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Summary of reviewsHotel de la Gare Troyes Centre is highly praised for its strategic and convenient location, making it an ideal choice for visitors interested in exploring Troyes. Situated a short distance from the train station and near the historic center, guests can easily walk to various shops, cafes and attractions in about 5 to 10 minutes. The hotel benefits from a peaceful setting despite its central positioning, allowing for a quiet stay close to city life. The friendly and helpful staff further enhance the experience with a warm welcome and local assistance.
The breakfast experience at the hotel is well-received, offering a hearty and varied buffet that caters to both savory and sweet preferences. Fresh ingredients, including locally-produced jams and freshly squeezed orange juice, contribute to guest satisfaction. Despite some opinions on the cost and occasional cramped space in the breakfast room, most guests find the value reasonable given the quality and selection available.
The rooms at Hotel de la Gare Troyes Centre provide a blend of traditional charm and modern amenities. Guests often note the cleanliness, comfort and functionality of the rooms with family rooms gaining positive attention for their spaciousness. While some single and standard rooms are compact, they retain a cozy feel. Modernity within the rooms contrasts with outdated exterior hallways, indicating a need for renovation. Generally, cleanliness and fundamental comforts meet guest expectations, although there are sporadic issues with air conditioning, heating and noise.
The hotel's cleanliness consistently stands out with many reviewers commending the spotless rooms and bathrooms. Despite a few remarks about dust and occasional issues with carpets and showers, the overall dedication to hygiene is clear, making it favorable for travelers.
Exceptional service is a hallmark with the staff often described as friendly, welcoming and helpful. Guests appreciate the professional and attentive team who contribute to a pleasant and enjoyable stay.
Free wifi is generally reliable with positive feedback on internet speed and connectivity, although there are occasional reports of weaker signals. Parking benefits from secure options, though spaces can be tight and access routes complicated, especially for larger vehicles. EV charging facilities are available but could be improved in terms of reliability and signage.
Family travelers find the hotel accommodating with spacious and clean rooms, secure parking and attentive staff. Thoughtful gestures like providing cuddly toys for children enhance the family-friendly atmosphere.
Bedding at the hotel receives consistent praise for comfort with many guests highlighting the quality of mattresses and overall restful sleep. Although some variation in room and bed size exists, the majority find the bedding exceptional.
While the hotel offers practical and comfortable accommodations, it occasionally falls short of three-star expectations due to aging infrastructure and a need for refurbishment. Accessibility issues are noted, particularly the absence of an elevator, making it challenging for guests with mobility concerns.
In summary, Hotel de la Gare Troyes Centre is highly regarded for its location, cleanliness, friendly staff and comfortable bedding with minor areas for improvement in facilities and accessibility. Show more
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Hotel Taking Steps Towards Sustainability
This hotel has been awarded the "Green Key" label, recognizing its environmentally conscious management. It promotes an eco-friendly approach to provide a sustainable stay for guests.
Certifications:
Green Key (greenkey.global)
Answers last updated by our editors
Family Friendly Hotel
This hotel has a strong family-oriented vibe. From the 3-star hotel de la Gare in Troyes, you can take advantage of the beach and the sports activities that are on offer at the Lac de la Forêt d'Orient and also relaxation and games that await you on the site of Nigloland.
Dog Friendly Hotel
This hotel welcomes pets.
Hotel with Parking
This hotel features a private, secure, and covered parking area. There is also a large public parking lot located in front of the hotel, with free parking available at night, on Sundays, and public holidays.
EV charging stations
Accessible Hotel
This establishment is equipped with 2 rooms specifically adapted for disabled people. It is suitable for welcoming guests with reduced mobility and also caters to guests with hearing impairments.
Hotel with EV Charging Stations
The hotel offers a private parking area with an electric vehicle charging station. This provides a convenient charging option for guests staying at the hotel.
3-Star Hotel
Located near the train station and a short walk from the city center, this hotel offers soundproofed rooms with free Wi-Fi. It serves a daily breakfast and has a lounge with a fireplace, providing a comfortable and convenient stay.
Room Types
Family Room with BathA TV, telephone and a private bathroom feature in this room.
This room can accommodate 3 adults and 1 child under 16 years.
Please note that this room does not have air conditioning.
