Hotel Carlton

Tunis 36.80004100, 10.18348900 , Av. Habib Bourguiba (Show on Map)
8.1
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Carlton in Tunis has garnered positive reviews across various aspects, creating an excellent experience for guests. The hotel boasts an exceptional location on the bustling Avenue Habib Bourguiba, in the heart of the city. Its prime position makes it convenient for both business and leisure travelers with proximity to the Medina, various main attractions, shopping centers, cafes and restaurants. Public transportation is easily accessible and the hotel is a short taxi ride from the airport, enhancing its appeal for international visitors.

Breakfast at Hotel Carlton is frequently highlighted as a standout feature. Guests commend the diversity and quality of the offerings, including sweet and savory dishes, fresh juices, crepes and omelettes made to order. The buffet is described as impressive, delicious and generous. The breakfast service starts early, accommodating guests with tight schedules. Despite infrequent comments about specific item availability, the overall breakfast experience is celebrated for its variety and quality.

Dinner experiences at the hotel also receive positive feedback with the restaurant’s dishes during lunch and dinner being praised for their high quality, presentation and taste. However, some reviews mention the need to book dinner in advance due to high demand and occasional limitations in the menu are noted. Despite these minor restrictions, the overall dining experiences are generally well-regarded.

The rooms at Hotel Carlton are praised for their cleanliness and functional comfort, aligning well with the photos posted online. The presence of balconies and views of Avenue Bourguiba add a pleasant touch to the stay. Although some guests find the rooms small, the majority appreciate the comfortable bedding and effective soundproofing, ensuring a peaceful rest. Issues such as outdated decor and minor maintenance problems occasionally arise but do not significantly detract from the overall positive room experience.

Cleanliness is a strong point at Hotel Carlton with rooms and common areas described as spotless and well-maintained. The housekeeping staff receive commendation for their excellent work, contributing to the high standards of hygiene throughout the hotel.

The staff at Hotel Carlton are consistently praised for their friendliness, helpfulness and professionalism. Their warm hospitality, efficiency and multilingual abilities enhance the guest experience, making visitors feel welcomed and well-cared for.

WiFi at the hotel receives mixed reviews with some guests experiencing fast, reliable internet, while others report issues with connectivity and speed. There are frequent mentions of the need for improvement in this area to ensure a more consistent online experience.

For nightlife enthusiasts, the hotel’s location is ideal with numerous cafes, restaurants, clubs and pubs within walking distance. However, guests sensitive to noise should be aware that the vibrant surrounding nightlife can result in disturbances, suggesting the need for quieter rooms or earplugs.

The beds at Hotel Carlton are generally appreciated for their comfort, providing a good night’s sleep. However, some guests note the size and configuration issues, such as double beds being too small for two people or two single beds pushed together.

Overall, Hotel Carlton offers an exceptional value for a three-star hotel, often exceeding guest expectations. While it lacks some facilities common in higher-rated establishments, the hotel makes up for it with clean, comfortable rooms and outstanding service, positioning it as a top choice in Tunis.
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3-Star Hotel
Located in the heart of Tunis, this hotel is just 500 meters from the Medina and provides 3-star accommodation with room service and free Wi-Fi. Its central location and essential amenities make it a popular choice.

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Hotel near Nightlife Spots

Business Hotel

Room Types
Family Room The family room features air conditioning, a washing machine, as well as a private bathroom boasting a bath and a shower. The unit has 2 beds.

Nina's room The spacious twin/double room offers air conditioning, a washing machine, as well as a private bathroom boasting a bath and a shower. Featuring a balcony, this twin/double room also provides soundproof walls, a minibar and a flat-screen TV. The unit has 2 beds.

Deluxe Room This air-conditioned double room features a private bathroom, a washing machine, soundproof walls as well as a balcony. The unit offers 1 bed.

Superior Room Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV, a washing machine, soundproof walls, a minibar as well as an inner courtyard view. The unit offers 2 beds.

Standard Room Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV, a washing machine, soundproof walls, a minibar as well as an inner courtyard view.

Executive Room Featuring free toiletries, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned twin room features a flat-screen TV, a washing machine, soundproof walls, a minibar as well as a quiet street view. The unit has 2 beds.

Executive Triple Room Offering free toiletries, this triple room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned triple room offers a flat-screen TV, a washing machine, soundproof walls, a minibar as well as a quiet street view. The unit offers 3 beds.

