Zenao Appart'hôtels Troyes
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsZenao Appart'hôtels Troyes is highly regarded for its prime location, which allows guests to easily explore the historic center, old town and notable landmarks of Troyes. The tranquil setting by the Seine offers a peaceful ambiance, despite being near the vibrant city center. Guests also appreciate the secure parking and ease of access to the main routes.
The breakfast at Zenao Appart'hôtels Troyes is noted for its simplicity and sufficiency with traditional French fare like croissants and pastries receiving praise. While the breakfast is considered good value, some guests desire more variety and savory options. During the Covid-19 pandemic, a takeaway breakfast service was offered, which received mixed opinions.
Although the hotel does not provide in-house dining, its location allows easy access to numerous restaurants and cafes in the city center and old town. Guests can enjoy the local gastronomy with ease, despite the absence of a hotel bar or dinner service.
The rooms are spacious, clean and modern with well-equipped kitchenettes, balconies and pleasant views of the city or river. Guests value the functional design and the overall cleanliness of the accommodations. However, some issues like the lack of air conditioning and occasional noise were mentioned. Nevertheless, the comfortable living spaces and proximity to the city center make for a convenient stay.
Cleanliness and the spaciousness of accommodations are major positive points with most guests noting the well-maintained and spotlessly clean rooms. Despite a few reports of inconsistency in cleaning standards, the majority of reviews commend the hotel's tidiness and comfort.
The staff at Zenao Appart'hôtels Troyes are frequently praised for their friendliness, helpfulness and professionalism. Guests have highlighted their positive interactions with the staff, who are often willing to go above and beyond to ensure a pleasant stay. Multilingual staff members also ease communication for international guests.
Wi-Fi at the hotel receives mixed reviews. While many guests appreciate the fast and reliable internet, especially in common areas, others have reported instances of unstable or unavailable connectivity in the rooms.
Parking is convenient with secure underground options available for a reasonable fee. Guests appreciate the secure and accessible parking, although some find the spaces tight and difficult to maneuver.
The beds receive generally positive feedback with many guests finding them comfortable and equipped with good pillows and bedding. However, some critique the size and firmness of the mattresses, indicating variability in comfort.
As a three-star hotel, Zenao Appart'hôtels Troyes is noted for exceeding expectations in value for money, despite its modest classification. The secure, clean and functional environment is appreciated by many guests.
Zenao Appart'hôtels Troyes is also commended for its accessibility features, catering well to guests with disabilities with facilities like ramps, lifts and walk-in showers. The hotel's commitment to accessibility and the helpful nature of the staff make it a reliable choice for travelers with mobility challenges.
Finally, the hotel is pet-friendly, providing a welcoming environment for guests traveling with dogs, though they are not allowed in the dining room.
Overall, Zenao Appart'hôtels Troyes is praised for its excellent location, cleanliness, friendly staff and spacious accommodations, making it a top choice for visitors to Troyes seeking a comfortable and convenient stay.
Categories
The breakfast at Zenao Appart'hôtels Troyes is noted for its simplicity and sufficiency with traditional French fare like croissants and pastries receiving praise. While the breakfast is considered good value, some guests desire more variety and savory options. During the Covid-19 pandemic, a takeaway breakfast service was offered, which received mixed opinions.
Although the hotel does not provide in-house dining, its location allows easy access to numerous restaurants and cafes in the city center and old town. Guests can enjoy the local gastronomy with ease, despite the absence of a hotel bar or dinner service.
The rooms are spacious, clean and modern with well-equipped kitchenettes, balconies and pleasant views of the city or river. Guests value the functional design and the overall cleanliness of the accommodations. However, some issues like the lack of air conditioning and occasional noise were mentioned. Nevertheless, the comfortable living spaces and proximity to the city center make for a convenient stay.
Cleanliness and the spaciousness of accommodations are major positive points with most guests noting the well-maintained and spotlessly clean rooms. Despite a few reports of inconsistency in cleaning standards, the majority of reviews commend the hotel's tidiness and comfort.
The staff at Zenao Appart'hôtels Troyes are frequently praised for their friendliness, helpfulness and professionalism. Guests have highlighted their positive interactions with the staff, who are often willing to go above and beyond to ensure a pleasant stay. Multilingual staff members also ease communication for international guests.
Wi-Fi at the hotel receives mixed reviews. While many guests appreciate the fast and reliable internet, especially in common areas, others have reported instances of unstable or unavailable connectivity in the rooms.
