Mi Amor by La Zebra, an SLH Hotel is an exceptional five-star hotel that provides a cozy and romantic atmosphere perfect for couples on a getaway. It boasts a beautiful location with stunning sea views, away from the crowd and walking distance to the Tulum ruins and restaurants. The hotel's restaurant offers delicious food with breakfast and dinner receiving positive reviews. The rooms are spacious, stylish, clean and top-notch with personal hot tubs and pools adding to the comfort and intimacy of each space. The hotel prides itself on its cleanliness and the friendly staff goes above and beyond to provide excellent service, making guests feel at home. The outdoor pool is a highlight with stunning jungle views and private cabanas, creating an enjoyable atmosphere for sunbathing and lounging. Though the hotel does not have direct beach access, guests have options for accessing the nearby beach. Overall, Mi Amor by La Zebra, an SLH Hotel is a lovely and romantic hotel, ideal for couples seeking a relaxing and intimate experience amidst beautiful sea views and lush nature.
Ideal for romantic getaways and family vacation alike, this eco-friendly hotel in Tulum provides everything guests might need for the most relaxing and luxurious stay.
Summary of reviews
Jashita Hotel offers a luxurious, secluded and peaceful beach location, making it an incredible travel experience for guests seeking relaxation and paradise-like surroundings. Exceptional food served at the hotel's restaurant, breath-taking views and well-appointed rooms with stunning designs and spaciousness are just a few of the impressive features. The hotel staff is applauded for their kindness and exceptional hospitality and the pools and grounds are fabulous. Additionally, the hotel offers a private beach that guests describe as calm, peaceful and perfect for disconnecting. Though the room can be bare at times and a few have noise issues, guests consider Jashita Hotel an amazing and luxurious five-star experience. It's the perfect romantic retreat with customized services and attention to detail, making it a must-visit destination.
Layla Tulum - Adults Only is a highly recommended hotel located in the heart of Tulum center, making it a great spot to explore the city. The hotel is surrounded by an array of restaurants, bars and shops, giving guests everything they need within close proximity. The hotel offers a variety of bed sizes, including comfortable and huge beds that received high praise from guests. The rooftop pool is a stunning gem in the hotel's crown, providing an incredible setting for downtime. The hotel's cleanliness, modern decor and location all add to the overall positive experience. The staff, led by the lovely Elena, provide exceptional service and make you feel welcome every step of the way. The hotel is perfect for couples with an intimate atmosphere that makes it ideal for special occasions such as honeymoons. Overall, Layla Tulum - Adults Only is a luxurious and romantic experience that will leave guests feeling pampered and in love.
Una Vida is a hidden gem located in Tulum town, offering a peaceful and relaxing environment away from the bustling crowds of the beach area. While some guests find the location a little far from the beach and main attractions, the hotel offers free bikes for exploration of the charming local restaurants and La Veleta. The breakfast experience at Ananda restaurant is delightful with homemade Papaya marmalade, freshly brewed cappuccinos and delicious smoothies. The dinner menu offers healthy and delicious options that guests found excellent with a beautiful view of the pool. The rooms are elegant, spacious and clean with lovely decorations and comfortable beds. The hotel's exceptional staff is attentive, friendly and professional, going above and beyond to make guests feel at home. The pool area is described as "spectacular" and offers a relaxing and comfortable environment for a refreshing swim with a pool bar and restaurant. The hotel offers various mindfulness activities like yoga, meditation that are included in your stay. Una Vida is a luxurious and romantic hotel that creates a magical ambiance perfect for a tranquil and enchanting stay.
Mereva Tulum is a beautiful boutique hotel that offers guests a calm and tranquil atmosphere away from the hustle and bustle of Tulum. Guests rave about the hotel's stunning beachfront location, delicious inclusive breakfast and clean and spacious rooms with lovely sea views. Although the dinner menu may lack flavor and be expensive, the hotel's staff are outstanding and go above and beyond to ensure their guests' comfort and happiness. The hotel's pool is also a standout feature with many guests raving about its beauty and cleanliness. And for guests with families or on a romantic getaway, Mereva Tulum caters to everyone's needs, offering amenities and activities for all ages. Overall, Mereva Tulum is a perfect spot for anyone looking for a beautiful and relaxing hotel in Tulum.