Guest Reviews
8.1
Very Good
Location
Hotel Carlton in Tunis boasts an exceptional location that has been praised by numerous guests. The hotel is strategically situated on the bustling Avenue Habib Bourguiba, in the heart of the city. This prime location makes it incredibly convenient for both business and leisure travelers.

Guests have noted the hotel’s proximity to the Medina, just a five-minute walk away, perfect for those eager to explore the historic charm of the old town. Many of the main attractions, shopping centers, cafes and restaurants are within easy walking distance, making it ideal for exploring the city on foot. Public transportation, including train and tram stations, is also easily accessible, connecting visitors to other parts of Tunis effortlessly.

In addition to its unbeatable central position, the hotel offers the advantage of being a short taxi ride from the airport, enhancing its appeal for international travelers. The surrounding area is described as vibrant and safe with plenty of amenities close by. Overall, the hotel's location receives top marks for convenience and accessibility, making it an excellent choice for those looking to be at the epicenter of Tunis.

Breakfast
The breakfast experience at Hotel Carlton tends to be a highlight for many guests. The reviews consistently praise the breakfast as excellent, varied and abundant. Guests appreciate the diversity of options, including sweet and savory dishes, fresh juices, crepes and omelettes made on the spot. The buffet is described as impressive, delicious and generous, often exceeding expectations. Many reviewers noted the quality and freshness of the ingredients with some highlighting regional specialties and traditional local products.

The breakfast service starts early, accommodating guests with tight schedules and the breakfast room itself receives compliments for its pleasant setting. Several reviews mention that the breakfast is included in the room price, adding to its value. Even though a few guests felt there was room for improvement or missed certain items like whole grain bread or fresh fruit, the general consensus is that the breakfast is of high quality and breadth.

Overall, Hotel Carlton's breakfast is celebrated for its extensive variety, superb quality and the enjoyable dining experience it provides, truly living up to the expectations one might have for a top-tier hotel.

Dinner
'Amidst the vibrant atmosphere of Hotel Carlton, dining emerges as a nuanced experience. While room service and on-site culinary options are limited with room service at lunch being notably expensive and of questionable quality, there's a silver lining. The hotel restaurant serves an admirable array of dishes, especially notable during lunch and dinner.

Breakfast receives mixed reviews with its delicious variety sometimes marred by unpreparedness, such as the unheated stoves for fried eggs. However, lunch at the restaurant stands out with rich, tasty offerings that guests find very satisfying.

Dinner experiences are generally positive with words like excellent, refined, well-presented and delicious frequently mentioned. The a la carte dinner and chef specials garner appreciation for their high quality and taste. Guests dining in the evening commend the cuisine, friendly wait staff and well-dressed dishes, although booking is required in the morning due to high demand and occasional menu limitations.

Despite some restrictions and occasional disappointments, such as a lack of dish variety and the necessity to book in advance, guests largely praise the food's quality and presentation. For those staying at Hotel Carlton, exploring the nearby restaurants can also be a pleasing alternative, given the sometimes limited hotel menu options.'

Rooms
Hotel Carlton with its blend of modern amenities and a classic façade, mostly scores high marks for its room cleanliness and comfort. Many guests have praised the rooms for being clean, functional and well-maintained, aligning well with the photos posted online. The presence of balconies in some rooms and views of Avenue Bourguiba have also been appreciated, adding a pleasant touch to the stay.

However, the size of the rooms often became a point of contention with numerous mentions of them being small or narrow. This compact nature of the accommodations was a recurring theme, impacting the comfort level for some guests, especially those in need of more space or when accommodating multiple people.

The rooms generally feature comfortable bedding and are equipped with necessary comforts, which have been recognized positively by guests. Soundproofing seems to be effective in many rooms, providing a peaceful rest amidst the lively surroundings. Nevertheless, some isolated cases of noise disturbances point to a variability in room quality and sound isolation.

Issues such as poorly maintained air conditioning, outdated decor in certain rooms and minor maintenance problems (like broken doors or non-functional TVs) occasionally cropped up, indicating a need for consistent upkeep. Additionally, occasional cleanliness issues, including unpleasant encounters with roaches, were noted but seemed to be the exception rather than the rule.