Parking is convenient with secure underground options available for a reasonable fee. Guests appreciate the secure and accessible parking, although some find the spaces tight and difficult to maneuver.
The beds receive generally positive feedback with many guests finding them comfortable and equipped with good pillows and bedding. However, some critique the size and firmness of the mattresses, indicating variability in comfort.
As a three-star hotel, Zenao Appart'hôtels Troyes is noted for exceeding expectations in value for money, despite its modest classification. The secure, clean and functional environment is appreciated by many guests.
Zenao Appart'hôtels Troyes is also commended for its accessibility features, catering well to guests with disabilities with facilities like ramps, lifts and walk-in showers. The hotel's commitment to accessibility and the helpful nature of the staff make it a reliable choice for travelers with mobility challenges.
Finally, the hotel is pet-friendly, providing a welcoming environment for guests traveling with dogs, though they are not allowed in the dining room.
Overall, Zenao Appart'hôtels Troyes is praised for its excellent location, cleanliness, friendly staff and spacious accommodations, making it a top choice for visitors to Troyes seeking a comfortable and convenient stay.
Dog Friendly Aparthotel
This aparthotel is listed as pet friendly.
3-Star Aparthotel
This aparthotel offers comfortable accommodations with essential amenities. It is a practical option for travelers seeking a convenient overnight experience.
Aparthotel with Parking
Accessible Aparthotel
Guest Reviews
Zenao Appart'hôtels Troyes boasts a prime location that consistently receives praise from its guests. The hotel is described as very well located, being within a short walking distance from the historic center, the beautiful old town and notable landmarks like the cathedral. Guests appreciate the ease of access to Troyes' charming streets, bars, restaurants and shopping centers. This convenience makes it an ideal base for exploring the city on foot.
The tranquil setting by the Seine adds to its appeal, providing a pleasant backdrop for a relaxing stay. Despite being close to the vibrant city center, the hotel maintains a quiet atmosphere, which guests find peaceful after a day of sightseeing. Secure parking, ease of access and a mix of modern apartment-style accommodations are other well-received features.
The proximity to the main routes and the convenient location for overnight stops are also highlighted. Guests find it easy to reach the bustling city while avoiding the noise and congestion typically associated with central locations. Even though the immediate surroundings might include ongoing construction and industrial remnants, the overall strategic positioning of the hotel near the old center and by the river garners positive remarks.
In summary, Zenao Appart'hôtels Troyes is valued for its central yet serene location, making it a preferred choice for those looking to explore Troyes comfortably.
Reviews of the breakfast at Zenao Appart'hôtels Troyes reveal a broad range of experiences with the consensus leaning towards simplicity and sufficiency. Guests describe the breakfast as basic but adequate, consisting mainly of traditional French fare such as croissants, baguettes and sweet pastries, often noted as delicious. The breakfast service is praised for its friendliness and guests appreciate the good value for the price, typically around €7.50 to €8.00. Several reviewers highlight the pleasant setting by the Seine and the aesthetically pleasing breakfast room.
However, there are consistent remarks about the breakfast being too limited, especially for those seeking more variety or savory options such as cheese, cold cuts or eggs. The selection tends to be primarily sweet, which some guests find monotonous or insufficient. During Covid-19, breakfast has often been served in takeaway boxes, which some find practical, while others miss the buffet experience.
Overall, while the breakfast at Zenao Appart'hôtels Troyes receives points for being simple, fresh and good value, it also draws criticism for its lack of variety and abundance.
Zenao Appart'hôtels Troyes is conveniently located with several great restaurants and charming cafes within walking distance, particularly in the city centre and inner old town, which is reachable on foot in about 10 minutes. While the hotel itself does not offer in-house dining options such as a bar service or breakfast, guests can easily explore the culinary delights of the surrounding area. Although the hotel reception does not provide dinner recommendations, guests have praised the service of a restaurant staff member who prepared takeaway food exceptionally well. Despite the lack of on-site dining, the hotel's strategic location allows visitors to immerse themselves in the local gastronomic scene with ease.
The reviews for Zenao Appart'hôtels Troyes highlight a significant emphasis on the spaciousness and cleanliness of the accommodations. Guests frequently noted the generous room sizes with large apartments and studios providing ample space for a comfortable stay. Many apartments come equipped with useful amenities such as kitchenettes, balconies and well-appointed bathrooms, enhancing the overall convenience.
