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Summary of reviewsMIO Tulum Hotel Boutique is situated in an excellent central location, making it an attractive choice for travelers eager to explore the vibrant heart of Tulum. The hotel offers convenient access to essential amenities, attractions, and local culture, contributing to its reputation as a well-situated retreat. Guests appreciate the proximity to Tulum's main avenues, bus terminals, and a diverse array of food stalls, restaurants, and bars, enhancing their overall experience.
The hotel offers spacious rooms adorned with jungle decor and rustic touches, providing a comfortable and stylish retreat where guests can enjoy amenities like air conditioning, fridges, and private bathrooms. While some minor maintenance concerns such as humidity and mold have been reported, guests generally find the accommodations pleasant and value for money reasonable. The comfortable, king-sized beds consistently earn praise for their softness and quality, yielding restful nights.
Cleanliness, albeit inconsistent at times, is deemed satisfactory by many, with feedback noting clean and well-maintained areas upon arrival. Discrepancies in cleaning service quality sometimes require guests to request additional attention, highlighting an area for improvement.
The staff at MIO Tulum Hotel Boutique are often described as friendly and helpful, with notable individuals like Isabel receiving praise for their hospitality and local insight. Although occasional lapses in attentiveness and communication occur, the staff's dedication and effort to assist guests leave a positive impression.
Internet connectivity receives mixed reviews; while strong in common areas, Wi-Fi tends to be erratic within rooms, particularly on higher floors. Guests seeking robust online access may face challenges during their stay.
Overall, MIO Tulum Hotel Boutique provides a comfortable and convenient base in Tulum, particularly for those looking to immerse themselves in local culture and attractions. While not meeting the full expectations of a five-star establishment, the combination of comfort, location, and friendly service offers a memorable experience for visitors. Show more
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Categories
Cheap Hotel
This boutique hotel offers affordable accommodations with a touch of style. Its location on Avenida Satélite provides convenient access to local amenities, making it a great value for budget-conscious travelers.
Luxury Hotel
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Small Hotel
5-Star Hotel
Room Types
Deluxe SuiteBoasting a private entrance, this air-conditioned suite comes with 1 bedroom and 1 bathroom with a walk-in shower. This suite features a safe deposit box and a flat-screen TV with cable channels. The unit has 1 bed.
Family SuiteFeaturing a private entrance, this air-conditioned suite consists of 1 bedroom and 1 bathroom with a walk-in shower. This suite provides a safe deposit box and a flat-screen TV with cable channels. The unit offers 2 beds.
King Studio with Sofa BedFeaturing a private entrance, this air-conditioned suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower. The suite provides a seating area, a safe deposit box, a sofa and a flat-screen TV with cable channels. The unit offers 2 beds.
Junior Suite with BalconyFeaturing a private entrance, this air-conditioned suite consists of 1 bedroom and 1 bathroom with a walk-in shower. This suite provides a safe deposit box, a flat-screen TV with cable channels and a terrace. The unit offers 1 bed.
Guest Reviews
Location
Nestled in the vibrant heart of Tulum, MIO Tulum Hotel Boutique boasts a superb central location that has garnered significant praise from its guests. Positioned conveniently close to Tulum Centro, this hotel offers access to an array of amenities and attractions that make it a prime choice for travelers. From 24/7 stores, pharmacies, and a bustling array of bars and restaurants to the proximity of the Tulum ruins and beaches, the location serves as an ideal base for exploration.
Guests have noted the ease of accessing main avenues, the ADO bus terminal, and Collectivo bus stops, making travel around the area straightforward. With a variety of food stalls, restaurants, and bars just steps away, the hotel immerses guests in the local culture and culinary scene. The central setting also ensures that essential services like supermarkets and bakeries are within reach.
In addition to its location, guests appreciated the attentive service from the reception staff, adding a layer of comfort and convenience to their stay. Whether seeking relaxation in a cozy setting or an adventurous exploration of Tulum's vibrant surroundings, MIO Tulum Hotel Boutique provides a strategically situated retreat that resonates well with its visitors.
Breakfast
At MIO Tulum Hotel Boutique, breakfast appears to be one of the least compelling aspects of the stay, characterized by its simplicity and lack of variety. Guests frequently report a basic offering of coffee, tea, and sliced bread with jam, occasionally accompanied by juice or minimal spreads. The breakfast setup is self-service, which often leads to a messy area if one arrives late. While some find the breakfast satisfactory given the price, many feel it is far from substantial, with a significant lack of variety and portion size. Occasional mentions of cold coffee and a need for more cutlery and breakfast options like fruit highlight further areas for improvement. Despite these setbacks, delightful eateries nearby offer guests the opportunity to seek a more fulfilling breakfast experience.