Aloft Tulum presents itself as an appealing destination for travelers seeking a blend of comfort and vibrancy in the heart of Tulum. Its prime location between Tulum Beach and the town center offers guests easy access to local attractions, dining, and entertainment, while its position in the modern Aldea Zama area provides a peaceful retreat. The hotel features contemporary design elements and facilities, with a standout rooftop pool offering stunning jungle views, making it an ideal choice for relaxation after exploration.
The hotel's staff consistently receive praise for their friendliness and attentive service, contributing significantly to guest satisfaction. The rooms are modern, clean, and spacious, equipped with ample amenities, and the beds are specifically noted for their exceptional comfort. Cleanliness across the property, from rooms to common areas, is frequently highlighted, supporting Aloft Tulum's reputation as a spotless and inviting environment.
Guests enjoy a delightful breakfast with fresh, tasty options, although there are minor areas for improvement in speed and menu variety. The dinner experience, while offering a lovely ambiance at the rooftop pool and bar, could benefit from more diverse menu choices and attention to value. Despite some inconsistencies with the wifi and extra charges for parking, the overall experience at Aloft Tulum is positive.
The hotel's gym supports fitness enthusiasts with its clean and modern facilities, while the pools—especially the rooftop pool—are celebrated for their views, atmosphere, and design. Aloft Tulum manages to provide a luxurious yet relaxed environment, making it an attractive option for travelers seeking a stylish and comfortable stay in Tulum.
Hotel Kin Tulum Jungle Deluxe is a three-star retreat that skillfully combines tranquility, comfort, and quality service, offering guests a serene oasis in the lush environs of Tulum. Situated on the edge of the city, its location provides a peaceful escape away from the bustling noise, perfect for those with a vehicle to explore nearby attractions such as cenotes and the city center. Despite being slightly outside the central area, the hotel compensates with bike loans, and within its gates, guests are greeted by clean and well-maintained facilities supported by a friendly and attentive staff.
The culinary experience at the hotel is also well-appreciated, with breakfast renowned for its quality, freshness, and the delightful demeanor of its chef. While some guests find the breakfast a bit costly and repetitive, the staff’s hospitality ensures a pleasant start to the day. Even more lauded is the on-site restaurant, which provides a delectable array of Mexican cuisine at reasonable prices, turning dining into a memorable adventure.
Rooms offer a unique jungle retreat with spacious, well-decorated interiors that promise comfort with modern amenities. Despite minor concerns about humidity and cleanliness, overall, guests praise the accommodation for maintaining a tidy and inviting environment. The large, comfortable beds contribute to restful nights, although opinions on the firmness vary.
The hotel's pool is a standout feature, receiving praise for its cleanliness and serene setting, complemented by a poolside restaurant offering refreshments. It is open 24/7, enhancing guests' leisure experience. Although some reviews mention weak WiFi connectivity, the calming atmosphere created by the lush surroundings and attention to detail by the staff overshadow these concerns.
Characterized by its intimate and romantic environment, Hotel Kin Tulum Jungle Deluxe is ideal for couples seeking a peaceful retreat. The hotel strikes a balance between affordability and quality, supported by an exceptionally warm staff who are dedicated to ensuring an unforgettable stay. Whether guests are lounging by the inviting pool or enjoying meals amidst the captivating natural backdrop, the hotel promises a relaxing and enjoyable experience.
XscapeTulum receives high praise across various aspects of the hotel experience, particularly for its advantageous location, delicious food offerings, comfortable accommodations, exceptional cleanliness, friendly staff and attractive amenities.
Guests appreciate XscapeTulum's convenient location in Tulum, close to the ADO bus station, main avenue and the heart of Tulum Pueblo with its numerous bars, cafes and restaurants. The tranquil yet central setting allows for easy exploration of the local scene. While a short drive to the beach is necessary, the proximity to essential services and the availability of bike rentals enhance the overall convenience.
