Quality Hotel Saga

Tromsø 69.64820700, 18.95758000 , Richard Withs Plass 2 (Show on Map)
8.1
Very Good


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Summary of reviewsQuality Hotel Saga enjoys a prime location in Tromsø that caters to a wide range of travelers. Situated in the city center, guests benefit from easy access to the harbor, shops, restaurants, and cultural landmarks like the cathedral and museums. This strategic location, paired with convenient transportation links, makes the hotel an excellent base for both leisure and business guests.

Guests consistently praise the hotel for its welcoming staff, whose friendliness and attentiveness significantly contribute to a pleasant stay. These staff members enhance the overall atmosphere, ensuring that guests feel cared for and supported throughout their visit. Complementing this are the hotel’s cleanliness standards, which are frequently celebrated. Travelers find the rooms and communal areas to be neat and well-maintained, aligning well with an overall comfortable hospitality experience.

Breakfast at Quality Hotel Saga emerges as a standout feature, characterized by its diverse and sumptuous buffet options that cater to various dietary preferences. The delightful selection, including items like raspberry croissants, gluten-free options, and fresh juices, kick-starts the day on a high note. Additionally, the availability of afternoon waffles and coffee adds an extra touch of coziness to guests’ afternoons.

The quality of guest rooms is generally well-received, with many finding them spacious, clean, and equipped with essential amenities such as mini-fridges and coffee makers. Particular praise is often given to rooms offering stunning views of the surrounding mountains and harbor. Beds are mostly described as comfortable, although there are some minor critiques concerning the firmness and narrowness in certain rooms.

Despite slight challenges with parking logistics, the availability of an underground parking garage is appreciated for its convenience, especially when reserved in advance. Families can also enjoy comfortable stays in dedicated family rooms, although the compact space may be more suited for short visits.

While the Wi-Fi service has mixed reviews, with some variability in signal strength, it remains a valued amenity, especially in communal areas where coverage is more reliable. Although the hotel’s four-star rating is occasionally debated concerning some of the facilities and services offered, the overall experience—enhanced by an exemplary staff and delicious breakfast—leaves many guests satisfied. Quality Hotel Saga's combination of location, service, cleanliness, and breakfast makes it a recommended choice for those visiting Tromsø.
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Hotel for Honeymoon
Overlooking the Tromsø Mountains and the city, this hotel offers modern rooms with seating areas and flat-screen TVs. Its central location and comfortable amenities make it a convenient and pleasant option for honeymooners.

Family Friendly Hotel
This hotel is well-regarded for its family-friendly amenities and central location. It provides easy access to local attractions and activities suitable for families.

Dog Friendly Hotel
This hotel is pet-friendly and offers a restaurant, bar, and breakfast, providing essential services for guests traveling with dogs. It is centrally located, which can be convenient for dog walks.

Romantic Hotel
A centrally located hotel in Tromsø, offering comfortable accommodations and easy access to the city's attractions. Its convenient location and quality service make it a reliable choice for a romantic getaway.

Business Hotel
Quality Hotel Saga offers seven flexible and fully equipped conference rooms. It provides free Wi-Fi, a business center, and fax/photocopying services. Additional amenities include a restaurant, luggage storage, and airport shuttle service.

Hotel with Parking
This hotel offers parking in its own garage and provides electric vehicle charging stations. On-site parking is available, though it is pay parking and advance reservation is advisable.

EV charging stations  


Accessible Hotel
This hotel is fully accessible and includes handicap rooms adapted for wheelchair users with walk-in showers. Disabled parking and HC toilets are also available.

Hotel with EV Charging Stations
This hotel features electric vehicle charging stations on the property, including specific chargers for Tesla vehicles, available for guests for an additional fee.

Hotel near Nightlife Spots

4-Star Hotel

Room Types
Standard Double or Twin Room This room includes a flat-screen satellite TV and a seating area.

Superior Double Room A seating area with a flat-screen TV, a desk and a private bathroom are provided in this double room. The unit offers 1 bed.

Family Room Rooms are 20 square metrThe rooms do not have a viewes.

Suite Our charming suite has a separate living room and dining table for six people. The floor is parquet. In addition to comfortable beds, the room has a 42" flat screen TV, refrigerator, iron with ironing board. If you need to work while you are with us, you will find a desk with a chair. The room has a coffee machine, so you can make yourself a cup of coffee or tea. When you live here you can enjoy the view of the mountains and the city.The bathroom has its own sauna.