Comfort Twin RoomA TV, telephone and a private bathroom feature in this room.
Please note that this room does not have air conditioning.
Comfort Triple RoomA TV, telephone and a private bathroom feature in this room.
Please note that this room does not have air conditioning.
Comfort Double RoomA TV, telephone and a private bathroom feature in this larger room.
Please note that this room does not have air conditioning.
Superior Double RoomFeaturing free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a wardrobe, a safe deposit box as well as an inner courtyard view. The unit has 1 bed.
Superior Family RoomLocated on an upper floor, this family room comes with 1 sofa bed and 1 large double bed.
Standard Single RoomOffering free toiletries, this single room includes a private bathroom with a bath or a shower and a hairdryer. The single room offers a flat-screen TV with cable channels, soundproof walls, a wardrobe and heating. The unit offers 1 bed.
Standard Double RoomOffering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The double room offers soundproof walls, a wardrobe, heating and a flat-screen TV with cable channels. The unit offers 1 bed.
Guest Reviews
7.9
Good
Location
Hotel de la Gare Troyes Centre is highly praised for its strategic and convenient location, making it an ideal choice for visitors interested in exploring Troyes. Situated just a stone's throw away from the train station, the hotel provides easy access for those arriving by train. Its proximity to the historic center and city center means that guests can reach the charming old town with its restaurants, bars and attractions within a short walk.
The hotel’s central location allows guests to easily explore the beautiful medieval center of Troyes on foot. Many reviews highlight that it takes about 5 to 10 minutes to stroll into the heart of the city, making it perfect for sightseeing and enjoying local amenities. Shops, cafes and various points of interest are all within walking distance, enhancing the overall convenience.
Additionally, guests appreciate the quiet setting of the hotel despite its central positioning, ensuring a peaceful stay while being close to the bustling city life. The friendly and helpful staff further enhance the experience, providing a warm welcome and assistance with local information.
Overall, the location of Hotel de la Gare Troyes Centre stands out as a significant advantage, whether for a short stopover, a business trip or a leisurely exploration of the historic city.
Breakfast
The breakfast experience at Hotel de la Gare Troyes Centre is generally well-received by guests. Many reviewers praise the breakfast for its hearty and filling nature with a variety of options catering to both savory and sweet preferences. Fresh ingredients, including locally-produced jams and freshly squeezed orange juice, contribute to the overall satisfaction. The buffet-style offering is noted for being extensive, varied and well-organized with choices that include both hot and cold foods. The presence of fresh pastries, fruits and quality products is frequently highlighted. Despite some opinions that the breakfast is a bit expensive and the breakfast room being occasionally cramped, most guests find the value for money reasonable due to the quality and selection available. Additionally, the pleasant staff and good location next to the station add to the positive dining experience.
Rooms
Hotel de la Gare Troyes Centre offers a blend of traditional charm and modern conveniences, reflected distinctly within its rooms. Most reviews highlight the cleanliness and functionality of the rooms with many guests noting comfortable beds and modern amenities. The spaciousness of family rooms received positive feedback, as well as the pleasant and quiet atmosphere, especially for rooms overlooking the courtyard or garden.
Guests frequently commented on the compact nature of single and standard rooms, though these were still appreciated for their cozy feel and effective use of space. Superior rooms, often situated in the attic or on higher floors without elevator access, received mixed reviews. Some guests found them superb and nicely decorated, yet others felt they were cramped, extremely warm or inconvenient due to slanted ceilings and skylights.
The modernity of the rooms contrasts with the outdated exterior hallways and common areas, suggesting a need for overall renovation. Bathrooms, while generally clean and modern, are sometimes described as cramped or lacking in essential facilities. Functional issues such as inefficient air conditioning and heating sporadically arose, alongside occasional disturbances from construction noise or thin walls.
Overall, the hotel seems to cater well to short stays, boasting a warm ambiance, attentive service, good value for money and fundamental comfort, balanced against some inconveniences related to room size and accessibility.
Beds
Hotel de la Gare Troyes Centre boasts a consistent reputation for comfortable and high-quality bedding, ensuring guests enjoy a restful night's sleep. The beds are frequently described as comfortable with an impressive number of visitors highlighting the comfort of the mattresses and bedding. While the bedding often receives praise for being impeccable and top-notch, the size of rooms and beds does vary; some guests found the beds spacious and comfortably large, while others noted that the beds were either narrow or hard.