Despite these drawbacks, the overall impression of guests leans towards a satisfactory experience with most enjoying the clean and cozy environment. The Hotel Carlton seems to offer good value for travelers prioritizing location and basic comfort, though those seeking spaciousness or luxuriously modern rooms might need to temper their expectations.

Beds
Hotel Carlton's beds generally receive positive feedback from guests with many highlighting their comfort and cozy nature. Numerous reviews praise the beds for being comfortable, firm and providing a good night's sleep. There are mentions of the double beds being of comfortable size for one person and the mattress and bedding quality often receive favorable remarks. Cleanliness of bed linens and bedding is also positively noted.

However, there are recurring criticisms, particularly regarding the size and configuration of the beds. Some guests find the double beds too small for two people and others do not appreciate that two single beds are often pushed together to serve as a double bed. A segment of guests experienced discomfort due to hard or overly firm mattresses and uncomfortable pillows with various comments indicating that the bedding could use improvement or updates. There are also remarks about beds being dated and the presence of creaky or wobbly beds. Despite these issues, many reviews still underscore the overall comfort of the beds, making them a notable feature of the stay at Hotel Carlton.

Cleanliness
Hotel Carlton in Tunis has received overwhelmingly positive feedback regarding its cleanliness from its guests. The rooms are consistently described as clean, tidy and well-maintained, meeting high cleanliness standards that at times rival those of luxurious hotels. Guests frequently highlighted the spotless nature of the rooms and common areas with particular praise for the exemplary work of the housekeeping staff. Words like "impeccable," "spotlessly clean," and "exceptionally clean" frequently appeared in reviews, demonstrating satisfaction with the hotel's hygiene.

Additionally, the facilities, though occasionally noted as old, were kept in good condition and cleanliness was maintained throughout the property. The bathrooms were also commended for their cleanliness, despite some minor comments about the need for refreshing in terms of decor. The hotel's cleaning standards were often noted as exceeding expectations with the hotel environment being described as both clean and comfortable, contributing to an overall pleasant stay.

While a few reviews pointed out some minor cleanliness flaws and specific instances like flies in the food area, these were significantly outnumbered by positive comments. The hotel’s commitment to cleanliness is further evidenced by the regular change of towels and bed linens. Combining cleanliness with a good location and friendly, helpful staff, Hotel Carlton in Tunis provides a consistently clean and hospitable environment for travelers.

Staff
The reviews for the staff at Hotel Carlton paint a consistently positive picture. Across numerous guest experiences, the staff are repeatedly highlighted as friendly, helpful and professional, contributing to a welcoming atmosphere. Many reviews emphasize the warm hospitality from the get-go, particularly praising the reception team for their efficiency and politeness. Additionally, the breakfast and cleaning staff receive commendation for their friendliness and dedication to service.

Guests frequently mention specific staff members, indicating personalized service that goes above and beyond expectations. The staff's multilingual abilities and proficiency in English further enhance the guest experience, helping to bridge communication gaps comfortably. Professionalism and attentiveness are recurring themes with many reviews noting the staff’s readiness to assist with any requests, making guests feel at home and well cared for.

Overall, the Hotel Carlton staff appear to be the standout feature of the property with their exceptional service and welcoming demeanor being key factors in making guests' stays pleasant and memorable.

Wi-Fi
Hotel Carlton's WiFi reviews present a mixed picture. Positively, many guests found the WiFi to be good, fast, reliable and even perfect at times. Descriptions such as high-speed, quick and accessible WiFi were common, indicating that the connection worked well for several visitors with some enjoying excellent and secure WiFi in their rooms.

However, a significant number of reviews also pointed out issues. Complaints about weak and poor signals, fluctuating connectivity and slow speeds were frequent. Many mentioned that the WiFi often disconnected or did not work properly with the quality being particularly inconsistent and problematic during important times. Some guests struggled with internet reliability, noting that it was not sufficient for tasks like video calls and experienced disruptions frequently.

Overall, while some guests were satisfied with the WiFi service at Hotel Carlton, others faced notable challenges with connectivity, indicating a need for improvement in this area.

Nightlife
Hotel Carlton is nestled in a bustling, lively section of the city, making it a convenient choice for guests who enjoy active nightlife. The hotel is within walking distance to a plethora of cafes, restaurants with charming outdoor terraces and various clubs, ensuring a variety of dining and entertainment options close by. The area surrounding the hotel is vibrant, especially at night, which is a significant draw for those looking to explore the city's nightlife. Nightlife enthusiasts will be pleased with the nearby clubs, pubs, discos and karaoke bars, all easily accessible from the hotel.