Compact Single Room- No view The single room offers air conditioning, a desk and a chair, a refrigerator, an iron, a wardrobe as well as a private bathroom boasting a bath or a shower and a hairdryer. This single room has parquet floors, heating and a flat-screen TV. The unit has 1 bed. There is no possibillity to open the windows at Compact rooms. The rooms are facing towards the indoor restaurant.

Compact Double Room- No view The double room offers air conditioning, a desk and a chair, a refrigerator, an iron, a wardrobe as well as a private bathroom featuring a bath or a shower and a hairdryer. This double room features parquet floors, heating, a flat-screen TV and an inner courtyard view. The unit offers 1 bed. There is no possibillity to open the windows at Compact rooms. The rooms are facing towards the indoor restaurant.

Deluxe Double Room A seating area with a flat-screen TV, a desk and a private bathroom are featured in this double room. The unit offers 2 beds.

Standard Double Room The double room features a wardrobe, parquet floors, as well as a private bathroom boasting a shower and a hairdryer. This double room provides heating and a flat-screen TV. The unit has 1 bed.

Guest Reviews
8.1
Very Good
Location
Quality Hotel Saga boasts a prime location in the heart of Tromsø, offering guests unparalleled convenience and accessibility to the city's attractions. The hotel's central position ensures easy walking access to the harbor, shops, and numerous restaurants, making it an ideal choice for travelers keen to explore the vibrant surroundings. Guests appreciate its proximity to transportation hubs, including bus stops for airport transfers and excursion pickup points, highlighting its suitability for those embarking on tours or exploring nearby natural wonders.

The favorable placement of Quality Hotel Saga in Tromsø means that it meets diverse travel needs, from leisure vacationers seeking the convenience of city exploration to business travelers who value ease in accessing meeting points. The hotel's strategic location promises a seamless experience, allowing guests to enjoy the bustling city center while being only a short stroll away from various activities and cultural spots, such as the cathedral and museums.

Complementing the hotel’s standout location is the attentive service and cleanliness provided by the staff, enhancing the overall quality of the stay. Guests frequently cite the rich and varied breakfast as a delightful way to start the day, further elevating the hotel’s appeal as a comfortable base for sightseeing in Tromsø. Overall, Quality Hotel Saga's combination of a central, accessible location and commendable amenities makes it a highly recommended option for visitors looking to immerse themselves in the offerings of the city.

Breakfast
Quality Hotel Saga in Tromsø offers an exceptional breakfast experience that leaves guests thoroughly impressed. The breakfast receives high praise for its plentiful, varied, and high-quality options. Guests find the buffet to be extensive, with delicious selections ranging from raspberry croissants to gluten-free offerings and fresh juices. The breakfast is described as sumptuous, remarkable, and dreamlike, making it a highlight of any stay. With options available to cater to various dietary needs, including vegan and gluten-free choices, it ensures a satisfying start to the day for every guest.

Notably, the breakfast spread is diverse and filled with first-class options like scrambled eggs and crispy bacon, along with the self-made pancakes that delight families. The breakfast buffet is presented beautifully, contributing to a pleasant dining experience. The atmosphere is welcoming, aided by friendly and service-oriented staff, adding to the overall enjoyable experience.

Guests appreciate the hearty and abundant breakfast that runs efficiently and is available at convenient times, including extensive hours on Sundays. Additionally, the afternoon waffles and coffee offer a nice surprise for those seeking a cozy snack later in the day. Combined with its central location in Tromsø, Quality Hotel Saga guarantees an excellent breakfast that sets the tone for a delightful stay in the city.

Dinner
Quality Hotel Saga offers a convenient dining option for guests, with both an à la carte menu and a dinner buffet available from Monday to Thursday evenings. Guests generally commend the dinner buffet for being delicious and reasonably priced, marking it as a good choice for those seeking value for money. While some reviews mention the buffet as slightly expensive, overall it is considered a satisfying experience. There are mixed opinions regarding the variety and simplicity of the evening meal, but the option to choose a light dinner at an affordable price is appreciated. Though the hotel does not have a traditional restaurant setting, it efficiently provides a meal option that caters to different budgets and preferences.