The breakfast experience at Casa Mia, the hotel's on-site restaurant, is frequently highlighted as a major perk. Guests enjoy a variety of traditional Mexican and American-style breakfasts with delicious, high-quality food served in a pleasant garden ambiance. Although breakfast is not included in the room rate and some found the continental breakfast basic, the overall consensus is positive.
For dinner, Casa Mia transforms into a sushi venue, earning rave reviews for its exceptional sushi and gyozas. The diverse menu, featuring Japanese cuisine for dinner and Mexican dishes for lunch, offers a varied culinary experience. The atmosphere, friendly staff and reasonable prices contribute to making the restaurant a standout feature of the hotel.
XscapeTulum's rooms also receive commendations for their spaciousness, comfort and stylish decor. With essential amenities such as air conditioning, fridges and mosquito nets, guests find the rooms well-equipped and conducive to a comfortable stay. Private terraces and jacuzzis in some rooms add to the guest experience. While there are occasional mentions of noise, humidity and outdated decor, the overall sentiment is positive.
Cleanliness at XscapeTulum is another strong point with rooms and common areas, including the gardens and pools, being well-maintained and pristine. Despite a few isolated issues, the majority of guests found the hotel's cleanliness to be excellent.
The staff at XscapeTulum stand out for their friendliness, helpfulness and attentiveness, often going above and beyond to assist guests. This exceptional service, combined with the staff's proficiency in English, enhances the overall guest experience.
WiFi experiences at the hotel are mixed. While the reception area boasts a strong and reliable connection, guests often encounter weaker signals in their rooms, particularly those farther from reception.
The pool area at XscapeTulum is frequently described as beautiful, clean and well-maintained. The large, aesthetically pleasing pool surrounded by lush vegetation offers a serene and relaxing environment, further complemented by poolside activities, a bar and daily happy hours.
Parking at the hotel is convenient with ample and free parking options available around the property. Although there is no private or secure parking, the external public parking areas meet the needs of most guests.
Families find XscapeTulum to be a welcoming and accommodating haven with a safe and relaxed atmosphere for children. The availability of family suites and well-equipped rooms with kitchenettes adds to the convenience, despite a few gaps in children-specific amenities.
Overall, XscapeTulum excels in providing a balanced, enjoyable experience with its prime location, delightful dining, comfortable accommodations, pristine cleanliness, outstanding staff service and attractive amenities.
Orchid House Tulum Jungle is a unique and stunning hotel set in a lush jungle environment that provides an exceptional stay. While it may be a distance from the beach, the hotel's tranquil location provides a peaceful retreat away from the hustle and bustle. Guests enjoyed the breakfast, describing it as delicious and fresh, although some found it a bit pricey. The dinner options received mixed reviews with some guests loving the food and drinks while others found the prices too high. However, the Nest, the hotel's rooftop restaurant, was praised for its breathtaking views and romantic ambiance. The rooms were stylish, spacious and well-appointed with a focus on integration with nature. Although some guests experienced humidity, cleanliness and noise issues, overall the rooms were comfortable and beautiful. Guests praised the staff for their friendliness and helpfulness and the pool area was a highlight for many guests, although construction noise could be bothersome. The beds were extremely comfortable, although some guests noted some wear and tear. Overall, Orchid House Tulum Jungle is a beautiful and exceptional boutique hotel, which is perfect for a romantic getaway in a serene environment.
Hotel Bardo - Adults Only is a luxurious and unique hotel that offers a peaceful retreat in the bustling town of Tulum. The location is relatively central and easy to access various areas in and around the town. The hotel is an oasis of peace in a noisy and contrasting Tulum. The restaurant serves quality food throughout the day, crafted by a great chef and offered in a good variety of dishes. The hotel is a destination for those seeking exceptional dining on their vacation. The guest reviews of Hotel Bardo - Adults Only are overwhelmingly positive with guests praising the spacious, modern and unique rooms. The hotel's overall cleanliness is a standout feature that guests praise again and again. The staff at Hotel Bardo - Adults Only go above and beyond to make their guests feel welcome and comfortable. The pool area at Hotel Bardo - Adults Only is a major highlight according to guest reviews. Hotel Bardo - Adults Only is a true oasis that offers 5-star service and a relaxing experience for its guests. The hotel is perfect for a romantic escape and is typically priced higher but is perfect for a honeymoon or special occasion, where splurging is needed.