However, guests should be prepared for the accompanying noise that comes with staying in such a central and lively location. Music from bars, pubs and nightclubs often lasts until the early hours, sometimes as late as 4 or 5 AM. There are reports of disturbances from loud techno music, thumping sounds and street noise, including cars and motorcycles. Some rooms, particularly those on lower floors or facing the street, may experience higher noise levels.

For those sensitive to noise, it is advisable to request quieter rooms or bring earplugs to ensure a good night's sleep. The hotel's soundproofing could be improved, as several reviews indicate the rooms don't fully block out the external noise.

In summary, Hotel Carlton offers a prime location for those wanting to immerse themselves in the nightlife scene with plentiful nearby cafes and restaurants. However, potential guests should consider the nighttime noise and plan accordingly to manage a comfortable stay.

3 Star
Hotel Carlton, located in the heart of Tunis, offers exceptional value for money and surpasses typical expectations for a three-star hotel. Although it lacks facilities such as a gym and swimming pool, which are common in higher-rated establishments, the hotel compensates with clean, spacious rooms and very comfortable bedding.

Guests highlight the excellent value for its price range, often comparing it favorably to many four-star hotels. The quality of service and the breakfast, which some describe as five-star, are noteworthy, adding to the overall appeal. The clean and spacious rooms contribute to a comfortable stay, making it superior to typical three-star accommodations.

The hotel's functional yet standard decor may not impress those seeking luxury, but it meets the necessary comforts expected from a mid-range hotel. Despite some minor shortcomings, such as the absence of additional amenities like soap and limited room furniture, the overall experience is satisfactory and even exemplary in many aspects.

Overall, Hotel Carlton deserves recognition beyond its three-star rating with some guests suggesting it merits an additional star or even a four-star classification. Its central location, combined with the remarkable value for its cost, makes it a highly recommended choice for travelers seeking a pleasant and budget-friendly stay in Tunis.

Business
Hotel Carlton appears to be a mixed bag for business travelers. Its central location and accessibility to the main business hub make it a prime spot for those on business trips. Guests appreciated the business-friendly atmosphere, noting the comfortable desk areas and well-equipped meeting rooms. The staff were frequently highlighted for their professionalism and willingness to assist, particularly with business-specific needs such as currency exchange.

While the hotel’s overall service and facilities were praised, including very good breakfast options and pleasant work environments in the restaurant, there were a few downsides. Several reviews mentioned inadequate power outlets and weak Wi-Fi, particularly above the ground floor, which could be a hindrance for professionals needing reliable connectivity. Additionally, there were occasional comments about the unavailability of business services and facilities around the clock.

Despite these setbacks, many guests found Hotel Carlton to be an excellent choice for short business trips with its ideal location and high-quality service contributing to a generally positive experience for business travelers.

Accessible
Hotel Carlton in Tunis offers a commendable blend of accessibility and convenience for guests with disabilities. Its prime location is lauded for being centrally situated within walking distance of the Medina, shops and a variety of eateries. The proximity to public transport, including taxis and the train station, ensures easy navigation around the city. For those arriving by plane, a shuttle service is available and the hotel is just a short ten-minute taxi ride from the airport.

Accessibility features prominently in the reviews with no noticeable barriers for those using accessibility devices and elevators providing access to all floors. Parking is convenient with accessible spots available nearby and the process to reserve a stay is straightforward. Guests appreciate the ease of accessing the city center and tourist attractions, as well as the availability of accessible Wi-Fi and alleyways.

The hotel excels in accessibility services and is considered a favorable choice for exploring the broader Tunis area. The changing of towels daily, provision of essentials like power adapters and a highly praised breakfast add to the overall positive experience. Additionally, the staff's effort in arranging necessary services, such as laboratory appointments for COVID tests, underscores the hotel's dedication to guest wellbeing.

Hotel Carlton's blend of an excellent location, accessibility and attentive service makes it a sensible choice for travelers, particularly those with mobility needs.


No, Hotel Carlton doesn't have any pool.

No, a spa isn't available at Hotel Carlton.

No, Hotel Carlton doesn't allow dogs.

No, parking facilities aren't available at Hotel Carlton.

No, Hotel Carlton doesn't have a gym.

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