar, dishwasher and electric kettle.
Guests enjoy:
- Breakfast at Kaukau Restaurant
- WiFi access
- Free shuttle service based on schedule to Ubud Center
- Daily seasonal fruit basket
- Free daily activities (based on scheduled)