A common theme across the reviews is the modern and functional design of the rooms, which are described as bright, airy and well-insulated. Guests appreciated the clean and well-maintained condition of the accommodations, even mentioning the stylish and tasteful decoration in some instances. Additionally, the apartments offer good value for money, backed by the positive aspects of comfort and cleanliness.
Several apartments offer great views, either of the city or the river, adding an extra element to the accommodation's appeal. The presence of functional kitchen areas, along with cozy seating arrangements, was well-regarded. However, some rooms were reported to be uncomfortably warm at times with no possibility to adjust the air conditioning.
Despite a few issues with noise in some rooms—particularly those above the underground garage or near the watercourse and road—many guests found the hotel to be a quiet and pleasant place to stay overall. The accommodation's proximity to the city center and easy access to amenities like secure parking were additional advantages appreciated by the visitors.
In summary, Zenao Appart'hôtels Troyes captures a blend of spacious, clean and functional living spaces, well-suited for guests looking for comfort and convenience, though some minor adjustments could further enhance the experience.
The beds at Zenao Appart'hôtels Troyes have received mixed but generally positive feedback from guests. A significant number of reviews highlight the comfort of the mattresses and bedding, noting attributes such as great pillows, comfortable large beds and high-quality bedding. Many guests found the beds to be very comfortable or even super comfortable, which speaks well for a relaxing stay. Additionally, the presence of spacious rooms and clean linens seems to enhance the overall experience.
However, there are consistent mentions of certain drawbacks. Some guests found the beds to be on the smaller side, often describing them as too narrow, too short or not suitable for two people. Sagging and worn-out mattresses were also noted, leading to discomfort for several guests. A few reviewers found the beds either too hard or too soft, indicating variability in mattress firmness that may not cater to everyone’s preferences. Bedside amenities like sockets and tables were noted as insufficient by some.
Overall, while the hotel offers comfortable sleeping arrangements for many, improvements in mattress quality and bed size, along with better-equipped bedside facilities, could enhance the guest experience.
The Zenao Appart'hôtels Troyes is highly praised for its cleanliness and spacious accommodations. Many reviews highlight the impeccable standard of cleanliness with several guests noting that their rooms and apartments were spotlessly clean and well-maintained. The modern and well-equipped facilities add to the comfort, ensuring a pleasant stay. The staff, particularly at the reception, received positive remarks for their helpfulness and friendliness. The hotel's location close to the town center also adds to its appeal. However, some guests reported inconsistency in cleanliness standards with a few instances of unclean common areas and rooms that did not meet expectations. Despite these occasional issues, the majority of guests enjoyed a clean, comfortable and calm environment, making it a good value for money. Overall, Zenao Appart'hôtels Troyes offers a reliable option for travelers seeking tidy and spacious accommodations with convenient access to the center of Troyes.
The staff at Zenao Appart'hôtels Troyes have garnered significant praise from guests for their friendliness, helpfulness and professionalism. Many reviewers highlight the welcoming atmosphere created by the staff with mentions of exceptionally kind and accommodating individuals at the reception. The team is described as attentive, polite and efficient, ensuring that guests feel at home and well-cared for during their stay.
Special mentions go to certain staff members for their warm reception and willingness to assist with directions and other inquiries, often going above and beyond to make guests' experiences pleasant. The presence of multilingual staff has also been appreciated, easing communication barriers for international visitors.
While the majority of feedback is overwhelmingly positive, noting the extraordinary welcome and the feeling of belonging, there are occasional remarks about inconsistent staff interactions. Some guests have reported less friendly encounters, which seem to be exceptions rather than the rule. Overall, the staff's kindness, courteousness and helpful nature have left a lasting, positive impression on many guests, contributing significantly to the overall appeal of the establishment.
Zenao Appart'hôtels Troyes has garnered mixed reviews regarding its Wi-Fi services. Many guests have praised the hotel for its fast and reliable internet, noting that the connectivity is generally robust and easy to use. There were multiple positive remarks about the strong and consistent Wi-Fi signal, which seems to work best when guests are closer to the reception area.
However, there are several mentions of inconsistent service with some guests experiencing issues such as frequent disconnections and periods where the Wi-Fi was either unstable or completely unavailable, especially in the rooms. For some, the Wi-Fi was rarely available or pretty much non-existent.
Despite these occasional Wi-Fi challenges, the hotel provides free internet access, which is a valued amenity. Overall, while the Wi-Fi service has its ups and downs, the general sentiment leans positively toward the availability and reliability of the connection, especially in the common areas.
