InfoSummary of reviewsChateau Montagne Hotel Troyan, located in the heart of Troyan, consistently receives praise for its outstanding location and serene, cozy atmosphere despite being centrally situated. The hotel's position offers easy access to various local attractions and amenities, enhancing guests' convenience and adding charm to their stay. The outdoor pool is a favorite among visitors, lauded for its spaciousness and cleanliness.
Breakfast at the hotel is highly regarded for its delicious, plentiful and diverse offerings, surpassing expectations for a 3-star establishment. Guests enjoy a variety of options, from continental to English breakfast and the attentive service contributes to a satisfying start to the day. Similarly, the dinner experience is exceptional with the hotel's restaurant earning accolades for its masterfully prepared and delicious dishes. The quality food and top-notch service make dining at the hotel a highlight, offering good value for money despite a few mentions of the restaurant being slightly pricier.
The rooms at Chateau Montagne Hotel are spacious, cozy and well-appointed with clean and comfortable beds contributing to a relaxing atmosphere. While some guests note minor areas for improvement, such as older furnishings and occasional cobwebs, the majority find the rooms delightful and homely. Cleanliness is a key strength of the hotel with guests frequently commenting on the impeccably clean rooms and common areas. The pool area, though occasionally mentioned for minor lapses in upkeep, is generally well-maintained and adds to the overall cleanliness of the hotel.
The staff at Chateau Montagne Hotel stand out for their friendliness, helpfulness and polite demeanor. The service is often described as top-notch with specific staff members receiving special mentions for their exceptional service. The positive interactions with the staff contribute significantly to the welcoming and pleasant atmosphere of the hotel.
The hotel offers both indoor and outdoor pools. The outdoor pool is praised for its size and cleanliness, while the indoor pool, though smaller, is appreciated for its warmth and added benefit of an adjacent sauna. Despite some reports of temperature inconsistencies and occasional cleanliness issues, the pool facilities are generally seen as a positive aspect of the stay.
In summary, Chateau Montagne Hotel Troyan is highly recommended for its outstanding location, excellent service, delicious culinary offerings and comfortable accommodations. The hotel’s welcoming atmosphere and well-maintained facilities make it a preferred choice for visitors to Troyan. Show more
InfoSummary of reviewsTroyan Plaza Hotel in Troyan receives an abundance of positive reviews across several key categories, making it a highly recommended choice for visitors. Nestled in the heart of Troyan, the hotel benefits from a prime location with picturesque views of the White Osam River. Its central position provides easy access to local restaurants, cafes and the city's bustling pedestrian zone. Guests appreciate the clean, tranquil environment enhanced by complimentary parking, ideal for sightseeing and urban exploration.
Breakfast at Troyan Plaza Hotel is frequently applauded for its variety, quality and abundance. Descriptions like fresh, tasty and delicious are common with many guests noting it exceeds expectations. The hotel's dining options extend to dinner, where the on-site restaurant and traditional tavern receive high praise for their delicious cuisine and charming atmospheres. Patrons enjoy the excellent service and recommend reservations for weekend dinners due to its popularity.
The rooms are consistently highlighted for their spaciousness, cleanliness and comfort, including amenities like air conditioning, cozy beds and delightful views of the river and mountains. The cleanliness standards are described as impeccable with daily services ensuring a spotless environment.
The staff at Troyan Plaza Hotel are frequently lauded for their friendliness, professionalism and responsiveness, enhancing the overall guest experience. Special mentions of exceptional service underline the staff's commitment to making guests feel welcome and well-cared for.
However, the hotel’s Wi-Fi receives mixed reviews with reports of weak and intermittent connections, especially in rooms. The beds also receive varying feedback with many describing them as comfortable but some noting issues with firmness and sizing.
While some feel the hotel meets four-star expectations, others suggest it aligns more closely with a three-star experience and note that certain areas may benefit from renovations. For business travelers, the hotel's central location, comfortable rooms and dedicated meeting spaces make it a practical and commendable option.
Overall, despite a few minor drawbacks, Troyan Plaza Hotel stands out for its superb location, excellent dining, comfortable rooms, cleanliness and exceptional staff, making it a top choice for visitors to Troyan. Show more