Several reviews specifically mention the excellent quality of bedding as a standout feature, contributing to an overall comfortable and clean room experience. Guests appreciate the cozy and functional nature of the rooms, often remarking on the enjoyable sleep they had. Although there were occasional mentions of hard or soft mattresses not meeting personal preferences, the majority of feedback underscores the comfort provided by the hotel's beds and bedding.
In summary, Hotel de la Gare Troyes Centre delivers a high standard of comfort in its bedding, ensuring a pleasant stay for most guests despite minor variations in individual room specifics.
Cleanliness
Hotel de la Gare Troyes Centre stands out in terms of cleanliness, which is a consistent highlight among guests. The rooms and bathrooms are often praised as very clean with many emphasizing the impeccable state of the bedding and overall accommodation. Despite a few remarks about dust, particularly on radiators and occasional issues with stained carpets and mold in showers, the majority of reviews commend the hotel's dedication to maintaining a high standard of hygiene. Guests describe the rooms as clean, well-insulated, functional and comfortable. The entire premises are noted for being clean and quiet, providing a pleasant and peaceful stay. While some structural elements of the hotel are dated, the cleanliness and quality of service make it a favorable choice for travelers.
Staff
'Hotel de la Gare Troyes Centre' receives high praise for its exceptional staff, who are consistently described as friendly, welcoming and helpful. Guest reviews highlight the warm and quality welcome provided by attentive and professional team members. The staff's competence, availability and dedication to ensuring a pleasant stay stand out with many noting their friendliness and readiness to assist.
Whether at the reception, during check-in or throughout their stay, guests appreciated the staff's polite and courteous demeanor. The receptionists, in particular, garnered commendations for their helpfulness and efficiency. Reviewers also noted the staff's ability to communicate effectively and provide useful tips and directions.
The positive experiences extend beyond the front desk to include courteous service in the dining room and room service where the staff continues to be accommodating and supportive. The hotel management's efforts to train a competent and approachable team are evident in the consistent remarks about the staff's kindness and customer-oriented approach.
Overall, the reviews paint a picture of a well-managed hotel where the staff's professionalism, friendliness and attentiveness play a significant role in creating a welcoming and enjoyable environment for guests.
Wi-Fi
Hotel de la Gare Troyes Centre generally offers a reliable wifi experience for its guests. Most of the reviews highlight stable and excellent internet connectivity with many guests noting that the wifi worked well throughout their rooms. Positive feedback frequently mentions good internet speed and consistent performance. However, a few guests experienced weaker or slow wifi connections, indicating some variability in the service. Despite these occasional issues, the overall impression is that the hotel provides satisfactory wifi for most needs.
Parking
The guest reviews for parking at 'Hotel de la Gare Troyes Centre' highlight both advantages and challenges. Many guests appreciated the secure parking facilities, noting that the availability of underground and garage parking adds a layer of safety. The parking spaces, however, are often described as tight and the access routes as complicated, which can make parking a bit challenging, especially for larger vehicles. There are limited parking spots in the hotel's garage and booking these in advance is generally recommended. Alternatives like street parking, public lots nearby and complimentary parking spots also exist, though these options may require a short walk or detour. Private motorcycle parking in the courtyard is a notable perk for bikers. Overall, while parking can be secure and reasonably priced, navigating the tight and sometimes tricky access points requires some patience and preparation.
EV charging stations
Hotel de la Gare Troyes Centre offers several convenient options for guests needing to charge their electric vehicles. Many reviews highlight the availability of good, well-labeled EV charging spots in the parking area, including the underground garage, which generally allows for inexpensive charging. The hotel's staff have been helpful in providing information and assistance regarding EV charging.
However, some users experienced issues with the reliability of the charging stations and encountered difficulties, such as limited charging points and occasional inaccessibility. There were also mentions of unexpected fees and the need for better signage to locate the EV charging stations. The ability to reserve a charging spot in advance was appreciated, though some guests noted the EV charging availability could be lower than anticipated and there were occasional troubles with charging lines.