Guests at Zenao Appart'hôtels Troyes have mixed feelings about the parking facilities. On the positive side, secure underground parking is available for a reasonable fee of €5 per day. Many guests appreciated the security and convenience of this underground parking option, noting that it offers direct access to the hotel via an elevator. The covered parking is also well-regarded, being described as comfortable and accessible. Additionally, there is ample free parking available in front of the hotel and within the courtyard, which several guests found convenient.
However, there are some drawbacks. Several reviews mention that the parking spaces can be tight and difficult to maneuver in and the limited number of spots can be problematic, especially in the evening. Some guests were disappointed by the additional cost of parking and found the separation of parking fees from the accommodation price unexpected. Additionally, a few visitors had trouble finding available spots and commented on the poorly designed and unlit parking areas.
Overall, while the secure parking options at Zenao Appart'hôtels Troyes are appreciated for their ease of access and affordability, the limited space and additional fees could be potential issues for some guests.
Zenao Appart'hôtels Troyes offers a standard apartment experience with a strong emphasis on functionality. The hotel rooms are described as wonderfully huge and modernly furnished, providing good value for money. Though the breakfast is very simple, it is noted to be tasty and a blessing. Despite its three-star classification, many guests feel that the hotel offers more than what one might expect, suggesting that the amenities provided could warrant a higher rating.
The atmosphere of the hotel has a mixed reception; while some mention it resembles a hospital or nursing home, the secure environment and cleanliness are appreciated. The facilities are basic but adequate and the overall value for money remains a highlight in many reviews. For those looking for an economical stay, Zenao Appart'hôtels Troyes offers a fair price for its location and services.
Zenao Appart'hôtels Troyes offers remarkable accessibility features catering specifically to guests with disabilities. The hotel boasts fully equipped, clean and spacious apartments that are wheelchair-friendly. Accessibility is notably enhanced with the presence of lifts, ramps and walk-in showers in the sizable, barrier-free bathrooms, all designed with the needs of people with reduced mobility in mind. Guests appreciated the large, fully accessible bathrooms, which struck a balance between functionality and comfort.
Despite some minor critiques regarding the width of the hallways and the limited availability of parking spaces that are only open from 8 am to 8 pm, the overall accessibility was highly praised. The staff's friendly demeanor added to the positive experiences, ensuring a comfortable and pleasant stay for all guests, including those with disabilities. The hotel's commitment to accessibility is evident in its very disabled-friendly facilities, making it a reliable choice for travelers seeking ease of mobility and convenience.
Zenao Appart'hôtels Troyes offers a welcoming environment for those traveling with pets. The hotel is notably pet-friendly, allowing dogs in the rooms and common areas, although they are not permitted in the dining room. Guests have highlighted the friendly reception for animals and appreciated the hotel's accommodating stance towards pets.
The accommodations are described as dog-friendly, providing ample space for pets to move around comfortably. The surrounding area is convenient for dog walks and practical for pet-related needs, adding to the ease of traveling with a furry companion.
Overall, guests have had positive experiences with their dogs, noting that their pets were warmly welcomed and well accommodated during their stay.
Location Show Map
Location
The tranquil setting by the Seine adds to its appeal, providing a pleasant backdrop for a relaxing stay. Despite being close to the vibrant city center, the hotel maintains a quiet atmosphere, which guests find peaceful after a day of sightseeing. Secure parking, ease of access and a mix of modern apartment-style accommodations are other well-received features.
The proximity to the main routes and the convenient location for overnight stops are also highlighted. Guests find it easy to reach the bustling city while avoiding the noise and congestion typically associated with central locations. Even though the immediate surroundings might include ongoing construction and industrial remnants, the overall strategic positioning of the hotel near the old center and by the river garners positive remarks.
In summary, Zenao Appart'hôtels Troyes is valued for its central yet serene location, making it a preferred choice for those looking to explore Troyes comfortably.
Breakfast
However, there are consistent remarks about the breakfast being too limited, especially for those seeking more variety or savory options such as cheese, cold cuts or eggs. The selection tends to be primarily sweet, which some guests find monotonous or insufficient. During Covid-19, breakfast has often been served in takeaway boxes, which some find practical, while others miss the buffet experience.
Overall, while the breakfast at Zenao Appart'hôtels Troyes receives points for being simple, fresh and good value, it also draws criticism for its lack of variety and abundance.
Dinner
Rooms
A common theme across the reviews is the modern and functional design of the rooms, which are described as bright, airy and well-insulated. Guests appreciated the clean and well-maintained condition of the accommodations, even mentioning the stylish and tasteful decoration in some instances. Additionally, the apartments offer good value for money, backed by the positive aspects of comfort and cleanliness.