Rooms
Quality Hotel Saga offers a generally positive experience for guests, particularly regarding its rooms. The majority of reviews highlight that the rooms are spacious and clean, catering well to guests looking for both comfort and practical amenities. Rooms with views are particularly praised, offering stunning aspects of the surrounding mountains and harbor. The beds are often noted for being comfortable, enhancing the overall room experience. Some rooms come with useful amenities like mini-fridges and coffee makers, and the centrally located hotel is convenient for accessing local tourist attractions.

There are mentions of room sizes being smaller than expected for families or more significant groups, with some criticisms about outdated furnishings and a lack of temperature control options. Despite this, the rooms are described as well-maintained with consistently noted cleanliness. Although some rooms are noted to be compact, they effectively serve their purpose for short stays, and their functionality is appreciated by many guests. The hotel also provides thoughtful extras such as waffles and coffee in the afternoon, contributing to a welcoming atmosphere.

In conclusion, while the hotel rooms vary in size and sometimes in modernity, their comfort, cleanliness, and scenic views often leave a lasting positive impression.

Beds
Guests of the Quality Hotel Saga frequently comment on the comfort of the beds, which are generally described as comfortable and often super comfy, contributing significantly to the hotel's cozy atmosphere. The bedding and pillows are noted to be good, providing a pleasant sleeping experience for many. Despite this, a few guests have pointed out concerns like beds being too soft or narrow, and occasional issues with beds being too bouncy or having worn-out mattresses. Some mention that the system of joining two single beds to form a double can lead to the beds separating during the night. Moreover, fold-out and extra beds have been criticized for being inadequate, with thin mattresses or a hard feel. Despite these mixed reviews, the overall sentiment leans positive, with praise for the large, comfortable rooms and a convenient location.

Cleanliness
Quality Hotel Saga receives generally positive feedback regarding its cleanliness, often highlighted as a notable feature by guests. The hotel is frequently described as very clean, with tidy and well-maintained rooms contributing to an overall comfortable experience. Many visitors appreciate the freshness and neatness upon arrival, noting spotless cleanliness in both rooms and bathrooms. The hotel's Nordic organization and modern design further underscore its pristine environment. Guests also mention that the cleaning staff are friendly and efficient, ensuring that rooms stay well-attended during their stay.

Moreover, travelers appreciate the cozy and comfortable atmosphere, with clean and tidy rooms offering a pleasant setting for relaxation. The hotel's excellent breakfast selection adds to the positive experience, often accompanying comments on the cleanliness of the dining area. While a few reviews highlight occasional lapses in detailed cleaning, such as dusty ventilation areas or poorly washed linens, these appear to be exceptions rather than the rule. Overall, Quality Hotel Saga offers a clean, comfortable, and welcoming environment, aligning with guests' expectations of a tidy and modern hospitality experience.

Staff
Quality Hotel Saga consistently impresses its guests with the commendable behavior and professionalism of its staff, whose friendliness and helpfulness stand out as defining features of the hotel experience. The reviews frequently highlight the staff's accommodating nature, often underlining their courteous approach at the reception and their attentiveness during breakfast. This creates a welcoming atmosphere for guests and ensures a smooth check-in and check-out process.

Guests appreciate the quick, attentive service and the willingness of staff members to assist with any needs. The reception staff, in particular, receive praise for their excellent support and service-minded attitude. Additionally, staff at all levels are noted for maintaining a cheerful demeanor, further enhancing the guest experience.

The hotel also boasts a fantastic breakfast selection and comfortable communal areas, which, combined with the outstanding service from the friendly staff, contribute to an overall enjoyable stay. Despite some minor isolated concerns, the overwhelmingly positive feedback illustrates that Quality Hotel Saga provides a service standard that prioritizes customer satisfaction and comfort.

Wi-Fi
Quality Hotel Saga offers complimentary Wi-Fi access, which many guests appreciate as a valuable amenity during their stay. While some guests find the network to be simple and fast, with decent performance that supports basic browsing, the reliability and strength of the Wi-Fi signal seem to fluctuate. Although there are mentions of good internet service, others report experiences with slow speeds and weak signals, especially in guest rooms. Coverage appears to be better in common areas such as the breakfast and reception areas. The hotel does provide a computer for guests to use, which may be beneficial given the mixed reviews on room connectivity. Overall, while the included Wi-Fi service is a positive feature, its reliability may need enhancement to ensure consistent and satisfactory coverage throughout the hotel.

