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Troyan Plaza Hotel

Troyan , 54 P.r. Slaveikov Str. (Show on Map)

8.6

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsTroyan Plaza Hotel in Troyan receives an abundance of positive reviews across several key categories, making it a highly recommended choice for visitors. Nestled in the heart of Troyan, the hotel benefits from a prime location with picturesque views of the White Osam River. Its central position provides easy access to local restaurants, cafes and the city's bustling pedestrian zone. Guests appreciate the clean, tranquil environment enhanced by complimentary parking, ideal for sightseeing and urban exploration.

Breakfast at Troyan Plaza Hotel is frequently applauded for its variety, quality and abundance. Descriptions like fresh, tasty and delicious are common with many guests noting it exceeds expectations. The hotel's dining options extend to dinner, where the on-site restaurant and traditional tavern receive high praise for their delicious cuisine and charming atmospheres. Patrons enjoy the excellent service and recommend reservations for weekend dinners due to its popularity.

The rooms are consistently highlighted for their spaciousness, cleanliness and comfort, including amenities like air conditioning, cozy beds and delightful views of the river and mountains. The cleanliness standards are described as impeccable with daily services ensuring a spotless environment.

The staff at Troyan Plaza Hotel are frequently lauded for their friendliness, professionalism and responsiveness, enhancing the overall guest experience. Special mentions of exceptional service underline the staff's commitment to making guests feel welcome and well-cared for.

However, the hotel’s Wi-Fi receives mixed reviews with reports of weak and intermittent connections, especially in rooms. The beds also receive varying feedback with many describing them as comfortable but some noting issues with firmness and sizing.

While some feel the hotel meets four-star expectations, others suggest it aligns more closely with a three-star experience and note that certain areas may benefit from renovations. For business travelers, the hotel's central location, comfortable rooms and dedicated meeting spaces make it a practical and commendable option.

Overall, despite a few minor drawbacks, Troyan Plaza Hotel stands out for its superb location, excellent dining, comfortable rooms, cleanliness and exceptional staff, making it a top choice for visitors to Troyan.
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Categories

Accessible Hotel

Located in Troyan, this hotel may offer amenities that are suitable for accessibility. It could include accessible parking, ramps, and adapted rooms.

4-Star Hotel

Situated in Troyan, this hotel features a fitness and relaxation area. The spacious rooms come with free LAN access. The hotel's restaurant serves international dishes, and the Troyan Pub offers local cuisine and a selection of wines. It is located near the Beli Ossum River.

Hotel for Honeymoon

Romantic Hotel

Business Hotel

Hotel with Gym

Room Types

Standard Twin Room With air conditioning and cable TV.

Deluxe Twin Room Spacious room with a large balcony overlooking Beli Osum River.

Suite With large balcony just above the Beli Ossum River, overlooking Mount Beklemeto.

Standard Single Room The single room offers a carpeted floor, heating, as well as a private bathroom boasting a shower and a hairdryer. The air-conditioned single room features a TV with cable channels, a minibar, a wardrobe, a dressing room as well as city views. The unit has 1 bed.

Luxury Single Room This air-conditioned single room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with city views. The unit offers 2 beds.

Maisonette This luxurious apartment has a hot tub, a spa bath and a sauna. Boasting a private entrance, this air-conditioned apartment features 1 bedroom and 1 bathroom with a shower and a bidet. Featuring a terrace with mountain views, this apartment also features a minibar and a flat-screen TV with cable channels. The unit has 1 bed.

About Troyan Plaza Hotel

License: РК - 19 - 13976

Guest Reviews

8.6

Very Good

Location

Nestled in the very heart of Troyan, the Troyan Plaza Hotel offers guests a prime location that promises both convenience and beauty. The hotel boasts a picturesque view of the White Osam River, which sets a serene backdrop for visitors. Its central position places guests within walking distance to Levy's, a variety of restaurants, cafes and the bustling pedestrian zone, providing easy access to the city's amenities and attractions.