Several apartments offer great views, either of the city or the river, adding an extra element to the accommodation's appeal. The presence of functional kitchen areas, along with cozy seating arrangements, was well-regarded. However, some rooms were reported to be uncomfortably warm at times with no possibility to adjust the air conditioning.
Despite a few issues with noise in some rooms—particularly those above the underground garage or near the watercourse and road—many guests found the hotel to be a quiet and pleasant place to stay overall. The accommodation's proximity to the city center and easy access to amenities like secure parking were additional advantages appreciated by the visitors.
In summary, Zenao Appart'hôtels Troyes captures a blend of spacious, clean and functional living spaces, well-suited for guests looking for comfort and convenience, though some minor adjustments could further enhance the experience.
Beds
However, there are consistent mentions of certain drawbacks. Some guests found the beds to be on the smaller side, often describing them as too narrow, too short or not suitable for two people. Sagging and worn-out mattresses were also noted, leading to discomfort for several guests. A few reviewers found the beds either too hard or too soft, indicating variability in mattress firmness that may not cater to everyone’s preferences. Bedside amenities like sockets and tables were noted as insufficient by some.
Overall, while the hotel offers comfortable sleeping arrangements for many, improvements in mattress quality and bed size, along with better-equipped bedside facilities, could enhance the guest experience.
Cleanliness
Staff
Special mentions go to certain staff members for their warm reception and willingness to assist with directions and other inquiries, often going above and beyond to make guests' experiences pleasant. The presence of multilingual staff has also been appreciated, easing communication barriers for international visitors.
While the majority of feedback is overwhelmingly positive, noting the extraordinary welcome and the feeling of belonging, there are occasional remarks about inconsistent staff interactions. Some guests have reported less friendly encounters, which seem to be exceptions rather than the rule. Overall, the staff's kindness, courteousness and helpful nature have left a lasting, positive impression on many guests, contributing significantly to the overall appeal of the establishment.
Wi-Fi
However, there are several mentions of inconsistent service with some guests experiencing issues such as frequent disconnections and periods where the Wi-Fi was either unstable or completely unavailable, especially in the rooms. For some, the Wi-Fi was rarely available or pretty much non-existent.
Despite these occasional Wi-Fi challenges, the hotel provides free internet access, which is a valued amenity. Overall, while the Wi-Fi service has its ups and downs, the general sentiment leans positively toward the availability and reliability of the connection, especially in the common areas.
Parking
However, there are some drawbacks. Several reviews mention that the parking spaces can be tight and difficult to maneuver in and the limited number of spots can be problematic, especially in the evening. Some guests were disappointed by the additional cost of parking and found the separation of parking fees from the accommodation price unexpected. Additionally, a few visitors had trouble finding available spots and commented on the poorly designed and unlit parking areas.
Overall, while the secure parking options at Zenao Appart'hôtels Troyes are appreciated for their ease of access and affordability, the limited space and additional fees could be potential issues for some guests.
3 Star
The atmosphere of the hotel has a mixed reception; while some mention it resembles a hospital or nursing home, the secure environment and cleanliness are appreciated. The facilities are basic but adequate and the overall value for money remains a highlight in many reviews. For those looking for an economical stay, Zenao Appart'hôtels Troyes offers a fair price for its location and services.
Accessible
Despite some minor critiques regarding the width of the hallways and the limited availability of parking spaces that are only open from 8 am to 8 pm, the overall accessibility was highly praised. The staff's friendly demeanor added to the positive experiences, ensuring a comfortable and pleasant stay for all guests, including those with disabilities. The hotel's commitment to accessibility is evident in its very disabled-friendly facilities, making it a reliable choice for travelers seeking ease of mobility and convenience.
Dog Friendly
The accommodations are described as dog-friendly, providing ample space for pets to move around comfortably. The surrounding area is convenient for dog walks and practical for pet-related needs, adding to the ease of traveling with a furry companion.
Overall, guests have had positive experiences with their dogs, noting that their pets were warmly welcomed and well accommodated during their stay.
No, Zenao Appart'hôtels Troyes doesn't have any pool.
No, a spa isn't available at Zenao Appart'hôtels Troyes.
Yes, Zenao Appart'hôtels Troyes welcomes dogs.
Yes, parking facilities are available at Zenao Appart'hôtels Troyes.
No, Zenao Appart'hôtels Troyes doesn't have a gym.
Location Show Map
More Options