Parking
Quality Hotel Saga offers several parking options, including a convenient underground parking garage. Guests find the availability of a private parking garage, although for an additional fee, to be a notable plus. Many appreciate the ability to reserve a parking spot in advance, which is often necessary given the limited spaces available. Although some guests find the underground parking a bit tight and the entrance steep and narrow, the convenience of having parking directly connected to the hotel is valued. The underground facilities even offer charging stations for electric vehicles, which some guests found quite advantageous.

However, there are a few downsides. The scarcity of spaces means guests sometimes have to wait for availability or resort to expensive nearby public lots. Some find the costs to be on the higher side compared to other options in the city. Guests have mentioned instances of difficulty accessing the garage and expressed frustration over the cramped conditions. Although street parking is available nearby, it can also be pricey and less convenient. Overall, while parking can be a challenge, the underground option remains a practical choice when spaces are secured ahead of time.

Family
Travelers seeking a comfortable stay with their families at Quality Hotel Saga often highlight the benefits of booking a family room. While some guests note that the rooms can feel cramped, particularly when accommodating more than two people, many find them to be a good size for short stays, particularly noting the cleanliness and affordability. The rooms feature practical amenities, and despite the tight space, they cater well to families, complete with a queen bed and bunk beds that are a hit with children. The hotel also provides the convenience of being pet-friendly, allowing families to bring their dogs along.

For those traveling with children, the hotel is considered a family-friendly option, especially for brief getaways. The hotel's lobby offers ample sitting areas for families to relax, adding to the overall comfortable and accommodating environment. While some rooms lack certain amenities like kettles and have limited storage space, guests appreciate the high standards of cleanliness and the basic, yet functional, setup that supports a pleasant stay. Despite some noted limitations, Quality Hotel Saga proves to be a practical choice for families seeking a clean, budget-friendly option.

4 Star
Located in the heart of the town, Quality Hotel Saga is well-positioned with easy access to local attractions and amenities. The staff receive praise for their helpfulness and dedication, contributing to a welcoming atmosphere for guests. Despite some mixed feelings about its four-star rating, many visitors found the overall experience delightful, with exemplary staff and agreeable dining options, including a pleasing breakfast that featured bacon—a detail that delighted some.

The hotel is part of the Comfort group and boasts a central location, enabling guests to explore the surrounding area conveniently. However, several guests felt that the hotel's facilities and services did not entirely live up to the expectations set by its four-star classification, especially considering its pricing. Notably lacking were additional dining options, as the hotel did not provide lunch or dinner services—a point of inconvenience given the closure of nearby restaurants.

Some perceived it more as a three-star establishment, mentioning that room amenities were minimal for the advertised rating. One expectation not met was the frequency of housekeeping services, which left guests surprised during their stay. Nonetheless, for those who prioritized location and a welcoming staff, the hotel proved to be a decent choice. Though slightly expensive for what it offered, many guests left with positive impressions overall.

Business
Quality Hotel Saga presents a compelling option for business travelers seeking practicality and efficiency during their stays. Guests consistently praise the hotel for its excellent value for money, highlighting a favorable price/performance ratio that appeals to budget-conscious travelers without compromising on essential comforts. The hotel's central location provides easy access to key meeting points, making it a prime choice for professionals needing convenience in their itineraries. Reception services are notably reliable, with the 24-hour staffed reception ensuring smooth check-ins and support at any hour. An innovative initiative allows guests to opt out of room cleaning in favor of donating to charity, offering a thoughtful touch to the hotel's service. Complementing these features is a commendable breakfast selection, which bolsters its reputation as a recommended spot for business stays. The establishment's central position also affords opportunities for enjoyable exploration and sightseeing, adding a layer of leisure to a business trip. Overall, the Quality Hotel Saga stands out as a practical and convenient accommodation choice in the heart of the city.


No, Quality Hotel Saga doesn't have any pool.

No, a spa isn't available at Quality Hotel Saga.

Yes, Quality Hotel Saga welcomes dogs.

Yes, parking facilities are available at Quality Hotel Saga.

No, Quality Hotel Saga doesn't have a gym.

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