The hotel's advantageous spot ensures that all that Troyan has to offer is just a short stroll away, making it ideal for sightseeing and urban exploration. Furthermore, the availability of free parking adds to the convenience, allowing travelers to explore the region without the stress of finding a parking spot.

Guests consistently praise the cleanliness, excellent food and friendly, helpful staff, which enhance the overall experience. The hotel's location, described as both peaceful and central, makes it an exceptional choice for visitors looking to enjoy the best of Troyan in a serene setting.

Overall, the Troyan Plaza Hotel's superbly situated alongside the beautiful river, offers a harmonious blend of accessibility, comfort and tranquility, making it a top pick for anyone visiting the city.

Breakfast

Troyan Plaza Hotel consistently receives positive feedback regarding its breakfast offerings. Guests frequently highlight the abundance and variety of the breakfast buffet, describing it as plentiful, rich and diverse. The quality of the food stands out with descriptors like fresh, tasty and delicious being common. Multiple visitors praise the breakfast as excellent and abundant, noting the presence of a wide array of options that cater to different tastes.

The overall sentiment points to a very good standard of breakfast service with many finding it to be more than sufficient and high in quality. Despite a few remarks about the desire for more variety or richer options, the general consensus is that the breakfast is satisfying, meeting or even exceeding expectations for many.

In terms of specific positives, guests often appreciate the good, fresh ingredients and some even mention the delicious cuisine of the hotel's restaurant. A noteworthy highlight is that the breakfast buffet is characterized as very rich and exceptionally diverse, making it enjoyable for those who value a comprehensive breakfast.

While there are a few criticisms regarding limited options or not meeting the standards of a four-star establishment, these are outweighed by the numerous compliments about the excellent and versatile breakfast offerings. Overall, the breakfast experience at Troyan Plaza Hotel leaves most guests pleased and content with their morning meal.

Dinner

Troyan Plaza Hotel offers a delightful dining experience with guests consistently praising the quality of the food. The restaurant on-site provides delicious cuisine, noted for both traditional Bulgarian dishes and a variety of tasty options. Patrons also appreciate the excellent service that accompanies their meals.

The hotel's mehana or traditional tavern, receives high marks for its superb food and charming atmosphere. It features a wonderful garden setting, particularly appealing with its outdoor seating by the river, perfect for enjoying grilled meat dishes. Reviewers recommend making a reservation in advance for weekend dinners due to its popularity.

Overall, the hotel’s dining options are excellent with reviewers commending the delicious and reasonably priced food. Whether dining in the main restaurant or the uniquely charming tavern next door, guests can expect an enjoyable and satisfying culinary experience.

Rooms

The guest reviews paint a vivid picture of the accommodation experience at Troyan Plaza Hotel, emphasizing the spaciousness, cleanliness and comfort of the rooms. Visitors consistently note that the rooms are large and well-equipped with all necessary amenities, including air conditioning, sofas and armchairs. Many rooms offer delightful views of the river and mountains, contributing to a magical and serene atmosphere. The comfort is enhanced by cozy beds and a generally warm ambiance.

Cleanliness is a standout feature with multiple mentions of top-notch cleaning services ensuring that rooms remain spotless and inviting. The presence of balconies and terraces adds an extra layer of enjoyment for guests, allowing them to savor the beautiful surroundings from the comfort of their rooms.

Despite some minor issues such as small bathrooms, worn-out carpets and the occasional high pillow, the overall impression remains highly positive. The spacious and light-filled rooms, along with ample seating areas, provide a relaxing retreat for travelers. The Troyan Plaza Hotel meets guests' expectations with its comfortable, neat and spacious rooms, making for a highly recommended stay.