Rooms
MIO Tulum Hotel Boutique offers a mix of experiences for its guests, particularly when it comes to its rooms. Many travelers appreciate the spaciousness and comfortable beds, which are consistently highlighted across several reviews. The aesthetic elements, such as jungle decor and rustic touches, add an appealing character to the rooms. Additionally, amenities like air conditioning, a fridge, and private bathrooms contribute to a high level of comfort. Guests often find their rooms clean upon arrival, with some rooms boasting outdoor terraces or charming courtyards that enhance the overall ambiance.
However, there are also some areas that appear to need attention. Humidity and mold issues are recurrent complaints, with some rooms described as dark and damp, detracting from the charm and comfort. Housekeeping services sometimes lack consistency, which can leave guests dissatisfied, especially when towels or cleaning are not provided as expected. Despite these occasional setbacks, guests generally find the hotel’s location convenient and the value for money reasonable.
Overall, MIO Tulum Hotel Boutique presents spacious and stylistically unique accommodations that can be delightful, provided that minor maintenance concerns are addressed to maximize guest comfort.
Beds
MIO Tulum Hotel Boutique stands out for its remarkably comfortable and spacious beds, which consistently receive praise from guests. Visitors describe the beds as large, often king-sized, and frequently highlighted as super comfy and clean. The softness and quality of the mattresses make for a restful night's sleep, with many noting the excellent bedding. The hotel's rooms complement these beds with ample space, enhancing the overall comfort and providing good value for money. While there are occasional mentions of maintenance issues, on the whole, guests appreciate the combination of comfort, cleanliness, and friendly service offered by the hotel. Whether one is traveling solo or with companions, the beds provide a welcoming place to refresh in the vibrant surroundings of Tulum.
Cleanliness
MIO Tulum Hotel Boutique presents a mixed picture in terms of cleanliness. Many guests report the hotel as very clean, with clean and comfortable rooms, facilities, and a pleasant ambiance. Common positive points emphasize the simple yet modern decor and a generally clean environment upon arrival. Spacious and comfortable beds are a highlight, adding to a restful experience. The air conditioning and well-maintained amenities have also been appreciated.
However, other reviews suggest inconsistencies in the standard of cleanliness and maintenance throughout the hotel. Several guests encountered unsatisfactory conditions marked by dirt, humidity, mold, and occasional pests in some rooms. Issues such as broken bathroom fixtures, stained linens, and neglected common areas were pointed out. Sporadic cleaning services necessitated that some guests had to request additional attention or cleaning.
The staff receives mixed feedback, with some guests finding them attentive and friendly, while others noted a lack of communication or unhelpfulness, especially concerning basic amenities and services. The contrast between positive and negative experiences suggests varying standards across different stays at MIO Tulum Hotel Boutique.
Staff
MIO Tulum Hotel Boutique has a reputation for having a notably friendly and helpful staff, which many guests appreciate. The positive interactions frequently described include attentive service from the reception team and the staff's consistent friendliness and availability. Isabel, in particular, stands out among the staff, gaining praise for her ability to offer substantial recommendations for local dining and transportation, making guests feel welcome and informed. Despite language barriers, especially with English, the staff members make a determined effort to communicate and assist guests in various ways, showcasing their dedication and flexibility. However, there are occasional lapses in attentiveness and the quality of interaction, and instances of rudeness have been noted by some visitors. Overall, the staff’s kindness and the value for money the hotel offers leave a lasting impression on many guests, contributing positively to their experiences at MIO Tulum.
Wi-Fi
Traveling to MIO Tulum Hotel Boutique reveals a mixed bag of experiences when it comes to staying connected online. While some praise the hotel for an excellent Wi-Fi signal and report that the Wi-Fi worked perfectly well, others note challenges in maintaining a consistent connection. Guests often mention that the internet is primarily reliable in common areas but tends to falter within rooms, particularly on higher floors. There are several accounts of intermittent connectivity and weak signals, making activities such as video conferencing and streaming a bit challenging. While the internet service at MIO Tulum has its strong points, those needing a steady and robust connection may encounter difficulties during their stay.
5 Star
MIO Tulum Hotel Boutique has received mixed feedback regarding its star rating, with several guests clearly expressing that it does not meet the expectations of a five-star establishment. While the facilities might be well-maintained, the hotel doesn't seem to match the luxury and services that typically justify a higher star rating. Some reviews suggest that guests might find better options elsewhere for a similar price. Overall, the hotel does not seem to align with the standards of a five-star experience according to these reviews.
No, MIO Tulum Hotel Boutique doesn't have any pool.
No, a spa isn't available at MIO Tulum Hotel Boutique.
Yes, MIO Tulum Hotel Boutique welcomes dogs.
No, parking facilities aren't available at MIO Tulum Hotel Boutique.