Hotel Boutique TerraNova is a charming and intimate hotel located in the safe and convenient Veleta neighborhood of Tulum. The hotel's location is perfect for exploring the city's unique vibe with plenty of great restaurants, cafes and shops within walking distance. The rooms are spacious, clean and beautifully designed with attention to detail in every aspect. Guests appreciate the attentive service and recommendations from the friendly and helpful staff, who go above and beyond to ensure a pleasant stay. The hotel's gardens and pool area are a highlight of the stay, providing a tranquil atmosphere and refreshing feature. While the hotel doesn't offer breakfast, guests can easily find great coffee and breakfast places nearby recommended by the owners. The hotel's boutique style with a jungle and treehouse-inspired design creates a uniquely beautiful atmosphere that guests have fallen in love with. Overall, Hotel Boutique TerraNova is a clean, modern and comfortable hotel that is highly recommended for a memorable stay in Tulum.
Hotel Muaré Tulum Wellness and Spa is a hidden gem located in the jungle, offering peace and quiet to those seeking a retreat from the busyness of life. Guests rave about the delicious breakfast, describing it as amazing and outstanding with a wide range of options available. Dinner options are also very good and though a little pricier, the quality justifies the cost. The rooms are an absolute dream with super comfortable beds, cozy bedding and boho-style decor, alongside private pools and outdoor showers to indulge in luxury. The hotel is impeccably clean with exceptional service from the staff, who are known for going above and beyond to make guests feel welcomed and satisfied. The spa, though currently under construction, is praised as resembling paradise on earth. The beds are also a highlight of the stay, ensuring guests are well-rested and ready to explore. Hotel Muaré Tulum Wellness and Spa is the ultimate romantic escape, perfect for couples seeking a peaceful and serene atmosphere. With affordable pricing compared to other beachside hotels in the area, it is a must-visit for anyone looking for a truly magical and comfortable stay.
Infinity Suites is a luxury hotel located in a quiet area close to central Tulum and some beautiful beaches. The rooftop pool is a standout feature, offering panoramic views of the city. The staff consistently receives rave reviews for their helpfulness and friendliness with Adrian and Estephania standing out. The rooms are generally clean, spacious and well-decorated with modern amenities and comfortable beds. Some guests reported issues with cleanliness, humidity and noise from appliances, but overall, guests enjoyed the comfortable and well-equipped place to stay. While a car is recommended to get around, bikes are available for a short ride into town. The hotel's location is safe with shopping and cafes within close proximity. The wifi is great and guests appreciate the security and free parking.
Nestled in the heart of Tulum, Botånica Tulum offers guests a perfect blend of convenience and tranquility with its prime location. Just a short stroll from the bustling downtown area and near numerous restaurants, shops and bars, the hotel's central yet serene setting ensures guests can enjoy both the lively local scenes and peaceful retreats. The beach is a mere 20-minute bike ride away with free bicycles available and public transport options like collectivos are conveniently close. The hotel's proximity to supermarkets, gyms, parks and historical sites adds to its appeal for both leisure and exploration.
The breakfast experience at Botånica Tulum is particularly celebrated with guests raving about the generous and delicious array of options. Favorites include eggs, avocado toast, granola, yogurt, fresh fruit and a variety of beverages such as cappuccinos and freshly squeezed juices. Whether enjoyed in the picturesque garden, by the pool bar or through room service, breakfast at Botånica Tulum is more than just a meal; it's a delightful way to start the day.