Overall, while the EV charging facilities are generally good and beneficial, improvements could be made in terms of reliability, clear signage and transparency regarding fees.
Family
Hotel de la Gare Troyes Centre is highly praised for its family-friendly ambiance and accommodations. The spacious family rooms are frequently mentioned as being clean and comfortable, making it an ideal choice for family getaways, including weekends away. Guests appreciate the large, comfortable rooms available at affordable prices and note the secure family parking as a plus.
The hotel staff is commended for their helpfulness and attentiveness, going above and beyond to make family stays pleasant. They respond promptly to inquiries and are known to return lost items such as children's earrings. Thoughtful touches like providing cuddly toys for kids are highlights for many families, contributing to an enjoyable experience for children of all ages.
The hotel's quiet and welcoming atmosphere is appreciated, creating a peaceful environment for families. Additionally, the top-quality bedding ensures a comfortable night's sleep for both parents and children. Adjectives like very clean and friendly frequently appear in reviews, reinforcing the positive overall impression.
However, some reviews mention occasional issues such as a broken crib or challenges with narrow spaces for strollers. Despite these minor drawbacks, Hotel de la Gare Troyes Centre is continually described as great for families with many guests emphasizing its strong family-oriented vibe.
3 Star
Hotel de la Gare Troyes Centre has garnered mixed reviews, particularly when it comes to living up to its three-star rating. While some guests find it offers good value and commend its family-like atmosphere and well-maintained rooms, others feel the facilities and services fall short of expectations for a hotel of its star rating. The quality of accommodations and service is generally seen as good, but the hotel does not consistently meet the standards associated with its three-star status.
The establishment is praised by some as being a fine choice for travelers passing through to the south of France, highlighting its practical nature. However, issues such as undersized rooms, insufficient electrical outlets and the lack of an elevator to access the third floor are noted as detractors. Additionally, the hotel’s aging infrastructure and the need for refurbishment contribute to an overall sense of disappointment for those expecting a higher-tier experience.
In summary, while Hotel de la Gare Troyes Centre provides a decent stay and is appreciated for short-term visits, considerable updates are necessary for it to truly embody the three-star classification it advertises.
Accessible
Hotel de la Gare Troyes Centre has garnered attention for its prime location, situated conveniently next to the train station and near the city center. This makes it easily accessible by car and wheelchair users can access the area through the nearby train station. However, for guests with mobility issues, the hotel presents certain challenges.
The most significant concern highlighted by reviewers is the absence of an elevator. This poses a considerable problem, especially for elderly guests or those with heavy luggage. The steep and narrow stairs, both at the entrance and within the rooms, further complicate accessibility for individuals with reduced mobility. The uneven ground surfaces in some rooms also add to the difficulty.
Despite its advantageous location, the lack of an elevator and accessible ramps diminishes the hotel's suitability for people with disabilities. Guests have noted the steep parking lot and confined stairways as additional obstacles. Although some rooms are positioned on lower floors, accessing higher floors remains problematic without an elevator.
In summary, while Hotel de la Gare Troyes Centre offers convenient proximity to key city spots, it requires significant updates to improve accessibility for guests with mobility issues. The current infrastructure, particularly the absence of an elevator, makes it less ideal for those requiring special accessibility accommodations.
Dog Friendly
Hotel de la Gare Troyes Centre stands out as a dog-friendly destination with numerous positive reviews highlighting its welcoming attitude towards canine companions. The hotel’s well-positioned location, opposite a pleasant park, makes it an ideal spot for enjoyable dog walks. Dog owners appreciate the warm reception extended to their pets, contributing to a friendly atmosphere throughout their stay. The dog-friendly services and accommodations ensure that dogs are comfortable, making it a great place for pets. While dogs are not permitted in the dining room for breakfast, the overall dog-friendly features and the comfort provided to pets make it a highly recommended option for those traveling with their four-legged friends.
No, Hotel de la Gare Troyes Centre doesn't have any pool.
No, a spa isn't available at Hotel de la Gare Troyes Centre.
Yes, Hotel de la Gare Troyes Centre welcomes dogs.
Yes, parking facilities are available at Hotel de la Gare Troyes Centre.
No, Hotel de la Gare Troyes Centre doesn't have a gym.