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Summary of reviews'Suite Trujillo' garners positive recognition for its prime location, making it a favorable choice for travelers exploring the heart of Trujillo. Its proximity to the main square, shops and transport facilities ensures convenience. Guests often commend the supportive and attentive staff, highlighting particular individuals for their cheerful and helpful demeanor.
Many find the spacious and comfortable rooms satisfactory, appreciating their cleanliness upon arrival. The hotel is also appreciated for offering good value for money. However, more than a few reviews point out discrepancies between the room appearances in photos and reality, noting issues like poor ventilation, noise from other rooms and maintenance needs such as peeling paint and occasional pest sightings.
Cleanliness is a recurrent issue, particularly with odors from bathroom drains and mold presence. The quality of towels and issues with electrical outlets are also mentioned as areas needing improvement.
Guests' experiences with the beds are mixed; while some find them comfortable, others report damp comforters and deformed mattresses. Noise and the lack of windows in some rooms further detract from sleep quality for some visitors.
Despite these drawbacks, the hotel's location and the overall friendliness of the staff provide notable advantages, but there remains significant room for improvement in cleanliness standards, bed quality and room maintenance.
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