Beds

Troyan Plaza Hotel seems to be quite well-regarded for its beds with many guests highlighting their comfort. Descriptions such as very comfortable, firm and large and comfortable suggest a satisfying sleeping experience for most visitors. The presence of fluffy blankets and pillows also added to the overall comfort, enhancing the experience for many. However, some reviews mentioned that the beds were narrow with a few pointing out issues such as thin or too firm mattresses. There were also occasional criticisms regarding the cleanliness of the bed covers and the availability of only twin beds instead of king-sized options. Despite these mixed reviews, the general consensus leans towards the beds being a positive aspect of the stay.

Cleanliness

Troyan Plaza Hotel consistently receives praise for its cleanliness with many guests highlighting the high standards maintained throughout the property. The rooms are frequently described as very clean, neat and cozy, contributing to a pleasant stay. Several guests commented on the impeccable and immaculate condition of their accommodations, noting daily cleaning services that ensure rooms and bathrooms are kept in top shape. Despite a few remarks about areas needing improvement, such as carpets and isolated incidents of dirtiness, the overall sentiment is that the hotel maintains an extremely clean and comfortable environment. The high level of cleanliness across the hotel is a prominent feature, making it a reliable choice for travelers seeking a clean and welcoming place to stay.

Staff

Troyan Plaza Hotel boasts a stellar reputation when it comes to staff interactions. Reviewers frequently mention the staff being both friendly and professional, highlighting the consistently positive and warm atmosphere. Guests note the staff as extremely kind, courteous and responsive, often going above and beyond to assist and make everyone feel welcomed. A particular receptionist, Plamena, received special thanks for exceptional service at the front desk.

The restaurant staff also garnered praise for their kindness and attentiveness, even accommodating special requests, such as bringing breakfast directly to the guest rooms. Although there were occasional remarks about misinformation and distant behavior, these instances were rare and generally overshadowed by the overwhelmingly positive feedback about the staff's professional and approachable demeanor.

Whether it’s a polite smile upon arrival, a helpful hand with details or efficient problem-solving, the staff at Troyan Plaza Hotel consistently leaves guests very happy with their interactions. The commitment to ensuring a pleasant stay is evident, making it a strong point of recommendation for future visitors.

Wi-Fi

The Wi-Fi experience at Troyan Plaza Hotel has mixed reviews. While some guests describe the internet as ideal, many others report issues with weak and intermittent connections. Coverage in rooms is often spotty and some have found the Wi-Fi completely non-existent in their rooms, contrary to what was advertised. For a reliable internet signal, guests sometimes need to go to the lobby. Overall, the internet connection could benefit from significant improvements to meet the expectations of modern travelers.

4 Star

Troyan Plaza Hotel has received mixed feedback regarding its four-star rating. While some guests feel that the hotel meets the expectations for a four-star establishment, others believe it falls short, equating it more to a three-star experience. The hotel's facilities and services are generally good, but some critics point out that areas such as breakfast do not match four-star standards. There are indications that the hotel might benefit from renovations. Overall, it is suggested that the hotel may not fully satisfy those accustomed to higher-end, four-star accommodations.

Business

Troyan Plaza Hotel in Troyan emerges as a solid choice for business travelers, offering several key amenities and attributes that cater to professional needs. The comfortable rooms are particularly conducive for business stays, ensuring a restful environment after a day of meetings. The hotel's central location is advantageous for those with business engagements in the area, making it a practical option for overnight stops or extended business trips.

Additionally, the hotel provides suitable facilities for team-building events and business meetings, including dedicated meeting spaces. The focused and efficient breakfast service further supports a productive start to the day. Overall, Troyan Plaza Hotel is recognized for its business-friendly environment and convenient location, making it a commendable option for business travelers visiting Troyan.

No, Troyan Plaza Hotel doesn't have any pool.

No, a spa isn't available at Troyan Plaza Hotel.

No, Troyan Plaza Hotel doesn't allow dogs.

No, parking facilities aren't available at Troyan Plaza Hotel.

Yes, Troyan Plaza Hotel has a gym.

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