Rooms at Botånica Tulum are elegantly designed, modern and consistently praised for their cleanliness. Guests appreciate the stylish decor, comfortable beds and amenities such as air conditioning and fans. Some rooms even feature private balconies overlooking the pool area, adding to their charm. Despite minor critiques regarding room size and soundproofing, the overall consensus is that the hotel offers a clean and comfortable sanctuary.
The hotel's commitment to impeccable cleanliness extends beyond the rooms to the shared bathrooms, garden, common areas and kitchen. Visitors frequently note the well-maintained condition of these spaces, contributing to a relaxing and hygienic stay.
The staff at Botånica Tulum significantly enhance the guest experience with their exceptional hospitality. Team members, including Fernando, Alejandra, Isaac and Vinícius, are celebrated for their kindness, helpfulness and attention to detail. Personal gestures, such as providing lifts to the bus station and offering thoughtful local recommendations, ensure guests feel genuinely cared for. The team's dedication is evident in the free bicycle rentals, complimentary breakfasts and other thoughtful touches.
The standout experience at Botånica Tulum is the Temazcal ceremony, a traditional Mayan sauna ritual held three times a week. Guests find this cultural experience both impressive and unforgettable, adding a unique element to their stay.
The hotel's outdoor pool is another highlight, described as stunning, clean and well-maintained. Set in a lush garden with cozy nooks and a bar, the pool area provides a serene escape and is accessible 24/7, allowing guests to enjoy the relaxing ambiance day and night.
Botånica Tulum also offers a family-friendly atmosphere with a blend of antique and modern decor that appeals to all ages. The respectful and community-oriented environment ensures a pleasant stay for families, further enhanced by the complimentary bike usage for easy exploration.
Additionally, beds at Botånica Tulum are generally praised for their comfort and quality, ensuring restful sleep for most guests. Despite occasional critiques regarding firmness, the overall sentiment is positive.
In summary, Botånica Tulum excels in offering a cozy, convenient and culturally rich stay with exceptional staff, delicious breakfast, stylishly clean accommodations and relaxing amenities, making it an excellent choice for travelers seeking a memorable experience in Tulum.
Zenses Wellness and Yoga Resort - Adults Only is an ideal destination for those seeking a peaceful and luxurious retreat in the heart of Tulum. Many guests highlight the resort's convenient location, beautiful jungle setting, attentive and helpful staff and delicious made-to-order breakfast. The hotel offers spacious and stylishly decorated rooms with comfortable beds and luxurious bathrooms. The pool is praised for its tranquil atmosphere, beautiful design and abundance of loungers and hammocks. The staff is consistently described as friendly, accommodating and helpful with exceptional reception staff. The resort's adult-only policy ensures a serene and romantic atmosphere, perfect for recharging and relaxation.
Xkeban Adults-Only Weekend Party is a great option for adventurous travelers who want to stay in a unique jungle setting away from the city center. Guests can explore the city using the free bicycles provided by the hotel. The breakfast at Xkeban Adults-Only Weekend Party is a highlight for many guests with a variety of options included in the rate. The rooms are beautifully decorated, modern and comfortable with excellent service, cleanliness and attention to detail, though there are some isolated issues with noise and salty water. The hotel staff is top-notch, friendly and helpful in resolving any issues. The rooftop pool area is a must-visit destination for relaxation with stunning views and a lively atmosphere. Overall, Xkeban Adults-Only Weekend Party is an excellent choice for your stay in Tulum.
The Lagoon Boutique Hotel - Luxury Chaman Experience is a great choice for those looking for a peaceful and luxurious stay in Tulum. The hotel offers two beautiful pools, including a rooftop pool that guests loved and spacious and well-decorated rooms equipped with a kitchen and a nice balcony. The staff is exceptional with many guests mentioning their kindness and helpfulness. While the location is a bit excentred and a car is needed to get around, the hotel stands out with its building art mural and is just off the main road. The Wi-Fi was regarded as being good or even excellent by those who stayed at the hotel and the parking was convenient and easy. Overall, the Lagoon Boutique Hotel - Luxury Chaman Experience is a clean and relatively new hotel with top-notch facilities and exceptional service, making it a wonderful and worthwhile stay.